Jive

Interactive intranet and collaboration hub for business.

3,9 /5 (43 reviews) Write a Review!

Jive Overview

What is Jive?

Jive is a next-generation intranet and collaboration hub, where employees come together to find information, share knowledge and work together. It's a secure, out-of-the-box solution with comprehensive capabilities for a wide range of use cases, including corporate news and communications; departmental portals; employee support; onboarding; team, group and departmental collaboration; and knowledge retention and discovery.

With a highly engaging user experience on desktop and mobile devices, Jive drives productivity, alignment and connectivity across your entire organization, including remote and deskless workers. Easy to deploy, manage and use, Jive reduces total cost of ownership and streamlines IT operations while maximizing adoption and usage.

Jive includes

Jive Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Jive Software directly for pricing information.


Jive Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Dutch, English, French, German, Spanish

Media

Empower the team, department or office with sites and pages that accelerate key business processes
With the Jive Daily mobile app, users can tap the full power of Jive anytime and anywhere – from any mobile device
Work in favorite apps and tools while keeping the team in sync with Jive's integrated hub
Jive-n gives users unprecedented visibility into processes, interactions and engagement across the business
Drive adoption and engagement with peer recognition, quests and rewards, and more
Jive-n includes tools for collaboration such as profiles, blogs, groups, discussions, document collaboration, smart search, and events
Easy setup and configuration and streamlined administration
The HR portal provides a one-stop shop for all things HR: policies and benefits info, self-help, Q&A, and more
Help employees discover the people, expertise, and insights they need to do their jobs. Drive collaboration at every level. Keep your entire workforce—even remote and deskless workers—informed and aligned 24X7.
Jive screenshot: Empower the team, department or office with sites and pages that accelerate key business processes Jive screenshot: With the Jive Daily mobile app, users can tap the full power of Jive anytime and anywhere – from any mobile device Jive screenshot: Work in favorite apps and tools while keeping the team in sync with Jive's integrated hub Jive screenshot: Jive-n gives users unprecedented visibility into processes, interactions and engagement across the business Jive screenshot: Drive adoption and engagement with peer recognition, quests and rewards, and more Jive screenshot: Jive-n includes tools for collaboration such as profiles, blogs, groups, discussions, document collaboration, smart search, and events Jive screenshot: Easy setup and configuration and streamlined administration Jive screenshot: The HR portal provides a one-stop shop for all things HR: policies and benefits info, self-help, Q&A, and more Jive screenshot: Help employees discover the people, expertise, and insights they need to do their jobs. Drive collaboration at every level. Keep your entire workforce—even remote and deskless workers—informed and aligned 24X7.

Jive Reviews

Jive Reviews

Overall rating
3,9
/
5
Excellent
14

Very good
18

Average
7

Poor
2

Terrible
2

Value for Money
3,7
Features
4
Ease of Use
3,7
Customer Support
3,8
74% recommended this app
Abiola A.

Social network styled interaction.


Cami K.

Good product, and great customer service

There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.


Verified Reviewer

Overall a good product but could use better customer service.


Verified Reviewer

OK product let down by weak features & poor support

Poor account management, poor support.


Verified Reviewer

Good tool for intranet site or internal wiki

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.


Abiola A.
Industry: Consumer Goods

Social network styled interaction.

Used Daily for 2+ years
Reviewed on 2018/07/04
Review Source: Capterra

Pros

Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons

The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Cami K.
Industry: Apparel & Fashion
Company size: Self Employed

Good product, and great customer service

Used Daily for 2+ years
Reviewed on 2016/12/09
Review Source: Capterra

There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.

Pros

3rd party company varieties to add-on, UI, and customer service

Cons

Search engine

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Software
Company size: 51-200 Employees

Overall a good product but could use better customer service.

Used Daily for 2+ years
Reviewed on 2017/12/28
Review Source: GetApp

Pros

The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

Cons

When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Verified Reviewer
Industry: Logistics & Supply Chain
Company size: 501-1 000 Employees

OK product let down by weak features & poor support

Used Daily for 2+ years
Reviewed on 2020/08/16
Review Source: Capterra

Poor account management, poor support.

Pros

Good search function. Well laid out structure. Excellent Office integration for file control

Cons

terrible support. Extracting data is hard/slow. Lack of development with no major features for years. SImple expected features not native such as polls. Very little third party add-in support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Verified Reviewer

Good tool for intranet site or internal wiki

Used Daily for 2+ years
Reviewed on 2017/12/15
Review Source: Capterra

Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Pros

Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

Cons

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,5/10
Based on 43 user ratings
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Jive Pricing

Jive Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Jive Software directly for pricing information.

Contact Jive Software directly for pricing information.

Value for Money
3,7/5
Based on 43 user ratings
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Jive Features

Jive Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4/5
Based on 43 user ratings
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Categories

Additional information for Jive

Additional information for Jive

Key features of Jive

  • 3rd party integrations with Office, SharePoint, Salesforce
  • Activity streams
  • Advanced gamification module
  • Ask questions and give feedback
  • Create company blogs
  • Department specific portams
  • Detailed user communication activity data
  • Document collaboration
  • Employee directory
  • Enterprise social network
  • Enterprise-wide content and people search
  • Impact metrics
  • Jive inbox for all streams incl. Facebook, Chatter, Yammer
  • Post demo videos
  • Post onboarding and benefits info
  • Real-time chat and private messaging
  • Reporting and performance insights
  • Shared communication portal
  • Smart recommendations
  • Task management

Benefits

  • Jive’s groundbreaking PeopleGraph™ technology maps relationships among people, content and activities to help facilitate seamless collaboration at every level.
  • Deep bi-directional integrations pull information, conversations and activity from external systems into one organized space where everything is easy to access, share and work on together.
  • Enterprise search lets you instantly find people, content, anything – in Jive and connected systems – with a few keystrokes.

  • Advanced analytics deliver unprecedented insights into your organization, employees and processes.
  • Choose from beautiful, ready-to-use pages and sites for key processes like employee onboarding, sales enablement, HR Portal, IT Help Desk and more. Business users can set up and launch their own spaces in minutes without IT help
  • Jive FAQs

    Jive FAQs

    Below are some frequently asked questions for Jive.

    Q. What type of pricing plans does Jive offer?

    Jive offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Jive Software directly for pricing information.

    Q. What are the main features of Jive?

    Jive offers the following features:

    • 3rd party integrations with Office, SharePoint, Salesforce
    • Activity streams
    • Advanced gamification module
    • Ask questions and give feedback
    • Create company blogs
    • Department specific portams
    • Detailed user communication activity data
    • Document collaboration
    • Employee directory
    • Enterprise social network
    • Enterprise-wide content and people search
    • Impact metrics
    • Jive inbox for all streams incl. Facebook, Chatter, Yammer
    • Post demo videos
    • Post onboarding and benefits info
    • Real-time chat and private messaging
    • Reporting and performance insights
    • Shared communication portal
    • Smart recommendations
    • Task management

    Q. Who are the typical users of Jive?

    Jive has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Jive support?

    Jive supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does Jive offer?

    Jive has the following pricing plans:

    Subscription

    Q. Does Jive support mobile devices?

    Jive supports the following devices:

    Android, iPhone

    Q. What other apps does Jive integrate with?

    Jive integrates with the following applications:

    AppFusions, Bitium, Bunchball Nitro, Highspot, Kapost, LoginRadius, Lucidchart, Oracle Eloqua, SocialChorus, Wrike

    Q. What level of support does Jive offer?

    Jive offers the following support options:

    Knowledge Base, Online Support, Forum, Phone Support, Video Tutorials