
About Jive
Jive is a next-generation intranet and collaboration hub, where employees come together to find information, share knowledge and work together. It's a secure, out-of-the-box solution with comprehensive capabilities for a wide range of use cases, including corporate news and communications; departmental portals; employee support; onboarding; team, group and departmental collaboration; and knowledge retention and discovery.
With a highly engaging user experience on desktop and mobile devices, Jive drives productivity, alignment and connectivity across your entire organization, including remote and deskless workers. Easy to deploy, manage and use, Jive reduces total cost of ownership and streamlines IT operations while maximizing adoption and usage.
Jive includes
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Reviews
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- Industry: Consumer Goods
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Social network styled interaction.
Reviewed on 2018/07/04
Pros
Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.
Cons
The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jive helps us stay connected!
Reviewed on 2022/08/02
Pros
We use Jive for our phone system and it sends after hour calls to my cell phone via email.
Cons
We are looking for a training for our front desk team to learn more about the features.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Overall a good product but could use better customer service.
Reviewed on 2017/12/28
Pros
The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.
Cons
When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sastified Jive customer
Reviewed on 2024/11/01
Pretty satisfied with Jive service for 3+ years. Management decided to switch to another provider.
Pretty satisfied with Jive service for 3+ years. Management decided to switch to another provider.
Pros
Excellent customer/tech support. Tickets was resolved quickly
Cons
provisioning the new phone was tedious back then, using number pad to enter a long url. Things might have improved now.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good tool for intranet site or internal wiki
Reviewed on 2017/12/15
Improved collaboration, and once it had been adopted widely across the company, the internal site...
Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.
Pros
Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.
Cons
There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.
Jive FAQs
Below are some frequently asked questions for Jive.Q. What type of pricing plans does Jive offer?
Jive offers the following pricing plans:
- Free Trial: Not Available
Contact Jive Software directly for pricing information.
Q. Who are the typical users of Jive?
Jive has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jive support?
Jive supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Jive support mobile devices?
Jive supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Jive integrate with?
Jive integrates with the following applications:
Box, Cisco Jabber, Dropbox Business, Evernote Teams, Gmail, Google Docs, Google Drive, LinkedIn for Business, Lucidchart, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Sales Cloud, TemboSocial Recognition, Twitter/X, Webex Suite
Q. What level of support does Jive offer?
Jive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Jive.
- Knowledge Management Software
- Instant Messaging Software
- Social CRM Tools
- Community Software
- Intranet Software
- Collaboration Software
- Employee Engagement Software
- Content Collaboration Software
- Internal Communications Software
- Digital Workplace Software
- Remote Work Software
- Internal Communication Software
- PEO Software