ecomdash

Multichannel inventory & sales order management web software

About ecomdash

Ecomdash is an ecommerce management platform helps merchants their online business channels from one dashboard. Coordinate fulfillment and stock levels on platforms such as eBay, Amazon, Walmart, and more.

The software is ideal for small to medium-sized companies. Try it for free for 15 days. After your 15 day free trial, you'll have the option to continue with the freemium or pro plan package.

Ecomdash provides training and support both over the phone, via email, live chat, and a dedicated support site, along with video tutorials and regular blog updates. Ecomdash also offers a free onboarding session for new, active users.

Key benefits of ecomdash

  • Inventory and sales management: Ecomdash gives users complete control and transparency of their stock, inventory, sales and distribution with auto-synchronizing thus giving users more time to focus on other aspects of their business.

  • Dropshipping and distribution management: By applying dropshipping techniques, ecomdash enables users to keep minimum levels of inventory/stock as it links distribution directly to the user's suppliers.

  • Backend users and restrictions: Ecomdash grants users the ability to create unlimited end users and in turn unlimits the amount of staff they can have on the system, it also creates permissions and staff limitations when viewing reports and task creation.

  • Trial, demo, freemium, and resources: Regular tutorial updates on the dashboard and YouTube channel will give users a better insight into the service and how to update and improve their platform. The trial and demo are also free to use should users wish to get a greater insight into the service prior to purchase. Retailers who process less than 30 orders/month can continue with their freemium package.

  • Email marketing: The inventory control dashboard empowers users to create email campaigns, store templates, measure success rates and send out regular sales campaigns.

  • Sales and support: Ecomdash provides support via Live Chat, email, phone, support site, and community boards.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia

    Supported Languages

    English

    Images

    Automate dropship communication between sales channels and dropship suppliers.
    Sync inventory levels across all your online and offline platforms.
    See all your sales orders from one platform.
    Print shipping labels from top carriers.
    Make data-driven decisions with access to over 40+ reports.
    View 6 more
    ecomdash video
    ecomdash screenshot: Automate dropship communication between sales channels and dropship suppliers. ecomdash screenshot: Sync inventory levels across all your online and offline platforms. ecomdash screenshot: See all your sales orders from one platform. ecomdash screenshot: Print shipping labels from top carriers. ecomdash screenshot: Make data-driven decisions with access to over 40+ reports.

    Features

    Total features of ecomdash: 79

    • API
    • Accounting Integration
    • Accounting Management
    • Activity Dashboard
    • Activity Tracking
    • Application Integration
    • Assignment Management
    • Auditing
    • Automatic Notifications
    • Bills of Material
    • Campaign Management
    • Campaign Scheduling
    • Channel Management
    • Chat
    • Communication Management
    • Cost Analysis
    • Cost Tracking
    • Custom Development
    • Custom Fields
    • Customizable Reporting
    • Customizable Templates
    • Data Import
    • Data Import/Export
    • Data Synchronization
    • Delivery Tracking
    • Demand Forecasting
    • Demand Planning
    • Discount Management
    • Distribution Management
    • Email Alerts
    • Email Marketing Management
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Label Printing
    • Multi-Channel Management
    • Multi-Location
    • Multiple User Accounts
    • Order Entry
    • Order Management
    • Order Processing
    • Order Tracking
    • POS Integration
    • Partial Payments
    • Prioritizing
    • Promotions Management
    • Purchase Order Management
    • Purchasing Management
    • QuickBooks Integration
    • Quote Management
    • Real Time Data
    • Real Time Monitoring
    • Real Time Reporting
    • Real Time Updates
    • Receipt Management
    • Reporting & Statistics
    • Retail Inventory Management
    • Returns Management
    • Sales Analytics
    • Sales Forecasting
    • Sales Orders
    • Sales Reporting
    • Search Functionality
    • Serial Number Tracking
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Status Tracking
    • Stock Management
    • Supplier Management
    • Supply Chain Planning
    • Template Management
    • Third Party Integration
    • User Management
    • Warehouse Management
    • Work Order Management
    • eCommerce Integration
    • eCommerce Management

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    Reviews

    Overall rating

    3,8 /5
    (99)
    Value for Money
    4/5
    Features
    3,9/5
    Ease of Use
    3,6/5
    Customer Support
    4/5

    Already have ecomdash?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 99
    Sander K.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Highly capable with a learning curve

    Reviewed on 2019/01/14

    Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at...

    Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

    Pros

    Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

    Cons

    The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

    Kyle P.
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best inventory software

    Reviewed on 2020/09/23

    Great experience

    Great experience

    Pros

    Syncs all our websites super easily.
    Great customer support.

    Cons

    They don’t always implement the things that people request.

    Response from ecomdash

    Hi Kyle,

    Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience.

    Thanks again and we look forward to helping you grow your ecommerce business.

    David S.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Cheap But Limited

    Reviewed on 2020/11/30

    Unfortunately, Ecomdash ripped me off with some custom development:

    One limitation with Ecomdash...

