Procore Reviews

Procore has given us as a small company the power to satisfy customers and develop a high level of confidence in us. The visibility to the customer of the project has been a great asset for them to not even have to visit the jobsite unless desired. My superintendents are able to utilize the functions and areas of Procore to help keep the project on track and document any problems with much less effort than previously. This in turn allows them to focus there time in the field and increase quality, safety and a team environment. The external added benefits have been a huge part of our company success.
Procore is always improving and providing us with opportunities to streamline our processes and find ways for us to continue to excel. We implemented the Quickbooks integration and the financial tracking and oversight that this provides has been extremely valuable in controlling costs.

The only downside that I currently have with Procore is that they continue to develop more tools than we have been able to keep up with implementing!

ProCore's feature rich environment and both online and offline tools are an essential part of every day life in the construction industry. Procore makes many of the complications of construction management and turns them into solutions .

I honestly do not have anything negative to say about my experiences with ProCore's construction management software .

The user interface looked great from a far and on our demos.

Nothing seems to be done natively within procore. Scheduling done outside. getting accounting to integrate is painful and ultimately we didnt do it. Action plans cannot be reported on based on the assignee. Tasks are created individually which creates manual entry and no visibility or accountability. Timesheets and schedule doesnt integrate with the workforce planning module...seriously?

Almost all the features are pretty useful in procure software from management of team to reaching the goal everything can be well planned and scheduled accordingly

Needs a prior course to understand the depth of this software . Without the basics it’s not possible for one to go ahead with a project in hand

that is so simple to understand that everyone part of my teams knows how it works in the matter of one day of using it.

that sometimes it deletes my time when you don't do a description on it.

Being a project engineer you have to look in many things from documentation to site management. it help me track the progress and allows me to take pictures and submit reports online which everyone in team can access from anywhere/anytime.

as far as i know the only drawback is offline access. we should be able to access some file when we are in remote location like basement.

Procore is a secure, cloud-based and allows unlimited users per instance, it has unlimited Data & Storage.

Granular Permissions are severely lacking to allow a better team use of Procore.

what i love is Procores's library of technical and training information, its one of the most impactful feature ive come across.

there is really nothing i dislike about procore, its been amazing so far.

A positive aspect of Procore is that it is a popular construction management software that offers a wide range of tools and features to help construction companies and professionals manage their projects more efficiently. Procore is easy to use and helps with the organization of the project, cost management, document management, and communication among all project stakeholders.

A negative aspect of Procore is that it can be quite costly, especially for smaller construction companies or projects. Additionally, some users have reported that certain features or integrations can be buggy or not as reliable as they would like.

Offers a lot of beneficial features crucial to construction management such as notepad and can be shared in real time.

No issues encountered so far while using this app.

Procore does it all! Submittals, RFI's, Schedules, Commitments, Change orders. I highly recommend all construction trades use this for ease on their projects. This software does the work of many softwares and eliminates the need for multiple emails.

They need to work on integrating existing accounting software's. Many contractors using this system are also using their own accounting system so it is dual entry.

Procore was able to integrate with our accounting software (SAGE 300) to help reduce duplicate entry.
Procore has a very good user interface and has been adopted well including in the field.
Procore continues to improve the software and integrations to increase the value and usability.

The cost is higher than we would like. Some of the tools are not fully connected to SAGE yet, so the features are not quite as useful. For example subcontractor invoicing is still being connected.

Good initial onboarding and training from the company. This was very helpful so IT did not have to train. Easy to administrate. We were able to train a user to help facilitate some of the admin responsibility. Drawings are easy to edit and file storage is helpful. Project flow is great and has been helpful.

It is not easy to integrate with other platforms and requires assistance from the company. They should make that an easier process. Phone app is good but has room for improvement.

