ADP Vantage HCM

3.6 (185)
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Globally scalable HR system

About ADP Vantage HCM

ADP Vantage HCM comes in multiple scalable packages that are designed to grow along with your enterprises and level of staff. ADP Vantage HCM gives you comprehensive HCM analytics, human resource management, benefits administration, payroll services, time and attendance, as well as talent management. All ADP Vantage HCM data is fed into your dashboard in real-time and you can create diagrams and charts based on these reports.

ADP Vantage HCM also comes in a demo version (before any financial commitment is required) and online support from initial inception to ongoing enquiries.


Key benefits of ADP Vantage HCM

  • Human resource management and talent management - ADP Vantage HCM provides you with real-time employee success insights and gives you complete coordination of new talent and prospect employees. ADP Vantage HCM also gives you the ability to administrate employee benefits and is tax compliant.

  • Analytics and reporting - ADP Vantage HCM provides live reports of your employee success rates with the ability to export and download this data. ADP Vantage HCM also enables you to create charts and diagrams based on this data and these can be viewed on mobile or web.

  • Versions and plans: The ADP Vantage HCM sales team are free to call and provide complete scalability with the packages. ADP Vantage HCM is also optimized for mobile devices and includes a smartphone application that is linked and automatically synced to your web based platform.

  • Support and guidance: ADP Vantage HCM provide an array of video tutorials and whitepapers to help you get started. FAQs, email support and forums.

  • Images

    ADP Vantage HCM Software - Dashboard
    ADP Vantage HCM Software - Resources
    ADP Vantage HCM Software - Dashboard - mobile view
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    ADP Vantage HCM video
    ADP Vantage HCM Software - Dashboard
    ADP Vantage HCM Software - Resources
    ADP Vantage HCM Software - Dashboard - mobile view

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    Reviews

    Overall rating

    3.6 /5
    (185)
    Value for Money
    3.4/5
    Features
    3.5/5
    Ease of Use
    3.5/5
    Customer Support
    3.1/5

    Already have ADP Vantage HCM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 185
    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Okay

    Reviewed on 2019/12/05

    My overall experience with ADP Vantage is okay, there isn't anything fantastic but there also isn't...

    My overall experience with ADP Vantage is okay, there isn't anything fantastic but there also isn't anything that I don't like other than what was mentioned above.

    Pros

    I like the new layout of the website. I like how you can see your pay, time, the amount of hours that you have accumulated. I also like that when you go to see your pay stubs you can expand it and do the calculations on your own and it shows you the exact amount that has been or will be taken out of your check

    Cons

    What I don't like about it is that when you have something that needs attention you can't fix it yourself.

    Kent
    Overall rating
    • Industry: Management Consulting
    • Company size: 2–10 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    payroll services

    Reviewed on 2016/11/09

    We need to define product...IS "product" a piece of software or the service provided by your...

    We need to define product...IS "product" a piece of software or the service provided by your company or the combination of the two?

    The software is excellent. Well written and easy to use and maintain.
    The support...Employees change often and when a serious issue needs to be handled, they require me to call someone else.

    When a big issue arises you can forget about proper follow through. Any and everyone is willing to drive to my place of business to talk and leave a few free pens and sticky notes. I don't need your pens. I have been raked over the coals on the Work Comp pricing and I can't get resolution. It is so infuriating that I have explained the issue, provided competitor pricing and nothing happens.

    I am looking to not only move my work comp to a more competitive company, but I am moving my payroll service as well. Are we a big loss?... Not at all. However, as each of our small companies move away because we aren't "a big fish" you will eventually feel the pain and discomfort of such losses.

    All this could be avoided if I could get my questions not only answered, but price changes immediately implemented and credited since it is an obvious egregious over charge and over sight. But no...Too many employees between the customer and the people who can make things happen.

    Maybe you need someone like myself that operates a small business to show you how to provide the customer service we want, not the customer service you think we need. We are extremely easy to understand and typically low maintenance. I would think having a lot of small businesses is better than one large business. Better diversification, better profit potential because of the diverse needs of each company would allow you to sell other products line you offer to an even larger customer base.

