DirectIQ

DirectIQ

Easy, Intelligent Email Marketing

4.9/5 (12 reviews)

DirectIQ Overview

DirectIQ is an email marketing firm with offices in the US and Europe. We service small to medium size businesses, delivering them an easy-to-use email marketing solution. Since our founding in 2008, we've greatly expanded our user base and now have clients all over the world.

Pricing

Starting from
US$12,00
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

DirectIQ Reviews

Overall rating
4.9/5
100% positive reviews
11
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Oguz A.

great tool

Reviewed on 2014/08/29
Review Source: Capterra

I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients...

The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have.

Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)

Rating breakdown

Ease of Use
Customer Support

Nazim K.

Cool service

Reviewed on 2014/08/09
Review Source: Capterra

I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you).

Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god!

Plus, they're cheaper than other email marketing firms which is great.

Rating breakdown

Ease of Use
Customer Support

Mujde O.

User friendly control panel & great customer support!

Used Weekly for 6-12 months
Reviewed on 2017/02/16
Review Source: GetApp

It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!

Pros

User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alexandru I.

Awesome Email Service Provider!

Reviewed on 2014/08/22
Review Source: GetApp

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.

I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.

I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.

Pros

Really intuitive and easy to use.
Good price comparing them to other Email Service Providers

Cons

Couldn't find any so far

Jr T.

Great email marketing software

Used Monthly for 2+ years
Reviewed on 2017/02/22
Review Source: Capterra

The Direct IQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. The compatibility with the G Suite platform is also a plus. I would recommend giving it a try!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

DirectIQ Pricing

Starting from
US$12,00
Pricing options
Free Trial
Free
Subscription
Value for money

Start with a free forever trial. Upgrade to Premium when your list grows. Plans start at $12/month. Contact List Based Plans or Send Based Plans available. As well as Pay-as-you-go.

DirectIQ Features

  • API

  • A/B Testing
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing Management
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for DirectIQ

Key features of DirectIQ

  • Dedicated Live Chat Support
  • Detailed Campaign Reports
  • DirectIQ Mobile App for access on the go
  • Easy Contact Import Options
  • Free Email Templates
  • Full Google Docs Integration
  • Mailbox Preview Option
  • Regional formatting for your time zone
  • Seamless contact list creation from your Google Apps / Gmail
  • Spam Doctor Feature
  • TLS Security (Transport Layer Security)
  • User friendly :)

Benefits

High delivery rates, detailed reports, easy to use web interface and many more powerful features that are updated monthly.

DirectIQ FAQs

Below are some frequently asked questions for DirectIQ.

Q. What type of pricing plans does DirectIQ offer?

DirectIQ offers the following pricing plans:

Starting from: US$12,00

Pricing model: Free, Subscription

Free Trial: Available

Start with a free forever trial. Upgrade to Premium when your list grows. Plans start at $12/month. Contact List Based Plans or Send Based Plans available. As well as Pay-as-you-go.

Q. What are the main features of DirectIQ?

DirectIQ offers the following features:

  • Dedicated Live Chat Support
  • Detailed Campaign Reports
  • DirectIQ Mobile App for access on the go
  • Easy Contact Import Options
  • Free Email Templates
  • Full Google Docs Integration
  • Mailbox Preview Option
  • Regional formatting for your time zone
  • Seamless contact list creation from your Google Apps / Gmail
  • Spam Doctor Feature
  • TLS Security (Transport Layer Security)
  • User friendly :)

Q. Who are the typical users of DirectIQ?

DirectIQ has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does DirectIQ support?

DirectIQ supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does DirectIQ offer?

DirectIQ has the following pricing plans:

Free, Subscription

Q. Does DirectIQ support mobile devices?

DirectIQ supports the following devices:

iPhone

Q. What other apps does DirectIQ integrate with?

DirectIQ integrates with the following applications:

Bitium, FreshBooks, G Suite, Highrise CRM, Insightly, Wordpress

Q. What level of support does DirectIQ offer?

We do not have any information about what support options DirectIQ has