DialMyCalls

4.8 (51)
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Mass notification solution

Overall rating

4.8 /5
(51)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.6/5

96%
recommended this app
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51 Reviews

Jeffrey
Jeffrey
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great auto-call service

Reviewed on 2019/09/16

In the old days we would have to call everyone personally, one at a time. there is still a place...

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

Pros

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

Cons

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Lee
Lee
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for text blasts to keeping the staff in the loop of events

Reviewed on 2018/12/20

I have used several different programs at different cost and different companies. I have found that...

I have used several different programs at different cost and different companies. I have found that this one is by far the better fit for the needs we have for it. I can see where it can keep the staff and partners informed with a simple text blast as well as able to be setup as a good marketing tool for clients without spamming them either.

Pros

Taking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.

Cons

When setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.

Melvin
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Not what it used to be

Reviewed on 2021/04/28

The messages are often cut off, or recorded with blank spots. No definite answers given. No help to...

The messages are often cut off, or recorded with blank spots. No definite answers given. No help to make this happen. I have multiple people not receiving important messages. This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

Pros

When we first began, I loved the features, and the ease. Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

Cons

The customer service has either decreased significantly, or I had one excellent customer service agent. I send messages and most of them are not replied to. When they are, it is more of a commentary than troubleshooting. It is always someone else's fault. When you are responsible for getting a message out to multiple people, time is of the essence, and clarity is needed. This service does not provide this.

John
John
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2018/12/20

We are a not for profit organization and use the software to communicate transportation issues to...

We are a not for profit organization and use the software to communicate transportation issues to the more than 900 individuals that we serve. The product allows me to get the word out for an emergency weather closing or delay in a very efficient manner. The people we serve and our employees have become dependent upon the calls and texts. We also recently started sending out advocacy information to our families. The best price product on the market

Pros

Very easy to use, really quick to get out a message and priced very inexpensively

Cons

Nothing comes to mind. We have not experienced any issues.

Verified Reviewer
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DialMyCalls is a great system to keep touch with everyone in multiple networks!

Reviewed on 2018/01/12

Pros

DialMyCalls is very cost effective all while having the ability to send mass phone calls, texts, and emails to multiple contact groups quickly.

Cons

The app needs some updating as far as the overall user interface and ease of use. When searching for contacts you can only see 10 at a time and when you have a group of 1,000 and are not able to search for a specific person on the app it makes it time consuming to look up information.

Kris
Kris
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Way to Keep Congregations Updated

Reviewed on 2019/06/04

Pros

This is a quick and easy way to send robo-calls to your church members. Update them on severe weather, the weekly activities, or special events. Can be used on a desktop or via smartphone app. Offers both text, voice and voicemail options. You can record your own voice or use the robo-voice features.

Cons

If you use this less than once a week, buy the pay-as-you-go credits rather than the flat monthly fee.

Aaron
Aaron
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our go to telecommunication software

Reviewed on 2019/03/25

We use this software to communicate things such as health updates, church reminders, and emergency...

We use this software to communicate things such as health updates, church reminders, and emergency alerts for our church family. We have found it to be one of the best services we could have ever invested in as a church.

Pros

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Cons

The only negative thing that we could comment on is the need to completely block a person in the group if we need to send a message concerning that persons family or loved one.

Aaron
Aaron
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must for churches!

Reviewed on 2019/10/22

This has been our go to to announce things such as prayer requests, special service announcements,...

This has been our go to to announce things such as prayer requests, special service announcements, reminders, and weather closings.

Pros

Easy way to communicate with church members both through text and calls.
Has a great app that can be used on the phone.
Revolutionized how we communicate with our church for special events and other news and announcements.
Customer service was EXCEPTIONAL!

Cons

I have nothing negative to say about this software at all as it has been relatively worry free from the moment we set it up.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for reminder calls

Reviewed on 2019/05/23

Pros

This software is relatively easy to use. You can schedule weekly automatic calls that can be automated or recorded with your own voice.

Cons

Adding in multiple phone numbers to schedule automatic calls to groups can be relatively time consuming, but once it's done it's done which is nice.