    Sadly, I am sure this review will be seen by the one employee hired to check the email server and forward to another email that is rarely checked. The Regional Manager will continue to stress about his or her employee turnover rate because his/her boss has a cap to stay under or it sets off an alarm that requires them to file a report explaining why customer service ratings are down, new customer sign ups are low, existing customer base is dropping and employee retention is increasing. Their aggravation will be felt by the Regional Manager; who in turn will call or probably email their District Manager, who has limited training on leadership, and they in turn will REACT to their Supervisor instead of taking in the information, assessing it, and creating a measurable plan to actual FIX these issues.

    Again, this is probably all for nothing. ADP is doing just fine and close to an all time high stock price. However, over the last 5 years how many new payroll companies have come onto the scene? Does anyone ask why? Job markets have been soft and more people leaving the job market. So...one reason could be OPTION 1: software design. Or maybe...OPTION 2: customer service. I'm going to go with OPTION 2.

    Such a simple service to do. Extremely basic and easy to teach and to execute. Customer Service creates loyalty. Take the word customer off and just use the word SERVICE. Think about it..SERVICE. From picking up your groceries or dry cleaning. A smile, good product, and if there is ever an issue, you identify and fix it immediately. That is all most of us ask for from those we live with, work with, and play with. We want our needs met and if you mess up: apologize, fix it, learn from it...repeat.

    Meeting the customers needs is much cheaper than all the pens, sticky notes, and coffee mugs that are made trying to project an image. How about instead of projecting the image...BE THE IMAGE! Be the leader in the industry. Be what everyone else looks up to. Since ADP is the world's largest payroll provider the best way to clinch #1 and stay there forever is by beating everyone else at customer service. You have the pricing, you have the software, you have the internal operating procedures already in place. Now put fear in your competitor by making it impossible to meet, much less beat, the service you provide.

    I end this review with the same question I started with...IS "product" a piece of software or the service provided by your company or the combination of the two?

    Sincerely,

    Kent Snyder

    Barbara
    Overall rating
    • Industry: Airlines/Aviation
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Defects everywhere

    Reviewed on 2019/12/29

    No customer service, call in with an issue and days for resolution

    No customer service, call in with an issue and days for resolution

    Pros

    Nothing, Defects everywhere . Tax calculations incorrect

    Cons

    Cumbersome, payroll always delayed, just slow

    Alternatives Considered

    UKG Pro

    Reasons for Choosing ADP Vantage HCM

    Product sun setting

    Reasons for Switching to ADP Vantage HCM

    Price and banking
    Jessica
    Jessica
    Overall rating
    • Industry: Telecommunications
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    A Popular Choice

    Reviewed on 2019/08/27

    Overall, I like using it. A lot of companies use ADP so I have paystubs from two different jobs on...

    Overall, I like using it. A lot of companies use ADP so I have paystubs from two different jobs on file which was confusing for a second but overall is convenient when you need to pull paystubs.

    Pros

    The quick selection buttons on the home page make for easy navigation over using the navigation bar. Lots of tied in features. For example, you can integrate "my learning" if everyone needs to watch a video or do a quiz, etc. You can also punch in and out, have different work codes, etc, in the same software so it's got a lot of functionality.

    Cons

    Before we switched to ADP Vantage altogether, we used ADP for work and the vantage portal to log in from home and I consistently had a lot of problems with it. It didn't make a lot of sense why my logins would be different between the two. It seems more streamlined now. The navigation can feel a bit clunky compared to gusto but it has a ton of pages and info which is also nice.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Reliability Starts with ADP

    Reviewed on 2023/06/01

    Pros

    is very easy to use, very reliable, and all the payroll information needed in one software

    Cons

    There is nothing I disliked, very helpful and useful

    Showing 5 reviews of 185 Read all reviews

    ADP Vantage HCM FAQs

    Below are some frequently asked questions for ADP Vantage HCM.

    ADP Vantage HCM offers the following pricing plans:

    • Free Trial: Not Available

    Contact ADP Vantage HCM for a sales quote.

    ADP Vantage HCM has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ADP Vantage HCM supports the following languages:

    Chinese, Dutch, English, French, German, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

    ADP Vantage HCM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ADP Vantage HCM has

    ADP Vantage HCM offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support

    Related categories

    See all software categories found for ADP Vantage HCM.