ToutApp

ToutApp

Generate sales from email

4.2/5 (559 reviews)

ToutApp Overview

ToutApp is an email management and email marketing software designed to integrate with email clients to track and promote certain email campaigns and marketing operations. ToutApp lets you create and quickly insert email templates, follow up strategies with responders and non-responders as well as track email presentations and other reach out documents.

The ToutApp email management tool acts both as an operations and sales enablement platform by enabling you to carry out numerous email marketing promotions and follow up on the success. The ToutApp analytics allow you to assess the most highly performing content as well as click trends from within your CRM segments. Live data reports give you valuable insights into time trends and whether certain attachment were opened and if the email recipient clicked-through to your website or not.

ToutApp comes with a 14 day trial and ongoing support features - telephone and email. Numerous email and CRM integrations ensure that your customer data is fully synced and an information transparency existed between all platforms.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United Kingdom, United States

Supported Languages

English

ToutApp Reviews

Overall rating
4.2/5
86% positive reviews
241
Excellent
240
Very good
66
Average
7
Poor
5
Terrible
Verified Reviewer

Flexible and Adaptable, Best for Technical Users

Used Daily for 2+ years
Reviewed on 2019/07/22
Review Source: Capterra

The depth of configurability has been a huge benefit for our organization, a global enterprise company with a complex international business structure. While there are challenges in terms of getting users up to speed, much of what we accomplish we could not have done on our previous systems in terms of the complexity of scoring, routing, and lead management.

Pros

The ability to customize and scale has been the biggest benefit of Marketo, paired with the levels of complexity that can be used to refine audiences and reporting in ways that cannot be acheived in other platforms.

Cons

There is a significant rampup and onboarding period, the tool is designed for a more technical user, which can cause some frustrations and leads to a learning curve

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Md masoom R.

Indeed a Best-in-Class Marketing Automation Software

Used Daily for 2+ years
Reviewed on 2019/07/03
Review Source: Capterra

My overall experience with Marketo Marketing Automation is satisfactory. I am using it daily for marketing automation for different marketing campaigns for different team members and I found this platform very helpful and amazing. My experience with their dashboards and reports features are mindblowing and this is the best thing about this tool.

Pros

I like almost everything about this amazing marketing automation tool. Some of the things that I like most about it is the following:

1. Marketo customer support team is very responsive and always available to help, this is something I like the most.

2. Marketo's simple and easy user interface is amazing and very easy to use. This is the second thing that I like about it.

3. Marketo's amazing dashboards and reports features are the 3rd things that I like most about it. It is very informatics.

Cons

I want to share one thing that I dislike about it and that is Marketo is a little bit expensive compared to other tool but I must say that it is worth to spend on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Emanuela C.

My experience with Marketo

Used Daily for 2+ years
Reviewed on 2018/05/28
Review Source: SoftwareAdvice

Pros

Marketo is a great marketing tool that allows automating repetitive marketing activities. I am using Marketo since 4 years.
We use it to improve our lead generation process and we integrated Marketo with Salesforce. We are using Marketo Forms embedded on our website to get the personal information, track the activities done by leads and notify the sales reps. We are able to track campaigns (members are synced to Salesforce campaigns) and lead sources to measure effectiveness of marketing activities. We created a series of program templates that can be replicated to manage events, webinars, newsletters or email blastings. Cloning the templates all our marketers can start a new program easily customizing just the details, without errors and saving time. I want to mention a powerful feature that I use daily - smart lists - they allows to target a specific audience and continuously been fed with new members that match the criteria.

Cons

- Integration with MS Dynamics: we started with MS dynamics CRM and the integration is not seamless as the integration with Salesforce. We had unresolved issues for 3 years until we decided to move our CRM to Salesforce.
- Consulting Services: we started our project with direct Marketo consulting services but our project manager was not responsive and we had the impression that each PM had too many customers to manage and do not have the time to dedicate the right effort to each project. For this reason, we moved our project to an external consultant firm and the results are much better.
- Support: the response time of the standard support is not quick and usually it takes some days to resolve it.
- Landing pages: it is missing a validation workflow on the thank you pages (to be sure that those who will access the thank you page have successfully filled-out the form included in the landing page)
- Reporting: the reports are very basics

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jasmine K.

Impressive and efficient

Used Daily for 1+ year
Reviewed on 2017/12/20
Review Source: SoftwareAdvice

Marketo gives me the opportunity to seamlessly deliver information to the sales users in my organization through the Marketo Sales Insights tool in Salesforce as well as triggered alerts/emails. I really enjoy the speed of the Salesforce sync as we are able to create/monitor campaigns and attribute revenue almost instantly.

Pros

Marketo is consistently ranked by analysts as a top automation solution, and I can finally see why! As a marketer, it’s simple to use but also robust for program management from creation to reporting. On a day-to-day basis, I use Marketo within a B2B environment and we wouldn’t be able to function without it. It’s a key tool for my marketing strategy, one of our most used functionalities is cloning programs, tactics, and campaigns. This allows us to make fewer mistakes and maintain continuity from user-to-user, an efficiency for my nimble, growing team.

What I’d like to see is continued product improvement driven by customer voices. I’m excited for the new Mercury UI to debut in 2018!