Sohaib
Sohaib
Overall rating
  • Industry: Broadcast Media
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

DialMyCalls review by Sohaib Ahmed

Reviewed on 2021/02/21

Pros

The app is very good and easy to use the image gallery also

Cons

As far and cons are there the downloading of images us slow

Taina
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, needs a little tweeking. :0)

Reviewed on 2019/02/28

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am...

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Pros

What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons

What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Rebecca
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A MUST HAVE for Teachers

Reviewed on 2021/03/12

In our district, we are required to call parents daily when a student misses a class. Since on a...

In our district, we are required to call parents daily when a student misses a class. Since on a single day, I have at least ten absences, that makes for a LOT of phone calls. I used DialMyCalls years ago and started again this year. With a push of a few buttons, I can send messages to parents to let them know that their student has missed my class. I have prerecorded messages for Monday through Friday. I just select the students who missed, select the day they missed, and I have "made" ten calls in under a minute. I will continue to use this product daily for my entire teaching career.

Pros

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

Cons

I wish it were a bit cheaper for teachers. Granted, under $15/month is well worth my time, but since I am sending out about 50 calls a week and have under 200 students, there should be some educational discount.

I also wish I could integrate it with Google Voice. If there is a way I am unaware of, please let me know.

Candace
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Boon for Teachers!

Reviewed on 2020/10/28

I am able to reach parents with real-time information, instead of waiting until later in the day or...

I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Pros

Everything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.

Cons

I honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.

Alberto
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Broadcasting SMS solution I have found ...

Reviewed on 2019/09/24

Overall I am thrilled with the solution. It enables my staff and I to per-schedule important...

Overall I am thrilled with the solution. It enables my staff and I to per-schedule important updates for our customers before they set to travel, during and after travel. From a customer satisfaction standpoint - it's a hit for our business. Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

Pros

There are great things to like about Dial My Calls.
1) It's price point - It is Priced Right
2) Ease of use - which just became easier with their latest rollout
3) Customer Service

Cons

I really wish the solution would provide support for external area codes that are still a part of the United States. However, it's such a negligible impact to my business that I am able to deal with it, using copy and paste!

Paul
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IT Really Works!

Reviewed on 2019/09/25

9.5 out of 10!
Love it.
Use it regularly.
The prices are fair and affordable.

9.5 out of 10!
Love it.
Use it regularly.
The prices are fair and affordable.

Pros

IT is very economical, easy to use, effective!

Cons

There are a few minor areas that should allow user customization of settings.
For example, when you initiate a "Recording" by phone, it should use a cookie to retain and prepopulate the phone number to call field. That is not a huge issue, but there are three or four small things like that which could be improved.

Cody
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Up and running in 5 minutes....

Reviewed on 2019/09/20

We use this as a service company to remind our customers about their upcoming appointments in the...

We use this as a service company to remind our customers about their upcoming appointments in the evening after our office is closed. Customers enjoy it and make us look very professional.

Pros

It was really simple to set up. I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration. They also have a pay-as-you-go plan so we only pay for what we need and no monthly fee.

Cons

I wish that it didn't have to add a contact in Zapier before I can send the message out, but it still works as it should and fully automated.

Timothy
Timothy
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must for working with volunteers

Reviewed on 2019/02/22

I use DialMyCalls for our Church and its ministries. It is a necessity for our food pantry which...

I use DialMyCalls for our Church and its ministries. It is a necessity for our food pantry which depends on rallying volunteers to unload our supply truck and preparing for community distribution. In weather situations such as bad weather cancellations, alerts can be recorded and distributed in five minutes. Cost is negligible. A great bargain for any Church who needs to contact circles of volunteers.

Pros

You can build groups to select a circle of volunteers with one click. New contacts are easy to add.

Cons

The phone ap is difficult to use on the road. This can be overcome by planning when a laptop is available to set everything up except the message.

Lutes
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy as 1,2..3

Reviewed on 2020/01/20

Dialmycalls made my life extremely easy when it comes to sending messages and effectively informing...

