Yammer

Yammer

Enterprise Social Network (ESN) to connect and communicate

4/5 (357 reviews)

Yammer Overview

Yammer is an enterprise social network with a full range of features to improve company-wide communication. Yammer allows users to create groups, providing a collaborative workspace for teams to organize project deadlines, share files and gather feedback. Businesses can use Yammer to identify experts in the company and find the relevant people within the Member Directory. Company profiles can be setup for each user with a photo, basic info and and information on skill sets.

Yammer can be used as an instant messaging device, with a place to conduct private conversations among 2 or more people. Users can see who is online at any time and use the @mention function to loop in more people to the conversation. The Yammer inbox provides a place to store and organize all communications. Follow all @mentions, group announcements, conversations and private messages. The Priority Messages tool allows users to deal with the most important communications first.

Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Yammer Reviews

Overall rating
4/5
75% positive reviews
129
Excellent
137
Very good
69
Average
20
Poor
2
Terrible
Verified Reviewer

A Great Means to an End

Used Daily for 2+ years
Reviewed on 2018/11/24
Review Source: Capterra

Yammer has been so amazing at allowing the freelance workforce to come together and really discuss current issues and information about the work. Otherwise, we'd all be so isolated and unable to work together to enhance the finished product of transcripts. That information share is so, so important to not only get the best work to the client, but also to learn more and advance individually in the field. It links me to fellow transcriptionists and gives the human contact that makes up a huge portion of actually being to tolerate long hours of work. So thumbs-up, Yammer.

Pros

I use Yammer to link to fellow employees of Transcribeme. So far, Yammer has been extremely easy to navigate and I have not seen any glitches during my two years working with it. Yammer uses columns to organize your different feeds which helps with clarity. In a quick sweep of my feed, I can see the app directory, any new activity in all my groups, suggested managment or key team members to follow on Yammer, etc. It allows me to get live updates fast and easy so that I always know what is happening with the company I freelance transcribe for.

I like that Yammer allows each company to tailor it's virtual work atmosphere to it's own needs. When I became a freelance transcriptionist, I was really worried about the isolation that comes with the online work. Yammer, though, seems to have completely changed that for me and the rest of the Transcribeme team, I think. Easy information share and very socially oriented, Yammer is a great app for the work-at-home crowd.

Cons

All the positives said, I think Yammer could work on it's design. Maybe it needs some modern touches and perhaps more social features. An amazing app that brings work-at-home people together could always do with more social features ie. a live-chat feature, customizable themes, more inviting interface because it's really important to catch the attention of freelancers so that they are more apt to frequent the site.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Deba O.

Good content sharing tool which is underutilized because there are a lot of alternatives

Used Weekly for 2+ years
Reviewed on 2019/04/15
Review Source: Capterra

Yammer has helped us reduce the number of intracompany emails and also reduced the number of meetings since we all can collaborate within it.

Pros

Yammer is like a social media tool for workers in my company to interact with each other. We tried it out in 2016 and we never looked back. Company update can be sent to all members just like using an email, while documents, images and videos can be shared within it. It is cheap, sign up is free and have good customer support. You can easily join a group or create a group depending on what you want.
Yammer helped me find information and get help by reading articles that were written by experts on difficult jobs within the organization. I only have to search for it.
Yammer made me more productive with timely useful conversations and interaction from my colleague across the company best hands. I could also easily see what is happening within the organization at all times because of the synchronized updates. I can use yammer even when am out of the office because of their Android app.
Additionally, Yammer works very well with office 365 which is not a surprise since it is built by Microsoft.

Cons

Yammer is too strict on 3rd party adverts within their platform.
It is not widely popular and people just tend to disregard it.
The learning curve for yammer use to be very low but recent additions and innovations somehow made it a bit steep for newbies.
yammer work more like a social media platform rather a corporate tool with the many innovations been added to it
The interface is too rigid for my liking. (personal dislike but my colleagues absolutely loved it)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Katherine P.

Yammer Review

Used Daily for 1+ year
Reviewed on 2019/06/17
Review Source: Capterra

Really enjoy using this tool!

Pros

My organization has been using this product for a few years now. It's a great communication tool for the company as a whole and within each department. As part of the Learning & Development department, we use Yammer to communicate training results and also send out quizzes to each department to test their knowledge.

The tool is really easy to use, it reminds me a lot of Facebook in that it has a feed that you can scroll through daily to get updates.

You can also create different pages and make them public or private depending on your need, which I find really useful. My team has created their own page and made it private. We use it to recognize people within the department on achievements, our manager sends out monthly stats and we also use it communicate information to each other.

I really like the GIF feature, it definitely brings the humor to some situations!

Cons

It is sometimes hard to keep up with everything going on, especially if you are a member of many groups/pages. And if you put your notifications on so you get an email every time something is posted, it can be overwhelming at times.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Joshua M.

A Unique Blend of Social and Business Collaboration Platform

Used Weekly for 1+ year
Reviewed on 2019/04/10
Review Source: Capterra

I think my overall experience with Yammer is functional - yet, under-utilized. It provides and interesting social space within the hustle and bustle of a business world. I think some organizations can pull this integration off - but it is difficult. Yammer is built in a way that should increase collaboration and alleviate location based barriers for working teams. However, Yammer can fall into the potential pitfall of diving too far into a social trends over creating cross-functional teams. Therefore, in the end, I see a lot of promise in the tool - with quite of bit work left to go.

