About Bindo POS

Bindo is cloud-based iPad POS solution that facilitates online shopping for the end consumer through the Bindo Marketplace. Bindo has integrated social CRM and Loyalty Program built in that allows the merchant to engage with the customer post-sale. The app also has a real-time analytics dashboard that allows for better business decisions and smarter inventory management. We have robust APIs that support 3rd party apps, including eCommerce channels, and Quickbooks and Xero integration.

One of the more interesting features is the Bindo Marketplace. Essentially, we aggregate stores using our POS onto a mobile app, and allow the consumer to purchase directly from any store on our platform through the Bindo Marketplace iPhone app. In the near future, we will also support same-day delivery, providing a true one-stop retail solution for all merchants, that encompasses many different commerce channels

Key benefits of Bindo POS

  • The CRM system helps the merchant provide a personalized experience to every customer.
  • Integrated loyalty program and CRM systems allow the merchant to engage with the customer post-sale, and to send promotional offers and targeted marketing, as well as to sort customers by highest-spending or most frequently returning.
  • Real-time analytics allow the merchant to see a higher level of data, enabling smarter business decisions and better inventory management
  • O2O (online to offline) technology allows for mobile commerce, eCommerce, and in-store transactions to happen on only one platform, the iPad POS.
  • Bindo SST (Simple Scan Technology) allows the merchant to scan an item and have the information populate automatically.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English, Traditional Chinese

    Images

    Sell products online via mobile devices
    Manage business with Bindo's cloud-based iPad POS
    Manage online sales from the easy-to-use register
    Add, delete and search inventory easily
    Gain quick and central access to customer details
    Accept credit card payments, tips and electronic signatures online via iPad
    View 7 more
    Bindo POS video
    Bindo POS screenshot: Sell products online via mobile devices Bindo POS screenshot: Manage business with Bindo's cloud-based iPad POS Bindo POS screenshot: Manage online sales from the easy-to-use register Bindo POS screenshot: Add, delete and search inventory easily Bindo POS screenshot: Gain quick and central access to customer details Bindo POS screenshot: Accept credit card payments, tips and electronic signatures online via iPad

    Features

    Total features of Bindo POS: 61

    • API
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • CRM
    • Cash Management
    • Client Management
    • Commission Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customizable Reports
    • Data Synchronization
    • Data Visualization
    • Discount Management
    • Electronic Signature
    • Email Marketing
    • Employee Management
    • Employee Time Tracking
    • Gift Card Management
    • Inventory Auditing
    • Inventory Management
    • Invoice Management
    • Loyalty Program
    • Mail Order
    • Manufacturing Inventory Management
    • Mobile Access
    • Multi-Location
    • Order Management
    • PCI Compliance
    • Point of Sale (POS)
    • Product Catalog
    • Product Identification
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management
    • Returns Management
    • Sales Orders
    • Sales Reports
    • Sales Trend Analysis
    • Search/Filter
    • Secure Data Storage
    • Status Tracking
    • Stock Management
    • Summary Reports
    • Supply Chain Management
    • Time Clock
    • Transaction Monitoring
    • User Management
    • Website Integration
    • eCommerce Management

    Alternatives

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    WooPOS

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    #2 Alternative to Bindo POS
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    Lightspeed Retail

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    #3 Alternative to Bindo POS
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    NetSuite

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    Reviews

    Overall rating

    3,8 /5
    (147)
    Value for Money
    3,8/5
    Features
    3,7/5
    Ease of Use
    4/5
    Customer Support
    3,9/5

    Already have Bindo POS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 147
    Verified Reviewer
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great System with some Bad Updates with No Time Frame to be Resolved

    Reviewed on 2018/05/03

    Pros

    The layout for processing sales and invoices is great and easy. We do not have a very tech-savvy staff and they were able to quickly learn the software, even with its various updates and changes. The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory. I love the ability to affiliate specific customers to inventory items so we can track trends. The integration with Mail chimp is awesome as we are able to send mass emails to our customers to let them know about various events in the store. The matrix feature for the inventory is great as well. I love the all of the reports and the inventory management. The customer service team is very efficient if there is an issue and are always friendly and readily available.

