Zapier

Integration platform to connect web apps

4,7 /5 (1568 reviews) Write a Review!

Zapier Overview

What is Zapier?

Zapier provides an integration platform that allows you to automate daily tasks that involve using two or more applications. By creating a "Zap", you can define an action and set it up to be repeated when certain triggers happen. An example of a "trigger" that you could set up in Zapier might be receiving an email in Gmail from a certain address, an "action" might include receiving an SMS notification. The Zap is therefore to receive an SMS notification every time you receive an email from a certain client in your Gmail account.

You can use Zapier to create connections, or zaps, between over 300 applications. Once you have created a zap, Zapier will continue to run it automatically. Through the control dashboard you can turn zaps on and off as you wish. You can also manage multiple accounts from one dashboard. Along with creating your own zaps, you can choose among a range of zaps created by the community of Zapier users.

Zapier Overview

Pricing

Starting from
US$25,00

Pricing options

Free Trial
Free
Subscription
Value for money

Free: $0 for 5 zaps
Starter: $20/month paid annually or $25/month paid monthly for 20 zaps
Professional: $50/month paid annually or $62.50/month paid monthly for 50 zaps
Professional Plus: $125/month paid annually or $156.25/month paid monthly for 125 zaps
Teams: $250/month paid annually or $312.50/month paid monthly for unlimited zaps


Zapier Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

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Zapier Reviews

Zapier Reviews

Overall rating
4,7
/
5
Excellent
1138

Very good
370

Average
44

Poor
9

Terrible
7

Value for Money
4,5
Features
4,6
Ease of Use
4,3
Customer Support
4,4
96% recommended this app
Fillipe neyl W.

Zapier makes creating integrations fast and easy

There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.


Verified Reviewer

Automates Every Day Tasks

Like I said before, we use Zapier to automate tasks that we would normally have to do manually. Things that used to require extra man power and time are done automatically by integrating your every day apps in Zapier.


Karambir K.

Easy-to-Use Automation and Integration

Two things stand out for me:
1) Most support requests were met with what appeared to be an automated apology that they couldn't resolve my issue.
2) Zapier makes money based on the purchases of an allotment of monthly tasks. Some tasks lack flexibility requiring the use of more tasks than one might imagine. They are always happy to sell you more tasks, but requests for more robust functionality always seemed to be met with a shoulder shrug.


Devlyn M.

A little complicated, but so helpful when it works!

It's overall been really positive!


Alexandra G.

Switching to Zapier has saved us many headaches!

We've had an amazing experience switching to Zapier. Our previous vendor disconnected all the time and wasn't great about notifying us, and was considerably more expensive. Zapier is responsive, intuitive and exceeded our expectations. It's really helped us create value for our clients.


Fillipe neyl W.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Zapier makes creating integrations fast and easy

Used Weekly for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.

Pros

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Cons

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Online Media
Company size: 201-500 Employees

Automates Every Day Tasks

Used Daily for 2+ years
Reviewed on 2019/12/13
Review Source: Capterra

Like I said before, we use Zapier to automate tasks that we would normally have to do manually. Things that used to require extra man power and time are done automatically by integrating your every day apps in Zapier.

Pros

Zapier is great at taking the monotony out of your every day tasks and automates them, saving you both time and money. Zapier does this by connecting to your most used apps and triggering actions depending on conditions that you set up yourself.

A few examples of tasks that I personally use Zapier for include:
- If our organization posts a new Instagram story, Zapier automatically takes that data and posts it on on our WordPress website to the social media section of the website.
- We have a project request form where with any submission, projects are automatically created in Asana. - If I tag a project in Asana, Zapier automatically sends an email to the client that the project is complete.

