Procore Reviews
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2757 Reviews
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
more effective communication
Reviewed on 2024/06/26
The communication and coordination I have has been much more useful for my work, which improved my...
The communication and coordination I have has been much more useful for my work, which improved my performance and I have more time for other tasks.
Pros
I can have closer communication with my work team to keep track and monitor the tasks carried out, better coordination in each process from start to finish, managing to have the tasks on time for delivery, I liked it because I manage many projects in one just software that helps me have order
Cons
I actually like everything, no problems or malfunctions have ever happened to me.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GC Procore Review
Reviewed on 2024/01/01
We continue to renew our subscription. I believe we can get more out of it and thats part of 2024...
We continue to renew our subscription. I believe we can get more out of it and thats part of 2024 goals.
Pros
Versatility with different apps and solution providers.
Cons
Scheduling tool and job costing need help.
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buying Procore Was a Mistake!
Reviewed on 2024/06/20
It was truly awful. Their salespeople make you think you're making the best decision possible. ...
It was truly awful. Their salespeople make you think you're making the best decision possible. The second they have your money, the whole dynamic changes and you're on your own. Good luck calling their technical support line. If they answer, you'll get a person who likely has never even used Procore. Procore failed at every single level and I can't recommend enough to go with UDA ConstructionOnline. It beats Procore in every facet and their customer support is a thousand times better.
Pros
Truthfully, nothing. I was so disgusted with the whole thing. We spent six months trying to get Procore's customer success team to get us functional but it was nothing but problems and delays. Multiple times per week we sent them messages with all the error messages we were getting and got a bunch of "We'll get back to you" type responses. Truly the worst customer service experience I've ever had.
Cons
Everything. For starters, I really disliked their refusal to refund all the money I paid them after complete failure on their part. We spent $20,000 and got literally nothing for our money besides wasted time and frustration.
Alternatives Considered
ConstructionOnlineReasons for Switching to Procore
I chose Procore because their salespeople convinced me it was the best option on the market that would provide my business with more resources than any other option on the market. That was wrong and they did not follow through on any of their commitments. It was the worst business decision I ever made. UDA ConstructionOnline is vastly superior and I highly recommend it over Procore.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Procore Review
Reviewed on 2024/10/30
I find procore to be an essential tool to help with real time information
I find procore to be an essential tool to help with real time information
Pros
Ease of mobility in the field and exportability to excel and bluebeam
Cons
I disliked the scrolling features on the webpage on submittal and RFI pages.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Reliable project management solution
Reviewed on 2024/07/03
Pros
Management of project with procore is smooth and straightforward. You are able to share large volume data and documents. It's a tool that enhance team collaboration.
Cons
Other than the cost of acquiring the license, everything works fine.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GC Using Procore
Reviewed on 2023/07/31
Overall, our users love it, and it has empowered our project teams from the office, to the field,...
Overall, our users love it, and it has empowered our project teams from the office, to the field, to external parties.
Pros
Great brand known by all. They offer fantastic support and amazing PM tools to empower project teams, from accounting to the field.
Cons
Financials can be a bit difficult to implement and train users on and accounting integrations may fall short in certain areas.
Alternatives Considered
Autodesk Construction CloudReasons for Choosing Procore
It was PlanGrid at the time and fell apart once taken ove by ACC.Switched From
Autodesk Construction CloudReasons for Switching to Procore
Same cost but more integration capabilities and stronger brand.- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good product for project management - easy to use for all
Reviewed on 2024/09/16
Pros
User friendly and easy to navigate with little to no training.
Cons
The markup function for PDF review isn't the most streamlined.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Software Integration Problems - Sold software that wouldn't work, won't refund, won't...
Reviewed on 2024/05/29
Terrible customer service, terrible management. Falsely advertises services their team can't...
Terrible customer service, terrible management. Falsely advertises services their team can't integrate only after you have already purchased the software. The QB connector causes issues with ERP integration, cost codes, and even bidding tool requiring double the time to bid projects to break out material and labor which pulls together from all the databases. Also bidding software marks up sales tax, so all the estimators are not getting exact pricing breakout as they advertise. This could easily effect any bid that is equipment heavy.
Pros
Initially it seemed very easy to integrate and use the software from bidding to QB integration.
Cons
Sales team upsold us with QB Connector, but failed to deliver the same functionality as shown. Sales team showed capability of QB (Online only) connector integration, using many cost codes, and the product database with labor / material. Never disclosed QB Desktop connector doesn't have the same functionality until 1.5 months after purchase when implementing software. Implementation service team finally discloses can't use the various cost codes, but also requires user to separate all material and labor for all database items, causing double the time to bid projects. Procore management refuses to respond, sitting now for 3-weeks without any communication for resolution. Software is unable to be used, and can't integrate any ERP for budgets, bids, and completely useless. Beware of this for small business owners, Procore management will strong arm you, even when their Terms and Conditions state refund is applicable when they misrepresented their product capability, therefore costing you an additional $2k for software you can't use. They will hold out and cost you money each week, after being notified through BBB of compliant and refusing to acknowledge their own integration issues.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution for construction companies regarding project management!
Reviewed on 2024/10/14
Very positive, people from all age ranges are using it.
Very positive, people from all age ranges are using it.
Pros
Ability for different groups to work together and share information on large construction projects.
Cons
Sometimes the item or page you are looking for can be 2 or 3 pages deep.