There are numerous things I like about Procore. What I like best about Procore would be that it is a great organizational tool. It helps streamline every day tasks, whether it be sending submittals to be approved or simply keeping track of time spent on site. The fact that it helps so much with time management (which is key for project planning) is a crucial aspect of the software which makes me really enjoy it. It makes life easier by keeping record of just about every aspect of a project. It's extremely helpful that Procore keeps track of emails for you in regards to things like submittals. This makes it so there is no confusion about whether or not an email was actually sent or received. The software also allows construction documents to get approved in a more time efficient manner. I love that the architect, or whomever is the approver, can do so online via a credible software instead of just word of mouth, or in an email. It is much more legitimate. In terms of the vendor, they have been great. Their customer service is outstanding. They are readily available to help no matter what time of day it is - which is wonderful. They also provide many tutorials and seminars to help get a deeper understanding of the software and all that it does. Every time I have contacted customer service they have been quick and to the point. I really appreciate this because when I am at work, my time is even more valuable and I have a sense of urgency with everything I do. Being in the construction industry there are always crucial deadlines that are important to make. I don't have time to sit and chat with customer service for hours as they ask me annoying protocol questions that jump around the initial question that I have. So Procore has really been great with that.

Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.

> Unlimited storage for your project photos, documents, drawings, etc...
> Easy to use, free mobile app (Android & iOS)
> Everything is archived and stored in an organized manner, it's like having your entire project in a cloud-based filing cabinet
> The project / company directory tool is really great and well organized, you can also easily download a contact's business card for upload into Microsoft Outlook
> The daily log tool is excellent for the superintendent to record all day-to-day activities on the job-site. A report can be produced looking at all daily logs throughout the project. A great asset to have in the occurrence of a dispute.

> The built-in scheduling tool is cumbersome and sub-par. It's better just to run project scheduling out of different software all-together (I.E. Microsoft Project or Primavera). However, Procore does allow for you to upload your MS Project or Primavera files, this is very handy.
> You cannot create sub-folders within the Photos tool. Just one folder per location / subject to store all of the photos in. We would find it useful to have sub folders, such as: Folder 1 = Pre-Construction Photos, Folder 2 = Building A, Folder 3 = Unit 101 ... ect...
> Once an RFI is created and sent, it cannot be edited. there are many instances in which we need to modify RFIs after they've been sent, sometimes the client even requests it from us.
> It'd be great if the Photos tool on the mobile app allowed for users to take pictures using the cell phone's volume buttons

I have used the software previously as a subcontractor and now working for a general contractor. Procore keeps all necessary construction documentation in one, easy to access place with no space restrictions. It can be utilized offline for those out of the way projects. Once the system is understood and practiced, it is quite useful. Sometimes my office is 500+ miles away from the jobsite. I can be on the phone with my superintendent, looking at the same documents while on the phone discussing the issue. Submittals and RFI can be turned around in a day (if all team members are paying attention and on board with Procore.) I can have owners included on the system with limited access to photos and reports. Everyone in our office uses Procore; project managers, coordinators, AP, AR, and directors. I remember how we used to do everything with hard copies and ship back and forth between team members. Procore speeds up the process and streamlines everything.
I also had to sit through depositions for a project that went wrong, 6 years after the project was completed. All of the evidence was either printed emails, or hard copies of daily reports, pictures, etc. I feel like I would have been better covered and better represented if I had all of my documents organized within the system and structure of Procore.

While Procore is a great system, it is a complicated system and takes some time and training to adopt and master. Like any other program, Procore can only be as good as the data and information uploaded. I find it most difficult to get architects and engineers on board initially. Once on board, most of them question why they were so reluctant, but it is almost always a process. Subcontractors are very similar, although many of our subcontractors still fax over using email.

Procore is an inspiring, multi-tasking platform that includes everything related to contracting projects. Procore enables you to have everything in one place, such as invoices, contracts, material requests, and drawings. Procore is cloud-based and compatible with smartphones, tablets, and computers. You can perform a variety of import operations from a wide range of applications, which prevents repeating the entry operations more than once, and enables companies to follow all their projects through Procore, which reduces the movement of work teams between them. One of the great things about Procore is managing the bidding process, as it makes it easy to keep things in order and in control. I also like the reports that are released by Procore, as they are neat and comprehensive and cover all aspects of the project.

After completing the training and knowing the correct use of all the tools in Procore, there will be no complicated or dislike matters, as you will find it very easy to use.

The Procore Platform gave us the tools to streamline various processes and go to a more paperless system.
We can manage all of our construction projects and bidding projects in one application.
The Sage 300 CRE integration makes payroll, purchasing and accounting process a seamless transfer of information.

When using the email tool or function in the various tool box, if you do not have the correct email address or forget to include an email address there isn't a notification to alert you of the error.

