ShippingEasy

ShippingEasy

Powerful, Yet Simple Shipping Software

4.8/5 (851 reviews)

ShippingEasy Overview

ShippingEasy is made for the online seller and eCommerce business that wants to automate and remove the pain from a lot of back-end fulfillment processes like printing accurate shipping labels, printing labels in batches, applying shipping rules to assign postage to common order types, automatically sending tracking status emails to customers, simplifying the returns process, managing inventory, and much more.

ShippingEasy integrates with the platforms you sell online and downloads orders instantly, enabling them to be processed quickly and accurately, automatically posting order status back to those platforms once an order is fulfilled. Platforms include, but are not limited to, places like Amazon, eBay, Shopify, Bigcommerce, Volusion, Paypal, and many more.

On top of simplifying, automating, and removing pain from the shipping process, ShippingEasy immediately gives you access to the lowest available USPS shipping rates regardless of your individual shipping volume.

Pricing

Starting from
US$29,00
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English, Spanish

ShippingEasy Reviews

Overall rating
4.8/5
98% positive reviews
732
Excellent
99
Very good
18
Average
1
Poor
1
Terrible
Kohl M.

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Used Daily for 1+ year
Reviewed on 2018/01/16
Review Source: Capterra

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Pros

I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Cons

There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gay H.

Been using them for years!!!

Used Daily for 2+ years
Reviewed on 2019/08/22
Review Source: Capterra

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices.

Pros

I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy.

Cons

To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rodney H.

Been using this for many years

Used Daily for 2+ years
Reviewed on 2019/08/06
Review Source: Capterra

It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after installing shipping easy all orders go out the same day and weekend orders on Monday with several hours to spare, absolutely incredible, it has saved us tons of time and money and also they helped with postage. First-class all the way around the block and back.

Pros

SUPPORT!! Although not needed very much because it is so easy to use, blew shipstaion out of the water. we gave shipstation a months trial and was super confusing. We have used this now for several years and the tech support is nothing short of fricken awesome. Fast and knowledgable. They are like one person answering your questions, nothing like I have ever seen in my lifetime. Lifetime customer.

Cons

I have 0 cons. It's affordable, reliable and efficient.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tanya B.

I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all in one!

Used Daily for 6-12 months
Reviewed on 2018/06/26
Review Source: Capterra

Cut down on shipping errors, saved money and time!

Pros

What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.

Cons

The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Allen H.

They take care of you!

Used Daily for 2+ years
Reviewed on 2019/07/03
Review Source: Capterra

In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out.

Pros

Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use.

Cons

It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ShippingEasy Pricing

Starting from
US$29,00
Pricing options
Free Trial
Free
Subscription
Value for money

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.

ShippingEasy Features

  • API
  • Inventory Management
  • Real Time Data
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for ShippingEasy

Key features of ShippingEasy

  • Ability to brand customer communications
  • Ability to brand customer communications
  • Advanced Automation features such as IF/THEN rules
  • Advanced reporting for your stores
  • Auto paste-back of tracking information
  • Auto-generated customs forms
  • Auto-update customers on shipping status
  • Automate printing with ConnectEasy
  • Automated postage selection
  • Automatically send tracking # emails
  • Batch labels up to 200 at a time
  • Compare rates for cheapest shipping options
  • Customize mapping on order status, carrier, etc
  • Extended hours support: 7am-7pm from Austin
  • InstantLabel - Automatically print labels with no touches!
  • Integrate with all of your marketplaces
  • Inventory management
  • Label printing
  • Manage stock levels, sync stock automatically
  • Manage your entire shipping process in one place
  • On-boarding training & assistance
  • One-click returns, reprint, refund - easy
  • Print on thermal or laser, two per page, one-by-one
  • Supports all major shipping carriers
  • Sync w/ QuickBooks Desktop / Online
  • USPS Commercial Plus Pricing with no volume commitment
  • USPS, FedEx, UPS, DHL Global
  • Up to 46% off USPS rates

Benefits

Access to lowest available USPS shipping rates including our proprietary Flat Rate Green Cubic Rates, manage your inventory stock levels syncing to stores automatically, assign shipping rules to common order types for instant shipping label creation, send tracking number emails automatically to customers, set up 1 click returns or include pay-on-use return labels inside your shipment, and much more!

ShippingEasy FAQs

Below are some frequently asked questions for ShippingEasy.

Q. What type of pricing plans does ShippingEasy offer?

ShippingEasy offers the following pricing plans:

Starting from: US$29,00

Pricing model: Free, Subscription

Free Trial: Available

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.

Q. What are the main features of ShippingEasy?

ShippingEasy offers the following features:

  • Ability to brand customer communications
  • Ability to brand customer communications
  • Advanced Automation features such as IF/THEN rules
  • Advanced reporting for your stores
  • Auto paste-back of tracking information
  • Auto-generated customs forms
  • Auto-update customers on shipping status
  • Automate printing with ConnectEasy
  • Automated postage selection
  • Automatically send tracking # emails
  • Batch labels up to 200 at a time
  • Compare rates for cheapest shipping options
  • Customize mapping on order status, carrier, etc
  • Extended hours support: 7am-7pm from Austin
  • InstantLabel - Automatically print labels with no touches!
  • Integrate with all of your marketplaces
  • Inventory management
  • Label printing
  • Manage stock levels, sync stock automatically
  • Manage your entire shipping process in one place
  • On-boarding training & assistance
  • One-click returns, reprint, refund - easy
  • Print on thermal or laser, two per page, one-by-one
  • Supports all major shipping carriers
  • Sync w/ QuickBooks Desktop / Online
  • USPS Commercial Plus Pricing with no volume commitment
  • USPS, FedEx, UPS, DHL Global
  • Up to 46% off USPS rates

Q. Who are the typical users of ShippingEasy?

ShippingEasy has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ShippingEasy support?

ShippingEasy supports the following languages:

English, Spanish

Q. What type of pricing plans does ShippingEasy offer?

ShippingEasy has the following pricing plans:

Free, Subscription

Q. Does ShippingEasy support mobile devices?

We do not have any information about what devices ShippingEasy supports

Q. What other apps does ShippingEasy integrate with?

ShippingEasy integrates with the following applications:

AmeriCommerce, BigCommerce, ChannelAdvisor, Finale Inventory, GroovePacker, Magento, QuickBooks, Stitch Labs, UPS Ready, Webgility

Q. What level of support does ShippingEasy offer?

ShippingEasy offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials