About Jive

Jive is a next-generation intranet and collaboration hub, where employees come together to find information, share knowledge and work together. It's a secure, out-of-the-box solution with comprehensive capabilities for a wide range of use cases, including corporate news and communications; departmental portals; employee support; onboarding; team, group and departmental collaboration; and knowledge retention and discovery.

With a highly engaging user experience on desktop and mobile devices, Jive drives productivity, alignment and connectivity across your entire organization, including remote and deskless workers. Easy to deploy, manage and use, Jive reduces total cost of ownership and streamlines IT operations while maximizing adoption and usage.

Jive includes

Key benefits of Jive

  • Jive’s groundbreaking PeopleGraph™ technology maps relationships among people, content and activities to help facilitate seamless collaboration at every level.
  • Deep bi-directional integrations pull information, conversations and activity from external systems into one organized space where everything is easy to access, share and work on together.
  • Enterprise search lets you instantly find people, content, anything – in Jive and connected systems – with a few keystrokes.

  • Advanced analytics deliver unprecedented insights into your organization, employees and processes.
  • Choose from beautiful, ready-to-use pages and sites for key processes like employee onboarding, sales enablement, HR Portal, IT Help Desk and more. Business users can set up and launch their own spaces in minutes without IT help
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, China, United Kingdom, India, United States

    Supported Languages

    Dutch, English, French, German, Spanish

    Images

    Empower the team, department or office with sites and pages that accelerate key business processes
    Help employees discover the people, expertise, and insights they need to do their jobs. Drive collaboration at every level. Keep your entire workforce—even remote and deskless workers—informed and aligned 24X7.
    Work in favorite apps and tools while keeping the team in sync with Jive's integrated hub
    With the Jive Daily mobile app, users can tap the full power of Jive anytime and anywhere – from any mobile device
    Jive-n gives users unprecedented visibility into processes, interactions and engagement across the business
    Drive adoption and engagement with peer recognition, quests and rewards, and more
    Jive-n includes tools for collaboration such as profiles, blogs, groups, discussions, document collaboration, smart search, and events
    The HR portal provides a one-stop shop for all things HR: policies and benefits info, self-help, Q&A, and more
    Easy setup and configuration and streamlined administration
    View 10 more
    Jive video Jive video Jive video Jive video Jive video Jive screenshot: Empower the team, department or office with sites and pages that accelerate key business processes Jive screenshot: Help employees discover the people, expertise, and insights they need to do their jobs. Drive collaboration at every level. Keep your entire workforce—even remote and deskless workers—informed and aligned 24X7. Jive screenshot: Work in favorite apps and tools while keeping the team in sync with Jive's integrated hub Jive screenshot: With the Jive Daily mobile app, users can tap the full power of Jive anytime and anywhere – from any mobile device Jive screenshot: Jive-n gives users unprecedented visibility into processes, interactions and engagement across the business Jive screenshot: Drive adoption and engagement with peer recognition, quests and rewards, and more Jive screenshot: Jive-n includes tools for collaboration such as profiles, blogs, groups, discussions, document collaboration, smart search, and events Jive screenshot: The HR portal provides a one-stop shop for all things HR: policies and benefits info, self-help, Q&A, and more Jive screenshot: Easy setup and configuration and streamlined administration

    Features

    Total features of Jive: 81

    • @mentions
    • API
    • Action Management
    • Activity Dashboard
    • Activity/News Feed
    • Alerts/Notifications
    • Applications Management
    • Benchmarking
    • Blogs
    • Brainstorming
    • Calendar Management
    • Chat/Messaging
    • Collaboration Tools
    • Commenting / Notes
    • Communication Management
    • Contact Database
    • Contact Management
    • Content Management
    • Data Import/Export
    • Desktop Notifications
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Email Management
    • Email Templates
    • Employee Communities
    • Employee Database
    • Employee Directory
    • Employee Onboarding
    • Employee Photos
    • Employee Portal
    • Employee Profiles
    • Employee Recognition Software
    • Employee Reward Programs
    • Engagement Analytics
    • Event Calendar
    • Event Management
    • File Sharing
    • Forum / Discussion Board
    • Goal Management
    • Group Management
    • HR Management
    • Inbox Management
    • Knowledge Base Management
    • Knowledge Management
    • Meeting Management
    • Microsoft Outlook Integration
    • Mobile Access
    • Multi-Language
    • Negative Feedback Management
    • Newsletter Management
    • Office Directory
    • Online Forums
    • Performance Metrics
    • Policy Management
    • Private Network
    • Project Management
    • Real Time Editing
    • Real-Time Chat
    • Reporting & Statistics
    • Reporting/Analytics
    • Rewards Management
    • Screen Sharing
    • Search/Filter
    • Secure Data Storage
    • Self Service Portal
    • Sentiment Analysis
    • Social Promotion
    • Subscription Management
    • Surveys & Feedback
    • Task Management
    • Third Party Integrations
    • Trend Analysis
    • User Profiles
    • Version Control
    • Video Conferencing
    • Video Management
    • Video Streaming
    • Video Support
    • Visual Analytics
    • Wiki

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    Reviews

    Overall rating

    3,9 /5
    (43)
    Value for Money
    3,7/5
    Features
    4/5
    Ease of Use
    3,7/5
    Customer Support
    3,8/5

    Already have Jive?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 43
    Abiola A.
    Overall rating
    • Industry: Consumer Goods
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Social network styled interaction.

    Reviewed on 2018/07/04

    Pros

    Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

    Cons

    The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

    Cami K.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Good product, and great customer service

    Reviewed on 2016/12/09

    There are always wants when it comes to customized software, but most companies just write you off...

    There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.

    Pros

    3rd party company varieties to add-on, UI, and customer service

    Cons

    Search engine

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Overall a good product but could use better customer service.

    Reviewed on 2017/12/28

    Pros

    The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

    Cons

    When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good tool for intranet site or internal wiki

    Reviewed on 2017/12/15

    Improved collaboration, and once it had been adopted widely across the company, the internal site...

    Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

    Pros

    Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

    Cons

    There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

    Ryan C.
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Jive SIP

    Reviewed on 2018/08/20

    Pros

    Simple to manage hosted VoIP system, almost no downtime since the time i have signed up, billing remains consistent. I can do just about everything i need to do from the dashboard.

    Cons

    The Customer Service/Support team is pretty bad to put it lightly. Anytime i've had to put in a support ticket it always takes at least 12 hours to get any kind of response.

    I've put in a few tickets that could have easily been answered via email, but they insist on calling. If I wanted to talk to the support team, i would have called them instead of emailing. If that isn't bad enough, most of the time you have to go through 3 or 4 different people before you get to someone that can actually help you.

    Showing 5 reviews of 43 Read all reviews

    Jive FAQs

    Below are some frequently asked questions for Jive.

    Jive offers the following pricing plans:

    • Free Trial: Not Available

    Contact Jive Software directly for pricing information.

    We do not have any information about Jive features

    Jive has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Jive supports the following languages:

    Dutch, English, French, German, Spanish

    Jive supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Jive integrates with the following applications:

    Box, Cisco Jabber, Cisco Webex, Dropbox Business, Evernote Business, Facebook, Gmail, Google Docs, Google Drive, LinkedIn for Business, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Sales Cloud, Skype for Business, Twitter

    Jive offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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