We have been using Snaplogic since past 3+ years now and have been quite impressed with their offerings and functionality. What started initially as a tool to integrate few disparate DB's has now culminated into an enterprise wide software for all our non-application data integrations. They provide good support and can work out bugs on an as needed/priority basis. Sometimes, its a pain because your work is impacted or delayed but for most of the time they provide you a workaround just for your org to help keep the things moving. Having the ability to build template and quickly integrate different Data sources has been a major game changer for us.
Ease of use
The UI has different shapes, color, size to easily categorize and help you search and pick what fits and what doesn't to complete your workflow
Have developed a predictive ML(Machine learning) based app (called IRIS) within the designer to help developers identify which snap to use next
Has the option to use their cloud processors or use native In-house servers to process your data
Flexible and customized pricing
Have connectors for most source systems out there
Not able to connect to every source available out there. Missing quite a few. could be under development.
Enterprise support is good but can be much better
Need to purchase different snap packs for different DB's or sources
Not all languages are supported.
Have basic support for Python
We have been using SnapLogic for almost 2 years now and are continually impressed by their offerings and functionality improvements. The support offered by SnapLogic is usually rather responsive which makes bug fixing easier.
The biggest selling point for Snaplogic is the user interface and intuitive design. I received no training to use the software but was able to figure it out and within an hour or two I was building pipelines. I like how they are flexible with how you process your data. My company has GCP Servers that we're able to utilize because of their flexibility. The last point I will touch on is the wide range of source systems available as an input.
The only pain point I've found in Snaplogic is occasionally when connecting to SAP HANA it will say an error is present even though the snap has been validated already. The only way to fix the error is by created a new snap with the same information which can be frustrating.
We use snap logic as part of our ETL process for feeding data into our CMDB from disparate sources. This allows for an easy to track source for data loads.
Allows for easy tracking of feeds into a system.
Easier firewall rules allow for more robust integrations.
Lots of built-in integrations.
The learning curve is not difficult per se as it is quite graphical but until you get used to it it can be a little daunting.