Skilljar

LMS for Customer and Partner Training

4,6 /5 (17 reviews) Write a Review!

Skilljar Overview

What is Skilljar?

Skilljar is the easiest way for businesses to educate their customers and partners.

Skilljar’s cloud-based learning management system (LMS) is designed for training your extended enterprise. Simply upload content, customize the branding and publish online courses to the web - no developers or technical knowledge needed. Key differentiators for our solution:

- Easy-to-use interface for both trainees and administrators
- Powerful built-in e-commerce engine with multiple payment options, multi-seat licensing, and promotion code capabilities
- Mobile responsive on smartphones, tablets, and computers
- Real-time analytics and data connections with hundreds of business applications including Salesforce.com

Skilljar Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Please contact Skilljar for pricing information.


Skilljar Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

01 - catalog
02 - course details
03 - checkout
04 - video lesson
05 - lesson analytics summary
Skilljar video Skilljar screenshot: 01 - catalog Skilljar screenshot: 02 - course details Skilljar screenshot: 03 - checkout Skilljar screenshot: 04 - video lesson Skilljar screenshot: 05 - lesson analytics summary

Skilljar Reviews

Skilljar Reviews

Overall rating
4,6
/
5
Excellent
11

Very good
5

Average
1

Poor
0

Terrible
0

Value for Money
4,4
Features
3,9
Ease of Use
4,4
Customer Support
4,7
94% recommended this app
Verified Reviewer

Awesome Learning Management Tool

Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.


Jason A.

Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple...

I can grow my business through continued exposure, subscription or a la carte course sales, and can therefore grow my education/training team by showing a return on the investment in the form of renewable revenue.


Elizabeth S.

There's gotta be a better way

I would like Skilljar to be easier to use on the administrative end. Really, it isn't that complicated to design sessions and websites, but Skilljar makes it a constant hassle. Between coding changing constantly or their entire system updating, I feel like I'm always having to check on the sites I built, even if I personally have no updates to make.


Loren A.

Highly responsive and supportive as we transition from scrappy startup to mature business.

Demand Gen and awareness of our platform as we were entering the market. There was a guided set of videos that showed how and why our platform would help our customers. As we became more mature, we were able to connect login ID's to our SaaS platform, use real eLearning formats like SCORM and track user education.


Pat D.

Skilljar is a great partner - responsive to our business requirements and very agile. Very...

Higher customer satisfaction, growing training revenue stream, and increased training consumption.


Verified Reviewer
Industry: Retail
Company size: 201-500 Employees

Awesome Learning Management Tool

Used Daily for 1-5 months
Reviewed on 2019/09/10
Review Source: Capterra

Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.

Pros

The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.

Cons

Giving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jason A.
Industry: Computer Software
Company size: 51-200 Employees

Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple check!

Used Daily for 1-5 months
Reviewed on 2017/09/28
Review Source: Capterra

I can grow my business through continued exposure, subscription or a la carte course sales, and can therefore grow my education/training team by showing a return on the investment in the form of renewable revenue.

Pros

I like how Skilljar is easy for learners to use. Because their focus is on training your customers learners, there is some killer functionality around exposing (and selling) education content to any and all users. The reporting dashboard is great and helps my customers understand how their people are progressing. The look and feel of the site is great and with editable CSS, very customizable.
The most important thing is that there is an integration that sends data FROM Skilljar TO my CRM database, when for most other LMSs, it is the other way around. Because of this, I can use my education and the training site as a prospecting tool. I can even create promo codes for serious prospective customers if they want to see what some of our paid content looks like. I can then market to these learners, understand when a customer has dropped off in their engagement, or get notified when a new line-of-business is interested, to maybe be able to increase their renewal!

Cons

There is some limitations with their learning validation methods that could be improved. Quiz question types are currently limited, and there is no native way that learners cannot upload content for evaluation you have to use a third party solution like Box or Google Drive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Elizabeth S.
Industry: Education Management
Company size: 11-50 Employees

There's gotta be a better way

Used Daily for 1+ year
Reviewed on 2019/10/29
Review Source: Capterra

I would like Skilljar to be easier to use on the administrative end. Really, it isn't that complicated to design sessions and websites, but Skilljar makes it a constant hassle. Between coding changing constantly or their entire system updating, I feel like I'm always having to check on the sites I built, even if I personally have no updates to make.

Pros

Skilljar does make it possible for several different sessions to run at once. It is easy for the user to navigate and does present like a "typical" website.

Cons

The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing. It also seems antiquated and not fresh and up-to-date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Loren A.
Industry: Computer Software
Company size: 201-500 Employees

Highly responsive and supportive as we transition from scrappy startup to mature business.

Used Daily for 6-12 months
Reviewed on 2017/09/28
Review Source: Capterra

Demand Gen and awareness of our platform as we were entering the market. There was a guided set of videos that showed how and why our platform would help our customers. As we became more mature, we were able to connect login ID's to our SaaS platform, use real eLearning formats like SCORM and track user education.

Pros

Great customer support! Skilljar is easy to use, host and track for non-technical or non-education roles and companies. The format and guidance of the product pushes users to good learning architecture. Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.

Cons

Limited in comparison to typical LMS solutions. Customization to match our company look and style is challenging. Taking bulk actions or detailed customization, like URL link crafting is not available to the user. You need to involve customer support or a CSM. Limited customization of reporting and no push reports.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pat D.
Industry: Computer Software
Company size: 201-500 Employees

Skilljar is a great partner - responsive to our business requirements and very agile. Very happy.

Used Daily for 1+ year
Reviewed on 2017/10/05
Review Source: Capterra

Higher customer satisfaction, growing training revenue stream, and increased training consumption.

Pros

Skilljar provides our customers with modern, mobile friendly user experience. It also aligns well with our go-to-market model (we sell an all-you-can-eat subscription to our self-paced micro-learning). Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo). Their Rest API allows us to quickly build integrations into other systems (such as GainSight for CSM visibility into training consumption).

Cons

We had some challenges with the Saleforce integration because we are not a SaaS solution so connecting "student" objects to "contacts" to "accounts" was not easy/smooth.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 17 user ratings
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Skilljar Pricing

Skilljar Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Please contact Skilljar for pricing information.

Please contact Skilljar for pricing information.

Value for Money
4,4/5
Based on 17 user ratings
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Skilljar Features

Skilljar Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3,9/5
Based on 17 user ratings
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Categories

Additional information for Skilljar

Additional information for Skilljar

Benefits

Skilljar’s customer training platform helps companies like Autodesk and Uber successfully onboard and retain their customers and partners.

Skilljar FAQs

Skilljar FAQs

Below are some frequently asked questions for Skilljar.

Q. What type of pricing plans does Skilljar offer?

Skilljar offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Please contact Skilljar for pricing information.

Q. What are the main features of Skilljar?

We do not have any information about Skilljar features

Q. Who are the typical users of Skilljar?

Skilljar has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Skilljar support?

Skilljar supports the following languages:

English

Q. What type of pricing plans does Skilljar offer?

Skilljar has the following pricing plans:

Subscription

Q. Does Skilljar support mobile devices?

We do not have any information about what devices Skilljar supports

Q. What other apps does Skilljar integrate with?

Skilljar integrates with the following applications:

Cyfe, Guru, LeadMaster, Marketo Engage, Qualified, Retently, Totango, VisitorTrack, Zendesk, Zoom

Q. What level of support does Skilljar offer?

Skilljar offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support