Yammer

Enterprise Social Network (ESN) to connect and communicate

4,1 /5 (436 reviews) Write a Review!

Yammer Overview

What is Yammer?

Yammer is an enterprise social network with a full range of features to improve company-wide communication. Yammer allows users to create groups, providing a collaborative workspace for teams to organize project deadlines, share files and gather feedback. Businesses can use Yammer to identify experts in the company and find the relevant people within the Member Directory. Company profiles can be setup for each user with a photo, basic info and and information on skill sets.

Yammer can be used as an instant messaging device, with a place to conduct private conversations among 2 or more people. Users can see who is online at any time and use the @mention function to loop in more people to the conversation. The Yammer inbox provides a place to store and organize all communications. Follow all @mentions, group announcements, conversations and private messages. The Priority Messages tool allows users to deal with the most important communications first.

Yammer Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Yammer is available with Office 365 plans.

Office 365 Business: $8.25/user/month

Office 365 Business Premium: $12.50/user/month

Office 365 Business Essentials $5.00/user/month


Yammer Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Media

Custom groups
Channel page
Activity feed
Document sharing
Broadcasts
Collaboration on-the-go
Messaging in real time
Join and create groups
File sharing
Team community
Yammer video Yammer screenshot: Custom groups Yammer screenshot: Channel page Yammer screenshot: Activity feed Yammer screenshot: Document sharing Yammer screenshot: Broadcasts Yammer screenshot: Collaboration on-the-go Yammer screenshot: Messaging in real time Yammer screenshot: Join and create groups Yammer screenshot: File sharing Yammer screenshot: Team community

Yammer Reviews

Yammer Reviews

Overall rating
4,1
/
5
Excellent
163

Very good
173

Average
80

Poor
18

Terrible
2

Value for Money
4,1
Features
3,9
Ease of Use
4,1
Customer Support
4,1
77% recommended this app
Janelle K.

I am a Yammer junkie!

Yammer allows me to communicate with every single layer of our company - from recruiters to the CEO, president, etc. It has allowed me to network with other people whom I may not have connected with otherwise.


Tawanda S.

Team collaboration enabler offering endless possibilities

It was so confusing at first and I was nearly tempted to quit and unsubscribe, However, overtime I got the hang of it and my team appreciate it


Verified Reviewer

Firmwide engagement and collaboration through a single product

A strong tool to support employee engagement efforts and drive digital communications in a timely manner. Also helps to 'humanise' messages through the use of Reactions, GIFs, and/or emojis


Raghavendar N.

Unique Social network for corporates

We have used this for solution seeking where we put our request or query and we get response with what people know about it or sometime we get perfect solution too.

Apart from work related, we also share the cool pics related to the happening or team events or festivals celebration.

Also, polls are conducted to seek the feedback from colleagues about new change in the company or changes that is needed.


Janice W.

Best purpose is for sending bulletins to a community group

This is really more of a stay-connected tool for our company. Different functions, locations, or even hobby groups keep in touch here. Especially with more people working remotely, forums like Yammer are needed to share photos and stories to keep employees engaged and feeling a sense of community.


Janelle K.
Industry: Staffing & Recruiting
Company size: 5 001-10 000 Employees

I am a Yammer junkie!

Used Daily for 2+ years
Reviewed on 2019/12/12
Review Source: Capterra

Yammer allows me to communicate with every single layer of our company - from recruiters to the CEO, president, etc. It has allowed me to network with other people whom I may not have connected with otherwise.

Pros

Yammer is VERY easy to learn, very easy to use, organized and provides TONS of features!! I can message others, post in groups and even create my own groups. I didn't have to read any instructions in order to do any of this either! Very user friendly.

Cons

I honestly have not found anything I didn't like about Yammer. I wish we used this in every role I was in!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Tawanda S.
Industry: Nonprofit Organization Management
Company size: 1 001-5 000 Employees

Team collaboration enabler offering endless possibilities

Used Daily for 1+ year
Reviewed on 2019/09/30
Review Source: Capterra

It was so confusing at first and I was nearly tempted to quit and unsubscribe, However, overtime I got the hang of it and my team appreciate it

Pros

I like that it is simplified and its quiet easy to use even for the newbies. The tiling of feeds according to subject and relevance makes it easier to get the best out of. Ideas flow unabated and team members can quickly share productive information.

