Basecamp

4.3 (14,469)
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Flexible project management & team communication tool

Overall rating

4.3 /5
(14,469)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.3/5

87%
recommended this app
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14469 Reviews

Angela
Angela
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The free versions is great and anyone and use

Reviewed on 2023/11/15

Great for small projects with minimal milestones.

Great for small projects with minimal milestones.

Pros

It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.

Cons

Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.

Alternatives Considered

Asana and Smartsheet

Reasons for Switching to Basecamp

Its free and super easy for anyone to use without training since we only use it to assign a task with defined deadline.
mouhssine
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basecamp review

Reviewed on 2023/11/15

My experience with Basecamp is good and I recommend it for managing projects and tracking tasks...

My experience with Basecamp is good and I recommend it for managing projects and tracking tasks professionally

Pros

What I liked about Basecamp is its professionalism in document management and an easy and simple interface that anyone can rely on. I highly recommend Basecamp.

Cons

Everything looks good on Basecamp, except that there is a slight problem, which is that the program crashes suddenly sometimes

Pooja
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Basecamp Review

Reviewed on 2024/02/17

Pros

Basecamp excels in task management, permitting groups to create to-do lists, assign obligations, and set cut-off dates. The platform's undertaking tracking skills make a contribution to green venture control and collaboration

Cons

Basecamp historically did no longer have integrated time tracking functions. For teams that require specified time monitoring and reporting for billing or assignment evaluation, this absence can be a vast drawback. However, Basecamp has added a separate product called Hey for work that includes time monitoring features.

Emmanuel
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basecamp Powering Meaningful Ideas For Projects

Reviewed on 2024/09/26

Basecamp is fantastic for the way it gets work done safe and fast.

Basecamp is fantastic for the way it gets work done safe and fast.

Pros

Basecamp has given us ability to communicate with clients all over the world in order to get projects done. Basecamp allows members to share ideas inorder to come up with powerful outcomes. Working on projects has been easy because of collaborations which makes tasks get done faster.

Cons

Basecamp for me has done well and doesn't have anything negative to talk on.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basecamp Takes Your Team to the Summit!

Reviewed on 2023/09/25

Basecamp is the gold standard for teams that have a high value on time and project/task management!

Basecamp is the gold standard for teams that have a high value on time and project/task management!

Pros

Basecamp has a lot of great tools and features "out of the box" that make project/task management easily done while setting clear prioritize to maximize productivity.

Cons

There isn't much to put here! The biggest challenge was internal adoption and use, which was no issue once they got to know the lay of the land in Basecamp.

Alternatives Considered

Jira

Reasons for Switching to Basecamp

More functionality and the tools we needed, built in.
Andrew
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Game Changer

Reviewed on 2023/09/12

At first, I was skeptical that BaseCamp would be any different than other software we used (e.g.,...

At first, I was skeptical that BaseCamp would be any different than other software we used (e.g., Trello & Slack), but the immediate difference when we went live was noticeable. As a company leader, I instantly noticed product market fit as the team embraced using BaseCamp as their preferred means of managing tasks, communication, and projects without top-down pressure. We haven't looked back since and it enabled us to work effectively as an entirely remote team before, during, and after the pandemic.

Pros

Assigning task ownership, deadlines, to-do, and the card management system for kanban/pull processes.

Cons

I want to get more out of the timeline feature. It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively.

Sam
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for some users

Reviewed on 2023/12/01

Pros

I liked the simple design and functionality. The software works how it is supposed to and isn't trying to be more than exactly what it is.

Cons

If just wasn't at good at some of the things it did than other specialized tools. It wasn't as good as Slack at chat and async collaboration in chat. It wasn't as good at task management as Trello. It could do those things, but our team just preferred having multiple more specialized/feature-rich tools.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Task management

Reviewed on 2023/08/06

Helped me in project management and other quality assurance role with my team members for and...

Helped me in project management and other quality assurance role with my team members for and effective outcome

Pros

Base camp helps in task management,chat real time within team members,truck project and also notify users or team of any project to be done

Cons

It is okay to use just need time to understand and navigate through the interface for effective collaboration

Grace
Grace
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Basecamp facilitates coordination and communication in projects

Reviewed on 2023/08/04

Basecamp has been an excellent tool for keeping track of everything that needs doing. Users can...

