Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Broadcast Media
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Uptime Lifeline
Reviewed on 2016/12/06
It's hard enough to keep up with servers 24/7/365 let alone when I'm traveling. The website and app make outages easy to manage when I'm on the go. The alerts come right to my phone. For the price this may be the best vendor I have. Scratch that, "IS"! The price is the same as when I signed up yet now I have a public status page and agent heartbeat to keep my business ticket. It's alive and well. Thanks Panopta!
Pros
Agent heartbeat has a very light footprint on the servers. The flexibility of outage alerts is easy to customize as well.
Cons
Once, in a while I'll get a false alarm. Although, it's typically due to a new monitoring IP that needs whitelisting. Not too much trouble at all.
Response from Panopta
Hi Seth!
We could definitely do a better job of notifying you about new monitoring node IP addresses, I'll bring it up to our product team. In the meantime, you could subscribe to our mailing list or RSS feed for quick updates! You can find both here (https://www.panopta.com/monitoring-network/)

- Industry: Financial Services
- Company size: 10 000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Host online lectures with Panopta
Reviewed on 2019/04/06
Pros
Very user friendly. Comes with a mobile app which greatly helped me watch my university lecture videos on the go. Option to download video as well as you can put a restriction such that a user cannot download.
Cons
Sometimes the videos take a long time to buffer. The quality of video does not auto adjust with the internet speed quickly.
Response from Panopta
Thank you for the review Vinayak, but just to clarify, were you intending to review our network monitoring solution, Panopta? Or perhaps soundalike company Panopto?
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good stable monitoring
Reviewed on 2016/12/06
Used to monitor all of our servers and web apps, allows us to monitor from multiple locations and emails and sends SMS quickly and efficiently.
The service has a lot more to offer than for what I need as I only require basic monitoring and disk/ram/CPU usage and a couple of tests to test a web page is up.
Pros
Cheap, fast and reliable and support are very helpful.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer and own private DC monitoring.
Reviewed on 2016/12/07
Great value for money and product! I could gather from using the product. It is new, but the support to help works on problems that came up was resolved. Efficient and helpful support staff. New features I requested was quickly included and I was informed when the new features came available so I could test.
Happy Reseller and Customer:)
Pros
The Value you get for your money.
Cons
the Onsite appliance cost is to high.
- Industry: Telecommunications
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It just works!
Reviewed on 2016/12/06
We use Panopta to monitor our internal monitoring system (yes, somebody needs to watch over monitoring systems too) and also to have a general view of our network from outside, so far has been very solid, they are always improving and releasing new features.
It is powerful, easy to use and affordable
Pros
Powerful, you can monitor almost everything
Nice public status page
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
In use for 7+ years
Reviewed on 2017/01/16
While TeamSupport.com started in May 2008, we did not "open" our doors until late Q1-09. We knew from day 1 that we'd need a tool in place to help us monitor our stack, and alert us well before our customers might notice any issues.
I can say as a long time user, their UI is very simple, and the alerts are always spot on, and easy to manage.
We have several people in our account being notified on various events, and it's also very easy to pause alerting during any planned maintenance.
In all of our years with Panopta, I never once felt a need to complain about their service. They've been an extremely valuable and reliable partner.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I used Panopta to manage our multiple data centers.
Reviewed on 2017/06/13
Pros
I like the flexibility of monitoring. The software that I used previously was computer based and prone to crashing. Having a web based solution is much more practical and stable.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Panopta System Monitoring
Reviewed on 2016/12/15
The Panopta software does what is says on the box. We manage all our customer systems using Panopta and know immediately if anything needs attention via email alerts. This service is invaluable to us.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Panopta helped us to monitor multiple endpoints easily
Reviewed on 2017/01/06
Panopta helped us to put all our monitoring to a single service. Before that, we had to use multiple services in order to get what we wanted. Not an easy thing to achieve these days.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Panopta and External Monitoring
Reviewed on 2017/01/06
I have used Panopta for 4 years as a way of externally monitoring my company websites and perimeter hardware. It has worked quite well.
