ADP Workforce Now

4.4 (6,808)
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Cloud based Human capital management (HCM) suite

About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.


Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Images

    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example
    View 10 more
    ADP Workforce Now video
    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example

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    Reviews

    Overall rating

    4.4 /5
    (6,808)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 6,808
    Jeremy
    Jeremy
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review from a cleaning company

    Reviewed on 2024/08/05

    It's been very positive I would use this everyday and recommended to anybody

    It's been very positive I would use this everyday and recommended to anybody

    Pros

    The ability to allow all of workers to connect through a single app and see everything they need to see for their job that day

    Cons

    Some of the abilities need to be updated because it's still a little janky on Android

    Yuri
    Yuri
    Overall rating
    • Industry: Events Services
    • Company size: 2–10 Employees
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Workforcenow for productivity

    Reviewed on 2019/07/28

    It helped us to deal with HR matters effectively so that we could see everything with detailed info.

    It helped us to deal with HR matters effectively so that we could see everything with detailed info.

    Pros

    Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

    Cons

    Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

    Alternatives Considered

    Zoho People, Gusto and BambooHR

    Reasons for Choosing ADP Workforce Now

    It is more mobile accessible, PC dashboard is more user-friendly. Better human resource management.

    Switched From

    Zoho People

    Reasons for Switching to ADP Workforce Now

    It provides better recruiting and HR outsourcing services. Besides prices are highly reasonable for the paid plans.
    Cindy
    Overall rating
    • Industry: Environmental Services
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Switched to ADP

    Reviewed on 2024/09/26

    I had a great experience with all the team I worked with at ADP. I could call my sales team with...

    I had a great experience with all the team I worked with at ADP. I could call my sales team with questions regarding anything and they would help instead of sending me elsewhere. Everyone was really personable.

    Pros

    Easy to understand and follow. Good support team, very knowledgeable.

    Cons

    Conversion was a little rough but I was helped through it. Change is always a pain.

    Kym
    Overall rating
    • Industry: Packaging & Containers
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    If you like HOLD MUSIC.....this is your product.

    Reviewed on 2024/09/27

    Here is what is upsetting, I loved their product. LOVED IT. It did 99% of what I needed it to do....

    Here is what is upsetting, I loved their product. LOVED IT. It did 99% of what I needed it to do. I was a proponent of this system to our organization for years, so what makes it heartbreaking for me, is that they couldn't deliver on customer service. They have to be the worst in the industry as it relates to customer service. Hours of waiting on hold for someone to take my call was the number one reason for leaving and it broke my heart.

    Pros

    Ease of use. Very intuitive system and it was simple and put together well.

    Cons

    Waiting on the phone for customer service help. Hours on end I'd spent waiting for someone to pick up the phone or return a call.

    Alternatives Considered

    Paychex Flex

    Reasons for Switching to ADP Workforce Now

    We didn't have to switch current providers.
    Dominique
    Overall rating
    • Industry: Medical Practice
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Opinion of ADP

    Reviewed on 2024/07/23

    I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to...

    I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to manage my team's payroll efficiently.

    Pros

    I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.

    Cons

    Sometimes the app has glitches and when we clock in or out the app doesn't collect our times

    Showing 5 reviews of 6,808 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Free Trial: Not Available

    Please contact ADP for pricing information. Promo Offer: 4 months free payroll

    ADP Workforce Now has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ADP Workforce Now supports the following languages:

    Brazilian Portuguese, English, European Portuguese, French, Italian, Portuguese, Spanish

    ADP Workforce Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ADP Workforce Now integrates with the following applications:

    Microsoft Outlook, Oracle Fusion Cloud HCM, QuickBooks Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct

    ADP Workforce Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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