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Honest review of Procore
Reviewed on 2024/10/13
It is very effective for remote workers. It also provides 24/7 support so we are reliable to work...
It is very effective for remote workers. It also provides 24/7 support so we are reliable to work and get support if needed. It allows us to use many tools at once to have smooth process for our work.
Pros
It has advantage of being able to run many sites at the same time. It is useful for multitaskers. They also have a good training tools for users to learn along the way.
Cons
The process to use the program has too many process along the way. It requires too many codes to be inserted into the system. But luckily enough there is 24/7 support team.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A shared collaboration tool - Procore insightful article
Reviewed on 2024/08/24
So I used procore at Builder.ai, when our project was initially setup, at a fast paced environment...
So I used procore at Builder.ai, when our project was initially setup, at a fast paced environment this product turned useful in collaboration with our team , contractors, stakeholders and clients. This turned out to be useful as it has an effective way to insight into the business and automate processes
Pros
I like the way it integrates the full time employees with the contractors along with the stakeholders of the project and the business. Very insightful, detailed and effective tool
Cons
The costing is high, initial use requires some training which again involves cost
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great product!
Reviewed on 2024/08/05
Pros
This app is very user friendly. It has all the functions someone in the construction industry needs.
Cons
The price is a bit higher than the company wanted to pay.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Procore Review
Reviewed on 2024/10/31
It was the way that makes everything easier for me and other project teams.
It was the way that makes everything easier for me and other project teams.
Pros
In my previous job Procore was an essential support for my duties.
Cons
I love everything about it because I organized all photos and Daily report.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for Large and Frequent Projects
Reviewed on 2024/08/23
I believe that it is a great platform if you do a lot of construction projects that involve...
I believe that it is a great platform if you do a lot of construction projects that involve multiple trades. If you mostly do 1-2 trade smaller projects, it may not be worth it.
Pros
Procore gives you an easy to use platform to share construction progress, plan sets, deadlines, and communicate updates
Cons
The platform can be clunky to use - for instance, downloading plan sets is not as intuitive as it should be and things such as going back to various pages are not intuitive.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Professional at its Core
Reviewed on 2024/11/06
Quite satisfied using Procore to upload Drawings and distribute it to the Team for viewing.
Quite satisfied using Procore to upload Drawings and distribute it to the Team for viewing.
Pros
The process of uploading Drawings is quite simple compare to other products.
Cons
Sometimes Procore does not read the drawings properly therefore the automatic information that it inputs is incorrect. Additionally Timesheets through Procore is not feasible.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Procore: Highly Recommend
Reviewed on 2024/08/09
very positive, great usability and navigation.
very positive, great usability and navigation.
Pros
the availability of information for all involved in each project is near perfect.
Cons
sometimes the sign in process and locating specific information can be difficult to find.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Specialty Contractor
Reviewed on 2024/10/31
Great service and user friendly for the most part. Grateful to have an easy way to access General...
Great service and user friendly for the most part. Grateful to have an easy way to access General Contractor's files
Pros
Ease of use as a sub contractor. Nicely developed platform
Cons
It has more than I need. I can see it being a great product for a General Contractor, not so much a sub contractor or specialty contractor
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Procore at work
Reviewed on 2024/07/26
Pros
Being able to have all projects together in one place while the different features collaborate with one another to help manage projects easily and efficiently.
Cons
Sometimes the software seemed to run quite slowly, particularly when using the search function.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Procore Could Use Work
Reviewed on 2024/06/03
Pros
Able to add and track mutiple projects and cosding
Cons
Not worth what you pay for the program.
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice and Easy Construction Project Management Package.
Reviewed on 2023/12/19
Important project activities tracking system and the aability to manage tasks and workflow the...
Important project activities tracking system and the aability to manage tasks and workflow the product is reliable.
Pros
Great news to project manager which helps manage multiple projects and also collaborate across all Engineers from different project and helpful documentation solution. Planning and the budgeting functionalities with the platform is amazing and reporting is very smooth.
Cons
Powerful tools and easy learning and manipulation of all the software features and nothing to dislike on this platform.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Procore is a great all in one for contractors
Reviewed on 2023/11/28
Pros
Manage multiple projects with multiple team members easily. Able to update in real time across projects.
Cons
Didn't use the mobile version so there may be some opportunity there.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Procore Review
Reviewed on 2023/12/04
Pros
I like the function of the drawing tab. The review and submission process is only easy because of the automation the systems helps with.
Cons
I am not the biggest fan of the change order system. It is a little confusing and complex. I may just need more practice or shown easier ways.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Procore Review
Reviewed on 2024/11/10
I used it in the past often, to manage and bill GCs
I used it in the past often, to manage and bill GCs
Pros
Its user friendly and all of the important documents are in one place
Cons
That more GCs don't use it. It is an easy product but only as functional within the network who uses it.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great industry standard tool for Architects
Reviewed on 2024/09/17
Still learning all the features but very good program.
Still learning all the features but very good program.
Pros
Relatively easy to navigate the UI and stay organized. Plenty of tools to use or ignore - there are a lot. Love the photo upload functionality to make site visit documentation more comprehensive.
Cons
Sometimes the tools can be overwhelming and difficult to understand where different parties' responsibilities lie.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
An OK construction project management tool
Reviewed on 2023/11/15
Pros
Clear main modules, easy to use and navigate
Cons
email notifications are not targeted to right group.