About Rithum

3P commerce is when the inventory owner and the channel owner are different, it’s that simple. It is also referred to as “unowned inventory” and includes business models like dropshipping, private marketplace vendor self-service, e-commission and public marketplaces. Rithum enables all these business models for some of the world’s leading brands and retailers. The company uniquely connects an extensive ecommerce network, processing $50bn+ GMV annually. Rithum’s 3P commerce solutions including AI-driven-features, help customers to diversify into new, profitable channels, expand assortment, reduce time to online and increase efficiency across the business.


Key benefits of Rithum

• With Product Feed Management, ChannelAdvisor renews its commitment to helping brands and retailers save time and resources while making their products more visible on the increasing list of online social, shopping, ad networks, and other online destinations where consumers are discovering products. Through a centralized interface for data feed management and destination-specific optimization, brands and retailers can significantly improve product content and reduce destination site data errors without the internal lift required for manual feed management.

• Specifically designed for first-party and third-party sellers, ChannelAdvisor can seamlessly transition sellers and vendors from time-consuming, manual processes to automated keyword optimization across Amazon Sponsored Products campaigns. Sellers can achieve greater flexibility and control through highly-targeted keywords and customized rules based on their unique performance criteria, to get ahead of wasted spend.

• Through ChannelAdvisor’s support of Amazon’s new self-service display advertising solution, sellers can use reporting to quickly compare campaign performance across all Amazon advertising types.

• ChannelAdvisor offers brands a more comprehensive view of performance data for the ‘Where to Buy’ solution from a streamlined interface. The new reporting dashboard provides brands with immediate access to data on how consumers on the brand sites are interacting with their retail partners, enabling productive brand-retailer relationships.

• ChannelAdvisor’s Where to Buy (WTB) solution offers brands a means of easing the path to purchase for consumers from their websites or digital media campaigns. With the release of Multi-Brand WTB, manufacturers that have multiple consumer brands can present potential buyers with a complete portfolio of product information or a subset consisting of multiple related brands, improving the consumer experience and strengthening brand loyalty. Additionally, as a member of Nielsen’s Connect Partner Network, ChannelAdvisor is able to provide brands with access to local product availability data at a granular level, ensuring local store availability information is communicated to consumers as part of ChannelAdvisor’s WTB Buy Local solution.

• With more than half of online shoppers regularly comparing product prices across sellers, having a dynamic pricing strategy in place is essential to e-commerce success. With the new Velocity Repricer, which is available across nearly 140 marketplaces and webstores, ChannelAdvisor customers can create automated rules that adapt to fluctuations in market demand. With the new Pricing Console, exclusively for Amazon sellers, ChannelAdvisor allows sellers to more quickly utilize in-depth analytics to assess whether products are winning the Buy Box, identify opportunities for improvement, and apply automated pricing strategies to increase the odds of winning the Buy Box.

• Inventory planning is essential as under-forecasting inventory may result in lost revenue and over-forecasting inventory can result in excess storage costs and reduced profitability. ChannelAdvisor’s new Demand Forecaster Premium solution leverages machine learning and sales data to offer next-level product demand forecasting for top-selling products over the next 30, 60, and 90 days. These sophisticated prediction algorithms, along with new visualizations that allow easy analysis of demand by product, category, channel, distribution center, and fulfillment type, allow brands and retailers to make profitable, data-driven inventory decisions.

• Today’s empowered consumers demand fast and low-cost or free shipping. For many brands and retailers, it can be a challenge to profitably meet these requirements while managing orders from multiple channels and maintaining good standing on those channels. ChannelAdvisor’s Shipping Management Suite provides a comprehensive set of tools that allows sellers in the United States to meet those challenges by managing various aspects of the shipping management process, including integration with leading carriers, dynamic multi-carrier rate shopping, seamless hardware integration, API support for warehouse management integration, returns support, and more.

• ChannelAdvisor has continued to add new integrations to the ChannelAdvisor Fulfillment Services solution, which is designed to maintain all technical aspects of the fulfillment connections between suppliers and retailers. The solution provides the ability to quickly add new product sourcing capabilities, intelligent and cost-based order routing, automated inventory management, and product discrepancy resolution.


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Rithum Software - A portfolio of 3P commerce solutions to hep brands and retailers to deliver growth and profitability
Rithum Software - Rithum's scale gives unique insights into what makes a successful ecommerce business and how to overcome common challenges to stay ahead of the pack
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Rithum Software - A portfolio of 3P commerce solutions to hep brands and retailers to deliver growth and profitability
Rithum Software - Rithum's scale gives unique insights into what makes a successful ecommerce business and how to overcome common challenges to stay ahead of the pack

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Value for Money

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Reviews

Overall rating

3.7 /5
(59)
Value for Money
3.1/5
Features
4.1/5
Ease of Use
3.6/5
Customer Support
3.2/5

Already have Rithum?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 59
Kristyn
Kristyn
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BlueBoard = Love

Reviewed on 2018/08/23

Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier...

Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!

Pros

BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!

Cons

There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.

Response from Rithum

Hello Kristyn, thank you for your super nice comment!
We're glad we could steer your workflow towards more productivity.
We'll strive to better communicate about our frequent updates to make sure no one gets lost!

Moshe
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful software but Expensive and hard to learn

Reviewed on 2019/09/20

The software is built with a long term vision but they should make it more affordable by offering...

The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software

Pros

Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

Cons

TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Alternatives Considered

Sellercloud, Web.com, Extensiv Order Management and Sellbrite

Reasons for Switching to Rithum

They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages)

Response from Rithum

Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Toby
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Nice software for managing all platforms at once

Reviewed on 2024/12/04

We used it for a good few years and were very happy

We used it for a good few years and were very happy

Pros

It's a nice and clear software to manage all platforms at once

Cons

was not as user-friendly, but it was not bad at all.

Christine
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

STEER CLEAR - HORRIBLE

Reviewed on 2024/07/05

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it...

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system

Pros

Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!

Cons

Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it

Alternatives Considered

SellerChamp

Reasons for Choosing Rithum

More customization and promised lots of new channels

Switched From

Sellbrite

Reasons for Switching to Rithum

sales said it would do SOOOOO much that in the end it didnt
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ChannelAdvisor is a wonderful choice for multi channel sales

Reviewed on 2022/09/21

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable,...

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems.

Pros

We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.

Cons

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.

Showing 5 reviews of 59 Read all reviews

Rithum FAQs

Below are some frequently asked questions for Rithum.

Rithum offers the following pricing plans:

  • Free Trial: Not Available

ChannelAdvisor allows users to design their own solution based on multiple factors such as business size, number of users, target industry, and specialized features to determine a custom price. Please contact ChannelAdvisor directly for complete pricing details.

Rithum has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Rithum supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Rithum supports the following devices:

Rithum integrates with the following applications:

71lbs, BigCommerce, Lionbridge Language Cloud, NetSuite, Payoneer, Scout APM, ShipRush, ShipStation, ShippingEasy, Shipwire, Shopify, SkuVault Core, Terapeak Research, eDesk

Rithum offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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