About Efficy CRM

At last, a CRM solution that truly adapts to your needs...

Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees. Efficy is a major player in the European CRM market. With our personalised range of solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. And we have no intention of stopping there! Our ambition? To become the #EuropeanCRMChampion.

Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools: customer database, opportunity tracking, lead nurturing, or online forms, to name a few. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system.

Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM.


Key benefits of Efficy CRM

• Offers a 360° view of your customer data

• Centralizes all your customer data in one place

• Automates your day-to-day administrative activities, giving you more time for what really matters

• Helps simplify and manage all aspects of project planning

• Stores all your documents with unlimited space

• Available at any time, anywhere, on any device


Images

Efficy CRM Software - In the office or on the go: Efficy CRM is available on both mobile and desktop. Available at any time, anywhere, on any device.
Efficy CRM Software - Chronos View: Chronos view enables you to have a 360° view of your customer data. Pending opportunities, actions to do, documents to follow-up - see everything at a glance.
Efficy CRM Software - View of Opportunities: Every sales rep will be able to easily follow up on opportunities and leads.
Efficy CRM Software - Agenda: Your agenda is synchronized with your CRM, so you'll never miss a beat.
Efficy CRM Software - Reporting: With Efficy CRM, you have all the necessary tools to have a global view of your customer indicators.?
Efficy CRM Software - Project Management: With the kanban project view, you can shift tasks and the corresponding team members with a simple drag and drop. Everyone involved can access the same schedule, and it’s updated in real-time.
View 8 more
Efficy CRM video
Efficy CRM video
Efficy CRM Software - In the office or on the go: Efficy CRM is available on both mobile and desktop. Available at any time, anywhere, on any device.
Efficy CRM Software - Chronos View: Chronos view enables you to have a 360° view of your customer data. Pending opportunities, actions to do, documents to follow-up - see everything at a glance.
Efficy CRM Software - View of Opportunities: Every sales rep will be able to easily follow up on opportunities and leads.
Efficy CRM Software - Agenda: Your agenda is synchronized with your CRM, so you'll never miss a beat.
Efficy CRM Software - Reporting: With Efficy CRM, you have all the necessary tools to have a global view of your customer indicators.?
Efficy CRM Software - Project Management: With the kanban project view, you can shift tasks and the corresponding team members with a simple drag and drop. Everyone involved can access the same schedule, and it’s updated in real-time.

Not sure about Efficy CRM? Compare with a popular alternative

Efficy CRM

4,0 (90)
VS.
Highly reviewed

Starting Price

€20,00
month
US$9,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

144
467

Integrations

25
34

Ease of Use

3,9 (90)
4,5 (4 626)

Value for Money

4,0 (90)
4,3 (4 626)

Customer Service

3,8 (90)
4,5 (4 626)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

monday.com

4,6
#1 Alternative to Efficy CRM
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Microsoft SharePoint

4,3
#2 Alternative to Efficy CRM
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, &...

Microsoft Defender for Office 365

4,6
#3 Alternative to Efficy CRM
Microsoft Defender for Office 365 is a cloud-based email security software designed to help businesses automatically...

SuiteCRM

4,1
#4 Alternative to Efficy CRM
SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any...

Reviews

Overall rating

4,0 /5
(90)
Value for Money
4,0/5
Features
3,9/5
Ease of Use
3,9/5
Customer Support
3,8/5

Already have Efficy CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 90
Daniel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficy is extremely flexible

Reviewed on 2017/01/26

I have used Efficy for 2 years and I have been extremely impressed with the ease of integration...

I have used Efficy for 2 years and I have been extremely impressed with the ease of integration with our business.
Once the product is implemented correctly it is extremely effective all the way through dashboards and reporting.

Pros

Efficiency ! Centralizing data and ability to sync across platforms.

Cons

Nothing so far!

Muhammad
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

" CRM is know a Children game "

Reviewed on 2022/09/06

I have a good experience and I rate it 9/10.

I have a good experience and I rate it 9/10.

Pros

it was one the user-friendly software. We can easily manage our tasks through this tool.
The customer support team is always available for help and I'm so impressed by their developers.
This software also suggests and show some New option that is helpful in CRM.

Cons

Some options still need work like the customer data area and there is also an issue with some projects that are shown after it is complete.
If it was defined early so it was very easy and useful.

Response from Efficy

Thanks Muhammad for your review.
always nice to read such comments :-) I'll forward to the team.
You should wait a bit longer and see what we're on right now, wtih our brand new version. It rocks!!

Jie
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very complete tool for CRM

Reviewed on 2022/02/28

Overall satisfied

Overall satisfied

Pros

Many features can be customised, easy to manage client's data and sale pipeline

Cons

sometimes it had error, or page is not updated, or digital signature status has to be refreshed manually

Response from Efficy

Hi Jie,
and thank you for your review

Always nice to read such comments on our solution.

Have you ever tried to reach our support team to see how we could improve the issues you're highlighting?

Don't hesitate to contact us

Have a nice day
The Efficy Team

Marjorie
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EFFICY is an excellent CRM because it allows to have a clear vision of the business

Reviewed on 2017/11/17

Efficiency and organization of the sales department

Efficiency and organization of the sales department

Pros

EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand. After use others CRM, for me EFFICY is a sofware efficent and easy to use for sales and purcharse departments.

Breitenstein
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I'm working with this software for more than 1 year, mainly for follow-up customer informéation...

Reviewed on 2017/05/11

Pros

I like layout of efficy, colors, notifications, possibility to synchronize outlook with efficy, and the possibility to save mails in efficy.

Cons

I don't like the fact we can't easily make simple "custom" as putting buttons (orverview, email,...), on customer front page , in the sequence we want.

Showing 5 reviews of 90 Read all reviews

Efficy CRM FAQs

Below are some frequently asked questions for Efficy CRM.

Efficy CRM offers the following pricing plans:

  • Starting from: €20,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Efficy CRM Starter : €20/user/month Efficy CRM SMB : €40/user/month Efficy CRM Enterprise : €60/user/month Efficy CRM Corporate: €80/user/month All plans include * Common functionalities (CRM) Full management of sales opportunities and contacts 360º visualisation of the sales funnel Task and agenda management Mobile application KPIs Outlook / Gmail integration Unlimited storage Create and save customised fields and views Efficy connect (API, import / export) Advanced search engine Documentation and report management (both sales and tasks) * Support Real-time assistance And also via email and telephone * Email Marketing Templates Campaigns Module Synchronisation with marketing automation tools

Efficy CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Efficy CRM supports the following languages:

Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish

Efficy CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Efficy CRM integrates with the following applications:

ACTITO, BlueMind, Creditsafe, DigDash, DocuSign, Flexmail, Gmail, Google Docs, Kiamo, Mailchimp, Mailjet, Mapotempo Web, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nitro Sign, Nomination, Plezi, Qlik Catalog, QlikView, Universign, Vocalcom dupe, Yousign, altares-ExpoConnect

Efficy CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Efficy CRM.