    Cons

    I researched several POS systems before we chose Bindo, I thought Bindo had all of the features we needed for our small business and more. After several years of using Bindo a couple of updates were launched some were great and others were not beneficial to us. The updates often times took away features that we had liked. When I had called to investigate if this was something that was going to be corrected, there was never a time frame for when it was going to get resolved. The customer service team is always very helpful, nice and assured me that the developers were working on it. I know that no system will be perfect for everyone and with technology there are always issues but certain features just got worse and the software has gotten harder for my sales staff to use. My sales staff are not the most tech-savvy and prior to the updates they were excited and embraced the software and after a couple of bad updates they are not eager to use it. I am getting a lot of complaints by them about certain issues that I have to keep assuring them that the developers are working on. Simple features like the ability to print a quote on the receipt printer or changing the associate on a sale after it is paid or showing the balance owed by the customer on a partially paid invoice are not possible. Our lease is ending in November and I am sad to say that we will probably be leaving the Bindo Family. I still love Bindo and hope that some things change before we need to make a decision.

    Brian W.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very Good Low Cost Option

    Reviewed on 2019/03/26

    For what we were doing, yes there were some limitations, but it enables us to run our store. Once...

    For what we were doing, yes there were some limitations, but it enables us to run our store. Once you figure out what it can and can't do, you can run your store without any problems. We had a store front already set up on WooCommerce and Bindo enabled us to open our physical store front. If you were doing this backward thank how we did it, Bindo has even more integrations to help you run that. I am very pleased with the way it works. I do wish that you would be able to do everything from the PC or the app side for everything, but again once you figure that out you are great to go!

    Pros

    I was mostly impressed with their customer service. Being a smaller operation, I was always able to hear from a couple of the individuals working there. If I have a question, I always hear back from them quickly.
    Running the POS is very easy after it is set up. Took it to a few shows that we did and had no problems at all!

    Cons

    I think the biggest issues relate to syncing with WooCommerce. Sometimes it wouldn't import the item correctly or if there were variations on an item it wouldn't handle it correctly. You could just call the support and they'd fix most things. I would also have some random products multiply themselves in the inventory if one of them sold. I would just delete those and verify the inventory quantity.

    Chuck F.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Pretty good but still a work in process with both good and bad points.

    Reviewed on 2018/04/26

    Ability to track inventory while using the POS system. Relatively easy to use POS system. Didn't...

    Ability to track inventory while using the POS system. Relatively easy to use POS system. Didn't require a full computer system purchase to run in our two stores.

    Pros

    Easy to use for most sales transactions. Can do many other things that are important to us - gift cards, customer accounts, suspended sales, quotes. Most of the reports that we use can be imported into an Excel spreadsheet where we can do most of the analysis that we need to assess our sales transactions.

    Cons

    Several primary generated reports treat sales on discounted merchandise as if there were no discount applied. Discounts are listed separately and have to be manually calculated or estimated - totally at odds with accepted accounting principles as well as Federal, state, county, and city tax rules. We have to rely on receiving a monthly generated report specially delivered to us at the end of each month. Additionally, the numbers do not always agree from one report to another and we often cannot figure out where the discrepancy comes from. In the 27 months we have been using it, our monthly bookkeeping reports has only balanced twice. With our old system, being out of balance twice in two+ years would have been remarkable. Also, we have continually struggled with label printing issues regularly (though this may be more a hardware than software issue with the Bindo supplied machines.)

    Verified Reviewer
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Decent software but still needs work

    Reviewed on 2018/05/03

    As a user there are no direct benefits for me but it does make sales easier especially when we are...

    As a user there are no direct benefits for me but it does make sales easier especially when we are busy and I am trying to get people paid up and out the door as quickly as possible.

    Pros

    I like the look and layout of the menu screens and the settings menu. It's easy to understand and easy to use.

    Cons

    The app crashes more than I would have thought it would. Also there is some difficulty with merging sales data if an item is accidentally entered into the system twice.

    Verified Reviewer
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    it's been a learning process, but they've been great with adding features and fixing issues.

    Reviewed on 2018/05/03

    moving all of our systems to an iPad. better for when the store is busy and we need multiple users...

    moving all of our systems to an iPad. better for when the store is busy and we need multiple users signed in.

    Pros

    the customer support for any issues is great. if there is an idea that we have, they are great at making it happen.

    Cons

    certain things take a work around making the overall process take longer than it should. it seems like in the long run we will work those things out.

    Showing 5 reviews of 147 Read all reviews

    Bindo POS FAQs

    Below are some frequently asked questions for Bindo POS.

    Bindo POS offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Pay $149 / month, and receive $1,500 worth of POS equipment / hardware for free

    We do not have any information about Bindo POS features

    Bindo POS has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Bindo POS supports the following languages:

    English, Traditional Chinese

    Bindo POS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Bindo POS integrates with the following applications:

    QuickBooks Online Advanced, Worldpay, Xero

    Bindo POS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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