Cons

Sometimes it can be somewhat of a hurdle to set up certain integrations. Also, the integrations will at times stop working and it can be a challenge to nail down the exact cause. Usually the integrations stops working because of api changes with the individual apps, or if there was a password change with a user in the account.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Karambir K.
Industry: Nonprofit Organization Management
Company size: Self Employed

Easy-to-Use Automation and Integration

Used Daily for 1-5 months
Reviewed on 2020/09/20
Review Source: Capterra

Two things stand out for me:
1) Most support requests were met with what appeared to be an automated apology that they couldn't resolve my issue.
2) Zapier makes money based on the purchases of an allotment of monthly tasks. Some tasks lack flexibility requiring the use of more tasks than one might imagine. They are always happy to sell you more tasks, but requests for more robust functionality always seemed to be met with a shoulder shrug.

Pros

The feature that met our needs was the ability to respond to an http request in a variety of ways (email, save to spreadsheet being the most common). I am an experienced programmer with over 15 years experience and was happy to have a solution that did not require writing a lot of code. In general the ability to rapidly design and implement a solution for a specific requirement was a big time-saver.

Cons

Unfortunately, some common programming tasks such as creating and writing to a spreadsheet seemed in surmountable. In the end, I chose to manually create the worksheets I projected would be used to eliminate potentially complicated workarounds. Also, there is a limit on the number of levels of logical branching which caused some headaches such that I eventually migrated the functionality to Google Scripts which offers a richer feature-set despite the increase in coding.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Devlyn M.
Industry: Arts & Crafts
Company size: Self Employed

A little complicated, but so helpful when it works!

Used Daily for 6-12 months
Reviewed on 2020/10/13
Review Source: Capterra

It's overall been really positive!

Pros

Being able to integrate different software together, especially when I was managing hundreds of events a month. It was able to input new entries in a specific google calendar with my airtable bases. I've also used it with shipping software, and to automate other tasks. Most of the tasks I've set up, have gotten obsolete with new updates from software, but there's always something new to make more efficient.

Cons

It's a bit complicated to understand and then set up. Once you find the right combo, it's like magic. I do wish there was a way to trigger some of the integrations for past instances, but that would probably have its own issues.

If you've done csv imports into a spreadsheet, you can probably figure this out.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Alexandra G.
Industry: Marketing & Advertising
Company size: 501-1 000 Employees

Switching to Zapier has saved us many headaches!

Used Weekly for 1+ year
Reviewed on 2020/01/03
Review Source: Capterra

We've had an amazing experience switching to Zapier. Our previous vendor disconnected all the time and wasn't great about notifying us, and was considerably more expensive. Zapier is responsive, intuitive and exceeded our expectations. It's really helped us create value for our clients.

Pros

I love that Zapier is intuitive to setup and warns us of any disconnections, and has an amazing support staff, all features our previous vendor was seriously lacking. We initially made the switch to Zapier simply to link Facebook Lead Ads to email, but since have utilized many other "zaps" to create workflows for clients that our clients are thrilled about. We've linked Facebook Ads to CRMs and email marketing platforms, text messages, Google Sheets and auto-emails, and we've turned our internal marketing team and SEO and PPC teams onto the service. In my opinion, the best feature of Zapier is the ability to build out entire flows (e.g. Facebook Lead Ads submitted triggers adding it to an email list, updating a CRM and sending a text - you don't just have to choose one feature).

Cons

Facebook's API causes Zapier to disconnect frequently, but Zapier is quick to send an email letting us know our Zap isn't functioning correctly, I just wish they would tell us WHY it isn't functioning correctly. The emails should include more details so that we can isolate the particular part of the service that isn't functioning.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 1 568 user ratings
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Zapier Pricing

Zapier Pricing

Starting from
US$25,00
Free Trial
Free
Subscription
Value for money

Free: $0 for 5 zaps
Starter: $20/month paid annually or $25/month paid monthly for 20 zaps
Professional: $50/month paid annually or $62.50/month paid monthly for 50 zaps
Professional Plus: $125/month paid annually or $156.25/month paid monthly for 125 zaps
Teams: $250/month paid annually or $312.50/month paid monthly for unlimited zaps

