ADP Workforce Now
Cloud based Human capital management (HCM) suite
4,4 /5 (4781 reviews) Write a Review!ADP Workforce Now Overview
What is ADP Workforce Now?
ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.
ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.
ADP Workforce Now Overview
Pricing
Pricing options
Contact ADP for full pricing information.
ADP Workforce Now Features
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ADP Workforce Now Reviews
ADP Workforce Now Reviews
Simple features
overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.
A Lot of Buck for Little Bang
To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.
To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.
This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.
ADP User
My overall experience has been excellent. Their customer service is knowledgeable and skilled. I do not wait long when I need to reach them. They have been critical to my business navigating the COVID-19 crisis. I would have made countless blunders if not for their HR and accounting departments knowledge of the COVID guidelines and policies. Very impressed with ADP and will continue to use them in my office.
Workforcenow for productivity
It helped us to deal with HR matters effectively so that we could see everything with detailed info.
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Simple features
Pros
easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance
Cons
customer service is a little lag and needs more features that's all the negative I've got on this one
HRIS System
Overall my ADP Workforce now experience has been excellent.
Pros
ADP provides useful modules for the HRIS needs. The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful. Not always something that smaller companies can find. We are fortunate to be a PE firm and have that additional ADP support.
Cons
Each module costs and can be pricy. Modules should be bundled and priced accordingly. Also once you buy a module, it seems like the transition to implementation drops off until you remind them you want to move forward with implementation.

A Lot of Buck for Little Bang
To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.
To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.
This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.
Pros
The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers.
For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).
Cons
The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place.
Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.
ADP User
My overall experience has been excellent. Their customer service is knowledgeable and skilled. I do not wait long when I need to reach them. They have been critical to my business navigating the COVID-19 crisis. I would have made countless blunders if not for their HR and accounting departments knowledge of the COVID guidelines and policies. Very impressed with ADP and will continue to use them in my office.
Pros
Everything is very seamless and contained. The tabs are self-explanatory and easy to navigate. You can gather all the info you need for an individual from the same page. Quick and easy to learn. Processes that can be cumbersome on other systems flow smoothly with ADP's system
Cons
I do not have any cons. Minor things that I wanted improved in the past have all been handled with periodic updates and patches.

Workforcenow for productivity
It helped us to deal with HR matters effectively so that we could see everything with detailed info.
Pros
Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.
Cons
Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.
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ADP Workforce Now Pricing
ADP Workforce Now Pricing
Contact ADP for full pricing information.
Contact ADP for full pricing information.
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ADP Workforce Now Features
ADP Workforce Now Features
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Categories
Categories
Additional information for ADP Workforce Now
Additional information for ADP Workforce Now
Key features of ADP Workforce Now
- ACA administration
- API library
- Analytics
- Benchmarking
- Benefits administration
- Cloud based storage
- Compensation
- Compliance
- Create user permissions
- Demo version
- Employee wellness
- Global human capital management
- HR Analytics
- HR outsourcing services
- Human resource management
- Manager and employee self-Service
- Mobile friendly
- Multi-lingual service
- Online support
- Open Enrollment
- Payroll
- Performance Management
- Recruitment
- Reporting
- Scalable plans
- Talent management
- Time and attendance
- Web based dashboard
Benefits
ADP Workforce Now FAQs
ADP Workforce Now FAQs
Below are some frequently asked questions for ADP Workforce Now.
Q. What type of pricing plans does ADP Workforce Now offer?
ADP Workforce Now offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact ADP for full pricing information.
Q. What are the main features of ADP Workforce Now?
ADP Workforce Now offers the following features:
- ACA administration
- API library
- Analytics
- Benchmarking
- Benefits administration
- Cloud based storage
- Compensation
- Compliance
- Create user permissions
- Demo version
- Employee wellness
- Global human capital management
- HR Analytics
- HR outsourcing services
- Human resource management
- Manager and employee self-Service
- Mobile friendly
- Multi-lingual service
- Online support
- Open Enrollment
- Payroll
- Performance Management
- Recruitment
- Reporting
- Scalable plans
- Talent management
- Time and attendance
- Web based dashboard
Q. Who are the typical users of ADP Workforce Now?
ADP Workforce Now has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business
Q. What languages does ADP Workforce Now support?
ADP Workforce Now supports the following languages:
English, French, Spanish
Q. What type of pricing plans does ADP Workforce Now offer?
ADP Workforce Now has the following pricing plans:
Subscription
Q. Does ADP Workforce Now support mobile devices?
ADP Workforce Now supports the following devices:
Android, iPhone, iPad
Q. What other apps does ADP Workforce Now integrate with?
ADP Workforce Now integrates with the following applications:
Cronforce, HRMatrix, HomeTrak, Iconixx, Jobvite, Jostle, Performance Pro, PiiQ by Cornerstone, Synerion, iCIMS Recruit
Q. What level of support does ADP Workforce Now offer?
ADP Workforce Now offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs, Forum
overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.