DirectIQ

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.

I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.

I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need... Their description says that they cater to small to medium size businesses, and you can really tell how important it is to them to build and maintain relationships with their customers, just a really pleasant customer support experience overall. And, for someone like me that's just starting out, their 'Email Marketing News' blog is really helpful.

Looking forward to building my contact list and getting my newsletter/email marketing efforts rolling!

I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients...

The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have.

Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)

I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you).

Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god!

Plus, they're cheaper than other email marketing firms which is great.

It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.

I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.

I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.