Free: $0 for 5 zaps
Starter: $20/month paid annually or $25/month paid monthly for 20 zaps
Professional: $50/month paid annually or $62.50/month paid monthly for 50 zaps
Professional Plus: $125/month paid annually or $156.25/month paid monthly for 125 zaps
Teams: $250/month paid annually or $312.50/month paid monthly for unlimited zaps

Value for Money
4,5/5
Based on 1 568 user ratings
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Zapier Features

Zapier Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,6/5
Based on 1 568 user ratings
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Categories

Additional information for Zapier

Additional information for Zapier

Key features of Zapier

  • Activity Dashboard
  • Add 250+ integrations to apps
  • Add an app to Zapier
  • Automate repetitive tasks
  • Automatic "Zap" running
  • Connect over 300 applications
  • Connected accounts management
  • No coding required
  • On/Off "Zap" control
  • Ongoing maintenance of all APIs
  • Ongoing sync among apps
  • Online Zap templates
  • Online developer portal
  • Online user community
  • Publically share apps
  • Request apps to be added
  • Set up triggers and actions
  • Sync with Google Calendar
  • Try for free
  • Updates on new apps

Benefits

- Connect over 300 web apps without the use of any code

- Zapier allows you to connect Gmail, Google Docs, Evernote, Google Calendar, Dropbox, Asana, Google Drive, Basecamp, Facebook Pages, MailChimp, Trello, Twitter, HipChat, GitHub, SalesForce, Podio, InfusionSoft, Wufoo, Box, LinkedIn, WordPress, Xer, Quickbooks, Zoho CRM and many more.

- Automate repetitive tasks, such as SMS notifications triggered by incoming emails, RSS feed posting to Facebook, Google Calendar event creation from Google Docs, Create Trello cards from Evernote cards, Save Wufoo entries to Google Docs.

- Choose among thousands of online templates that have been created and shared by other Zapier users

- Manage all your "Zaps" from one dashboard, connect all your accounts and switch Zaps on and off as you please.

- You can upload your own app to Zapier so users can integrate your app with others.

Zapier FAQs

Zapier FAQs

Below are some frequently asked questions for Zapier.

Q. What type of pricing plans does Zapier offer?

Zapier offers the following pricing plans:

Starting from: US$25,00

Pricing model: Free, Subscription

Free Trial: Available

Free: $0 for 5 zaps Starter: $20/month paid annually or $25/month paid monthly for 20 zaps Professional: $50/month paid annually or $62.50/month paid monthly for 50 zaps Professional Plus: $125/month paid annually or $156.25/month paid monthly for 125 zaps Teams: $250/month paid annually or $312.50/month paid monthly for unlimited zaps

Q. What are the main features of Zapier?

Zapier offers the following features:

  • Activity Dashboard
  • Add 250+ integrations to apps
  • Add an app to Zapier
  • Automate repetitive tasks
  • Automatic "Zap" running
  • Connect over 300 applications
  • Connected accounts management
  • No coding required
  • On/Off "Zap" control
  • Ongoing maintenance of all APIs
  • Ongoing sync among apps
  • Online Zap templates
  • Online developer portal
  • Online user community
  • Publically share apps
  • Request apps to be added
  • Set up triggers and actions
  • Sync with Google Calendar
  • Try for free
  • Updates on new apps

Q. Who are the typical users of Zapier?

Zapier has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Zapier support?

Zapier supports the following languages:

English

Q. What type of pricing plans does Zapier offer?

Zapier has the following pricing plans:

Free, Subscription

Q. Does Zapier support mobile devices?

We do not have any information about what devices Zapier supports

Q. What other apps does Zapier integrate with?

Zapier integrates with the following applications:

Contactually, Deputy, Findmyshift, HappyFox, LeanKit, Megaventory, Recurly, SalesforceIQ, TeamSupport, Wrike

Q. What level of support does Zapier offer?

Zapier offers the following support options:

Knowledge Base, Online Support