5pm Reviews
Overall rating
Filter by
Company size
Time used
101 Reviews
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Project Tracker
Reviewed on 2019/02/13
As the COO, I need all members of our team to be able to contribute and keep projects moving...
As the COO, I need all members of our team to be able to contribute and keep projects moving forward. As we are a diverse corporation that has many focuses and as such, I need to be able to oversee the development of the business.
Pros
1) Creates accountability
2) Allows all team members to be informed on projects
3) Allows ease of collaboration
Cons
1) Navigation from one task to another
2) The time required to enter information
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Acceptable project management software
Reviewed on 2019/02/07
Again I think at the time it's a fine software because it's all we know but maybe actually start...
Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.
Pros
I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.
Cons
But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?
Response from Disarea
The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,
Please contact our support to have the new interface enabled for your account right away.
Each user will be able to switch to and from the new interface at any time.
Deadline notifications can be turned on via the settings menu (individual settings):
https://www.5pmweb.com/feature_reminders.php
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
An exceptionally frustrating program
Reviewed on 2019/02/07
My overall experience with 5PM has been a frustrating one. For how heavily i'm required to be in...
My overall experience with 5PM has been a frustrating one. For how heavily i'm required to be in the program for my position, it creates a lot of time consuming tedious work that has been simplified and more user-friendly in other project management softwares.
Pros
What I like most about this software is that it breaks out tasks to individual team members but allows you to also see the work of the entire team.
Cons
What I dislike the most about this software is that it's confusing. It also is not time-efficient when you have large projects to implement, projects that need dates/info updated. You also can't delete an entire parent task with sub tasks, you have to do it individually....which takes forever. It's also slow to respond and takes forever to load.
Response from Disarea
The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,
Please contact our support to have the new interface enabled for your account right away.
Each user will be able to switch to and from the new interface at any time.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Organization is Key
Reviewed on 2019/03/14
Im able to complete design work in a VERY organized manner. So grateful!
Im able to complete design work in a VERY organized manner. So grateful!
Pros
I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !
Cons
The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.
Response from Disarea
The new design will be released soon. You can preview it here:
https://demov2.5pmweb.com/
Contact support [at] 5pmweb.com to get access to it now. You will be able to switch between new and current interface.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Excellent project management software for the price
Reviewed on 2019/03/18
Excellent software to store data and communications throughout the life of a project
Excellent software to store data and communications throughout the life of a project
Pros
Completely intuitive, and reasonable price
Cons
some of the notification capabilites and software integrations are simpler and not for complex workflows
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Swiss army knife that does much, excels at few
Reviewed on 2019/07/03
Pros
It's fairly easy to use. Has many features although I have little use for most of them personally.
Cons
It gets slow at times and some features are unintuitive.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
5pm Review
Reviewed on 2019/02/19
So far it has been a nice experience.
So far it has been a nice experience.
Pros
5pm is easy to use for keeping track of projects and tasks.
Cons
I would like some more features for proofing.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Could be better
Reviewed on 2019/02/07
I often use 5pm in conjunction with my own task management system, as it is lacking.
I often use 5pm in conjunction with my own task management system, as it is lacking.
Pros
It is easy to communicate with others and keep others informed about the progress.
Cons
It is often slow and has an outdated functionality.
Response from Disarea
The new interface is coming out soon.
Please contact our support to have the new interface enabled for your account right away.
Each user will be able to switch to and from the new interface at any time.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Overall, pretty good experience
Reviewed on 2019/03/18
Pros
It is relatively intuitive and easy to teach yourself. Wish my company would use it more efficiently.
Cons
Our company likely did not understand the full capabilities of 5PM during the initial rollout and have made it more difficult to use than it should be. We have a very diverse workforce, and some of the different demographics have a hard time using and teaching themselves different functions in the software. Not a fault of 5PM, but just wanted to give some feedback.
Response from Disarea
We have the new interface coming out soon.
You can preview it here:
https://demov2.5pmweb.com/
Hopefully, your team will find it easier to use.
Could also be a good time to restructure your projects and update your team on new practices...
- 5pm Team
- Industry: Paper & Forest Products
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
5pm easy!
Reviewed on 2019/02/07
5pm is very easy to use from my perspective as a contract designer. I was able to interact with my...
5pm is very easy to use from my perspective as a contract designer. I was able to interact with my client without any training on the product. Very intuitive interface.
Pros
Easy of use. No training required to be up and running. The interface is intuitive.
Cons
The attachment size could be bigger. I am forced at times to resort to a different method of transferring files. The overall visual design of the site could be cleaner.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust Project Management
Reviewed on 2019/11/20
Pros
User-friendliness is top of mind when thinking about the pros of 5 pm. Features are presented in a way that is very intuitive AND you can customize your dashboard for added personalization. 5 PM has pretty robust filters and a sorting feature. Bonus perks are great pricing, easy to switch languages and an awesome app that makes on the go updates seamless.
Cons
The search feature seems to match things that are not applicable. You might also experience some lag time and the design is not the most modern but overall I find the software to be very useful!
Response from Disarea
Please contact us about the search - we will look into your cases.
Are you referring to our newly redesigned interface (v2)?
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Finally - easy drag-n-drop Gantt charts for multi-project management
Reviewed on 2019/11/20
Like the software alot -- wish I would have found it sooner.
Like the software alot -- wish I would have found it sooner.
Pros
I looked high and low for software that would allow a fast-paced consulting firm with remote employees to easily see how projects are going and allow quick timeline adjustments based on quick huddles with employees.
Cons
It would be nice to have a few more custom fields available for more granular sorting. Also, better handling of non-project tasks would be helpful. Lastly -- a crm component would be cool.
Response from Disarea
Did you try 8am for CRM?
