---
description: Learn how Docusign can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Docusign Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign)

# Docusign

Canonical: https://www.getapp.za.com/software/9640/docusign

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> Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.
> 
> Verdict: Rated **4.7/5** by 9532 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Docusign

 Send, sign, and manage contracts electronically from any device&#10; Integrates with popular business apps like Salesforce and Microsoft to streamline workflows&#10; Built-in analytics provide insights into contract processes and bottlenecks&#10; Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9532 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Buy Side (Suppliers)
- CRM
- Collaboration Tools
- Commenting/Notes
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow

## Integrations (19 total)

- Adobe Acrobat Reader
- Box
- Dropbox
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Quik\!
- SAP Ariba Contracts
- Salesforce Platform
- Salesforce Sales Cloud
- Stripe Payments

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.getapp.za.com/directory/281/digital-signatures/software)

## Related Categories

- [Digital Signature Software](https://www.getapp.za.com/directory/281/digital-signatures/software)
- [Contract Management Software](https://www.getapp.za.com/directory/518/contract-management/software)
- [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software)
- [Proposal Management Software](https://www.getapp.za.com/directory/340/proposal-management/software)
- [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software)

## Alternatives

1. [SignWell](https://www.getapp.za.com/software/133655/docsketch) — 4.9/5 (2715 reviews)
2. [Adobe Acrobat](https://www.getapp.za.com/software/2047082/adobe-acrobat-dc) — 4.7/5 (4268 reviews)
3. [Dropbox Sign](https://www.getapp.za.com/software/91722/hellosign) — 4.7/5 (1451 reviews)
4. [PandaDoc](https://www.getapp.za.com/software/91467/pandadoc) — 4.5/5 (1260 reviews)
5. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2933 reviews)

## Reviews

### "Docusign Review" — 5.0/5

> **Dominique** | *22 September 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I like that DocuSign’s software is easy to use and accessible. It is also tracks other users signatures as well.
> 
> **Cons**: All of the features are amazing I haven’t experience anything that has made me least like this software.
> 
> Overall experience using this software is great. It is great at keeping track of signatures and notifies all users through email.

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### "Docusign is a huge Time Saver\!" — 5.0/5

> **Taylor** | *19 September 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Docusign saves so much time\! I can quickly have patients sign multiple consent forms and paperwork without having to print and search through paper forms. Tap to sign after the 1st signature is also a huge plus that our patients appreciate because signing contracts/forms can be lengthy amd time consuming and Docusign has been a great tool\!
> 
> **Cons**: We've been using Docusign im our offices for almost 1 year now and it has done nothing but make our employees and patients job easier\! Getting lengthy consents and contracts signed quickly and accurately is so important and Docusign has helped tremendously\!
> 
> Overall Docusign has been a huge help for employees in getting documents completed and signed accurately but also quickly. Weather signing in office or virutally, the easy to follow steps have really made the process seamless\!

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### "Reliable e-signatures for real estate, but pricey for solo users" — 3.0/5

> **Kartikeya** | *11 March 2026* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: Strong, widely recognized e‑signature platform that works well for leases and real estate contracts. Easy sending, tracking, and storing of signed documents reduces admin time and errors. Templates and workflow tools help standardize agreements and keep processes consistent.
> 
> **Cons**: Pricing for single‑user and lower‑tier plans is relatively high for light/medium usage. Some advanced features are locked behind higher‑priced plans that may not be justified for small teams.
> 
> We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document workflow. The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates paper-based delays.&#10;&#10;The interface is generally intuitive once you’re set up, templates help standardize our leases, and completed documents are stored and tracked in a way that makes compliance and record‑keeping straightforward. Turnaround times for signed leases are much faster now compared to when we relied on printing, scanning, and in‑person signatures.&#10;&#10;The main downside for us is cost at the single‑user/small team level: the personal and lower‑tier plans can feel expensive for individual users, especially when you only need a limited volume of envelopes each month. For a small property management business managing margins carefully, we would like to see more flexible or lower‑cost options for light but consistent usage.

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### "Effortless documents approvals with e-signatures: My definition of DocuSign" — 5.0/5

> **Lee** | *09 July 2026* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: As a Business Development Manager, I handle numerous client agreements, proposals and service contracts and DocuSign has made the entire signing process remarkably efficient. It provides easy to use document preparation and e-signature tools that allow us to send agreements for signing within minutes while keeping every document organized throughout the process. The real time tracking feature allow us to monitor the status of every document  and follow-up promptly whenever  a signature is still pending. The reusable templates and workflow automations enable us to prepare recurring cleaning service agreements and client renewals and send them to many clients at once instead of preparing and sending each document individually. Docusign also offers robust security features, including encryption, authentication and detailed audit trail that protects our sensitive client information and ensure every approval remain legally compliant.
> 
> **Cons**: We have nothing negative to say about DocuSign. It has delivered secure and efficient document signing experience and every feature has performed exactly as we expected
> 
> Using DocuSign to sign documents electronically has helped us close service contracts much faster by eliminating the delays that comes with printing, scanning and paperwork . It has made the approval process smooth, secure and convenient, allowing clients to review and sign contracts from any device. From proposals and NDAs to service agreements and renewals, DocuSign has shortened our sales cycles and helped us deliver a frictionless experience for our clients

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### "Reliable and Convenient for Electronic Signatures" — 5.0/5

> **Aasil** | *01 September 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: DocuSign makes sending and signing documents very simple and convenient. It saves a lot of time compared to printing, signing, scanning, and emailing documents manually. I especially like that we can easily track whether a document has been viewed or signed and send reminders when needed. The interface is straightforward, and clients generally find the signing process easy to complete.
> 
> **Cons**: The pricing can be a little expensive, especially if you send a high volume of documents or need some of the more advanced features. Setting up templates and certain fields can also take some time when you are first getting used to the platform.
> 
> Overall, my experience with DocuSign has been very good. We regularly need documents signed by clients, and DocuSign makes the entire process faster and more organized. It is reliable, easy to use, and helps us keep track of outstanding signatures without having to constantly follow up manually.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/9640/docusign)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9640/docusign> |
| de-AT | <https://www.getapp.at/software/9640/docusign> |
| en | <https://www.getapp.com/operations-management-software/a/docusign/> |
| en-AE | <https://www.getapp.ae/software/9640/docusign> |
| en-AU | <https://www.getapp.com.au/software/9640/docusign> |
| en-CA | <https://www.getapp.ca/software/9640/docusign> |
| en-GB | <https://www.getapp.co.uk/software/9640/docusign> |
| en-IE | <https://www.getapp.ie/software/9640/docusign> |
| en-NZ | <https://www.getapp.co.nz/software/9640/docusign> |
| en-SG | <https://www.getapp.sg/software/9640/docusign> |
| en-ZA | <https://www.getapp.za.com/software/9640/docusign> |
| es | <https://www.getapp.es/software/9640/docusign> |
| es-CL | <https://www.getapp.cl/software/9640/docusign> |
| es-CO | <https://www.getapp.com.co/software/9640/docusign> |
| es-MX | <https://www.getapp.com.mx/software/9640/docusign> |
| fr | <https://www.getapp.fr/software/9640/docusign> |
| fr-BE | <https://fr.getapp.be/software/9640/docusign> |
| fr-CA | <https://fr.getapp.ca/software/9640/docusign> |
| nl | <https://www.getapp.nl/software/9640/docusign> |
| nl-BE | <https://www.getapp.be/software/9640/docusign> |
| pt | <https://www.getapp.com.br/software/9640/docusign> |
| pt-PT | <https://www.getapp.pt/software/9640/docusign> |

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