About Survey Analytics

At Survey Analytics, we are all about creating a community to deliver breakthrough tools to help you listen. Currently we are serving 30 different industries in 15 countries around the world. We help companies listen, manage and scale feedback initiatives with powerful DIY tools and a team of dedicated research experts. We have been around since 2004 offering cloud based surveys and real-time analytics. We are a private owned and profitable company with our own agenda and the future of our software is paved by the road and journey our customers are on to listen. We are very agile and approachable in a sense that we like to form long term partnerships, deliver needs and develop features customized to work best for you. We were one of the first to begin offering mobile research solutions in 2010 with breakthrough apps for both offline surveys and to manage panel/community members on the go through smartphones.

To surveys, above and beyond we are ready to fulfill the needs of even the most savvy researchers out there as you scale, set new goals and grow. Besides offering unlimited surveys and responses on our platform to collect feedback internally, externally, integrated and everywhere in between, there is more ahead that sets us apart. We are equipped with top-tier panel management and community building software to take you to the next level and it's used today by companies like Zynga, Potbelly, and Hurst Better Homes and Gardens. Being a software development focused company, we can also work with your team to deliver integration and customization for our tools to work in your environment. We offer API calls into other software systems for sales and marketing teams like Salesforce.com, Google Analytics, Pardot and ExactTarget (coming soon). For the mobile savvy businesses, we even have a few "app-ortunities" for offline data collection, integrated mobile surveys or mobile panel management and even an SDK to embed our powerful tools into your own existing mobile app.

Key benefits of Survey Analytics

Survey Analytics has a full suite for making 360 feedback initiatives come to life in your organization. Our DIY platform is backed by a personable team offering both great support and field expertise to help you along the way. Whether it's engagement with customers, employees or anyone else you're after, we can help you get started and own it in-house. From surveys to panel management and from panel management and beyond, we are advanced enough to help you break through the ice with new products and services. Our platform handles advanced and commonly used methodologies in market research like conjoint analysis, predictive analytics, maxdiff scaling, TURF analysis, basic pricing research and more.

When it comes to security and compliance, we don't take any shortcuts. Keep your most proprietary and important information safe and in control by choosing to use Survey Analytics. We adhere to high levels of security like SOC-2, PCI DSS and CloudFlare to protect against DDoS attacks. We have also been granted an 853-a low risk certification to work within the U.S. government and other government institutions around the world. As we continue to listen and take our security initiatives to the next level, we are also in progress of making our software fully compliant with HIPAA to serve the needs and demands of our customers in the pharmaceutical, health and medical industries.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

Over 50 question types
Edit survey questions inline
Multi-channel delivery options
Customizable and interactive dashboards
View survey results in a customizable infographic
Interactive word clouds and text tagging
Panel management health dashboards
Custom theming for surveys
Powerful conjoint analysis
Add pictures for MaxDiff
View 11 more
Survey Analytics video
Survey Analytics screenshot: Over 50 question types Survey Analytics screenshot: Edit survey questions inline Survey Analytics screenshot: Multi-channel delivery options Survey Analytics screenshot: Customizable and interactive dashboards Survey Analytics screenshot: View survey results in a customizable infographic Survey Analytics screenshot: Interactive word clouds and text tagging Survey Analytics screenshot: Panel management health dashboards Survey Analytics screenshot: Custom theming for surveys Survey Analytics screenshot: Powerful conjoint analysis Survey Analytics screenshot: Add pictures for MaxDiff

Features

Total features of Survey Analytics: 1

  • API

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Reviews

Overall rating

5 /5
(2)
Value for Money
0/5
Features
0/5
Ease of Use
0/5
Customer Support
0/5

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Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Review Source

Overall rating

Handles All Feedback

Reviewed on 2014/07/23

I have been using Survey Analytics for one off projects and also for managing a panel of our...

I have been using Survey Analytics for one off projects and also for managing a panel of our customers and leads for the past three years and not only has the product significantly improved but new things have been added like awesome (shareable) dashboards to see an overview of survey responses and a basic text analytics text tagging tool to filter through open ended text. The dedicated account manager has saved us many times and the integration options into our CRM and analytics tools are priceless to us. There are no barriers as you scale and they are always willing to meet you halfway.

Pros

Does Everything We Need
Innovative Vision and New Features
Scalable and Reliable

Cons

Confusing Programming
Branching/Skip Logic Could Be More User Friendly

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Review Source

Overall rating

Powerful Survey Tool for Conjoint

Reviewed on 2014/07/14

Survey Analytics has proven to be the best data collection tool on the market. At my job I have...

Survey Analytics has proven to be the best data collection tool on the market. At my job I have been using their choice-based conjoint to gain deeper insight into our customers and what they value most. It was easy to set up and use and has been very safe and secure. Their customer service is also very responsive and helpful with all of the questions I had. I would recommend Survey Analytics to anyone looking for a way to learn more about their customers/ market.

Pros

Deep conjoint capabilities, view data and results in realtime, compatible across devices, customer service

Cons

Frequent updates and slow to set up

Survey Analytics FAQs

Below are some frequently asked questions for Survey Analytics.

Survey Analytics offers the following pricing plans:

  • Starting from: US$500,00
  • Pricing model: Open Source
  • Free Trial: Not Available

Annual licenses are available with discounted price for additional users. Transition packages are available for transferring existing data and more.

We do not have any information about Survey Analytics features

Survey Analytics has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Survey Analytics supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Survey Analytics supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Survey Analytics integrates with the following applications:

Salesforce Marketing Cloud

Survey Analytics offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Survey Analytics.