SellerActive

Multichannel ecommerce management and repricing technology

4,4 /5 (30 reviews) Write a Review!

SellerActive Overview

What is SellerActive?

If you're looking for a multichannel management solution that can help your ecommerce business automate tasks, optimize your listings wherever you sell, and expand your reach, look no further than SellerActive.

SellerActive's innovative platform is a one-stop-shop for product management, offer building, listing creation, order management, and more. Start by building a centralized product catalog in SellerActive, and then use it to create listings for multiple platforms easily. Take out the tedious guesswork of creating offers for each unique marketplace, and let SellerActive do the work. We'll help you bulk upload new listings, and quickly resolve marketplace-specific issues.

Trying to stay ahead of your competition? Use SellerActive's automated repricing technology to set pricing rules that dynamically and continuously update, which capture the Buy Box an average of 72% of the time.

SellerActive Overview

Pricing

Starting from
US$79,00/month

Pricing options

Free Trial
Subscription
Value for money

SellerActive's flexible pricing tiers are based on monthly GMV and suit every business. We’ve also made our pricing more flexible, and some of our tools are now available à la carte rather than the all-in-one approach. Don’t use ‘em? Don’t pay for ‘em!


SellerActive Features

Devices
Business size
S M L
Markets
United States, Canada, Mexico
Supported Languages
English

Media

Integrations Page
SellerActive's Products Workspace, where you can build a centralized catalog of items, and prepare them for sale.
SellerActive's Listings Workspace, where you can create and publish listings for multiple ecommerce marketplaces and shopping carts.
SellerActive video SellerActive video SellerActive video SellerActive video SellerActive video SellerActive screenshot: Integrations Page SellerActive screenshot: SellerActive's Products Workspace, where you can build a centralized catalog of items, and prepare them for sale. SellerActive screenshot: SellerActive's Listings Workspace, where you can create and publish listings for multiple ecommerce marketplaces and shopping carts.

SellerActive Reviews

SellerActive Reviews

Overall rating
4,4
/
5
Excellent
16

Very good
11

Average
2

Poor
1

Terrible
0

Value for Money
4,5
Features
4,3
Ease of Use
4,4
Customer Support
4,6
90% recommended this app
Michael K.

Been using it for years, saves time. Highly Recommended for Multi Channel sellers!

Been using SellerActive for about 3 years now. Great for selling on multiple channels and would like to streamline inventory management in one place.


Deb B.

Support Staff and Pricing MAKES this Product

We have had a great first year experience with SA. We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
After doing a major search and speaking with many people, we found several things that allowed us to switch over to SellerActive.
First was pricing...extremely attractive and with their newest roll-out, even more so because they broke out the pricing so that you will only pay for the services that you need.
Second...their services met our needs. We have need to make a very large amount of API calls to this type of service. They, and ChannelAdvisor, were the only ones who did not have limits on the calls that could be made within certain time frames.
Third, when discussing the possibilities of working with them, their sales and onboarding personnel were extremely helpful. They are well educated about their product and how it interrelates with other products and marketplaces that you use. I NEVER felt sold on the product...I felt as if we were just in a conversation with people who wanted to understand our needs and see if they could help us.
Lastly, though their product has some limitations, their online support staff has been a tremendous help in coming up with viable work-arounds for us to use. They are quick to answer and help us through any questions we had about their product and other integrations.


Evan A.

Software is buggy and has caused multiple cancelations

In the past, we used Seller Active as a repricing tool. As we have decreased selling other companies goods, we have transitioned into using Seller Active as a inventory management tool. Seller Active is supposed to keep our inventory levels at Amazon and eBay the same.


Doug S.

Extremely impressed

This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers. There have been so many features that we request that have been implemented not only custom to our account, but also into the base program. It's very responsive and very easy to use.


Staci H.

User friendly at a great price

It has increased our ability to list more items and keep our margins where we need them to be. User friendly interface with few hiccups.


Michael K.
Industry: Electrical/Electronic Manufacturing
Company size: 2-10 Employees

Been using it for years, saves time. Highly Recommended for Multi Channel sellers!

Used Daily for 2+ years
Reviewed on 2020/06/13
Review Source: Capterra

Been using SellerActive for about 3 years now. Great for selling on multiple channels and would like to streamline inventory management in one place.