Cons

As an admin within a small team, the uptime to full functionality can be like climbing a steep hill on a cold day. Simply put, learning this tool can feel cumbersome if it’s not your only responsibility. Luckily, the Marketing Nation Community combined with the product docs and Marketo University prove to be helpful resources for growing your knowledge. Within a year I was able to confidently learn the tool, contribute new ideas, and become a Marketo Certified Expert (MCE).

Service/support - Compared to other automation platforms, there seems to be limited support and desire for accounts to have a 1:1 communication on a regular basis with an account rep. We’ve recently been assigned a new rep and we're making progress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Austin S.

Best-in-class Marketing Automation Solution

Used Daily for 2+ years
Reviewed on 2017/06/06
Review Source: SoftwareAdvice

Pros

Marketo is the "Porsche with a manual transmission" of marketing automation platforms. It's full of cool features and is incredibly powerful. The strengths: 1) Workflow flexibility that is unmatched by other platforms. Building complex data management, lead scoring, and organizational processes (such as lead routing) is very achievable in Marketo. They basically give you every function they can possibly code and let their customers piece them together as they like (more on this in #7). 2) The engagement programs, primarily meant for lead nurturing, are truly best-in-class. It's a little bit of an adjustment at first, but it really simplifies complex nurturing tracks and saves marketers from putting prospects into multiple tracks at once (which happens more than most admit) 3) The vision is impressive. Marketo has a clear, long-term vision that they continually deliver on. Examples being advances in personalization, ABM, ect. I'd bet on them to lead the way (or buy the way via Vista ) to whatever is next in marketing automation, such as AI or machine learning.

Cons

I love Marketo. But, there are some things I don't love. 1) The landing page builder has made improvements but still, leaves some to be desired. Unless a template available for import matches what you'd like to do, you pretty much have to hire a developer to build your templates. 2) The reporting is somewhat overhyped. They REALLY sell revenue cycle analytics, but in reality, it's tough to implement and even tougher to accurately maintain. Since data is essentially timestamped and not stored in an external record (i.e. like Salesforce has for a campaign member), if you mess it up, you're SOL. Marketo's advice to me was "don't mess up."

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

ToutApp Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

<li>Self-Service Edition - starts at $49.00/user/month
<li>Enterprise Plan Edition - starts at $15k annually

ToutApp Features

  • API
  • Activity Dashboard
  • CRM Integration
  • Call Recording
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • Automatic Notifications
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Real Time Reporting
  • SMS Integration
  • Voice Mail

Additional information for ToutApp

Key features of ToutApp

  • 14 day trial
  • Auto syncs with your CRM
  • Automatic file attachments
  • Automatic follow-ups
  • Build email campaigns
  • Create sales emails
  • Follow up intelligently
  • Highlight the best performing content
  • Increase collaboration and communication
  • Live data reports
  • Multiple integrations
  • Online support
  • Real-Time tracking on performance
  • Schedule delivery for opportune times
  • Set reminders for following up
  • Streamline email templates
  • Suggest calender meetings
  • Track emails and presentations
  • Track when emails are opened
  • Track when links are clicked

Benefits

  • Create sales emails and email campaigns - ToutApp lets you create and execute single or mass email campaigns from within the dashboard. The ToutApp integrates with your email client and tracks exactly when an email was opened, the clicks, the attachments and even when a presentation was opened and for how long.

  • Streamline email templates and follow ups - ToutApp lets you create and save multiple email templates for quick insertions to generic responses. These templates can be edited at any time and can also be automatically set up to send if a particular prospect fails to respond to a previous email or campaign.

  • Tracking and highlight the best performing content - With ToutApp you can monitor and assess all email interactions that are sent in a particular campaign. From non opens to website click through, ToutApp will identify the best performing content with your campaigns to help you identify improvements in your pitch.

  • Online support, trial and resources - ToutApp comes with email and telephone support (based on your license package) as well as online training, new rep onboarding, consulting and professional services, product development and a 14 day trial for you to experience without any financial commitment.

  • ToutApp FAQs

    Below are some frequently asked questions for ToutApp.

    Q. What type of pricing plans does ToutApp offer?

    ToutApp offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    <li>Self-Service Edition - starts at $49.00/user/month
    <li>Enterprise Plan Edition - starts at $15k annually

    Q. What are the main features of ToutApp?

    ToutApp offers the following features:

    • 14 day trial
    • Auto syncs with your CRM
    • Automatic file attachments
    • Automatic follow-ups
    • Build email campaigns
    • Create sales emails
    • Follow up intelligently
    • Highlight the best performing content
    • Increase collaboration and communication
    • Live data reports
    • Multiple integrations
    • Online support
    • Real-Time tracking on performance
    • Schedule delivery for opportune times
    • Set reminders for following up
    • Streamline email templates
    • Suggest calender meetings
    • Track emails and presentations
    • Track when emails are opened
    • Track when links are clicked

    Q. Who are the typical users of ToutApp?

    ToutApp has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does ToutApp support?

    ToutApp supports the following languages:

    English

    Q. What type of pricing plans does ToutApp offer?

    ToutApp has the following pricing plans:

    Subscription

    Q. Does ToutApp support mobile devices?

    ToutApp supports the following devices:

    iPhone

    Q. What other apps does ToutApp integrate with?

    ToutApp integrates with the following applications:

    ExecVision, Folloze, Opensense, Slack

    Q. What level of support does ToutApp offer?

    ToutApp offers the following support options:

    Online Support, Video Tutorials