VeriShow

VeriShow

Video Chat, Cobrowsing, Screen sharing, Certified signature

5/5 (5 reviews)

VeriShow Overview

VeriShow offers organizations live engagement tools. The solution can be tailored to each client needs. It lets organizations bring personal live help from remote locations. It is web-based real-time collaboration platform which allows website representatives to interact with customers over video chat and work together on content together. VeriShow offers patented cobrowsing capabilites Screen Sharing, Document sharing, certified signature and it is highly secured. Company is SOC II Certified. It offers recording and file encryption. Communication can be done from the web, from installed application via SDK or from on premise Kiosk stations.

Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

VeriShow Reviews

Overall rating
5/5
100% positive reviews
5
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Gene C.

Absolutely the BEST app for any E-commerce business!

Used Daily for 1-5 months
Reviewed on 2016/10/27
Review Source: Capterra

I found tech support to exceed my expectations as they quickly installed their video chat app flawlessly. VeriShow is a pleasant surprise as it is affordable and easy to use.

Pros

The POWER of this app is AMAZING!
I like the large customer interface screen, the admin panel and how easy it is to use. I have been on the internet before it was called the internet. In my 25 years, VeriShow is by far the best resource for 2017 for our business. WOW!

Cons

Nothing to say that is the least bit negative

Response from HBR Labs

Gene, thanks for the positive review. When you first started testing and asking questions, we knew you where an e-commerce expert. Glad to hear we met your expectations. I've forwarded your remarks to the entire team! Clients like you are why they work so hard. We continue to build sales tools to help you sell more and we look forward to your feedback on the latest release. Don't hesitate to let us know what we can do to improve or make your experience better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Elisa M.

Verishow is the best tool for online multimedia customer supprt

Reviewed on 2011/06/09
Review Source: GetApp

Verishow enables website operators to easily integrate multimedia communication and collaboration functionality into their website. It is easy to use so neither the business or its customers need to install anything.
It lets online retailers or other other online businesses to interact with visitors in real time using integrated text, voice and video. It also provides a host of collaborative tools, such as document, image and product-video sharing, a second-camera input and many other tools. Moreover, agents can annotate the images, files and video for visitors, highlighting features that may have been of particular interest to the visitor with whom they’re engaged with.

Pros

VeriShow lets e-sales agents show their product line to prospects. The service offers a host of tools that online retailers can leverage to convert and upsell prospects, including the ability to share, start, stop and annotate product videos, a sec

Cons

That I did not know about it before....

Amaya D.

A short review on the best chat application found.

Reviewed on 2016/01/18
Review Source: SoftwareAdvice

Pros

VeriShow is a technology upgrade without spending more than a traditional chat solution. Numerous features can be used together, it is definitely much more than any other live help chat application. We can video chat while using other features too!

Cons

There were a few issues with video chat feature but everything is fairly good now. We are looking forward to more and more people using VeriShow and being facilitated with the best of breed technology.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Tim H.

Verishow ROCKS!

Reviewed on 2016/11/01
Review Source: Capterra

I signed up for Verishow as a VERY SMALL company, and they could have easily not contacted me back like so many of the other co-browsing software companies that I contacted.. Seems that most of them only deal with LARGE corporations as their customers. But Verishow didn't ignore me, and now I LOVE their software!!! It's everything that I hoped it would be!!!
Thank you Verishow!!

Pros

Easy to use, seamless, and you can track WHO is LIVE on your website

Cons

just needs a few more features that i'm looking for, but it has all of the necessary features... I just love to customize things further....

Response from HBR Labs

Tim, thanks for the awesome review. We are committed to helping all organizations, large and small, sell more. I will share your comments with the team, they like hearing from clients like yourself. Looking forward to working with you and watching your company grow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hardik O.

Best Live Chat Solution

Reviewed on 2016/10/26
Review Source: Capterra

Without a doubt, VeriShow is one of the most popular live chat tools out there. Generally, I very much like the look and feel of VeriShow user interface and the chat client.

Response from HBR Labs

Hardik, Thanks for the positive review, we really appreciate it. I will be sharing this with the VeriShow team, it will make their day. Keep us posted on our new sales enablement release, with built-in document collaboration and video-chat, it should streamline your sales process more for contract review and signing. Let us know what you'd like to see next and we can add it to our next Star Wars project!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

VeriShow Pricing

Starting from
US$39,00/month
Pricing options
Free Trial
Subscription
Value for money

Video Chat - $39 per seat per month
Cobrowsing - $39 per seat per month
ScreenSharing - $39 per seat per month
Enterprise Solution - Multiple seats + Volume discounts, Comprehensive feature set + Training, Unlimited live chat, audio and video, Private Branding - Pricing on a quotation basis

VeriShow Features

  • API
  • CRM Integration
  • Chat

  • Activity Dashboard
  • Automatic Notifications
  • Contact History
  • Customizable Branding
  • Email Integration
  • Instant Messaging
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integration
  • Workflow Management

Additional information for VeriShow

Key features of VeriShow

  • Co-browsing
  • Document Sharing
  • Form completion and electronic certified signatures
  • High Security - SOC II
  • Interactive Whiteboard
  • Mobile SDKs
  • On premise Kiosk solution
  • Salesforce integration
  • Screen Sharing & Screen Capture
  • Session recording and encryption
  • Textual chat
  • Video Chat

Benefits

- Communicate with customer via video chat for better service or customer verification.
- Co-browse with customers to help them with complex transactions.
- Screen share whenever you need to show your screen or see their screen to resolve technical issues without installing any software.
Help customers fill in forms or documents and have them sign the documents while in session.
- Let customers get support or conduct business online and in person from the web,, mobile device or on-premise kiosk.
- Integrate with any CRM solution.
- Scaleable to meet any demands from the business.
- Can be deployed anywhere.

VeriShow FAQs

Below are some frequently asked questions for VeriShow.

Q. What type of pricing plans does VeriShow offer?

VeriShow offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Available

Video Chat - $39 per seat per month
Cobrowsing - $39 per seat per month
ScreenSharing - $39 per seat per month
Enterprise Solution - Multiple seats + Volume discounts, Comprehensive feature set + Training, Unlimited live chat, audio and video, Private Branding - Pricing on a quotation basis

Q. What are the main features of VeriShow?

VeriShow offers the following features:

  • Co-browsing
  • Document Sharing
  • Form completion and electronic certified signatures
  • High Security - SOC II
  • Interactive Whiteboard
  • Mobile SDKs
  • On premise Kiosk solution
  • Salesforce integration
  • Screen Sharing & Screen Capture
  • Session recording and encryption
  • Textual chat
  • Video Chat

Q. Who are the typical users of VeriShow?

VeriShow has the following typical customers:

Large Enterprises

Q. What languages does VeriShow support?

VeriShow supports the following languages:

English

Q. What type of pricing plans does VeriShow offer?

VeriShow has the following pricing plans:

Subscription

Q. Does VeriShow support mobile devices?

VeriShow supports the following devices:

iPhone

Q. What other apps does VeriShow integrate with?

VeriShow integrates with the following applications:

Zendesk

Q. What level of support does VeriShow offer?

VeriShow offers the following support options:

FAQs, Online Support, Phone Support