ADP Workforce Now

Cloud based Human capital management (HCM) suite

4,4 /5 (4585 reviews) Write a Review!

ADP Workforce Now Overview

What is ADP Workforce Now?

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.

ADP Workforce Now Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact ADP for full pricing information.


ADP Workforce Now Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English, French, Spanish

Media

Talent Profile: HR
Reports Example: Compliance
HR: Personal Profile
HR: Statutory Compliance
Analytics Example - dashboard
Benchmarking: sample (compensation explorer)
ADP Mobile App sample
Branded Career Center: Recruitment
Payroll example
ADP Workforce Now video ADP Workforce Now video ADP Workforce Now screenshot: Talent Profile: HR ADP Workforce Now screenshot: Reports Example: Compliance ADP Workforce Now screenshot: HR: Personal Profile ADP Workforce Now screenshot: HR: Statutory Compliance ADP Workforce Now screenshot: Analytics Example - dashboard ADP Workforce Now screenshot: Benchmarking: sample (compensation explorer) ADP Workforce Now screenshot: ADP Mobile App sample ADP Workforce Now screenshot: Branded Career Center: Recruitment ADP Workforce Now screenshot: Payroll example

ADP Workforce Now Reviews

ADP Workforce Now Reviews

Overall rating
4,4
/
5
Excellent
2470

Very good
1497

Average
471

Poor
100

Terrible
47

Value for Money
4,1
Features
4,3
Ease of Use
4,2
Customer Support
4,1
87% recommended this app
Jessica B.

Simple features

overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.


Yuri P.

Workforcenow for productivity

It helped us to deal with HR matters effectively so that we could see everything with detailed info.


Liam M.

A Lot of Buck for Little Bang

To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.

To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.

This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.


Louis W.

Highly efficient

Interface is userfriendly. The backoffice control that allows all admins to monitor, adjust and even supply answers for various staff members is great.


Verified Reviewer

Good, comprehensive time clock option

Overall positive. The option to prompt users to sign new forms by a certain date and change tax withholding with ease.


Jessica B.
Industry: Consumer Services
Company size: 201-500 Employees

Simple features

Used Daily for 1+ year
Reviewed on 2020/08/30
Review Source: Capterra

overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.

Pros

easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance

Cons

customer service is a little lag and needs more features that's all the negative I've got on this one

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Yuri P.
Industry: Events Services
Company size: 2-10 Employees

Workforcenow for productivity

Used Other for 1+ year
Reviewed on 2019/07/28
Review Source: Capterra

It helped us to deal with HR matters effectively so that we could see everything with detailed info.

Pros

Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

Cons

Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Liam M.
Industry: Computer Software
Company size: 11-50 Employees

A Lot of Buck for Little Bang

Used Weekly for 1+ year
Reviewed on 2019/07/24
Review Source: Capterra

To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.

To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.

This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Pros

The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers.

For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Cons

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place.

Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Louis W.
Industry: Music
Company size: 2-10 Employees

Highly efficient

Used Weekly for 1-5 months
Reviewed on 2020/07/18
Review Source: Capterra

Interface is userfriendly. The backoffice control that allows all admins to monitor, adjust and even supply answers for various staff members is great.

Pros

I've had the privilege of utilizing ADP software for quite some time now. I must say the back office sufficiency is amazing, the online platform is user friendly. Lastly, the customer service support for new people is beyond impeccable. Thank you ADP for your service and excellence.

Cons

If I could improve, I would make the onramp to the back office more accessible. However, I understand the security protocols needed when hosting online financial information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Medical Practice
Company size: 51-200 Employees

Good, comprehensive time clock option

Used Daily for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

Overall positive. The option to prompt users to sign new forms by a certain date and change tax withholding with ease.

Pros

ADP allows time clock, retirement and insurance benefits, company and state/federal forms to be all in one portal. As opposed to other vendors that offer these a la carte, it is nice to have a 'one-stop' option. This offers good value for the software's price.

Cons

Can be a significant learning curve for new users who are less adept with computer systems. Entering hours in military time takes getting used to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,2/10
Based on 4 585 user ratings
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ADP Workforce Now Pricing

ADP Workforce Now Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact ADP for full pricing information.

Contact ADP for full pricing information.

Value for Money
4,1/5
Based on 4 585 user ratings
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ADP Workforce Now Features

ADP Workforce Now Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 4 585 user ratings
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Categories

Additional information for ADP Workforce Now

Additional information for ADP Workforce Now

Key features of ADP Workforce Now

  • ACA administration
  • API library
  • Analytics
  • Benchmarking
  • Benefits administration
  • Cloud based storage
  • Compensation
  • Compliance
  • Create user permissions
  • Demo version
  • Employee wellness
  • Global human capital management
  • HR Analytics
  • HR outsourcing services
  • Human resource management
  • Manager and employee self-Service
  • Mobile friendly
  • Multi-lingual service
  • Online support
  • Open Enrollment
  • Payroll
  • Performance Management
  • Recruitment
  • Reporting
  • Scalable plans
  • Talent management
  • Time and attendance
  • Web based dashboard

Benefits

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • ADP Workforce Now FAQs

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    Q. What type of pricing plans does ADP Workforce Now offer?

    ADP Workforce Now offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact ADP for full pricing information.

    Q. What are the main features of ADP Workforce Now?

    ADP Workforce Now offers the following features:

    • ACA administration
    • API library
    • Analytics
    • Benchmarking
    • Benefits administration
    • Cloud based storage
    • Compensation
    • Compliance
    • Create user permissions
    • Demo version
    • Employee wellness
    • Global human capital management
    • HR Analytics
    • HR outsourcing services
    • Human resource management
    • Manager and employee self-Service
    • Mobile friendly
    • Multi-lingual service
    • Online support
    • Open Enrollment
    • Payroll
    • Performance Management
    • Recruitment
    • Reporting
    • Scalable plans
    • Talent management
    • Time and attendance
    • Web based dashboard

    Q. Who are the typical users of ADP Workforce Now?

    ADP Workforce Now has the following typical customers:

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    Q. What languages does ADP Workforce Now support?

    ADP Workforce Now supports the following languages:

    English, French, Spanish

    Q. What type of pricing plans does ADP Workforce Now offer?

    ADP Workforce Now has the following pricing plans:

    Subscription

    Q. Does ADP Workforce Now support mobile devices?

    ADP Workforce Now supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ADP Workforce Now integrate with?

    ADP Workforce Now integrates with the following applications:

    Cronforce, HRMatrix, HomeTrak, Iconixx, Jobvite, Jostle, Performance Pro, PiiQ by Cornerstone, Synerion, iCIMS Recruit

    Q. What level of support does ADP Workforce Now offer?

    ADP Workforce Now offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs, Forum