--- description: Learn how Zendesk Sell can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zendesk Sell Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Zendesk Sell](/software/9589/zendesk-sell) # Zendesk Sell Canonical: https://www.getapp.za.com/software/9589/zendesk-sell Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/9589/zendesk-sell?page=2) > Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance. > > Verdict: Rated **4.3/5** by 159 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zendesk Sell One-click, intelligent, out-of-the-box reports Customizable and editable list reports (dynamic and static) Mobile app on both iOS and Android with full desktop capabilities An in-house success team which onboards, trains, and supports the sales team’s growth Automated data analysis and prescriptive insights for sales acceleration ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 159 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zendesk - **Location**: San Francisco, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$19,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Polish, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, Ireland, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Batch Processing - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Recording - Campaign Management - Catalog Management - Channel Management - Chat/Messaging - Client Tracking - Collaboration Tools - Contact Database - Contact Management ## Integrations (31 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.za.com/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.za.com/directory/230/crm/software) - [Sales Force Automation Software](https://www.getapp.za.com/directory/338/sales-force-automation/software) - [Sales Forecasting Software](https://www.getapp.za.com/directory/584/sales-forecasting/software) - [Sales Enablement Software](https://www.getapp.za.com/directory/605/sales-enablement/software) - [Online CRM Software](https://www.getapp.za.com/directory/232/online-crm/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5811 reviews) 5. [Kylas Sales CRM](https://www.getapp.za.com/software/2052749/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Easy CRM" — 5.0/5 > **Hans** | *11 April 2016* > > **Pros**: Easy to use and navigate > > **Cons**: Could allow easier integration for photos > > Base is great for organizing your sales contacts and related notes/channels. Easy to use and effective, this app is key to staying on top of a long list of contacts at various stages of the sales process. ----- ### "Awesome CRM tool\!" — 5.0/5 > **Verified Reviewer** | *21 September 2023* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: 1. It makes making decisions easy as the data needed is viewable and at a glance.2. It has intuitive sales management tools such as automated auto-messaging of customers.3. You can easily locate and keep track of leads for future sales and marketing calls.4. It enables uninterrupted workflow as the task player automates activities.5. Its email integration feature is amazing and easy to use. > > **Cons**: 1. It's a bit pricey if you want more of the advanced features.2. It has a steep learning curve which might be a discouraging factor for some.3. It does not have built-in marketing features, you will have to do the marketing yourself. > > It has been an amazing journey full of learning tips and easy automation. ----- ### "Avoid this Zendesk stepchild\!" — 1.0/5 > **Andrew** | *04 October 2022* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: I used this product when it was Base CRM. It was a great crm, no fluff, just basic CRM features that worked really well. > > **Cons**: Zendesk's acquisition of this product was a disaster\! They've got a bunch of bugs with bringing it into their ecosystem. It took almost a month to provision our account. Yes... we paid for a month of "we'll get it working soon, I promise\!" Since then, in the past 6 months, our account has just disappeared as if we cancelled it (we paid for the year already). No login, no access to information, and no support. Support from Zendesk takes a few days per response. Getting back into our account last time took over a week. Right now, we're locked out of our CRM. It's costing us tons of money\! > > Non-existent support. Sales team pretends like they have no obligation to deliver on promises. This product is NOT intended for business use. It's a liability to Zendesk. ----- ### "Advanced CRM require learn" — 4.0/5 > **An** | *31 August 2021* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: They good at show how time to spend on each prospect via Smart Status. Pipeline provide the specialization of each stage require you focus to move deal next stage. The UI:UX is modern and fresh. Its colorful then your eye will interact faster > > **Cons**: Not have an overview for the pipeline, you should go to report to see. The left-sidebar only provide the information key-in with the Bold style so it may difficult to see and assumpt > > Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux ----- ### "Very useful app \!" — 4.0/5 > **Jimmy** | *12 September 2016* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: Time saving for lead management. Followed best customer records. Android, calls are automatically tracked and recorded in base with an option to add a note of the conversation in order to remember it and therefore continue the discussion more effectively to the next call or email. > > **Cons**: Creating quotes directly into Base and easily exportable to Xero has to be improved because it is a useful but incomplete integration to be really effective. Management contact book between Base CRM and Xero needs also improvement. > > For our micro-enterprise, we consider this App as an employee who helps us to coordinate customer records. Since we are working with Base, we lose fewer customers and time to acquisition. With Google Chrome plugIn, when we are working with LinkedIn, with a single click, add a contact to lead to our database in Base CRM. This prevents us from doing it manually as before. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/9589/zendesk-sell?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/9589/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data