About Zoho Analytics

Zoho Analytics is a BI and analytics platform, available both on the cloud and on-premise, that helps small to large organizations get valuable insights from their business data. It allows users to easily create and share powerful reports in minutes with no IT help.

You can upload or synchronize data from spreadsheets, web or traditional applications, build powerful reports and dashboards in minutes with the easy drag-and-drop interface, and share reports and dashboards with key performance indicators.

Zoho Analytics can be used across various functional areas and by a wide range of users for their reporting and analytics needs. With the latest 5.0 release Zoho Analytics has become even more stronger with features like Zoho DataPrep, its Unified Data Management and Analytics Platform, Deep Augmented capabilities like Zia insights and Conversational BI, Data storytelling features, plus 60+ updates.

1. Upload any data
Upload spreadsheets and other tabular data securely. Supports CSV, TSV, XLS, XLSX and HTML files. Data can be added directly too using the 'spreadsheet-like' interface.

2. Push data from any application
Push data from the cloud or in-house business applications and databases for reporting and analysis.

3. Self Service DataPrep
Connects, Models, Cleanses, Transforms, and Enriches data for analytics.

4. Wide variety of reporting components
You can use our wide range of charts, pivot tables and tabular view components to build insightful reports and dashboards.

5. Visual analysis
Visually analyze and build insightful reports and dashboards yourself, with our easy drag-and-drop interface.

6. Enhanced augmented analytics
Zia insights, Conversational Analytics, Forecasting models, and What-if analysis.

7. DataStories
Beautifully created presentations through slideshows and portals.

8. Collaborative analysis
Develop reports together with your colleagues. Share the reports with others for better decision making.

9. Embed reports anywhere
Embed your reports and dashboards in websites, blogs and applications for wider consumption.

10. White labeling
Get a full-fledged BI solution under your own brand name.

11. Highly secure
Zoho Analytics is governed by Zoho's strong security practices, including support for a secure encrypted connection.


Key benefits of Zoho Analytics

1. AI-powered Data Preparation & Cleansing:
Zoho DataPrep (Powered by AI): Integrate, model, clean, prepare, enrich, and organize data easily inside Zoho Analytics. The feature is inbuilt within Zoho Analytics and launched as a stand alone product too.

2. No upfront cost
Traditional in-premises BI tools have a high upfront cost in the form of a perpetual license fee, and buying of separate hardware & software. Zoho Analytics being a BI software offered as a service, you pay as you go (affordable monthly subscriptions).

3. No hardware and software to maintain
Maintaining an on-premises BI tool would mean your IT department will have to maintain both the hardware and software. Going with Zoho Analytics, with the business intelligence platform being hosted, all the IT-related work is taken care by us.

4. Easy setup and fast Implementation
Having your own BI implementation will take months to set up. With Zoho Analytics, you just sign in, import or push your data from multiple sources and get to see auto-generated reports immediately. BI in SaaS mode saves much on set up and implementation time.

5. Easy to use
Zoho Analytics has a spreadsheet-like interface and users who are used to working with spreadsheets will find it easy to learn and use. Most of the report building functions are just drag-and-drop.

6. Accessible from anywhere - Zoho Analytics can be accessed from any computer using just a browser and internet connection. Typical in-premises solutions are accessible only within your company firewalls.

7. Highly collaborative
Sharing, collaboration and publishing are inbuilt in Zoho Analytics. Fine grained access control permissions mean that you have best control over the data and reports being shared.

8. Centralized data maintenance and data blending
Disparate legacy systems have data stored in their own silos. It becomes hard when you want reports connecting multiple systems. With Zoho Analytics, all data can be uploaded/pushed into a single data store, and reports made from across the data tables.


Images

Zoho Analytics Software - Executive dashboards: KPIs at the top give you a bird's eye view of your organization's metrics
Zoho Analytics Software - Stunning dashboards: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme.
Zoho Analytics Software - Zoho DataPrep is an AI-powered, self-service data preparation and cleansing software that helps cleanse, transform and enrich your data quality.
Zoho Analytics Software - Engage in colloquial conversations with Ask Zia, and get relevant reports as answers.
Zoho Analytics Software - Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights.
Zoho Analytics Software - Zia Insights
View 8 more
Zoho Analytics video
Zoho Analytics video
Zoho Analytics Software - Executive dashboards: KPIs at the top give you a bird's eye view of your organization's metrics
Zoho Analytics Software - Stunning dashboards: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme.
Zoho Analytics Software - Zoho DataPrep is an AI-powered, self-service data preparation and cleansing software that helps cleanse, transform and enrich your data quality.
Zoho Analytics Software - Engage in colloquial conversations with Ask Zia, and get relevant reports as answers.
Zoho Analytics Software - Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights.
Zoho Analytics Software - Zia Insights

Not sure about Zoho Analytics? Compare with a popular alternative

Zoho Analytics

4,4 (294)
VS.
Highly reviewed

Starting Price

US$30,00
month
US$55,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

77
183

Integrations

45
245

Ease of Use

4,2 (294)
4,3 (3 848)

Value for Money

4,3 (294)
4,2 (3 848)

Customer Service

4,1 (294)
4,3 (3 848)
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Reviews

Overall rating

4,4 /5
(294)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,1/5

Already have Zoho Analytics?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 294
Alejandro Enrique
Alejandro Enrique
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Data analysis made easy with Zoho Analytics

Reviewed on 2023/06/04

As technical support to customers via telephone is essential to analyze all those metrics with...

