Jira Reviews

It's a great tool to keep track of bugs and make sure they are being addressed in a timely manner. It's also a great way to keep stakeholders informed of project progress and any issues that may arise

I did not find any cons in Jira, it works seemlessly.

Jira offers an intuitive interface, making it easy to manage tasks and projects for both experienced and amateur users. It also has many add-ons and integrations that enhance its functionality.

Jira can be overwhelming with multiple projects, but it's manageable once you get the hang of it.

I like that I can really easily navigate between the projects because I am in multiple projects at once. I really like the possiblity to customize a lot of things, mostly the kanban board lanes and tickets details. I love linking feature, I find it really useful and I use it a lot. What is very important to me is also the Tempo application and I like how it's integrated in Jira, so I can really easily log my time into proper tickets. In our company we also use the Bitbucket and Confluence and I really enjoy that I can easily create feature branches, commits or pull requests from Jira itself. I also like the report tools to control my overall work.

I have a lot of diffuculties with Tempo application search issues feature. Since I am participating in a lot of different projects it is really hard to search proper ticket, neither using ticket code nor ticket name is not functioning good enough. Sometimes I feel also overwhelmed with the amount of features which I don't use at all and I am getting lost in the user interface.

Jira is an extremely powerful and versatile project management tool that has helped our team stay organized and on track with all of our projects. The user interface is intuitive and easy to navigate, and the ability to customize workflows and add various plugins has been a game-changer for us.

One downside is that the pricing can be a bit steep for smaller teams or businesses. Additionally, the learning curve can be steep for new users, but once you get the hang of it, it becomes much easier to use.

Jira Software is a powerful project management tool that offers numerous benefits to teams and organizations. One of its key strengths is its flexibility and customization options. With Jira Software, users can create custom workflows, issue types, and fields, allowing them to tailor the tool to their specific needs and processes. This can lead to increased efficiency and productivity, as well as better project outcomes.Another major advantage of Jira Software is its robust reporting and analytics capabilities. The tool provides a wide range of built-in reports and dashboards, which can be customized to display the data and metrics that are most relevant to the team or project. This can help teams identify areas for improvement, track progress towards goals, and make data-driven decisions.Jira Software also supports Agile methodologies, making it an ideal tool for software development teams that follow Agile practices such as Scrum or Kanban. The tool includes features such as backlog management, sprint planning, and burndown charts, which can help Agile teams stay organized and focused on delivering value to customers.

it can be complex and difficult to use, particularly for teams that are not already familiar with Agile methodologies or project management best practices. This can lead to a steep learning curve and require significant investment in training and support.

the deployment was easy and you don't need any special skills to do

user interface is not as easy as it should be, I feel they need improvement on the front end side of the app

Jira is a widely-used and highly-regarded project and issue tracking platform that makes managing projects simpler. Its user-friendly interface and comprehensive features, including issue tracking, project management, and reporting, make it a great choice for teams that need to quickly become proficient in using the tool. In addition, its integration with other tools such as Confluence and Slack make it even easier to manage projects and teams. All in all, Jira is an excellent tool for streamlining project and issue management.

I like everything about Jira but the learning curve is a bit difficult.

I liked that JIRA was very user friendly and could be customized to fit whatever project or workflow I was trying to manage. It was also great that it allowed for collaboration among team members and was able to track progress and tasks with ease. Additionally, I loved the fact that JIRA could be integrated with other tools and services, which allowed me to easily create reports and manage my tasks and projects with more efficiency.

The least liked thing about JIRA is the complexity of the system and the difficulty of learning how to use it. It can be quite overwhelming for users who are not familiar with the system, and it can take a long time to learn how to use it effectively. Additionally, the cost of the system can be prohibitive for smaller organizations.

One of the biggest advantages of Jira is its flexibility. It is highly customizable, and allows you to create your own workflows, issue types, and fields. This means that you can set up Jira to match your team's specific needs and processes, which can greatly improve efficiency and productivity. Another benefit of Jira is its integrations with other tools, such as GitHub, Bitbucket, and Confluence. This allows for seamless collaboration between team members and tools, and ensures that everyone is working on the same page.