Cons

I would like to see Yammer filtering the messages and feeds posted so that only relevant information is retained for future reference

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Transportation/Trucking/Railroad
Company size: 10 000+ Employees

Firmwide engagement and collaboration through a single product

Used Daily for 2+ years
Reviewed on 2020/09/22
Review Source: Capterra

A strong tool to support employee engagement efforts and drive digital communications in a timely manner. Also helps to 'humanise' messages through the use of Reactions, GIFs, and/or emojis

Pros

The ability for leadership to engage with staff in an immediate and authentic manner and get real-time feedback for their messages.

Cons

The lack of mature community management tools to tackle unprofessional user behaviour. The most recent update allowing users to Report Conversations lacks the ability to apply HTML styles to the process text.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Raghavendar N.
Industry: Information Technology & Services
Company size: 10 000+ Employees

Unique Social network for corporates

Used Daily for 2+ years
Reviewed on 2019/02/24
Review Source: Capterra

We have used this for solution seeking where we put our request or query and we get response with what people know about it or sometime we get perfect solution too.

Apart from work related, we also share the cool pics related to the happening or team events or festivals celebration.

Also, polls are conducted to seek the feedback from colleagues about new change in the company or changes that is needed.

Pros

We have Office365 at our company, next to Skype the other app that is extensively used is Yammer for collaboration.

We can switch this seamlessly across our Laptop & phone apps. Yammer is social network within the company. Everyone is member as soon as they join and we have different groups where we are free to join. But default, based on our department we are tagged to parent groups and we can view the updates and share our feedback just like Facebook.

We can create new groups based on the need and invite people or tag them to get their attention. The biggest advantage of this app is your voice is reached to thousands in minutes and you may get feedback from top skipping the hierarchies.

So easy to connect and easy to use and make an effective use for networking across the colleagues

Cons

User Interface is not rich and looks and feels needs improvement. Not sure but it hangs for me quite number of times. Also, little difficult to search for a post or feed. It becomes more confusing once more and more groups are created.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Janice W.
Industry: Building Materials
Company size: 10 000+ Employees

Best purpose is for sending bulletins to a community group

Used Weekly for 2+ years
Reviewed on 2020/08/07
Review Source: Capterra

This is really more of a stay-connected tool for our company. Different functions, locations, or even hobby groups keep in touch here. Especially with more people working remotely, forums like Yammer are needed to share photos and stories to keep employees engaged and feeling a sense of community.

Pros

This is a great software for sharing random stories with a group in your organization. We have thousands in our organization. One of the Yammer "communities" of my organization is the entire company. It is enjoyable to read posts from others in our organization all around the world. It is more general or light-hearted news that is shared here, such as community service activities, industry trends, inspirational words from upper management. It makes us feel connected.

Another way I use Yammer is that all of the hundreds of customer support team members are part of a "community". So when there are important customer service software updates, issues, outages, etc. , this is an easy way for leadership to communicate that information to all of us. And bulletins are all stored here, so if you missed update information from six months ago, you have a place to go to find it.

Cons

It seems there should be an administrator of Yammer within a company. It is a bit disorganized because anyone can create a new community. If an employee wanted to create a community that didn't align with the company's values, there should be administrative control of the process.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
7,4/10
Based on 436 user ratings
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Yammer Pricing

Yammer Pricing

Starting from
US$5,00/month
Free Trial
Free
Subscription
Value for money

Yammer is available with Office 365 plans.

Office 365 Business: $8.25/user/month

Office 365 Business Premium: $12.50/user/month

Office 365 Business Essentials $5.00/user/month

Yammer is available with Office 365 plans.

