I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows
GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion
I have yet found a app for this that is user friendly for managing your employees. The user side app works ok
the tool covers most requirements for the service activity from Call handling to dispatching and service inventory management.
It also interfaced with the Service contract module
The tool needs specific resource for installation and configuration