However, one downside of Jira is its steep learning curve. While the flexibility of Jira is a big advantage, it also means that the software can be complex and difficult to navigate, especially for new users. Additionally, Jira can be slow and resource-intensive, which can be frustrating for users who are trying to work quickly and efficiently.

One of the things that I often like about Jira is its flexibility and customization options. Jira can be adapted to fit the specific needs and workflows of a wide range of teams and projects, which makes it a versatile tool for software development.Additionally, Jira's integration with other tools, such as development environments, version control systems, and testing tools, makes it a seamless part of the software development process. This helps teams to track issues, manage tasks, and ensure that everyone is aligned on project goals.

Jira is a widely used project management and issue-tracking tool, and I have reported a few common issues with the software, such as:Complexity: Jira can be overwhelming for most of the users & me, as it has a lot of features and can be complex to navigate.Customization limitations: I have reported difficulties in customizing certain aspects of Jira, such as the user interface, to fit their specific needs.Performance issues: I have reported slow performance and sluggishness when using Jira, particularly when working with large datasets.Integration difficulties: Integrating Jira with other tools can sometimes be challenging and may require technical expertise.

The powerhouse controls that allow you to configure exactly the solution you need. JIRA is unmatched in customization. For controlling workflows, getting status updates and clearly understanding what's on your plate, JIRA is amazing.

The use of JIRA without properly configuring it. Without that commitment, JIRA can be offputting and seem like a heavy mess of a system. You need to remove what you don't use, need to set everything up for individuals and you need to educate your team about how they can use the system. It's so open that it can overwhelm people without management.

The best thing about this tool is that it offers you so much functionalities that makes your day to day work easier to manage and you can easily keep track all the project info at one place. Integration with other applications is one of the great functionality what this tool offers.

There are limited automations functionalities this software has to offer. While the project is software type, it does not offer you the automations functionalities. Other than that, this tool is a one stop solution for all your project needs.

I love JIRA. I use it professionally and personally. Even though it is primarily a task manager for software development, I have found that it is flexible enough to be used for all sorts of projects. It is amazing how customizable it is; you can configure your project settings to your already existing workflow, whatever it may be. While the initial setup can be time consuming, once you have your settings configured, using the tool is a breeze. It takes seconds to create tasks, start springs, evaluate progress, etc. I find that this makes JIRA standout from other task managers. In most cases, if the software allows for detail-oriented task management the process of inputting and tracking the tasks themselves is cumbersome. Entering and tracking tasks should not have to be another time-consuming task! The JIRA web application is also excellent, making it easy to enter or track tasks on-the-go.

I think there is a lot of potential with Jira's NextGen projects, however, the software rollout has been uneven and often not well documented. I wish this process would have been better thought out to make transitioning to NextGen projects smoother.

I will give an example of how I used it on one occasion and the advantages of having had this software.I was hired by a digital marketing company to improve proprietary applications, internal APIs, creation and migration of landing pages made in WP for our clients, migration of PHP applications to Python, server management, diversity of containers... The DevOps who was doing all that work left the company.An external audit was hired that provided workers spread all over the world, Spain, India, Latam...So we find ourselves with a lot of work, from very different areas, work environments and projects of all kinds and just one person to manage everything.With Jira we all worked under the same environment to organize tasks, but above all incidents and bugs, and with the need to manage the priorities of each new element that entered our work boards.At a glance, I could assign tasks, review code, refactor or modify it, and upload it to the test servers. Review the tickets, with screenshots of the errors or the new results that should be obtained. Keep in touch with everyone from one place and also receive all feedback in Jira.It was months of hard work, without Jira it would have been impossible to manage it.

