Oracle Field Service Cloud Reviews

Oracle Field Service Cloud

Field Service Management Software Solutions

5/5 (3 reviews)
Shane H.

Timesaver

Used Daily for 2+ years
Reviewed on 2019/02/27
Review Source: Capterra

I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows

Pros

GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion

Cons

I have yet found a app for this that is user friendly for managing your employees. The user side app works ok

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Patrick R.

Oracle Field service

Used Other for 2+ years
Reviewed on 2018/09/28
Review Source: Capterra

Pros

the tool covers most requirements for the service activity from Call handling to dispatching and service inventory management.
It also interfaced with the Service contract module

Cons

The tool needs specific resource for installation and configuration

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Amar M.

Rating only

Reviewed on 2018/10/21
Review Source