Epicor HCM

Epicor HCM

HCM - Human Resources (HR) software

3.8/5 (7 reviews)

Epicor HCM Overview

Epicor HCM provides a full suite of HR management features within its cloud solution. The core HR functionality of the software allows you to record and manage employee and candidate data, such as basic personal data, job history, and demographic details for reporting and government compliance. With Epicor HCM you can also track and manage absences, vacation days. over-time, project pay, general payroll, benefits administration, and compensation.

Epicor's HR software solution provides a range of self-service features to off loud some of the HR departments work, such as recruitment and talent management. Direct access features provide self-service options for job candidates, as well as employees and managers. Epicor helps to manage recruitment and onboarding with online candidate application, along with applicant tracking and interview tools. Further talent management features include performance reviews, training and succession planning.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), Czech, English, Finnish and 10 others, French, German, Hungarian, Italian, Korean, Polish, Russian, Spanish, Swedish, Taiwanese

Epicor HCM Reviews

Overall rating
3.8/5
71% positive reviews
3
Excellent
2
Very good
0
Average
2
Poor
0
Terrible
François B.

Use it as it is, don't mess it up

Used Daily for 1+ year
Reviewed on 2018/02/13
Review Source: Capterra

Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

Pros

A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.

Cons

Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Susan F.

Epicor HCM through Payroll Administrators eyes

Used Daily for 6-12 months
Reviewed on 2019/05/02
Review Source: Capterra

Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

Pros

I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.

Cons

I have not found anything as of yet, I am using this system for data verification and reporting only.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Ethan H.

Epicor is a strong software that being a user of has had many ups and downs

Used Daily for 6-12 months
Reviewed on 2018/04/10
Review Source: Capterra

Pros

Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.

Cons

When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

Rating breakdown

Value for Money
Ease of Use

Good for small businesses, does not scale well

Used Daily for 2+ years
Reviewed on 2019/02/17
Review Source: Capterra

Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

Pros

A lot of admin options. Can grant permissions by role level security.

Cons

Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

2.0/10
Lillie F.

The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom

Used Daily for Free Trial
Reviewed on 2017/10/05
Review Source: SoftwareAdvice

Pros

The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly.

Cons

Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

2.0/10

Epicor HCM Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Ask an Epicor sales person for product pricing

Epicor HCM Features

  • Employee Self Service

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Compliance Management
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for Epicor HCM

Key features of Epicor HCM

  • Absence tracking
  • Automated workflows
  • Benefits program management
  • Candidate self-service
  • Competency administration
  • Competency administration
  • Custom and standard HR reports
  • Employee direct access
  • Global employee records
  • Goals and training management
  • Interview questions
  • Job history and skills profiles
  • Overtime administartion
  • Payroll management
  • Performance management
  • Recruitment management
  • Third party payroll integrations
  • Time off management
  • Time tracking and online submission
  • Training administration

Benefits

  • Candidate Self Service: Candidates can search and apply for open positions online. Candidate can create job history and skills profiles and attach their resumes.

  • Performance Management: Manage and align employees with corporate goals. Provide appraisals, 360 reviews and rewards.

  • Time Tracking: Use online timesheets to track worked hours. This tools is integrated with Absence Tracking and allows you to set overtime rules and project allocations.

  • Employee Self-Service: Employees can update their profiles, request time off, manage their benefits enrollment, sign company documents, and enroll in training.

  • Training & Development: Set up training courses and sessions, manage costs and enrollment, record completion and progress details and get access to complete training history.

  • Epicor HCM FAQs

    Below are some frequently asked questions for Epicor HCM.

    Q. What type of pricing plans does Epicor HCM offer?

    Epicor HCM offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Ask an Epicor sales person for product pricing

    Q. What are the main features of Epicor HCM?

    Epicor HCM offers the following features:

    • Absence tracking
    • Automated workflows
    • Benefits program management
    • Candidate self-service
    • Competency administration
    • Competency administration
    • Custom and standard HR reports
    • Employee direct access
    • Global employee records
    • Goals and training management
    • Interview questions
    • Job history and skills profiles
    • Overtime administartion
    • Payroll management
    • Performance management
    • Recruitment management
    • Third party payroll integrations
    • Time off management
    • Time tracking and online submission
    • Training administration

    Q. Who are the typical users of Epicor HCM?

    Epicor HCM has the following typical customers:

    Large Enterprises

    Q. What languages does Epicor HCM support?

    Epicor HCM supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, English, Finnish, French, German, Hungarian, Italian, Korean, Polish, Russian, Spanish, Swedish, Taiwanese

    Q. What type of pricing plans does Epicor HCM offer?

    Epicor HCM has the following pricing plans:

    Subscription

    Q. Does Epicor HCM support mobile devices?

    We do not have any information about what devices Epicor HCM supports

    Q. What other apps does Epicor HCM integrate with?

    Epicor HCM integrates with the following applications:

    Dell Boomi, Salesboom CRM, Sympa HR

    Q. What level of support does Epicor HCM offer?

    Epicor HCM offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials