Khoros Marketing

Social marketing campaign and brand management

4,3 /5 (15 reviews) Write a Review!

Khoros Marketing Overview

What is Khoros Marketing?

Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more.

Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.

Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time and historical social listening data, new audiences can be discovered, enabling campaigns to be designed to reach wider market segments. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.

Khoros Marketing Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Please contact Khoros directly for pricing information.


Khoros Marketing Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Khoros Marketing Reviews

Khoros Marketing Reviews

Overall rating
4,3
/
5
Excellent
7

Very good
6

Average
1

Poor
1

Terrible
0

Value for Money
3,8
Features
3,9
Ease of Use
4
Customer Support
3,8
87% recommended this app
Catherine C.

one of the best tools for social media!

a tool that has helped me a lot in the programming of my social networks among others, excellent tool


Dana D.

Good social media tool

It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.


Abby Q.

Ugh!


Verified Reviewer

Khoros Is great for Social Media Communications

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.


Samantha S.

Great growing software

Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.


Catherine C.

one of the best tools for social media!

Used Weekly for 1+ year
Reviewed on 2018/03/14
Review Source: Capterra

a tool that has helped me a lot in the programming of my social networks among others, excellent tool

Pros

You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

Cons

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dana D.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Good social media tool

Used Daily for 1+ year
Reviewed on 2019/11/07
Review Source: Capterra

It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.

Pros

For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations.

Cons

The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Abby Q.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Ugh!

Used Daily for 6-12 months
Reviewed on 2018/10/15
Review Source: Capterra

Pros

Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.

Cons

Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Verified Reviewer
Industry: Computer Hardware
Company size: 10 000+ Employees

Khoros Is great for Social Media Communications

Used Daily for 2+ years
Reviewed on 2019/11/07
Review Source: Capterra

My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

Pros

Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.

Cons

I can't think of any downside to this software as my experience has been great and I am not aware of any competitors.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Samantha S.
Industry: Online Media
Company size: 201-500 Employees

Great growing software

Used Weekly for 1+ year
Reviewed on 2017/10/04
Review Source: Capterra

Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

Pros

I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

Cons

Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7,3/10
Based on 15 user ratings
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Khoros Marketing Pricing

Khoros Marketing Pricing

Starting from
N/A
Free Trial
Value for money

Please contact Khoros directly for pricing information.

Please contact Khoros directly for pricing information.

Value for Money
3,8/5
Based on 15 user ratings
Compare value for money rating with alternatives
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Khoros Marketing Features

Khoros Marketing Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
3,9/5
Based on 15 user ratings
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Categories

Additional information for Khoros Marketing

Additional information for Khoros Marketing

Key features of Khoros Marketing

  • Comparative performance analytics
  • Discover global trends
  • Full-featured mobile app
  • Goal-based account management
  • Internal collaboration tools and workflows
  • Manage real-time engagement
  • Multi-channel moderation
  • Organic and targeted publishing
  • Personalized design projects and strategic campaigns
  • Plan and implement social campaigns
  • Reward fans with incentives
  • Scalable to business needs
  • Shared publishing calendars
  • Social listening
  • Spredfast Conversations
  • Spredfast Customer Success
  • Spredfast Experiences
  • Spredfast Spark
  • Support team and Support Portal

Benefits

• Scale interactions: Bring teams, channels, and content into one platform to manage integrated social campaigns.

• Brand protection: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale.

• Measure what matters: Translate social performance to metrics that matter with configurable dashboards and data exports.

• Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications.

• Competitive intelligence: Develop competitive benchmarks and track competitors’ campaigns to ensure meaningful brand differentiation.

Khoros Marketing FAQs

Khoros Marketing FAQs

Below are some frequently asked questions for Khoros Marketing.

Q. What type of pricing plans does Khoros Marketing offer?

Khoros Marketing offers the following pricing plans:

Free Trial: Not Available

Please contact Khoros directly for pricing information.

Q. What are the main features of Khoros Marketing?

Khoros Marketing offers the following features:

  • Comparative performance analytics
  • Discover global trends
  • Full-featured mobile app
  • Goal-based account management
  • Internal collaboration tools and workflows
  • Manage real-time engagement
  • Multi-channel moderation
  • Organic and targeted publishing
  • Personalized design projects and strategic campaigns
  • Plan and implement social campaigns
  • Reward fans with incentives
  • Scalable to business needs
  • Shared publishing calendars
  • Social listening
  • Spredfast Conversations
  • Spredfast Customer Success
  • Spredfast Experiences
  • Spredfast Spark
  • Support team and Support Portal

Q. Who are the typical users of Khoros Marketing?

Khoros Marketing has the following typical customers:

Large Enterprises

Q. What languages does Khoros Marketing support?

Khoros Marketing supports the following languages:

English

Q. What type of pricing plans does Khoros Marketing offer?

We do not have any information about what Khoros Marketing pricing plans

Q. Does Khoros Marketing support mobile devices?

Khoros Marketing supports the following devices:

Android, iPhone, iPad

Q. What other apps does Khoros Marketing integrate with?

Khoros Marketing integrates with the following applications:

Beckon, Bitly, Brandwatch, Brandwatch, NetBase, NewsCred, Salesforce Sales Cloud, Tableau, Tableau, Widen Collective

Q. What level of support does Khoros Marketing offer?

Khoros Marketing offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials