16 reviews

Overall rating

4,2 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
81%
recommended this app
16 reviews
Ryan T.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for Customer Service and deficiency management!

Reviewed on 2016/10/27

Having an efficient modern tool to manage homeowners and trades has made my team's life easier thanks to Athena. The interface is simple to understand and use and the features really helped tackle difficult projects and clients.

Pros

Great interface, easy to use, modern, lots of features for daily tasks, Tarion integration is key!

Cons

Would love to have this available on a mobile device as well as tablets!

Marium L.
Overall rating
  • Industry: Broadcast Media
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

sasa

Reviewed on 2018/12/02

sas

Pros

it was a great product though the functionality can be better

Cons

i did not like their support. The rest was ok

Denis K.
Overall rating
  • Review Source

Overall rating

  • Ease of Use

Reviewed on 2016/03/10

Brian G.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Software Review

Reviewed on 2016/11/17

General contractor who's used this program on all recent projects. Great tool to manage and schedule all sub-contractors and it's also very efficient way to keep track of all deficiencies.

Denise M.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall experience so far so good

Reviewed on 2018/07/19

Pros

What I like most about the software is easy access and ability to search for a patient. Makes billing so much easier and efficient.

Cons

What I like least about the software is not being able to open multiple patients at one time. Makes for a longer process time.

Jarred J.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Athena is great for clinics.

Reviewed on 2018/12/09

Pros

For clinic use as far as triaging and inputting medical history Athena is extremely user friendly.

Cons

The rare times when the printing aspect "goes down".

Michael F.
Overall rating
  • Industry: Research
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Athena

Reviewed on 2019/09/06

Athena has helped our clinic maintain our patient records

Pros

Wide range of patient EHR input options; ability to be edited by multiple users at once, allowing for intra-system communication

Cons

Not user friendly (especially if not a seasoned user); poor layout leading to users getting confused as to where certain features are

Georges c W.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Comprehensive

Reviewed on 2018/09/20

Pros

Comprehensive, collate all medications from every pharmacy

Cons

Cannot edit old notes. difficulty with finding auth information.

Terri P.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Lab Requisitions are cluttered and confusing

Reviewed on 2018/10/23

Not a big fan.

Pros

The way the patient demographic info is quite clear; however, if a lab req is generated, the order itself is hard to find.

Cons

The lab reqs should have the lab orderables clearly defined and separated from the patient demographic information. The name of the laboratory test, in addition to the CPT code should be included on the requisition.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loving Athena!

Reviewed on 2018/10/09

Pros

I find Athena to be a comprehensive software, staying abreast of the constant changes in Healthcare and is easy to customize. I can build rules to stop a claim from going through that are pertinent to my line of business. This helps to reduce time and costs associated with getting denials overturned.

Cons

One thing I wish Athena was a bit better at was letting the user go back vs having to make clicks to go back. Sometimes, it takes longer to look up a lab value and then go back and put that into the claim information.

Peter C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Athenanet does some things very well; others not so much.

Reviewed on 2018/05/08

It basically runs all data driven elements of the practice.

Pros

It is comprehensive; you don't have to cobble together several different programs to do everything. Their customer support is generally very good, except for off-hours when the B team is on duty. Sometimes they can't answer questions.

Cons

SLOW!!!!!!!!!!!!!! Their financial "best practices" are best for them, not our practice. They are keen to present outstanding statistics, despite some real problems on the collections side.

Danielle E.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Athena

Reviewed on 2018/12/06

Good EHR with some minor functionality issues that I am told will be addressed.

Pros

Has great features for communicating with other staff and providers. Recently started using the chat feature and it is very helpful!

Cons

I don't like that you can't have the schedule visible while in a patient chart, makes it hard to be on top of patient arrivals while you are charting.

Britaini M.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy to learn

Reviewed on 2019/11/18

Works with other software products, easy to learn and understand, could be better catered or changed to companies nerds or wants.

Pros

Easy to learn, break down of information for use, makes it easy to understand and explain to others.

Cons

Freezes on occassion, when constantly using it, which is fruwtrqting, and when you collect payment it will occassionally log you out on its own.

Luke W.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Construction Management Software

Reviewed on 2016/10/26

Keeps all work items organized and easy to schedule and issue lists to trades. Makes deficiency items simple for workers to locate with accurate photos and descriptions. Saves a lot of time explaining and walking though work to be done. Keeps track of dates and makes the PDI and QC lists quickly available to trades. Much better than trying to keep track with cumbersome paper lists.

Pros

Easy tracking of deficiencies, and sending out lists to trades

Cons

Scheduling through the software is difficult to operate

Verified Reviewer
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Athena review

Reviewed on 2019/01/16

Pros

Easy to access. Fast. Clear layout. Good organization

Cons

sometimes it is hard to close certain documents

Gladys C.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

software review

Reviewed on 2016/11/07

it works great, easy to access, easy access for customer service and enjoy working on the software and very simple