---
description: Learn how MyFeelBack can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MyFeelBack Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [MyFeelBack](/software/100074/myfeelback)

# MyFeelBack

Canonical: https://www.getapp.za.com/software/100074/myfeelback

> MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of MyFeelBack

Create your surveys using an intuitive interface.&#10;Ask the right question, to the right person, at the right time.&#10;Collect only the missing data from your CRM.&#10;Activate collected data into your daily tools.&#10;Manage the customer experience in real-time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MyFeelBack
- **Founded**: 2011

## Commercial Context

- **Starting Price**: €499,00
- **Pricing Details**: Please contact MyFeelBack for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United States

## Features

- API
- Complaint Monitoring
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Progress Tracking
- Question Library
- Rater Selection
- Reporting/Analytics
- Self Service Portal
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (6 total)

- Adobe Campaign
- HubSpot Marketing Hub
- Mailchimp
- Salesforce Marketing Cloud
- SugarCRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software)

## Alternatives

1. [Alchemer](https://www.getapp.za.com/software/9664/alchemer) — 4.5/5 (319 reviews)
2. [Sogolytics](https://www.getapp.za.com/software/108133/sogosurvey) — 4.7/5 (730 reviews)
3. [XM for Customer Experience](https://www.getapp.za.com/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
4. [Press'nXPress](https://www.getapp.za.com/software/2054822/press-nxpress) (0 reviews)
5. [Delighted](https://www.getapp.za.com/software/117403/delighted) — 4.8/5 (57 reviews)

## Reviews

### "Perfect solution" — 5.0/5

> **Manon** | *24 April 2017* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and analyze data very deeply. Implementation and deployment of a smart survey in less than 1 hour without any need for assistance.
> 
> **Cons**: Not being able yet to rank certain results in order of weight.
> 
> The interface is extremely user friendly, the team is ultra reactive and they have been proactive to help us increase our productivity.&#10;It is with great enthusiasm that I recommend MyFeelBack.

-----

### "Great app we use every day" — 5.0/5

> **Fred** | *13 February 2017* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use
> 
> **Cons**: I can't see any
> 
> MyFeelBack is very easy to use and powerful to empower our customers \! A great app for marketing and sales teams.

-----

### Review — 5.0/5

> **Mathieu** | *06 March 2019*

## Links

- [View on GetApp](https://www.getapp.za.com/software/100074/myfeelback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/myfeelback/> |
| en-AE | <https://www.getapp.ae/software/100074/myfeelback> |
| en-AU | <https://www.getapp.com.au/software/100074/myfeelback> |
| en-CA | <https://www.getapp.ca/software/100074/myfeelback> |
| en-GB | <https://www.getapp.co.uk/software/100074/myfeelback> |
| en-IE | <https://www.getapp.ie/software/100074/myfeelback> |
| en-NZ | <https://www.getapp.co.nz/software/100074/myfeelback> |
| en-SG | <https://www.getapp.sg/software/100074/myfeelback> |
| en-ZA | <https://www.getapp.za.com/software/100074/myfeelback> |
| es | <https://www.getapp.es/software/100074/myfeelback> |
| es-CL | <https://www.getapp.cl/software/100074/myfeelback> |
| es-CO | <https://www.getapp.com.co/software/100074/myfeelback> |
| es-MX | <https://www.getapp.com.mx/software/100074/myfeelback> |
| fr | <https://www.getapp.fr/software/100074/myfeelback> |
| fr-BE | <https://fr.getapp.be/software/100074/myfeelback> |
| fr-CA | <https://fr.getapp.ca/software/100074/myfeelback> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"MyFeelBack","description":"MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.\n\nIntegrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/925e7632-0434-444e-a123-154dd0f5a946.png","url":"https://www.getapp.za.com/software/100074/myfeelback","@id":"https://www.getapp.za.com/software/100074/myfeelback#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"499","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/100074/myfeelback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/575/feedback-and-reviews-management/software","@type":"ListItem"},{"name":"MyFeelBack","position":3,"item":"/software/100074/myfeelback","@type":"ListItem"}]}]}
</script>
