Small business phone software
4.8/5 (5 reviews)eVoice provides a wide range of phone messaging and voice communication tools for small and medium businesses, as well as freelancers. The software allows you to record personlized greetings using a selection of automated voices, accents and languages. You can set up an automated receptionist to answer incoming calls and route them to the correct person. You can also set up a customized directory menu that routes calls to extension numbers. eVoice also provides a voicemail service - a private phone number where clients can leave messages. These are then created into audio files or transcriptions and sent to your email.
Along with call routing, call forwarding, call transfers and voicemail, eVoice offers a number of other features to handle both incoming and outgoing calls. You can also use eVoice to host conference calls over the phone with up to 94 callers. You can use the app to make outbound calls with the Click to Call feature, as well as the mobile app and telephone interface. Other features include "Call Announce" - callers state their name after they have received a greeting message, when you answer the call the system will tell you the person's name so you can choose to answer or send to voicemail.
Pros
Having my calls follow me everywhere is a big plus. When someone calls in, the phone rings on up to three numbers, sequentially or simultaneously, so I never miss a call. I love the ability to return a call through the eVoice app on my cell phone and have my business phone number appear as the caller id. I like that you are able to choose a toll-free or a local number. Voicemail messages are transcribed and sent via email, and you can return a call with one click!
Cons
Sometimes, the voicemail transcription doesn't match the caller's message, which can result in confusion, but if it doesn't make sense, you just listen to it. If you choose not to record your own messages or not to use their professionally recorded message (free for the first one), the computer generated voice sounds robotic.
Pros
Simplified pricing for solopreneurs and professionals.
Basic features are easy to use.
Up-time and reliable service.
Customer support is available when you need them.
Easy to upgrade as needed.
Cons
Would like to an easy-to-use interface and advanced features.
Would like a single sign-on while using multiple products within brand.
Would like Pay-per-call telephone answering/message taking
Mobile app is convenient, but uses cell phone service to make calls versus allowing data/wifi connection when roaming or when phone service is not available.
Pros
Our firm cannot justify the expense of hiring a receptionist or answering service. Therefore the features and functionality of eVoice is a perfect fit for us.
Cons
I wish eVoice was a bit less expensive. But, I'd have to say that the features are a great value.
Pros
The price of the software is what attracted me most about it. I also loved the fact that there can be voicemails as I am not able to answer the call every time. What I found great is the ability to choose your own number as well.
Cons
Sometimes, some cuts are present but very short ones so this is absolutely not as important.
This one number rings right in with all my business related number to my cell phone
Pros
I like that one number keeps me in touch with all my business callings. It was easy to sign up for this service and within a few minutes it was set up.
Cons
I wished they had more numbers for my area
Small Business Plans:
29.99/month: 1000 Minutes
5 Extensions
15 Numbers
49.99/month: 2000 Minutes
10 Extensions
30 Numbers
79.99/month: 4000 Minutes
15 Extensions
45 Numbers
Professional Plan:
$ 12.99/month: 300 Minutes
2 Extensions
6 Numbers
Below are some frequently asked questions for eVoice.
eVoice offers the following pricing plans:
Starting from: $13/month
Free Trial: Available
Small Business Plans:
29.99/month: 1000 Minutes
5 Extensions
15 Numbers
49.99/month: 2000 Minutes
10 Extensions
30 Numbers
79.99/month: 4000 Minutes
15 Extensions
45 Numbers
Professional Plan:
$ 12.99/month: 300 Minutes
2 Extensions
6 Numbers
eVoice offers the following features:
eVoice has the following typical customers:
Freelancers, Mid Size Business, Small Business
eVoice supports the following languages:
English, French, Italian, Spanish
We do not have any information about what eVoice pricing plans
eVoice supports the following devices:
Android, iPhone, iPad
We do not have any information about what integrations eVoice has
eVoice offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support
You know it's great when your callers hear the jazz classic "Take Five" when their call is being routed to you. I hear positive comments about my phone system all the time. With eVoice, it's possible to take a one-person company and make it sound like a big corporation.