Despite having Jira with everything necessary for software development, sometimes it becomes more complex and less visual than if we accompany it with some extras, also from Atlassian. So it is easier for some boards or planning to use Trello, GitHub or Bitbucket for continuous integration, Sourcetree to make the different branches and versions more visual, Composer for team collaboration...

1) Releases/Versions:
Releases allow us to work in parallel on multiple efforts with the same team.
2) Parallel Sprints:
Same as releases, we are a lean team and we have to work on Product features and polish/bug fixes simultaneously.
3) Custom Filters: I like these the most!

They have taken out small pieces of functionality and made them separate products. These products are now paid and for those small pieces of functionality, you have to make extra purchases. e.g. Pages

I have been using Jira from last 5+ years now for Backlog management, Requirements management, Bug tracking and creating Dashboards for project review meetings with leadership. It's extremely flexible tool where you can configure your own workflows and customize it as per your project's needs. It's my go-to Agile project management tool (especially for Scrum). It's so easy to create and manage user stories, bugs, technical tasks etc. You can tag your user stories as per Epics and Features, you can also add labels to each ticket. You can track the status of any ticket and also see the bandwidth allocation of various teams. In JIRA, you can add advanced search filters to view only those user stories that has particular combination of fields (like specific assignee, status, epic name etc.). Moreover, JIRA Dashboard provides a bird's eye view of the overall project status which gives the real time visibility to you and the leadership team.

The UI is very clean and simple and it makes Agile Development very productive, once you get the hang of it. Plus, it's very well integrated with many popular apps like Google workplace, workday, slack etc.

But there is definitely a steep learning curve with Jira. The success of this product largely depends on how your management/leadership standardize various processes and workflows within Jira.

Jira doesn't allow you to add multiple assignee on one user story, and this becomes a concern when multiple developers are working on one story.

Also, it's hard to get support from Atlassian when you are facing some technical issues.
Additionally, in my experience, I have found that as Jira provides great level of customization, it can become really messy, if multiple management styles are involved during project planning phase. The workflows can get overly complicated and as a Product Owner, you find yourself stuck in updating the ticket statuses all day long.

I really like the level of detail and control you can have when it comes to team planning. When the cycles begin, when they close, the stages and hierarchies that can be built within the same project or task. I consider that for projects that require a great level of detail it is extremely precious and necessary to leave nothing to chance.

Although I value all the level of detail that can be indicated for a task / project, when simpler tasks are required, follow-ups, daily operation, the little flexibility of the tool becomes totally annoying to ignore some unnecessary parameters. On the other hand, the responsibilities of the tasks always fall on a single member, which can generate an imbalance in the measurement of team performance, as one person is probably left with many more activities than others. What bothers me most from day to day is that on the activity board every time a card is moved to another column (example from "To Do" to "Doing") the board does not update automatically but it gives you an annoying signal It is not updated and until you refresh the page it will not allow you to move that card or any other, it will continue to show you "board not updated", this really makes the tool a little agile for larger teams and with precise and short follow-up meetings.

JIRA gives me so much functionality out of the box. Within five minutes, I can create a board and invite my whole team to start working with me. It doesn't take long to customize your presentation of work to make it specific to your business. It has become the standard for the industry and with good reason; JIRA gives me everything that I need to track performance and ensure a timely release.

There are occasionally some annoying bugs that will present themselves, but it's never something that really prevents me from using the product effectively; usually it's an annoying UI bug that looks messy or ugly. For the most part, many of the people that complain about the product just don't know how to use it 'as is out of the box'. The more configurations you try to make, the more problems you can create for yourself. Aside from this, their customer service is quite lackluster and it often takes days if not weeks to hear back from support - usually the bugs are fixed before you even get a response.