As technical support to customers via telephone is essential to analyze all those metrics with which we can determine the current status of the operation and each of the consultants who operate in it, indicators such as average operating time, level of service, level of attention, incoming calls, answered and abandoned calls are examples of the many metrics that we can analyze with Zoho Analytics and which in a single dashboard is possible to view in order to determine the direction or adjustments to be made by the administrative staff, this tool provides details and accurate predictions of your business unit.

Pros

There are many tools to analyze data but when looking at the features provided by Zoho Analytics I can highlight its wide and diverse ability to import data through its connectors, these data are analyzed with its powerful BI processes also based on ZIA (Artificial Intelligence) providing details and highly accurate forecasts; All of the above is complemented with an impeccable and detailed visualization, in addition to this, with a perfectly organized dashboard and strategically located KPIs, this allows the work group or external staff that addresses such reports to see the most concrete details in order to make future operational decisions.

Cons

On a monthly basis we analyze the historical traffic of incoming, answered and abandoned calls in our operation, this data is imported in csv format and generally exceeds 250 thousand records; we have detected at the moment of importing this information a notorious slowdown of the tool and even being blocked for several seconds although after visualizing the information already in the tool this behaves with total normality, we make use of it to make the traffic forecast for the next month and thus to dimension the personnel and the schedules to achieve the greater attention of calls in some ranges of hours.

Roland
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use and powerfull features

Reviewed on 2020/01/09

Pros

Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.

Cons

While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution

Simon
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Extremely bad analytics software

Reviewed on 2022/01/10

We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new...

We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new customers overall and one showing one with all customers subscribing for a specific product). Unfortunately, despite more than a dozen of meetings with Zoho's support team, we haven't been able to get a single one working properly. The UX is really bad and the functionality is limited enough to not even be able to set up the simplest reports.

Pros

I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...

Cons

Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution

Jhon
Jhon
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Analytics enables you to make sound operational decisions

Reviewed on 2023/05/31

Data are vital for organizations because they represent the behavior of the operation, with tools...

Data are vital for organizations because they represent the behavior of the operation, with tools like Zoho Analytics is possible to analyze in detail any set of data and display them in a simple, organized and visually aesthetic way; this for any group that needs to make decisions quickly and effectively is very useful because the tool focuses on details that at first glance is complex to detect, however, Zoho Analytics with its powerful algorithm and supported by AI represents them visually, that is why we rely on Zoho Analytics in making future decisions.

Pros

Zoho Analytics has remarkable capabilities in terms of data acquisition from multiple sources and in turn different types of formats (csv, json, xml, etc), this makes it possible to import data from our internal applications in order to perform the analysis that may be necessary; The tool is very intuitive in its GUI and allows us to design panels with all the information displayed in an aesthetically appealing way, but at the same time allows the reader to understand; also with the inclusion of widgets allows us to adapt the KPI based on our specific metrics in order to show the behavior of the operation in the desired period of study, that facilitates us to make decisions month by month with remarkable accuracy.

Cons

Frequently we import large amounts of data where date and time formats are involved, in some cases when data from different sources are combined the tool does not interpret the time formats in an equitable manner, for this it is necessary to debug and go to some manual adjustments of the data to avoid errors in the final analysis of such information, of course, having the data debugged without such details the tool offers all its analytical and visual capabilities that are very useful.

Taran
Taran
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho: Advanced Analytics on a Budget

Reviewed on 2019/10/10

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical...

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pros

Excellent Software:
- Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability).
- Very easy to teach non-analytical users how to use.
- Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Cons

There's some areas that could be a little more developed:
- Drill down in charts could better
- Communication / collaboration isn't available within the app
- Additional options for dashboard layout / design (to make creative better looking analytics).

Alternatives Considered

Sisense, Domo, Tableau and Microsoft Power BI

Reasons for Choosing Zoho Analytics

Limit of features in Google Data Studio.

Switched From

Google Data Studio
Showing 5 reviews of 294 Read all reviews

Zoho Analytics FAQs

Below are some frequently asked questions for Zoho Analytics.

Zoho Analytics offers the following pricing plans:

  • Starting from: US$30,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free for 2 users, 10,000 rows Basic (2 users, 0.5 million rows) USD 30 /month Standard (5 users, 1 million rows) USD 60 /month Premium (15 users, 5 million rows) USD 145 /month Enterprise (50 users, 50 million rows) USD 575 /month

Zoho Analytics has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Zoho Analytics supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Zoho Analytics supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Analytics integrates with the following applications:

Amazon RDS, Box, Dropbox Business, Google Ads, Google Analytics 360, Google Drive, Google Workspace, HubSpot CRM, Insightly, LinkedIn for Business, Mailchimp, ManageEngine ServiceDesk Plus, ManageEngine SupportCenter Plus, Meta for Business, Microsoft Azure, Microsoft Excel, OneDrive, Panoply, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, Salesforce Sales Cloud, Shopify, Stripe, SurveyMonkey, Teamwork Desk, Teamwork.com, Twitter/X, Xero, Zendesk Sell, Zendesk Suite, Zoho Billing, Zoho Books, Zoho BugTracker, Zoho CRM, Zoho Campaigns, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Inventory, Zoho Invoice, Zoho People, Zoho Projects, Zoho Recruit, Zoho Survey

Zoho Analytics offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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