Pros

From trying out other similar services out there, by far SellerActive is most feature packed as with great pricing options! Support needed was answered promptly and resolved right away. Pricing adjustment through single website is very handy as well. The statistic page gives you detail information for important data that may help you further your sales.

Cons

Wish more popular integrations happen faster, but the support always happen.
You can message them future support for different market place, they can help you give you good idea of time line on integrating them.

Response from SellerActive

Michael,

Thank you so much for this review. We really appreciate you being a customer and helping share the word about us. We're here for you anytime!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Deb B.
Industry: Retail
Company size: 51-200 Employees

Support Staff and Pricing MAKES this Product

Used Daily for 1+ year
Reviewed on 2019/02/07
Review Source: Capterra

We have had a great first year experience with SA. We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
After doing a major search and speaking with many people, we found several things that allowed us to switch over to SellerActive.
First was pricing...extremely attractive and with their newest roll-out, even more so because they broke out the pricing so that you will only pay for the services that you need.
Second...their services met our needs. We have need to make a very large amount of API calls to this type of service. They, and ChannelAdvisor, were the only ones who did not have limits on the calls that could be made within certain time frames.
Third, when discussing the possibilities of working with them, their sales and onboarding personnel were extremely helpful. They are well educated about their product and how it interrelates with other products and marketplaces that you use. I NEVER felt sold on the product...I felt as if we were just in a conversation with people who wanted to understand our needs and see if they could help us.
Lastly, though their product has some limitations, their online support staff has been a tremendous help in coming up with viable work-arounds for us to use. They are quick to answer and help us through any questions we had about their product and other integrations.

Pros

The product support staff is incredible. The chat works most of the time which is very unusual for this type of company.
Their pricing was SO reasonable that pretty much anyone can afford it

Cons

Product listing efforts must be duplicated on between SA and most Marketplaces
Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.

Response from SellerActive

Hi Deb, thanks so much for the glowing review! You've made our day with this. It's great to hear that our sales, support and implementation staff have been so helpful to you, and that our API model works for your business. Personally I'm glad you like our new pricing model ¿ that's a new rollout for us and we've been eager to get feedback on it.

Thanks again for taking the time to review us on here. Your business and this review mean a lot to us.

¿ Hannah JV (on behalf of all of us here at SellerActive)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Evan A.
Industry: Retail
Company size: 11-50 Employees

Software is buggy and has caused multiple cancelations

Used Daily for 2+ years
Reviewed on 2017/08/31
Review Source: Capterra

In the past, we used Seller Active as a repricing tool. As we have decreased selling other companies goods, we have transitioned into using Seller Active as a inventory management tool. Seller Active is supposed to keep our inventory levels at Amazon and eBay the same.

Pros

Overall the application is easy to use and straightforward. The repricing tool did allow us to hold the buy box for longer and did increase sales.

Cons

This application is very buggy. The inventory management is sub-par at best. Skus will be relisted when you have zero quantity on hand. Still working with the customer service department on this one. Overall our cancellations have increased as a direct result of using Seller Active.

Response from SellerActive

Hi Evan, we just noticed that we never responded to this review. Please be assured that your feedback was noted at the time, and much of what you said has been added to our plan for SellerActive's app relaunch, coming in early 2019. Stay tuned, and thanks for your honest feedback.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Doug S.
Industry: Automotive
Company size: 51-200 Employees

Extremely impressed

Used Daily for 1+ year
Reviewed on 2017/11/07
Review Source: Capterra

This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers. There have been so many features that we request that have been implemented not only custom to our account, but also into the base program. It's very responsive and very easy to use.

Pros

The overall ease of use. The responsiveness of SellerActive to not just take suggestions, but to actually implement desired features. Very useful features

Cons

At times the customer service isn't as responsive. When a feature is requested we never receive notice of it's implementation and end up contacting them again only to find our feature request had been fulfilled. Every so often, maybe for a week every 3-4 months, the upload process speed can be very slow...4+hrs to process 20 lines when normally it would take under 1min.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Staci H.

User friendly at a great price

Used Daily for 1+ year
Reviewed on 2017/08/31
Review Source: Capterra

It has increased our ability to list more items and keep our margins where we need them to be. User friendly interface with few hiccups.