The software is made around the idea of AGILE collaboration on projects for the entire team. It brings transparency to the processes and is a great information radiator for the entire team. It facilitates commonly used methodologies such as SCRUM and KANBAN and makes project management significantly easier.
It is also very versatile and adaptable to particular needs. Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
Based on this, teams which work in areas not related to software development can also reap the benefits. I've seen implementations in recruitment, data analysis and more.
Another great feature is its integration compatibility with other ecosystems such as Microsoft's which makes it easy to pick up.
In terms of services, Atlassian offers multiple ways teams can use Jira: Cloud or Self-managed (Server or Data Center) making it an adaptable offering that can withstand the highest level of corporate security scrutiny.
Another great feature is the marketplace which contains a great number of apps that provide added capabilities to the app.
Last but not least, Atlassian has developed an entire ecosystem geared towards solving projects (especially software ones)like: Confluence (Info silo), Bitbucket (code management), Service Desk and more.

The plethora of fields and customizations available can make a new user feel a bit overwhelmed. In this regard, it takes a bit to get used to it. The interface could use a revamp to make things cleaner, clearer and more crisp for the more casual user at least. (ex: easier to find timekeeping, task transitions, new task coloring schemes and more)
The workflow engine can also be upgraded to be more user friendly and provide more administrative options (create, apply, delete, manage versions)
The security administration section also needs a revamp in terms of adding or removing users, groups, roles into or from project (ex: if you create a new group, you can't bulk add it to all existing projects without some scripting in the CLI)

Jira is widely known as an effective tool for project management. It provides a number of features such as calendar management, Agile boards, customizable workflows, and built-in reports and dashboards that makes it an effective tool for managing and tracking tasks, issues and events. Also, it allows teams to organize, plan, and collaborate on software development projects. Jira's flexibility allows teams to customize their workflow to fit their specific needs, making it a powerful and efficient tool for managing software development projects.

Jira can be complex for some users and have a steep learning curve. Some users find that it can be difficult to get started with the software, especially if they are not familiar with agile methodologies or project management. Additionally, Jira's pricing structure can be confusing and expensive for some small teams or startup companies. Some users also report that the software can be slow to load or slow to respond at times, which can be frustrating.

Jira is a fantastic tool for managing projects. It is the finest choice for managing agile projects and bug tracking. Jira makes it possible to utilize several teams at once, creating a lot of connections. Teams from the product development, product design, and product strategy divisions may collaborate to better projects. Using the filtering and searching tools, each team may keep track of its own deliverables, milestones, and tasks.

If you are leveraging the Agile Scrum framework, implementing custom views will help to assist your daily stand-up sessions. You might create your own distinctive points of view to talk just on the important components of the assignments. This function is efficient and saves time for a daily ten-minute stand-up. Other new features that make Jira a must-buy include alerts for due dates, assignment distribution, labelling, assigning task priority levels, and generating epic connections that display the user narrative and project progress.

Jira has Kanban boards where you may choose between showing and hiding features from other team members. Due to its capacity to integrate with many frameworks and maintain task and deliverable backlogs, Jira offers a great level of flexibility. Jira has excellent organization in its sprint planning, sprint release, and history structure. Any type of project management may use it. Customer assistance is offered by Jira, which is quite helpful.

My own opinion is that it's a fantastic tool; one of the dew drawback is the cost per user, which initially looks good but increases overtime.

Another drawback I've seen when using Jira is that there isn't an option to have audible notifications. When a new ticket is created, Jira, for instance, doesn't make a sound. So, if a user leaves the system, they risk missing a vital ticket.

Jira is highly customisable, and also has plugins. It allows you to monitor your projects and provided granulated access to individuals. You (or your admin) can set roles for the project and associates those roles to certain activities and then associate the roles even further to individuals.

You can organize your tickets in sprints and releases as well as monitor workload and task assignment to your team during sprints (or whatever other form of software delivery you wish to choose).

Pricing model. Currently, you have a choice of server vs cloud setup. If you have a team that can maintain the server instance, I'd recommend going to server because you have a lot more plugins you can use on server and you can set it up the way you want. The best thing is the licenses are a one-time cost, as opposed to lower, but monthly and forever costs on the cloud portion.