Pros

Yammer does a really nice job of offering a social platform for workers to interact with other across the company. I work in a large organization and Yammer is a tool that I use to interact with my business cohort across the country. I have really enjoyed the opportunity to add individuals to your connections, find like-minded groups, and share documents for others to review. I have tried using Yammer for various uses and have largely found it beneficial for keeping up with co-workers in off-site locations.

Cons

I think Yammer can fall a little too far into the social category for a business. I have often felt like the platform veers too far into a social media tool rather than a business collaboration platform. The user experience feels very similar to Facebook and often is difficult to differentiate it from other social platforms. I have had other experiences with other business tools that seems to pull this off a bit better than Yammer. From my experience, other business professionals realize this and stay away.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10
Darrus L.

Specialty specific physician message board

Used Daily for 1+ year
Reviewed on 2018/07/24
Review Source: SoftwareAdvice

Pros

Provides an easy to use platform for communication and sharing. The relatively limited feature set keeps interacting with Yammer a straight forward experience. For our purposes Yammer provides a great substitute for the "Doctor's Lounge" that our physicians miss since we are a much larger organization than just a few years ago. Physicians can, in physician only environments, discuss patient cases and ask for advice and referrals to other specialists from a much larger community of their peers than are available at their physical location.

Cons

Because Yammer does not seem to have all the same connections to our AD database as other applications in Office 365 getting everyone onto the platform can be challenging. Creating and managing groups can be daunting as the platform is open. Controlling the types of communication on the platform can also be difficult and channel moderators have to stay vigilant. This does mean that the platform is creating new work for those staff chosen as channel moderators, and depending on adoption and usage this can be a significant commitment of time on a regular basis.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Yammer Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Yammer is available with Office 365 plans.

Office 365 Business: $8.25/user/month

Office 365 Business Premium: $12.50/user/month

Office 365 Business Essentials $5.00/user/month

Yammer Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Document Management
  • Search Functionality
  • Third Party Integration

  • Access Control
  • Activity Tracking
  • Commenting
  • Customizable Branding
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security

Additional information for Yammer

Key features of Yammer

  • Activity dashboard
  • Application integration
  • Archiving & retention
  • Automatic notifications
  • Chat
  • Collaboration tools
  • Collaborative workspace
  • Communication management
  • Company directory
  • Compliance management
  • Content management
  • Create and join private or public groups
  • Data import/export
  • Document distribution
  • Document management
  • Email notifications
  • Employee communities
  • Enterprise microblogging
  • File transfer
  • High level security
  • Instant messaging
  • Message and content tagging
  • Message inbox with priority settings
  • Mobile integration
  • Office 365 integration
  • Preview functionality
  • Prioritizing
  • Profile pages
  • Role-based permissions
  • Search functionality
  • Searchable company directory
  • Secure data storage
  • Share files, links, and images
  • Tagging
  • Task tracking
  • Third party integration
  • To-do list
  • User management
  • Version control

Benefits

  • Groups: Create and join private or public groups for small team collaboration.

  • Enterprise Microblogging: Collaborate with team members in real-time, share knowledge by writing posts and reading others' posts.

  • Files, Links, and Images: Upload and share documents across teams, co-workers and departments.

  • Direct Messaging: Have a private conversation with one or multiple co-workers.

  • Communities: Create communities to collaborate with partners outside of the private network.

  • Profiles: Upload a picture and list your expertise, past work experience and contact details and be searchable across the organization.

  • Company Directory: Connect and "friend" colleagues in other locations and departments.

  • Knowledge Base: Conversations are recorded and archived, creating a fully searchable knowledge database.

  • Administrative Tools: Increase control and privacy with a range of administration and moderation features.

  • Security: Messaging and storage in the cloud provides a high level of security for all files and conversations.

  • Topics: Attach tags to content so that it is easy to search and find

  • Applications: Integarte third-party applications to Yammer to improve the network´s effectiveness

  • Yammer FAQs

    Below are some frequently asked questions for Yammer.

    Q. What type of pricing plans does Yammer offer?

    Yammer offers the following pricing plans:

    Starting from: US$5,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Yammer is available with Office 365 plans.

    Office 365 Business: $8.25/user/month

    Office 365 Business Premium: $12.50/user/month

    Office 365 Business Essentials $5.00/user/month

    Q. What are the main features of Yammer?

    Yammer offers the following features:

    • Activity dashboard
    • Application integration
    • Archiving & retention
    • Automatic notifications
    • Chat
    • Collaboration tools
    • Collaborative workspace
    • Communication management
    • Company directory
    • Compliance management
    • Content management
    • Create and join private or public groups
    • Data import/export
    • Document distribution
    • Document management
    • Email notifications
    • Employee communities
    • Enterprise microblogging
    • File transfer
    • High level security
    • Instant messaging
    • Message and content tagging
    • Message inbox with priority settings
    • Mobile integration
    • Office 365 integration
    • Preview functionality
    • Prioritizing
    • Profile pages
    • Role-based permissions
    • Search functionality
    • Searchable company directory
    • Secure data storage
    • Share files, links, and images
    • Tagging
    • Task tracking
    • Third party integration
    • To-do list
    • User management
    • Version control

    Q. Who are the typical users of Yammer?

    Yammer has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Yammer support?

    Yammer supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

    Q. What type of pricing plans does Yammer offer?

    Yammer has the following pricing plans:

    Free, Subscription

    Q. Does Yammer support mobile devices?

    Yammer supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Yammer integrate with?

    Yammer integrates with the following applications:

    Accelo, AppFusions, Bitium, Gluu.biz, Hootsuite, Mindflash, Sciforma, SharePoint, Zapier, Zendesk

    Q. What level of support does Yammer offer?

    Yammer offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support