Athena Reviews

Athena

Life insurance broking solution

4.2/5 (14 reviews)

Loving Athena!

Used Daily for 2+ years
Reviewed on 2018/10/09
Review Source: Capterra

Pros

I find Athena to be a comprehensive software, staying abreast of the constant changes in Healthcare and is easy to customize. I can build rules to stop a claim from going through that are pertinent to my line of business. This helps to reduce time and costs associated with getting denials overturned.

Cons

One thing I wish Athena was a bit better at was letting the user go back vs having to make clicks to go back. Sometimes, it takes longer to look up a lab value and then go back and put that into the claim information.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Danielle E.

Athena

Used Daily for 2+ years
Reviewed on 2018/12/06
Review Source: Capterra

Good EHR with some minor functionality issues that I am told will be addressed.

Pros

Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons

I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Luke W.

Great Construction Management Software

Used Daily for 6-12 months
Reviewed on 2016/10/26
Review Source: Capterra

Keeps all work items organized and easy to schedule and issue lists to trades. Makes deficiency items simple for workers to locate with accurate photos and descriptions. Saves a lot of time explaining and walking though work to be done. Keeps track of dates and makes the PDI and QC lists quickly available to trades. Much better than trying to keep track with cumbersome paper lists.

Pros

Easy tracking of deficiencies, and sending out lists to trades

Cons

Scheduling through the software is difficult to operate

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ryan T.

Great tool for Customer Service and deficiency management!

Used Daily for 6-12 months
Reviewed on 2016/10/27
Review Source: Capterra

Having an efficient modern tool to manage homeowners and trades has made my team's life easier thanks to Athena. The interface is simple to understand and use and the features really helped tackle difficult projects and clients.

Pros

Great interface, easy to use, modern, lots of features for daily tasks, Tarion integration is key!

Cons

Would love to have this available on a mobile device as well as tablets!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jarred J.

Athena is great for clinics.

Used Daily for 1+ year
Reviewed on 2018/12/09
Review Source: Capterra

Pros

For clinic use as far as triaging and inputting medical history Athena is extremely user friendly.

Cons

The rare times when the printing aspect "goes down".

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Denise M.

Overall experience so far so good

Used Daily for 6-12 months
Reviewed on 2018/07/19
Review Source: Capterra

Pros

What I like most about the software is easy access and ability to search for a patient. Makes billing so much easier and efficient.

Cons

What I like least about the software is not being able to open multiple patients at one time. Makes for a longer process time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Peter C.

Athenanet does some things very well; others not so much.

Used Daily for 2+ years
Reviewed on 2018/05/08
Review Source: Capterra

It basically runs all data driven elements of the practice.

Pros

It is comprehensive; you don't have to cobble together several different programs to do everything. Their customer support is generally very good, except for off-hours when the B team is on duty. Sometimes they can't answer questions.

Cons

SLOW!!!!!!!!!!!!!! Their financial "best practices" are best for them, not our practice. They are keen to present outstanding statistics, despite some real problems on the collections side.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Georges c W.

Comprehensive

Used Daily for 6-12 months
Reviewed on 2018/09/20
Review Source: Capterra

Pros

Comprehensive, collate all medications from every pharmacy

Cons

Cannot edit old notes. difficulty with finding auth information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Gladys C.

software review

Used Daily for 6-12 months
Reviewed on 2016/11/07
Review Source: Capterra

it works great, easy to access, easy access for customer service and enjoy working on the software and very simple

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Terri P.

Lab Requisitions are cluttered and confusing

Used Daily for 1+ year
Reviewed on 2018/10/23
Review Source: Capterra

Not a big fan.

Pros

The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find.

Cons

The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition.

Rating breakdown

Ease of Use

Likelihood to recommend

5.0/10

Athena review

Used Daily for 1-5 months
Reviewed on 2019/01/16
Review Source: Capterra

Pros

Easy to access. Fast. Clear layout. Good organization

Cons

sometimes it is hard to close certain documents

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Brian G.

Software Review

Reviewed on 2016/11/17
Review Source: Capterra

General contractor who's used this program on all recent projects. Great tool to manage and schedule all sub-contractors and it's also very efficient way to keep track of all deficiencies.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Marium L.

sasa

Used Weekly for 1-5 months
Reviewed on 2018/12/02
Review Source: Capterra

sas

Pros

it was a great product though the functionality can be better

Cons

i did not like their support. The rest was ok

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

1.0/10
Denis K.

Rating only

Reviewed on 2016/03/10
Review Source

Rating breakdown

Ease of Use