Basecamp has been an excellent tool for keeping track of everything that needs doing. Users can look through their tasks, add comments, and send alerts to the people in charge of the projects.

Pros

It's user-friendly, facilitates collaboration across geographic distances, lets you draft and share papers with your team, and features a clock to track attendance.

Cons

Basecamp remains competitive with other project management software options because it provides most of the features necessary to successfully oversee a project.

Katie
Katie
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Task Management

Reviewed on 2023/06/20

Would highly recommend this product to others! I've used FreshService and didn't like it nearly as...

Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.

Pros

I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.

Cons

Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.

Haleema
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Basecamp usage from a freelancer's perspective

Reviewed on 2023/09/10

Excellent. Would highly recommend it to other freelancers like myself.

Excellent. Would highly recommend it to other freelancers like myself.

Pros

It had a simple UI which was easy to use and always on point. It did not have any fluff and it did not require me to spend an additional 5 minutes to interpret each page. It was also easier for my clients from smaller towns (who were not as tech friendly) to adopt to.

Cons

The page would look cluttered at times when it had too many tasks and schedules put together. For someone like me who puts a high priority on UI, this was not very appealing. Incorporating grids/tabular format could have made it appear more organized.

Alternatives Considered

monday.com

Reasons for Choosing Basecamp

The UI in Basecamp was more on point and easier for my clients from smaller towns to use. I did not have to dedicate additional hours for training/onboarding them

Switched From

monday.com
Jill
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Comprehensive Organizational Corkboard

Reviewed on 2024/02/12

Pros

I love the the user interface is easy to learn and use. It's laid out in a way that makes intuitive sense for juggling multiple projects at once and has many features that keep to-do lists easy to track and the activity of everyone on the team visible.

Cons

It can be tricky to figure out how some of the tracking works and which feature best helps your organize your work. Sometimes there are more items than you need and it would be nice to be able to remove more features from the dash and menu if you don't use them.

Lucas
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Basecamp makes project management simpler and easier

Reviewed on 2023/12/13

Pros

The platform is not too complicated, and has all of the functions needed to manage projects. The do list function allows me to map out the entire project, and follow progress throughout. Equally, with the template function, it means that creating a new project can be done very quickly.

Cons

Perhaps there could be more updates with added functionality.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good tool for collaboration with agencies

Reviewed on 2024/05/03

Pros

You can create tasks for your agency, set up the deadline. Chat under the task if something is not clear.
You can upload files.
You see a clear timeline of "events" - what particular users did (comment, upload file,..)

Cons

You cannot open some files within Basecamp, you have to download it.

Louise
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Thumbs up for Basecamp

Reviewed on 2024/02/09

Love it. I know that my questions and comments are shared across Canada in seconds and I like that...

Love it. I know that my questions and comments are shared across Canada in seconds and I like that the platform is easy to move around.

Pros

I like that folks from different organizations can work together and collaborate on many different projects. Easy to keep in one place and you have a history right there.

Cons

Sometimes lots of clicks to add or remove people. Not a huge deal though.

Shri Ram
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basecamp Review

Reviewed on 2024/01/18

Using Basecamp has been a really fruitful experience. It made working on remote projects easier and...

Using Basecamp has been a really fruitful experience. It made working on remote projects easier and more productive for us, as there were no communication problems. Basecamp provides a shared dashboard that displays all project details, including plans and progress, which further aids in keeping us all in the loop regarding the project activity.

Pros

Basecamp provides a really helpful group chat feature that lets us communicate in real time, no matter where we are in the world. This enables us to have extremely fruitful conversations, particularly while working remotely, which produces outcomes that are just as good as those obtained when working on-site. It gives us access to a shared dashboard where we can monitor the work that has already been completed, the work that is scheduled, and how our job is to be completed. It's simple and extremely safe to share files and other materials.

Cons

Nothing about Basecamp bothers me the least, primarily since everything about it has been working really well.

Shannel
Shannel
Overall rating
  • Industry: Think Tanks
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Collaborating during remote work is made easy by Basecamp.

Reviewed on 2023/11/14

Basecamp allows us to achieve better results from our remote work by acting as a bridge for smooth...