Pros

I love that SellerActive brings in all of the listings from each marketplace and doesn't require me to manually put each listing into their platform (which is how ChannelAdvisor worked). It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.

Cons

A few of the features, like deleting a listing from a particular marketplace for example, don't seem to work correctly and the listings have to be deleted within the SellerActive platform as well as the marketplace platform (doubling the work).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 30 user ratings
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SellerActive Pricing

SellerActive Pricing

Starting from
US$79,00/month
Free Trial
Subscription
Value for money

SellerActive's flexible pricing tiers are based on monthly GMV and suit every business. We’ve also made our pricing more flexible, and some of our tools are now available à la carte rather than the all-in-one approach. Don’t use ‘em? Don’t pay for ‘em!

SellerActive's flexible pricing tiers are based on monthly GMV and suit every business. We’ve also made our pricing more flexible, and some of our tools are now available à la carte rather than the all-in-one approach. Don’t use ‘em? Don’t pay for ‘em!

Value for Money
4,5/5
Based on 30 user ratings
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SellerActive Features

SellerActive Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,3/5
Based on 30 user ratings
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Categories

Additional information for SellerActive

Additional information for SellerActive

Key features of SellerActive

  • Alerts
  • Amazon, eBay integration
  • Automatic repricing
  • Bulk product uploads
  • Competitor product insights
  • Complete reports available
  • Create custom reports
  • Distribution management
  • Easy-to-add products
  • No transaction fees
  • Ongoing interface upgrades
  • Smart Shipping Application
  • Straight forward shipping
  • Synchronize all eCommerce platforms
  • Target competitors
  • Technical support available
  • User-friendly dashboard
  • eCommerce integrations

Benefits

- User-friendly dashboard and user experience: Online inventory control is now simple for internet sellers of all levels. Whether you are an experienced eCommerce manager or an early stage start-up, SellerActive is a complete sales management platform.

- Smart shipping and distribution management: SellerActive's all-in-one dashboard allows you to automatically ship sales from all the listed eCommerce platforms and will find you the best distribution rates with a list of price comparisons.

- Competitor targeting and product insights: The PriceIntelligence™ integration allows you complete visibility of your competitor pricing strategies and will notify you of alterations in competitor product listings.

- Mutliple eCommerce platform integration: Manage all your product sales from Amazon, eBay, Rakuten, Newegg, Sears and more from the one application.

- Ongoing user updates: SellerActive is committed to making your user experience seamless and more efficient every day. Your feedback and evaluations are carefully reviewed and any system updates you suggest will be taken into deep consideration.

- Technical support: To ensure you are comfortable with all the SellerActive online tools and resources, there is free application support available.

SellerActive FAQs

SellerActive FAQs

Below are some frequently asked questions for SellerActive.

Q. What type of pricing plans does SellerActive offer?

SellerActive offers the following pricing plans:

Starting from: US$79,00/month

Pricing model: Subscription

Free Trial: Not Available

SellerActive's flexible pricing tiers are based on monthly GMV and suit every business. We’ve also made our pricing more flexible, and some of our tools are now available à la carte rather than the all-in-one approach. Don’t use ‘em? Don’t pay for ‘em!

Q. What are the main features of SellerActive?

SellerActive offers the following features:

  • Alerts
  • Amazon, eBay integration
  • Automatic repricing
  • Bulk product uploads
  • Competitor product insights
  • Complete reports available
  • Create custom reports
  • Distribution management
  • Easy-to-add products
  • No transaction fees
  • Ongoing interface upgrades
  • Smart Shipping Application
  • Straight forward shipping
  • Synchronize all eCommerce platforms
  • Target competitors
  • Technical support available
  • User-friendly dashboard
  • eCommerce integrations

Q. Who are the typical users of SellerActive?

SellerActive has the following typical customers:

Small Business, Mid Size Business

Q. What languages does SellerActive support?

SellerActive supports the following languages:

English

Q. What type of pricing plans does SellerActive offer?

SellerActive has the following pricing plans:

Subscription

Q. Does SellerActive support mobile devices?

We do not have any information about what devices SellerActive supports

Q. What other apps does SellerActive integrate with?

SellerActive integrates with the following applications:

3dcart, BigCommerce, DesktopShipper, Inventory Source, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, ShipStation, Shopify, Volusion

Q. What level of support does SellerActive offer?

SellerActive offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base