Dialmycalls made my life extremely easy when it comes to sending messages and effectively informing my church members of current and upcoming events.

Pros

The best part of the software for me is the convenient APP that can be used to easily scheduled or send a broadcast to all of our church members instantly. Having the ability to get your own personal vanity number and sending the people voice messages is a plus also.

Cons

The credit is a little confusing. I think it should just receivers. i.e 200 credits=200 recipients. It was a little confusing for me at first.

Lisa
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and saves time

Reviewed on 2019/09/24

DialMyCalls is a great tool! I absolutely would not do with out it again. The amount of time...

DialMyCalls is a great tool! I absolutely would not do with out it again. The amount of time DialMyCalls saves me completely out weighs the yearly cost to use it.

Pros

What I like most is that it didn't take a lot of time to figure out how to use the program. With a few simple steps, you can notify everyone (or just a few) in your contact group using DialMyCalls. I especially like the being able to set up different groups for those who prefer text messages, voice calls, or emails. Another feature that I enjoy is the text to speech feature----which I use very often. Although it is very easy to send a message using your personal voice, I prefer to just type what needs to be said and hit send.

Cons

The text message feature is one of my favorites, however, I wish it allowed more characters as well as the ability to receive replies at no extra charge.

Kreda
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for Church Groups and Choirs!

Reviewed on 2020/01/07

As I stated in what I like best, I'm cutting down on time having to contact each individual caller...

As I stated in what I like best, I'm cutting down on time having to contact each individual caller and musician by sending out one broadcast message.

Pros

I really love DialMyCalls. I'm the president of our church's Mass Choir and we have callers assigned to each section. When there's an important message, I send a broadcast message to the musicians as well as the callers and they call their section list. It's very efficient, meaning I don't have to call each person individually because let's face it, some people don't know how to get off the phone. LOL!

Cons

The only thing I dislike is how it rounds up the time used. I initially wanted to use this free version, but sometimes, the messages are longer than 30 minutes.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dial My Calls is a great tool for any organization

Reviewed on 2019/04/16

We are able to send out mass alerts when something needs to be changed and have benefited by...

We are able to send out mass alerts when something needs to be changed and have benefited by keeping everyone connected.

Pros

Where do I start? I love all of the features this system offers such as different groups for contacts, multiple ways to record, various options to purchase credits, automated opt out recording, text messaging options, and the list goes on!

Cons

The only thing I dislike is the functionality of the app. It could be updated to have a better user interface and better efficiency.

Phil
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Phone/Text Notification Software!

Reviewed on 2020/02/06

Having this service available whenever we need it is a blessing!

Having this service available whenever we need it is a blessing!

Pros

We had searched and tried a few other services for notifying our members when the church had to close for inclement weather. DialMyCalls is just perfect for us! It works with us as we grow and folks leave; very easy to edit! It's also an exceptionable value for the buck!

Cons

We're ever so thankful to have this software on hand should we need it! We will have a regular testing of the service from time to time... but can't think of anything negative!

Amy
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service!

Reviewed on 2020/01/10

Very easy to use. Service was great and I was able to reach my customers quickly and efficiently.

Very easy to use. Service was great and I was able to reach my customers quickly and efficiently.

Pros

Very easy and personal way to reach ALL my clients. I did not need to be concerned with whether the number was a cell number or land line. All clients were reached.

Cons

I wish it were free :) But considering that does not exist, this is a great value.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Service!

Reviewed on 2018/12/20

Awesome service for those wanting to communicate and impact large and different groups of people.

Awesome service for those wanting to communicate and impact large and different groups of people.

Pros

Easy to use with lots of different communication options--voice, email & text!

Cons

Not as easy to export lists to ther services.

Anthony
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy customer

Reviewed on 2019/10/10

The staff is very helpful and friendly.

The staff is very helpful and friendly.

Pros

I am able to record one message and send it out to all my members at one time.

Cons

The app does not have all the features that the online version has.

Alternatives Considered

One Call Now

Reasons for Switching to DialMyCalls

The response of the staff to my inquiry.