Great tool for field staff. The capabilities are seemingly endless. We can share real-live data with teams working on site that helps us make smart business decisions. Numerous architects, owners and subs also use which makes process seamless

The accounting side can use much improvement. There's not much flexibility and as jobs become more complexed so does the Accounting. I have found there are many issues trying to integrate with other systems. Having a third party integrator, Ryvit, is a disadvantage, as ProCore needs to get them involved for most issues which delays the process by day(s)

It's easy to use (even for our not so technically minded staff) and the information can be accessed virtually anywhere with office staff entering information via the web and site managers through the iPad app. One of the biggest features is the control of drawings and document management, this ensures our site managers always have the latest information, avoids any confusion and streamlines any markups and RFI's.

Whilst the iPad app is good I believe it can be a lot better. We use Ipad Pro devices and there is a lot of screen real estate that can be taken advantage of with this app. We look forward to a revised iPad pro app that fully takes advantage of the system.

I like the auditable features that allow companies to ensure they are protected. The continual refinement of existing tools and development of new tools is unparalleled. The customer support and service is excellent. The mobile apps are efficient, intuitive and easy to learn for people that may not be computer savvy. The addition of Procore sync is awesome and makes working exclusively in Procore easy and second nature.

I don't like that some of the tools aren't as feature-rich as others. It is almost like they have been left on the back burner. The reporting tool needs updates to allow users to pull from the whole spectrum of information that exists in Procore. Some of the tools are cumbersome to work in, but I know they are constantly trying to improve the user experience and software functionality. The inability to determine how Procore emails display in a recipients inbox is detrimental to working with government clients. The need to be able to send emails as plain text emails is critical as government employees are not able to receive HTML emails. This requires us to do more work that and take unnecessary steps in order to work with that client. It also means our company cannot work solely within Procore we have to leave the program after exporting whatever we are working on to then send to the client.

I love the ease of uploading documents in the drawings and specifications modules. The software is very intuitive and OCR works great in automatically recognizing page numbers, titles, spec CSI codes, where to insert breaks between spec sections, etc. I could go on and on in the ways that Procore has made construction document management easier!

Would like specification "areas", similar to drawing areas.

Procore is a construction project management software that spans the planning to delivery phases. The start interface is clean, has all the tools I need, and the tabs make switching between functions simple. I loved the neat and detailed reports we could create. The training can be customised to your team's needs. Permits, material requests, and modification orders can all be handled by one system. Procore Database makes things simple. All contract documentation was easily available. Status reports show who has reacted, when, and who is still waiting.

Procore is simple to use, however it depends on the team to accomplish the desired results. They perform as expected, are simple to use, and learn for all project specialties, and I had no technical issues. Tracking jobs and delays are simple, allowing us to schedule all project operations more efficiently. With this knowledge, you can focus on resolving issues and guiding your team.

Internet/cloud based - can work from and access project info anywhere!
Holds all of my projects, my contacts, and all the data for every project in one easy-to-use program. Everything I need is accessible from home, office, or the field.
Posting drawings and linking Documents, RFI's, Submittals, etc. is easy, and immediately updates those links and markups for everyone who needs to see them. I don't have to worry that one of my superintendents or subcontractors is building off of old drawings.
We are just starting to learn and set up the financial tools. I can already see the value in the way they work, and can track which subcontractors have and have not submitted change order pricing, or responded to a request for pricing.
I love the photo albums. The owners and clients we work with also loving having their job site cameras linked to a project's home page.
I'm incredibly impressed with the thoroughness of ProCore - if it's related to construction project management, ProCore has a Tool for it!!!

It has been very time-consuming to set everything up, and a little difficult to get some of our design teams to buy in to using it. However, with a little training and explanation a lot of them are starting to see the value in ProCore and appreciate the functions it has.

Everything in one location, drawing management, ability to track what has or hasn't been done. Procore support has been second to none and it's great to see a product that consistently makes improvements on a regular basis rather than every once and a while.

1. Scheduling tool is almost useless if you want to update it daily. The ability to create and modify the schedule without having to go through a third party would be a great improvement. The ability to do so from the app would be an added bonus.

2. Great for managing an overall project but not great for workplace collaboration within your own company. I find many using other programs to help with that aspect and it would be great if procore allowed easier communication between project team members