It is our product and integrates with 5pm:
www.8amweb.com
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Project Management Tool
Reviewed on 2019/02/07
Pros
I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.
Cons
Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.
Response from Disarea
Try to switch to the new interface via "settings" - it handles large data in your account better.
Also, we can also help you clean up the old data to speed the things up.
- Industry: Information Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It will be even bettter if we can place table & color on the post
Reviewed on 2019/11/21
Pros
It's easier to use and read the post. When we have such detailed information to share with among team, it is legit and convenient to comprehend
Cons
I cannot edit and add color on the post. And I cannot post the table on the post as well.
Response from Disarea
Tables should paste in fine. Where are you posting from?
Color and other decor we do strip away.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Works Great
Reviewed on 2019/03/13
Overall very happy.
Overall very happy.
Pros
5pm works great for keeping our team on track and managing deadlines. We have have never had an issue with the software. It does just what we want it to do, manage projects internally. Keep up the good work guys.
Cons
Could be a couple of bucks cheaper for what you get.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for managing several different projects
Reviewed on 2019/11/20
Helps me keep on track with projects that might have been forgotten thanks to the email reminders...
Helps me keep on track with projects that might have been forgotten thanks to the email reminders for specific deadlines.
Pros
Easy to organize projects and tasks for the different departments in our marketing department.
Cons
Sometimes hard to use the search or i accidentally have all users view selected.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
It does a lot of what you need out of productivity software but doesn't do a lot of it very...
Reviewed on 2019/02/07
It's ugly and I feel like my company isn't utilizing its full potential but it gets the job done....
It's ugly and I feel like my company isn't utilizing its full potential but it gets the job done. Mostly.
Pros
It seems to have functionality for most general needs. You can create tasks and assign people to them and whatnot.
Cons
UI is cluttered, ugly, and un-ituitive. Would greatly benefit from a rework. I5pm may actually be more functional than I've given it credit for but I'm not going to try and dig through features I can't find or try and figure out the difference between a task and an activity or take any real amount of time if I can't log on and figure it out in under a minute.
Response from Disarea
The new interface is coming out soon. It is available right now to a selected number of customers. You can preview it here:
https://demov2.5pmweb.com/
Please contact support [at] 5pmweb.com to get early access to the new interface.
- 5pm Team
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Gets the Job Done
Reviewed on 2019/11/21
Pros
Ease of functionality. Easy to train new employees
Cons
the inability to have 2 different tasks open in 2 different windows
Response from Disarea
You should be able to run 5pm in different tabs without any issues, especially in the new interface.
Please contact our support and we will look into it.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jennifer McKibben - Review
Reviewed on 2019/11/20
My colleague and I use it every day. She puts my tasks in there and I am able to see them right...
My colleague and I use it every day. She puts my tasks in there and I am able to see them right away. This is a great tool for my profession
Pros
It is fairly easy to navigate. I like that I can go directly to my tasks and see what I have for deadlines.
Cons
I think the look and interface could be more visually appealing.
Response from Disarea
The new interface was released this summer. Are you referring to it or the old one?
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy to handle
Reviewed on 2019/03/04
Pros
it makes my work easier and accessible which leads me in fast work and reports
Cons
sometimes its loading maybe because its a heavy software
Response from Disarea
We are releasing the new interface soon. It uses progressive loading and handles large data better. You can preview it here:
https://demov2.5pmweb.com/
We can open this new version to your account (you will be able to switch between new and existing interface).
Also, please email support [at] 5pmweb.com for tip on how to speed up your account. We can even help cleanup or backup the old projects.
- 5pm Team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with 5PM
Reviewed on 2019/02/07
Tracking our software implementations is much easier
Tracking our software implementations is much easier
Pros
I really like the ease with which you can use a template to import new projects as it saves our company a lot of time as projects for us are almost identical, varying only by different customers, modules purchased, dates to start etc. I also love the ease with which you can print or export the whole project, all tasks, sub-tasks etc
Cons
Changing the dates of the parent project or a task within it does not always realign the due dates for the the dependent tasks which can be frustrating.
Response from Disarea
You can also clone existing projects to create new ones like them...
Please contact our support with the issues you are having with parent task date changes...
support [at] 5pmweb.com
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
5PM Review
Reviewed on 2019/12/02
It has been for the most part easy to use. I don't have much experience with any other software.
It has been for the most part easy to use. I don't have much experience with any other software.
Pros
I like that I can go on and see my correspondence with the marketing/communications department. I can see where we last left off.
Cons
I would like to be able to only see my files when I log in not everyone's projects. I also find it hard to find certain documents/files as the marketing dept. titles them, not me. I would love to be able to see files grouped by year or month and year.
- Industry: Capital Markets
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Pros and Cons
Reviewed on 2019/11/21
Pros
A remainder and also act as a To do list for daily task to ensure things and task will not be forgotten
Cons
Too lag at times took some time to load.
Response from Disarea
Deadlines auto-reminders can be turned of via settings:
https://www.5pmweb.com/feature_reminders.php
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy Peasy
Reviewed on 2019/11/25
This programs is helpful in managing projects and transparency to see what other teammates are...
This programs is helpful in managing projects and transparency to see what other teammates are working on for collaboration purposes.
Pros
It's easy to use and i like that is sends and email to the project team for timely and easy communication updates.
Cons
Sometimes the features are difficult to figure out at first and i still can't figure out how to update my password.
Response from Disarea
To change your password simply edit your user profile in People tab.
- Industry: Information Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
5 PM Pros and Cons
Reviewed on 2019/11/20
Pros
Easy to use for group projects. Members can add details and complete tasks.
Cons
Nothing. But here are times when it doesn't automatically task members but you can choose them manually.