DialMyCalls Reviews

Pros

What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons

What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Pros

Taking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.

Cons

When setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.

Pros

DialMyCalls is simple to use, it's fast and inexpensive. Unlike other companies, DialMyCalls requires no long term contracts, no large deposits or credit checks, and the simple instructions and ease of use allows you to use it when needed without having to locate instructions on how to send a blast email if you forget. Adding funds to your account when needed works well for us.

Cons

More characters allowed would be a plus.

Pros

Very easy to use, really quick to get out a message and priced very inexpensively

Cons

Nothing comes to mind. We have not experienced any issues.

Pros

This is a quick and easy way to send robo-calls to your church members. Update them on severe weather, the weekly activities, or special events. Can be used on a desktop or via smartphone app. Offers both text, voice and voicemail options. You can record your own voice or use the robo-voice features.

Cons

If you use this less than once a week, buy the pay-as-you-go credits rather than the flat monthly fee.

Pros

DialMyCalls is very cost effective all while having the ability to send mass phone calls, texts, and emails to multiple contact groups quickly.

Cons

The app needs some updating as far as the overall user interface and ease of use. When searching for contacts you can only see 10 at a time and when you have a group of 1,000 and are not able to search for a specific person on the app it makes it time consuming to look up information.

Pros

I don’t think our group could function effectively without DialMyCalls. I remember what is was like years ago when we had ineffective and time consuming phone chains that took hours to accomplish what now takes minutes.
We are so thankful for this company.

Cons

Can’t think of a thing. They keep the service current and customer service is excellent.

Pros

ease of use
access from smartphone is just as easy as from desktop
very reasonable price

Cons

i really have not found anything that is an issue

Pros

It is quick and easy to record a message and set up calls. The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

Cons

Setting up contact groups was a little confusing at first.

Pros

easy to use from any device; speed of calling; customer service.

Cons

We don't have any complaints at this time...

Pros

Very easy to use. When I had a questions, customer service was right there for me.

Always adding new features to make our job easier.

Cons

Haven't found a reason to not like this software.

Pros

The amount of time saved by sending out one call instead of hundreds of individual calls

Cons

The site maybe slow to load due to large number of graphics on the page

Pros

You can build groups to select a circle of volunteers with one click. New contacts are easy to add.

Cons

The phone ap is difficult to use on the road. This can be overcome by planning when a laptop is available to set everything up except the message.

Pros

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Cons

The only negative thing that we could comment on is the need to completely block a person in the group if we need to send a message concerning that persons family or loved one.

Pros

This software is relatively easy to use. You can schedule weekly automatic calls that can be automated or recorded with your own voice.

Cons

Adding in multiple phone numbers to schedule automatic calls to groups can be relatively time consuming, but once it's done it's done which is nice.

Pros

Where do I start? I love all of the features this system offers such as different groups for contacts, multiple ways to record, various options to purchase credits, automated opt out recording, text messaging options, and the list goes on!

Cons

The only thing I dislike is the functionality of the app. It could be updated to have a better user interface and better efficiency.

Pros

It's very simple to use and easy to train others to use it. For all the times that we've used it the job was done perfectly every time. We use it for snow and other emergency notifications to employees so reliability is critical.

Cons

There is nothing that I can think of that I dislike.

Pros

Easy to use with lots of different communication options--voice, email & text!

Cons

Not as easy to export lists to ther services.

Pros

I like that the software is pretty easy to use and works really well. This week we had a lot of snow and sent a message to members that church service was moved from Sunday to Friday. We wouldn't have been able to accomplish the date change without the software.

Cons

It makes it a little difficult to reach older members who don't answer phone numbers they don't recognize.

Pros

The quickness with which I am able to verify that people received the call.

Cons

In the section where you add a new contact, the phone number line was confusing. When you began typing the area code, several examples would pop up. if you selected one, it would enter the three digits in th box for area code and the next box, also. Would have to correct ie all the time.

Pros

I can reach a multitude of customers in one call. I like that I can use my own voice and that the phone number displayed is my business line.

Cons

For me I have to remove all my previous contacts and load new ones each time. Not to much of a big deal.

Pros

We used this to send a text message to our list. it was very simple to use and you did not have to buy into a monthly plan. The options were cost effective. Wish they had covert voicemail but they don't, however they do have regular recorded calls they can blast out to your lists.

Cons

message had a character limit costing you more for longer messages, making it difficult for us to fit our weblink which we had shortened. Also they don't have the ability to leave a vm on phone without the phone ringing. So had to buy another service SlyBroadcast for this ability.

Pros

We've now been using this for a couple of years! We began using it just for church cancellations due to weather, but I've been able to use this for oh so much more! Like sending a message or invite to a group or committee... it's a great resource! AND... it's not expensive!!!

Cons

It had just a little learning curve to become adjusted to using it, but now it's a piece of cake!

Pros

The ease of making recordings and scheduling phone calls

Cons

How to update the database so that we do not need to check every name but reload updated database

Pros

Easy to use platform
Easy to generate relevant reports
Easy to schedule outgoing calls from office or on the road

Cons

I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.