Cincom CPQ

4.4 (8)
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CPQ Software for Manufacturers of Complex Products

Overall rating

4.4 /5
(8)
Value for Money
3.7/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.1/5

75%
recommended this app
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8 Reviews

Peter
Peter
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

As an Enterprise Architect I work with the people who implement Cincom CPQ

Reviewed on 2018/05/10

Pros

Two things. It's fully integrated with Microsoft Dynamics 365 and it's agility to deal with any problem that we throw at it. There is always a solution

Cons

The installation is a bit cumbersome as we only use Azure SQL datadeses. We had to install an SQL server first before we could redirect to the severs that we actually want it to use

Richard
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CPQ system review 2023

Reviewed on 2022/10/11

Took a while to learn, but an awesome product.

Took a while to learn, but an awesome product.

Pros

The vast controls available for user development.

Cons

The hidden customization that I can't see.

Greg
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Difficult to use

Reviewed on 2022/10/11

We are able to reduce some email. But not much more benefit beyond that.

We are able to reduce some email. But not much more benefit beyond that.

Pros

Configurator works well if set up right from the beginning

Cons

Web-based system has a very slow response rate. The software is very cumbersome and difficult to change.

Mauro
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very exciting project where you can easily built and personalize your solution

Reviewed on 2018/05/16

- Because of the structure of the software now we are managing alone the data entering. In this way...

- Because of the structure of the software now we are managing alone the data entering. In this way we are saving a lot of money in external support
- Same product can manage different companies, languages and countries. With only 2 users as a developer, we can manage 30 salesmen around the world
- We standardized the way to do a quotation for all the salesman in all the countries using the same product
- We reinforced the salesman control using a workflow within the Cincom sales portal converting the sales portal in the only tool of the sales force

Pros

- Guru is very flexible
- Nice interface easy to use in Guru (for both models and applications) for a not IT user
- Nice roles builder in the Sales Portal
With a small number of customization we realized what we need for our business

Cons

- No standard interface with Microsoft Dynamics AX
- No possibility to fully personalize the Sales portal (maybe depend by our version)
- No possibility to enter missing translations for the Sales portal (we are using english, Italian, french, german and Russian)

Graham
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The system that was launched 9 months ago is now relied upon as a key business process.

Reviewed on 2018/05/15

Pros

It is very flexible and can handle many complicated issues.
It formalises the Engineer to order process, which enforces discipline and closer working between different business departments.
Capturing business information in a database makes it available for analysis to develop market trends, allowing the business to objectively decide on developing its product range.

Cons

Due to its power, maintenance of the models requires an in depth knowledge of how the models are built.
Connectivity between the CRM and rules engine was lacking at the time we took up the system, but this has been improved on the newer releases.

Matteo
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

System admin, we are using Acquire Express for our sales and proposal business, Acquire is...

Reviewed on 2018/05/22

Pros

User friendly, and easly customizable (custom fields), possibility to create quotes with no mandatory fields and interface with Guru configurator.
Configurator doesn't need particuler IT skill to be maintaned

Cons

The system don't take in count user status inactive into licenses nr. calculation
When a salesman left the company we have to rename the user.
Standard Reports are not easilly customizable,

Manoj
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Abundannce of features backed up by ease of use and unmatched global support

Reviewed on 2010/09/27

Excellent product and highhly recomended .

Excellent product and highhly recomended .

Pros

Huge feature with ease of use. The Guided selling engine uneque of its kind.

Cons

Be sure you spent time . They are more proactive to catch you .

Gemma
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ottima soluzione per creazione confezioni e promo vendite

Reviewed on 2021/02/24

Pros

Grazie all'adozione di Cincom abbiamo strutturato ed organizzato il processo interno di creazione delle promo vendite ottimizzando gli obiettivi di margine preservando la rotazione dello stock di prodotto in magazzino. L'utilizzo del workflow autorizzativo ha permesso l'interazione fra i diversi reparti e ha velocizzato il tempo di creazione delle confezioni di vendita e ha migliorato il rispetto del margine della vendita a catalogo.

Cons

La soluzione prevede un piano di licenze nominali e quindi comporta l'acquisto delle stesse per ogni utilizzatore. Andrebbero aggiunti dei piani di licenze concorrenti e\o licenze server in modo da poter allargare l'adozione dello strumento anche solo in consultazione a più utenti possibili.