Office 365 Business: $8.25/user/month

Office 365 Business Premium: $12.50/user/month

Office 365 Business Essentials $5.00/user/month

Value for Money
4,1/5
Based on 436 user ratings
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Yammer Features

Yammer Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
3,9/5
Based on 436 user ratings
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Categories

Additional information for Yammer

Additional information for Yammer

Key features of Yammer

  • Activity dashboard
  • Application integration
  • Archiving & retention
  • Automatic notifications
  • Chat
  • Collaboration tools
  • Collaborative workspace
  • Communication management
  • Company directory
  • Compliance management
  • Content management
  • Create and join private or public groups
  • Data import/export
  • Document distribution
  • Document management
  • Email notifications
  • Employee communities
  • Enterprise microblogging
  • File transfer
  • High level security
  • Instant messaging
  • Message and content tagging
  • Message inbox with priority settings
  • Mobile integration
  • Office 365 integration
  • Preview functionality
  • Prioritizing
  • Profile pages
  • Role-based permissions
  • Search functionality
  • Searchable company directory
  • Secure data storage
  • Share files, links, and images
  • Tagging
  • Task tracking
  • Third party integration
  • To-do list
  • User management
  • Version control

Benefits

  • Groups: Create and join private or public groups for small team collaboration.

  • Enterprise Microblogging: Collaborate with team members in real-time, share knowledge by writing posts and reading others' posts.

  • Files, Links, and Images: Upload and share documents across teams, co-workers and departments.

  • Direct Messaging: Have a private conversation with one or multiple co-workers.

  • Communities: Create communities to collaborate with partners outside of the private network.

  • Profiles: Upload a picture and list your expertise, past work experience and contact details and be searchable across the organization.

  • Company Directory: Connect and "friend" colleagues in other locations and departments.

  • Knowledge Base: Conversations are recorded and archived, creating a fully searchable knowledge database.

  • Administrative Tools: Increase control and privacy with a range of administration and moderation features.

  • Security: Messaging and storage in the cloud provides a high level of security for all files and conversations.

  • Topics: Attach tags to content so that it is easy to search and find

  • Applications: Integarte third-party applications to Yammer to improve the network´s effectiveness

  • Yammer FAQs

    Yammer FAQs

    Below are some frequently asked questions for Yammer.

    Q. What type of pricing plans does Yammer offer?

    Yammer offers the following pricing plans:

    Starting from: US$5,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Yammer is available with Office 365 plans. Office 365 Business: $8.25/user/month Office 365 Business Premium: $12.50/user/month Office 365 Business Essentials $5.00/user/month

    Q. What are the main features of Yammer?

    Yammer offers the following features:

    • Activity dashboard
    • Application integration
    • Archiving & retention
    • Automatic notifications
    • Chat
    • Collaboration tools
    • Collaborative workspace
    • Communication management
    • Company directory
    • Compliance management
    • Content management
    • Create and join private or public groups
    • Data import/export
    • Document distribution
    • Document management
    • Email notifications
    • Employee communities
    • Enterprise microblogging
    • File transfer
    • High level security
    • Instant messaging
    • Message and content tagging
    • Message inbox with priority settings
    • Mobile integration
    • Office 365 integration
    • Preview functionality
    • Prioritizing
    • Profile pages
    • Role-based permissions
    • Search functionality
    • Searchable company directory
    • Secure data storage
    • Share files, links, and images
    • Tagging
    • Task tracking
    • Third party integration
    • To-do list
    • User management
    • Version control

    Q. Who are the typical users of Yammer?

    Yammer has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Yammer support?

    Yammer supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

    Q. What type of pricing plans does Yammer offer?

    Yammer has the following pricing plans:

    Free, Subscription

    Q. Does Yammer support mobile devices?

    Yammer supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Yammer integrate with?

    Yammer integrates with the following applications:

    Accelo, AppFusions, Bitium, Gluu.biz, Hootsuite, Mindflash, Sciforma, SharePoint, Zapier, Zendesk

    Q. What level of support does Yammer offer?

    Yammer offers the following support options:

    Forum, FAQs, Online Support, Knowledge Base