We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.
Extremely useful in the legal field. It takes time to learn how to use it, but once you get the hang of it it's amazing. The reminders are excellent and you can send reminders to others.
Learning curve. However, you need to think of it as a paper file with the different tabs . It takes some time to learn how to use it but it's great.
the new web based platform is easy to use and works anywhere.
In the web based version you can't open multiple windows at once.
Our Corporate Compliance uses this app for corporate compliance issue tracking/matter management
1. It runs on multiple DBs
2. Customer Service is great
3. On site Training is included
4. Easy to learn and use
5. It is error free once installed.
1. User Interface is a little oldish and although can be easily assimilated & understood, is not 21st century
2. Every installation is customized. So IT needs some time to devote to it. But once installed, there are no errors or usage issues.
what I like the most about this software is that it facilitates our teamwork at the office because every document of every case we handle is available to everyone in the office so you don´t need to send them anything, they just need to get use to the software.
At the beggining it was not easy to understand all the features of the software but as everything it was just about time to get used to it.
Legal Files is definitely extremely capable software. It is very field-dense, allowing users to keep track of an extremely large amount of data. It does almost everything a law firm needs to have done by practice management software. However, Legal Files needs to be set up correctly to get the maximum benefit of the features. This requires paying the Legal Files support staff (likely) or having someone in-house who knows or can quickly learn the software well enough to do set up (not likely). Firms must also be willing to put in the time necessary to learn the software to get the benefit of the many features. Firms without a culture of innovation may struggle to learn Legal Files well enough to use the features for which they purchased it. Additionally, Legal Files is not cheap software. I do not think it is overpriced for what you get, but it does require a substantial up-front investment for software, training, support (billed separately every year), and either an in-house or virtual server. The fact it is server based makes it less adaptable as firm size fluctuates than cloud-based software.
Pros: Immediate access to documents by any assigned user (in or out of the office). Our office is trying (and succeeding) to go paperless, so LF allows us to do so the majority of the time. The ease of closing a file in LF is both time-saving and money-saving with off-site storage fees eliminated for 90% of our files.
Cons: Would very much like to see improvements in indexing methods (electronic tabbing, if you will) for final/executed documents when there are multiples; i.e., real estate closings (sales, deeds, affidavits, etc.) or litigation (pleadings, briefs, etc.).
I need to remind myself to get up from my desk now that we have Legal Files, because everything is at my fingertips at the touch of the keyboard - no need to go to the filing cabinet, etc.
Outlook integration is key. Additionally, I found Legal Files did not overwhelm the user, which makes it perfect for small to medium sized law firms. Larger law firms may want more complex feeling programs.
I found functionality was not consistent across the various forms of the platform (i.e. web vs PC)
I have worked with Legal Files software at two different companies now. I find it to be easy to use and very good for keeping our documents and matters organized. The integration with Microsoft Outlook, Microsoft Word, and Adobe Acrobat is seamless. In addition, whenever I have had occasion to work with their trainers and customer service personnel, they have been very knowledgeable and helpful. I highly recommend Legal Files.
We've been using Legal Files for many years, and even the new staff members take to it quickly. It handles any type of case. I am a law firm administrator and so what I like about it personally is that I can customize it myself. Our lawyers really like that they can access Legal Files from anywhere and are crazy about the iPad app. And, we all love the fact that we can save email directly to case files.
A Legal Files Administrator/User/Trainer since 2010 for the Client/Server product.
Would like additional report writing capabilities.
The groupware concept
Limited standard reports
Legal Files became a vital part of our civil defense team. It transformed our practice, and provided an efficient means to meet the needs of complex litigation cases. We appreciate that it is completely customizable, and continues to meet the changing needs of our firm.
Legal Files is a great application for keeping your case files in order. All emails, documents and notes are stored in one place making the job easier and helping the user stay organized.
The features that connect the software to Outlook are very useful.
Not everything is very intuitive about the software. Less experienced computer users have a hard time with it.
I have no complaints with the system--easiest way to store files of all types.
Legal Files is a great solution and the service is excellent.
Easy to use and navigate for a solo firm
Little bit complicated initially learning the software