Logicbox

Logicbox

Custom-built business management software.

4.5/5 (49 reviews)

Logicbox Overview

Most companies have unique - and even proprietary - processes in some of these areas: Quote & Order Management, Fulfillment, Program & Project Management, Procurement, Portfolio Management, Call Center & Help Desk, Payments & Commissions, HR Management, Inventory Management and Service Delivery, just to name a few! We take what makes you special and integrate that in with your customized version of the standard CRM functions below:
LEAD AND OPPORTUNITY MANAGEMENT
▪ E-Marketing processes to capture web leads.
▪Create and manage lead lists. Assign to sales reps and create tasks such as e-mailing, calling, or setting up appointments.
▪ Convert Lead to a Prospect and create sales Opportunities.
▪ Close the sale and move Opportunity through review and approvals.
 
QUOTING, INVOICING AND ECOMMERCE
▪ Create Opportunity proposals based on how you do business.
▪ Process and deliver invoices fast.
▪ Process credit card and other payment transactions as an integrated part of the workflow.
 
PRODUCT AND PRICE LISTS
▪ Create and manage product, part, support, and service items.
▪ Create catalogs with multiple price tiers and commissions structures.

360 DEGREE ACCOUNT MANAGEMENT
▪ Manage customer and partner profiles and relationships.
▪ Create and manage multi-tier partner ecosystem and referrals.
▪ Dashboard views with quicklinks and easy access to account histories.
▪ Manage contacts, interactions and notes.
▪ Mark notes high-priority making them appear when you need the information most.
▪ Create and manage account tasks.
▪ Custom record types that are unique to your business.
 
SUPPORT AND CASE MANAGEMENT
▪ Document customer problem and link to customer account or sub-record (like a Contact).
▪ Assign case to appropriate technical support rep.
▪ Assign priority levels, deadlines and track progress.
▪ Integrate customer notifications and internal alerts.
 
MARKETING AUTOMATION
▪ Campaign planning, budgeting, creation and execution.
▪ Associate sales with a marketing campaign or promo codes and view real-time success metrics.
▪ Understand which partners are helping your business grow.
▪ Email blasts. Easy mailing label print outs.
 
REPORTING AND ANALYTICS
▪ Historical, current, and predictive views into the performance of your business.
▪ Robust graphical reporting and Dashboard Views.
▪ Powerful analytics – Daily briefs. Sales reports. Customer reports. Partner reports. Marketing Reports. Financial and transactional reports.
▪ Manage employee commissions and partner compensation via custom reports

Pricing

Starting from
US$55,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Latin America, United Kingdom, United States

Supported Languages

English

Logicbox Reviews

Overall rating
4.5/5
98% positive reviews
27
Excellent
21
Very good
1
Average
0
Poor
0
Terrible
Mark M.

Lives up to the name!

Used Daily for 2+ years
Reviewed on 2016/07/20
Review Source: Capterra

As CEO of Red Rhino Leak Detection I was dead set on finding a software solution that would streamline our company. Im proud to say that the team over at Logicbox has done that and more! Their process is simple they dive into your company with spock like precision to understand your needs (probably better than you know them :) then they build a custom solution to meet them! If your an up and coming company looking for something more than a standard white label product than you would be crazy not to call the guys over at Logicbox to find out what they can offer you.

Pros

Customization and simplicity of having software built for your needs versus white label products that have a lot of clutter that you will never use as well as doesn't hit the mark.

Cons

periodic slow loading times on big reports... not sure theres a way around that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David S.

D.Stuart/Kingsbridge

Used Daily for 2+ years
Reviewed on 2016/07/27
Review Source: Capterra

User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve.

Pros

Easy of access to each transaction and list of total transactions

Cons

Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cory W.

Organization At Its Best

Used Daily for 2+ years
Reviewed on 2016/07/19
Review Source: Capterra

I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly.

Pros

I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others.

Cons

Some times tracking down contact information can be a little convoluted.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Eric B.

Logicbox review

Used Daily for 2+ years
Reviewed on 2016/07/19
Review Source: Capterra

I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business.

Pros

Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work.

Cons

It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Nick F.

Makes my iPad a mobile office!

Used Daily for 1+ year
Reviewed on 2016/07/19
Review Source: Capterra

We use logicbox every day for work. It is customized for our job specifically. I appreciate the ability to complete my job while I am on site. I can charge the customer and send them an invoice with pictures of the job, while I am on site.

Pros

The vast amount of features is very impressive. It is a mobile data base/office. The program is reliable and relativley easy to use.

Cons

It is not aesthetically pleasing. We use it on our iPads and though it works well, the interface is very clunky. Most of all, I dislike the cumbersome task of loading pictures in. If I have to load ten pictures for a job, it only allows me to select one at a time, and only 3 per page, the. I have to open another finding and put in three more. It shouldn't be complicated to select all of them at once and hit upload.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Logicbox Pricing

Starting from
US$55,00/month
Pricing options
Free Trial
Subscription
Value for money

$55 / user / month

Setup fees may apply.

Logicbox Features

  • API
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting

  • Activity Dashboard
  • Activity Tracking
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Logicbox

Key features of Logicbox

  • Custom database that fits the breadth of your business.
  • Custom modules that automate key processes
  • Custom notifications, approvals, and verifications.
  • Powerful, custom analytics and reporting.
  • Single system that automates your cradle-to-grave workflows!

Benefits

AUTOMATE EVERYTHING

INCREASE SALES

MAXIMIZE YOUR LEAD AND REFERRAL SOURCES

MAKE YOUR CUSTOMERS HAPPIER

ONE CLOUD-BASED APP TO HOUSE ALL OF YOUR PROCESSES

Logicbox FAQs

Below are some frequently asked questions for Logicbox.

Q. What type of pricing plans does Logicbox offer?

Logicbox offers the following pricing plans:

Starting from: US$55,00/month

Pricing model: Subscription

Free Trial: Not Available

$55 / user / month

Setup fees may apply.

Q. What are the main features of Logicbox?

Logicbox offers the following features:

  • Custom database that fits the breadth of your business.
  • Custom modules that automate key processes
  • Custom notifications, approvals, and verifications.
  • Powerful, custom analytics and reporting.
  • Single system that automates your cradle-to-grave workflows!

Q. Who are the typical users of Logicbox?

Logicbox has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Logicbox support?

Logicbox supports the following languages:

English

Q. What type of pricing plans does Logicbox offer?

Logicbox has the following pricing plans:

Subscription

Q. Does Logicbox support mobile devices?

We do not have any information about what devices Logicbox supports

Q. What other apps does Logicbox integrate with?

Logicbox integrates with the following applications:

Act-On, Adobe Sign, Authorize.net, DocuSign, Dynamics 365, Five9, Freshdesk, LiveChat, Marketo, RingCentral

Q. What level of support does Logicbox offer?

Logicbox offers the following support options:

Phone Support, Video Tutorials