Bill4Time Reviews

Pros

The program is clean, simple, and available anywhere through the web and various applications for mobile devices. New users are easy to setup and manage. Reporting functions are easy to manage. Downtime is a non-issue. Reports are easy to run and provide the information we need to keep a pulse on our firm's billings, collections, and associated compensation models. There are also easy reports to provide for accountability of time keepers. Invoicing is easy as well and so is receiving payments. We also use the trust accounting functionality which helps us keep on top of retainers. Another popular billing program we looked at tried to charge us about 5 times the cost of our average user, merely because one report regarding collections was critical to our internal compensation model. We've used Bill4Time for our billing needs for over 5 years, and many of our attorneys used it before we formed our firm. Its solid, simple, and easy to use.

Pros

The dashboard simplifies tracking and time entry. Invoicing is simple and I like the multiple ways to reconcile payment.

Cons

The price is a little steep for a small company, but the functionality is great!

Pros

Setting up clients and matters is very simple to do, and it requires minimal steps and provides maximum flexibility. The time and expense entry, reporting, invoicing, and accounting features are all easy to use. It also includes a conflicts check feature which searches across multiple fields so is comprehensive. The simplicity and flexibility of the software is what we love. Customer and technical support is exceptional.

Cons

There are no "cons" to the software that we have experienced.

Pros

It's very easy to learn and it's inexpensive for the service you get

Cons

I wish that I could list matters that I'm working on according to both the client and the matter instead of just the client. Sometimes I have two or 3 different matters open for the same client, but I can't tell at a glance which entry is the one I want to work on next.

Pros

It is user friendly, the support at B4T go above and beyond. Easy to use, not complicated any single user can use without difficulty.

Cons

I would like to be able to attach documents to the time entries.

Pros

Easy to use, intuitive alternative and the best alternative from a cost-benefit analysis.

Cons

The iPhone app.

Pros

Easy to use. Very good costumer service.

Cons

Integration with other apps for invoicing. Spanish version.

Pros

Ease of use. Easily customizable. Mobile or desktop. Accurate. It makes certain I don't "lose" any time during the day. Time is money!

Cons

I haven't found anything that is not there that I need. It's great.

Pros

Bill4Time was extremely easy to implement to our law firm. The software makes it extremely easy to enter time from any place, whether it be in the office or on the beach. Creating invoices is also simple as is the ability to send them directly from the software.

Cons

Sometime the link between the program and the invoice takes a number of tries to work.

Pros

Bill4Time has a great web-interface. It conquers the difficult challenge of making it very easy to capture your time while remaining very flexible for a wide range of user preferences without complicating.

Cons

I think the trust accounting could be a bit easier, but overall this is a very minor criticism of a great product.

Pros

Mobility is very handy. There is a considerable ability to make reports

Cons

Occasionally it takes a minute to catch up on the mobile device. I do have trouble getting invoicing to go smoothly. There are a lot of variables and a set system sequence to arrive at getting the payments applied to the right matter and getting the invoice finalized. The intuitiveness is there, but there is quite a lot to be intuitive about- many settings.

Pros

Very user friendly and if there was a problem with generating a bill, the staff was very diligent in helping me solve the problem.

Cons

I think the price could be a bit lower.

Pros

The product is easy to use, right from the beginning.

Cons

I haven't ran across any problems thus far.

Pros

As a relatively new user, I find their entry level product is feature-rich, robust, and mostly intuitive but it does have a significant learning curve to it--which is where their strong customer support thus far has proven extremely helpful. [SENSITIVE CONTENT HIDDEN] has been friendly, patient and knowledgeable with strong follow up--I never feel like I'm using bandwidth I don't have to spare chasing someone for help.

Cons

Ability to split bills between clients without a "workaround" would be helpful. Getting some of the full "custom" features like invoice templates, reports, and data available at an enterprise level is pricey for small firms. It would be very nice to have an intermediate tier or á la carte options available so as not to price us out from features we could benefit from without simultaneously paying for unnecessary features we will never use.

Pros

Excellent customer support - someone who answers! Very easy to use, and has a lot of great features.

Cons

Some features that should are missing, but not deal breakers. Other than that, it's been awesome for our firm.

Pros

The entry and billing functions are relatively easy to learn and customer support is outstanding.

Cons

Some of the functions in the invoicing, statements and the accounting are somewhat difficult for me but with customer support I have solved my issues readily

Pros

we transitioned from a competitor server based product that was unwieldy, expensive, buggy and required an outside consultant

Cons

no cons in our usage or transition from our server based predecessor.

Pros

Simple functionality in recording time and preparing bills. It's also easy to track time and WIP. I've rarely had to use customer support, but they were prompt and helpful when I did.

Cons

It could use one more bell and whistle, in allowing the user to more easily track unbilled time in the system by client or client matter.

Pros

The software is user friendly and affordable. I liked the variety of plans based on number of users.

Cons

I found it challenging to modify an invoice after finalizing it, which I occasionally wanted to do. Had to start over.

Pros

Web interface, app for adding time while not in front of a computer. I have found the customer support responsive and helpful. Youtube videos on use of product are very convenient and comprehensive.

Cons

I cannot think of anything I do not like about the software. I wish it were easier to insert multiple billing rates for the same client (e.g., bill one rate for work and another rate for travel). I think this can be done, I just haven't figured it out yet.

Pros

It very east to acclimate to the application.

Cons

I haven't found any dislikes yet, I am into my 3rd month of using the software.

Pros

Customer support is great. I usually have an answer very shortly after I send an inquiry.

Also, I used Timeslips for years and I love how much more flexible this program is.

Cons

I don't like that I HAVE to have a matter and a client. I would prefer to have a choice to only have a client.

Pros

My company has over 150 clients each of which has numerous projects. As my company grew it became more difficult to manage the growing number of clients and track the time spent on each project. Therefore billing my clients became a more difficult and time-consuming process. This product handles mass invoicing which allows me to invoice more often and also track receivables and payments. I especially like that when I have to call for support I actually reach a human who can help me.

Cons

I can't really think of anything that I dislike about the product. Most issues can be resolved with a phone call to support.

Pros

Works with Mac. Easy to setup and use. Works well with remote timekeepers. Never had an error or problem with this billing software after 5+ years. Great customer service to answer questions about features.

Cons

Nothing. Works great. No problems to report.