LiveOps Reviews
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6 Reviews
- Industry: Fund-Raising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2021/08/24
Great software for calls centers to get mass amounts of inbound calls on a daily basis.
Great software for calls centers to get mass amounts of inbound calls on a daily basis.
Pros
It keeps the flow of calls everyone is getting in a smooth b2b order
Cons
I really don't have any complaints. sometimes the calls drop but I think that is actually the customers cell phones not the software.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LiveOps for Independent workers
Reviewed on 2024/12/16
Overall the experience exceeded my expectations. I was well prepared to complete all work tasks....
Overall the experience exceeded my expectations. I was well prepared to complete all work tasks. Setting up your own schedules, clocking in and submitting invoices was explained really well. I have had no issues with LiveOps.
Pros
I like everything about LiveOps. You are in complete control of your work schedule. The platform offers a variety of companies to work for, that will align with you skills and work preferences. You choose the company or companies you want, you create the schedule and submit invoices to get paid. You are trained in every aspect of using LiveOps from the companies expectations to submitting invoices to get paid.
Cons
There is nothing I disliked about LiveOps. It's a great company.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
LiveOps it takes time.
Reviewed on 2025/02/03
Overall it was a long training and than it took a fair amount of time to be hired for customer...
Overall it was a long training and than it took a fair amount of time to be hired for customer support. I enjoyed the people that trained me and the people who i did work with during my time there.
Pros
I loved being able to essentially choose my own hours. If you want to work from home and have a large amount of options to choose from where you want to work is amazing. The software is easy to use and they take you step by step with how everything works.
Cons
Training can last up to at least 4 weeks. It takes a lot of sitting in front of the computer for many hours. Your are not paid anything during that period of time. If you need an income fast this probably isn't the first place to turn. Than you are also not guranteed to get jobs that you apply for.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LiveOps Is a Great LiveChat Solution
Reviewed on 2024/05/12
Pros
The capabilities of this livechat tool are brilliant.
LiveOps has been so powerful and incredible to use.
Cons
LiveOps has effcetive features.
No flaws when using LiveOps.
- Industry: Financial Services
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
One of the worst platforms for sales prospecting
Reviewed on 2016/11/03
LiveOps was one of the worst platforms for sales teams. It may be that it is designed more for...
LiveOps was one of the worst platforms for sales teams. It may be that it is designed more for customer support or if you're selling a commodity like newspaper subscriptions. There are definitely better solutions.
Pros
not much
Cons
limited capabilities and sub-par integration with salesforce
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Staff cordiale e disponibile ma sistema poco intuitivo
Reviewed on 2021/12/06
Pros
Di base non vi sono funzionalità specifiche che mi abbiano entusiasmato particolarmente
Cons
Premesso che non ho fatto parte del team che ha scelto ed implementato il prodotto in azienda, l'ho utilizzato quotidianamente e realizzato personalmente un IVR.
Mi è parso piuttosto macchinoso nella creazione di un IVR e poco pratico/flessibile per le esigenze specifiche della nostra azienda.
Lo vedo molto indicato per veri e propri call centre dislocati in varie aree del mondo più che per aziende costruttrici di media grandezza. Non mi è parso molto personalizzabile.
