4 reviews

Transcendent

Asset, maintenance, and supply chain management software

4,5 /5 (4 reviews) Write a Review!
Overall rating
4,5
/
5
Value for Money
5
Features
4,3
Ease of Use
4,5
Customer Support
4,8
75% recommended this app
4 reviews
John S.
Industry: Hospitality
Company size: 5 001-10 000 Employees

Application Functionality

Used Daily for 2+ years
Reviewed on 2020/09/03
Review Source: Capterra

Solid support from Transcendent team during initial setup, training, implementation and customization processes.

Pros

Ease of Navigation / Simple user interface / Straight forward design / Sizable list of preset reporting which covers many aspects of the system / Ease of adding-modifying asset information / Ability to add pictures and documents into the system

Cons

Have an opportunity to utilize maintenance times captured to assist in creating labor / staffing models based on upcoming assigned PMs.

System lacks the ability to review all documentation pertaining to a specific asset at a glance. i.e., full pm history including dates, notes, parts used, attached photos.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alfredo C.
Industry: Hospitality
Company size: 10 000+ Employees

Excellent Experience in the 2 years of dealing with Transcendent

Used Daily for 2+ years
Reviewed on 2018/11/15
Review Source: SoftwareAdvice

Pros

Tech support excellent Thanks Support team, and all the rest.
Easy to deploy easy to work with very stable

Cons

Cant upload multiple files
all the W/O should go red a day before due day so we have chance to react

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Harzali H.
Industry: Hospitality
Company size: 1 001-5 000 Employees

Useful Program but Needs to be More User Friendly

Used Daily for 2+ years
Reviewed on 2020/09/10
Review Source: Capterra

Pros

- Support is good no matter what time of day and time zone you are in.
- Helps formalize PM process in order to hold engineers accountable.
- Good to see upcoming work so that we are able to schedule manpower

Cons

- The ability to see all information from any screen would be more useful than having to switch between different screens.
- Being able to run reports easier to see what work has been completed when and what work is upcoming.
- Ability to batch select instead of having to click each individual work order.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Pambos E.
Industry: Hospitality
Company size: 10 000+ Employees

TrG fMarriott

Used Daily for 2+ years
Reviewed on 2017/01/23
Review Source: Capterra

Worked for 5 years in 5 different hotels. Excellent tool and efficient. It is suitable for all Preventive Maintenance and repairs as well as Rooms Preventive maintenance

Pros

Easy to use both desktop and mobile application

Cons

I cannot find any

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10