Basecamp allows us to achieve better results from our remote work by acting as a bridge for smooth communication of those in the field and those working from the office. It allows us to discuss our projects, gain visibility on their performance and track the entire projects from start to the end.

Pros

Basecamp offers a very useful group chatting function that allows us to chat in real-time irrespective of our geographical locations. This helps us to have very productive discussions especially during remote work which sees us have the same and even better results as it would be the case in on-site work. It provides us with a shared dashboard that keep us on the know about how our work is to be done, the work already done and the scheduled work. Sharing files and other documents is easy and so secure.

Cons

Basecamp has been a top-notch solution and there are nothing not to like about it.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Basecamp will Keep you Going

Reviewed on 2024/04/16

Overall a great competitor in the space and we would consider them again in the future.

Overall a great competitor in the space and we would consider them again in the future.

Pros

It has a very user friendly interface, there is a mobile app to work alongside the web application. It has common features that are in parity with other services.

Cons

There is a lot of hidden costs that creep in and sometimes they didn't catch up to the features that should be offered.

Robinson
Robinson
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All the good times with Basecamp.

Reviewed on 2023/11/15

Basecamp has been nourishing our work management by giving us a common and collaborative online...

Basecamp has been nourishing our work management by giving us a common and collaborative online workspace where we come together to work on remote projects. It keeps us always connected despite our difference in physical locations.

Pros

The way Basecamp allows us to arrange and keep our remote work organized is such a big achievement for us. It helped us understand that we don't have to be in the same office room setup to get our work done by allowing us to do all the work through a collaborative digital workspace which keeps communication and information sharing flow normally.

Cons

The experience Basecamp has given us so far has been unchallenging and there are no cons.

Mike
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Basecamp keeps your team working together as an efficient team.

Reviewed on 2024/02/07

Really happy to have Basecamp looking after my workload.

Really happy to have Basecamp looking after my workload.

Pros

The ability to see the whole overview of the project I am involved in.

Cons

Initially it was a steep learning curve for me because there are so many features that I do not need to use.

Verified Reviewer
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great interface and ease of managing shared projects

Reviewed on 2023/08/29

as an end user I find the product very well conceived and the speed in starting to use it is...

as an end user I find the product very well conceived and the speed in starting to use it is remarkable. Multi-account management also allowed us to work with multiple vendors. Project management gains speed and optimization in approval workflows.

Pros

certainly the ease of use as well as the intuitive interface. Creating new tasks, projects and boards is also simple and requires only a few steps to get started

Cons

the export of information could be improved for greater compatibility with external office automation and email tools

Lucytta
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic Collaboration and Tasks Scheduling

Reviewed on 2023/12/05

Incredible online project, team and tasks management. Online workflow management.

Incredible online project, team and tasks management. Online workflow management.

Pros

Brings team together via IMM persistent chatting.
Ease of scheduling tasks and online approvals.
Project milestone tracking.

Cons

Nothing to complain about it functionality.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wasif Iqbal

Reviewed on 2023/08/23

Overall i am using it for more than 8 years now and its perfect

Overall i am using it for more than 8 years now and its perfect

Pros

It makes project management very easy and things are like at your desk but organized. Even changing the deadlines and editing is very easy.

Cons

I think user communication module can be improved a bit more, as currently i am not very fond of it and we are using other tools for communication

Christian
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Project Management Made Easy

Reviewed on 2024/05/23

Pros

During a recent project, my team and I tracked our progress, shared files, and discussed updates all within Basecamp. This streamlined our workflow and improved our efficiency.

Cons

It took my team some time to get used to the layout and find where everything was. This made the initial setup slower than expected.

Henry
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A software I wish I knew earlier. Basecamp has simplified my work suitably.

Reviewed on 2023/12/08

Highly recommend. The software is adaptive and reliable. It also promotes collaboration and...

Highly recommend. The software is adaptive and reliable. It also promotes collaboration and togetherness through message boards.

Pros

Basecamp cuts across all departments, it has brought unity in target accomplishment and streamlining communication. I easily hold group chats with my colleagues and the best thing is, I can manage this remotely. User-friendliness encourages the user to learn on their own. Also the customer service is great. I look forward to greater achievements with Basecamp.

Cons

Best services. Basecamp has proven reliable and secure. Very profound.