    Unfortunately, Ecomdash ripped me off with some custom development:

    One limitation with Ecomdash is that they don't have a print driver, and cannot print directly to a printer. Instead, you can download .pdf files, and then print them. Unfortunately, Ecomdash generates an 8.5" x 11" .pdf page size for everything, even product barcodes. This means that we can't print barcodes on our 3" x 1" barcode printers without cropping them first. Evidently, some of the newer Brother printers support automatic barcode cropping, but not so for our Zebra printers.

    We paid Ecomdash $1,000 to develop a 3" x 1" file size so that we can print barcode labels on our Zebra label printers, without any additional cropping. After nearly a year, Ecomdash still hasn't developed the 3" x 1" file size, and they won't refund our money either. All they've done is provide automatic barcode cropping instructions for Brother printers, but of course we don't have Brother printers, and barcode cropping is not supported on our Zebra printers; that's why we paid for a custom file size!!!

    After being ripped off for $1,000, I honestly can't recommend doing business with Ecomdash. I'll update this review if anything changes, but I'd look for a more honest company to work with.

    Pros

    Easy to use and implement. We use it primarily to sync inventory with our online sales channels. We operate many sales channels, and most other companies charge by the number of sales channels. Ecomdash has a flat fee which was more cost competitive for our needs.

    Cons

    It's slow and the features are limited; but you get what you pay for. We still have to use other systems, such as Shipstation, because we don't like the listing or shipping functions.

    Response from ecomdash

    Hi David,

    Thank you for providing your feedback. We're glad to hear that our app was suitable for your business, however we're very sorry that you've had a frustrating experience regarding your custom development request. We appreciate you bringing this issue to our attention.

    Someone from our team will be contacting you soon to learn more about the issue and we'd love the opportunity to make things right if you give us another chance.

    Thanks,
    Ecomdash

    Peter C.
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love it!

    Reviewed on 2020/12/17

    Wonderful

    Wonderful

    Pros

    Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!

    Cons

    Nothing really, im not computer savvy and I been able to get it all going with some halp from support!

    Response from ecomdash

    Hi Peter,

    Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience.

    We look forward to helping you continue to grow your ecommerce business.

    Thanks again,
    Ecomdash

    Stephen C.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Ecomdash for Inventory Managment

    Reviewed on 2020/08/05

    We used to spend hours looking for things because we just had too many items to try to keep track...

    We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.

    Pros

    I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.

    Cons

    The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.

    Response from ecomdash

    Hi Stephen,

    Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words.

    Thanks again and we look forward to helping you continue to grow your online business.

    Showing 5 reviews of 99 Read all reviews

    ecomdash FAQs

    Below are some frequently asked questions for ecomdash.

    ecomdash offers the following pricing plans:

    • Starting from: US$25,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    - $0/mo. for up to 30 Sales Orders/mo. - $25/mo. for up to 100 Sales Orders/mo. - $75/mo. for up to 500 Sales Orders/mo. - $175/mo. for up to 2000 Sales Orders/mo. - $350/mo. for up to 10000 Sales Orders/mo. - Enterprise Options Available Upon Request

    ecomdash offers the following features:

    • Accounting management
    • Activity dashboard
    • Activity tracking
    • Assignment management
    • Automatic notifications
    • Batch printing
    • Bulk updates
    • Campaign management
    • Communication management
    • Complex inventory - kit, bundle & build
    • Create user restrictions
    • Custom development
    • Data synchronization
    • Demand forecasting
    • Distribution & supplier management
    • Distribution management
    • Dropshipping & FBA order routing
    • Email alerts
    • Email marketing
    • Email sales templates
    • FBA fulfillment
    • Full cycle visibility
    • HTML templates
    • Integrate eBay, Amazon, Rakuten, Sears, Etsy, Shopify & more
    • Inventory forecasting
    • Inventory management
    • Inventory optimization
    • Inventory tracking
    • Multi-carrier solution
    • Multi-channel management
    • Multi-location
    • Multi-warehouse management
    • Multichannel integration
    • Multichannel listing tool
    • Near real time updates
    • Notes
    • Order management
    • Order processing
    • Print pick lists
    • Prioritizing
    • Product & SKU mapping
    • Promotions management
    • Purchase order management
    • Purchasing management
    • QuickBooks Online integration
    • Receipt management
    • Reporting & analytics
    • Route multichannel orders
    • Sales channel reporting
    • Sales orders
    • Sales reporting
    • Sales trend monitoring
    • Schedule email campaigns
    • Search functionality
    • Shipment tracking
    • Shipping discounts
    • Shipping label
    • Shipping management
    • Shopping cart
    • Stock management
    • Supply chain planning
    • Tax management
    • Template management
    • Third party integration
    • Tracking features
    • USPS return labels
    • Unlimited backend users
    • Variant products management
    • Work order management
    • eCommerce API

    ecomdash has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    ecomdash supports the following languages:

    English

    ecomdash supports the following devices:

    iPhone, iPad

    ecomdash integrates with the following applications:

    3dcart, AuditShipment, BigCommerce, CrazyLister, Inventory Source, Logiwa, SPS Commerce Fulfillment, Shipedge, Shippo, Shopify

    ecomdash offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum

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