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- Value for Money
- Ease of Use
- Customer Support
Great tool
Reviewed on 2017/01/06
This software has helped us keep track of network connections. When connections fail, we notice immediately and can fix accordingly.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Really is always on the lookout
Reviewed on 2017/02/13
Panopta is a great monitoring tool. Slightly more advanced than others on the market which suits our technical requirements.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Fast service
Reviewed on 2016/12/06
Panopta provides excellent service and response times to any issues that may arise. Would recommend to others.
- Industry: Telecommunications
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Basic Network Monitoring Platform for startups
Reviewed on 2020/09/24
not so satisfied but I think the amount of money we pay for Panopta is just fair to the benefits we receive
Pros
What I like about Panopta is it is very easy to setup. The other thing is that it has built-in SMS notification system which can be used when there are critical alerts.
Cons
Panopta lacks SNMP polling. It is limited to ICMP monitoring
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Works well
Reviewed on 2017/02/03
Works well. Would like a bit more included in the basic packages as I feel it is a bit limited for a small player and the larger packages gets quite expensive quick so it feels a bit prohibitive cost wise for a small player.
Pros
Works well
Cons
Limited amount of probes in the smaller packages
Response from Panopta
Hi Erik!
Thanks for the review and the feedback. I'll send over an email so we can discuss a plan that's better suited for you!
Keep an eye out in your inbox
- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Wejo review!!!
Reviewed on 2017/01/30
Good overall, great ui and ease of use. Would like to see more options in regards to cloud services like AWS etc.
Pros
Ease of use
Cons
Lack of cloud managed services
- Industry: Computer & Network Security
- Company size: 10 000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
devops engineer
Reviewed on 2017/01/16
I like the service once setup properly. Something lacking is good java/jmx monitoring, not easy to read and no heap/garbage collection metrics I can see. The UI needs to be revamped I think, more ajax calls etc.
Pros
Works once setup properly
Cons
More advaced metrics like java tomcat metrics. The ui is not too user friendly
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent uptime monitor
Reviewed on 2016/12/20
Panopta does a great job of spreading the uptime monitor across the globe for more reliable assessments of uptime. I have had some times of "false positives" but which are much more easily attributed to issues with Chinese internet than it is to a Panopta issue.
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
Panopta is good, but needs some functionality to be great.
Reviewed on 2017/01/06
I have been using Panopta for 6 months now and it makes monitoring our servers significantly easier and more dependable. I have run into times where the Selenium script I use works in Selenium but not Panopta, leaving some of our servers un-monitored.
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product and easy to setup
Reviewed on 2016/12/21
It was surprised that it supports international phone numbers and SMS. This is a rare feature for most products out there. It didn't work for me at the first time, but with only one support contact, they fixed my issue.
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Review Source
Overall rating
- Value for Money
- Ease of Use
You did a nice tool that helps.
Reviewed on 2017/01/09
- the ux / configuration is not as easy as it could be
- for me the most valuable thing is "phone ringing"
- you could add an integration with AWS Cloud Watch - use it metrics to provide your alarms.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great external monitoring service
Reviewed on 2017/01/06
We've been on board for several years and are very pleased with the service provided. Panopta never sleeps, but we do.
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- Value for Money
- Ease of Use
- Customer Support
Is Interesting Tool
Reviewed on 2017/02/03
Is very useful tool for monitoring, help us to monitoring our server and analize our needs, we still evaluating thank you
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- Value for Money
- Ease of Use
- Customer Support
Panopta review
Reviewed on 2016/12/20
We use the software to help with review and oversight for internal forms management and it works well for that.
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid, reliable and configurable monitoring and alerting solution
Reviewed on 2016/12/15
We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.
Pros
Ease of use; reliability; configurability; alerting systems; easily integrated with other systems
Cons
They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.