The other thing that is to be considered is that the plugins you choose need to have the same level of range for hte user count. i.e if your jira is for 101-250 users, all your plugins will need a license level of the same range, i.e 101-250 users. Something to consider if you are thinking about moving to Jira.

I like Jira for its robust set of features, flexibility and scalability. The software is popular among developers, project managers and other professionals for its ability to handle a variety of tasks such as tracking bugs, managing tasks and projects, and reporting on progress.Some of the most commonly cited features that people like about Jira include:Customizable workflows: Allows teams to adapt Jira to their specific processes and requirements.Comprehensive issue tracking: Provides a centralized location for tracking and managing tasks, bugs, and other issues within a project.Reporting and analytics: Offers a variety of reporting and analytics tools to help teams make data-driven decisions.Collaboration and communication: Facilitates collaboration and communication among team members by providing a centralized location for discussion, file attachments, and real-time updates.Integrations: Jira offers a wide range of integrations with other tools and platforms like GitHub, Bitbucket, Trello, Slack, and more.Mobile App: Jira also offers a mobile app which allows users to stay connected with their work while on the go.Overall, Jira is considered as a comprehensive and powerful tool that can help teams stay organized and on track, and that's why I like Jira

Steep learning curve: Some users find Jira's interface and feature set to be complex and overwhelming, which can make it difficult to get started or to fully utilize the software's capabilities.Limited customization options: Some users find that Jira's customization options are limited, and that it can be difficult to make the software look and feel the way they want.Slow performance: Some users have reported issues with Jira's performance, particularly when working with large amounts of data or using certain features.Limited scalability: Some users may find that Jira is not suitable for very large teams or organizations that need to handle a large number of projects or users.Expensive: As stated before, Jira is considered as more expensive than other similar project management and issue tracking tools, which can be a concern for some organizations.It's worth noting that these issues may not apply to everyone, and that the software is constantly updated to improve the user experience, so some of these complaints may not be valid anymore. Additionally, Jira's support team is always ready to help and provide solutions for any issues. But in my case i have face such problems in past

The organisation of tests and the variety of the issue types for testing (Features ,Test cases, Test sets, Test executions, Test plan, bug...)
The ability to track the executions of tests and bugs
Great adaptability with Gherkin and Cucumber
It goes perfectly with ISTQB standards for testing
Perfect for both Scrum and Kanban users
The great boards and views provided by Jira (followup dashboards, sprint board, ..)
The ability to add Xray or Zephir or whatever test plugin that suits you

Jira users must receive a training before starting to use the software since it can be a little complex to use the software for the first time
For testers you cannot execute the same test case more than once in the same test execution
It gets more and more difficult when end to end testing multiple applications at the same time

Jira is *incredibly* versatile. You can customize almost every aspect of your Cloud instance, Project, Boards, & Workflows to fit nearly any use case, and across multiple departments.
Permissions to your Jira instance can be restricted at a very granular level if need-be, but can be more broad if the occasion calls for it.
Additionally, and probably the largest reason we transitioned from enterprise Jira to a Cloud Jira instance is the pervasive availability of integration across the market.
Speaking of market - Jira has a growing 3rd-party market that offers enhancements to the Jira platform that Jira does not natively provide or are too complex for an untrained Jira administrator to script themselves. Of those that are "approved" by Jira, we are extremely happy with the breadth of functionality, integration and ease of use.
With all that I do have to say that our favorite thing with all project leads is Jira Automation. Once you understand the "SmartValues" language that automation runs on, the use cases for automation are truly endless. It is one of the many strong features from a project management perspective.

Jira takes a village. Atlassian has an incredible resources in the "Atlassian Community" and they do a great job of having experienced users there to answer questions but, because each instance can be set up so differently, the actual customer support request portal is limited to bug fixes. As a result, much of my time administering Jira is spent researching how to fix a roadblock or how to modify permissions - a lot of "learning by doing". Generally speaking, Jira can be difficult to use from an administration perspective, *but* for the purposes of moving ticket along, the UX is pretty good and the UI is fairly intuitive.