SAP Business One

SAP Business One

Finance and Business Management (ERP) System

4.1/5 (92 reviews)

SAP Business One Overview

SAP Business One is an affordable, integrated business management solution designed specifically for smaller businesses. The software is available in the cloud, on-premise, or powered by SAP HANA, a revolutionary in-memory database developed by SAP.

With SAP Business One you can manage and streamline your vital business processes in one integrated solution, including finances, customer relationship management, warehousing, reporting, purchasing and more. This offers you the ability to more efficiently monitor all aspects of your business and improve decision-making.

There are industry-specific versions of the solution, and it is all designed to grow with your business.

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Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Europe, United Kingdom, United States

Supported Languages

Arabic, Dutch, English, French, Italian, Spanish

SAP Business One Reviews

Overall rating
4.1/5
80% positive reviews
37
Excellent
37
Very good
16
Average
1
Poor
1
Terrible
Don M.

12 year SAP Business One veteran

Reviewed on 2015/04/10
Review Source: SoftwareAdvice

Pros

SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding.
The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product.
I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons

SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rom rulida -.

Easy to use with almost complete functionality

Used Daily for 2+ years
Reviewed on 2018/03/30
Review Source: Capterra

Easy-to-use ERP System with not-so-complicated functionalities.

Pros

SAP Business One is an ERP System that is designed for Small and Medium Entities.

With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it.

Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users.

Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions.

With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Used Daily for 2+ years
Reviewed on 2018/11/01
Review Source: Capterra

Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Pros

SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons

There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Anita C.

Integrated Supply Chain to Omni-Channel Sales ERP

Reviewed on 2016/03/24
Review Source: SoftwareAdvice

Pros

Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes.

SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons

If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Best for Small Business

Used Daily for 2+ years
Reviewed on 2018/12/04
Review Source: Capterra

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
User Recommendation
8/10
Based on 92 reviews
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SAP Business One Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

License and pay for the number of users you have at any given time. With the modular structure, you can buy what your organization requires now and add more users as needed. Contact SAP for detailed pricing information.

Value for Money
4/5
Based on 92 reviews
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SAP Business One Features

  • Activity Tracking
  • CRM Integration
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Social Media Integration
Features
4.2/5
Based on 92 reviews
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Additional information for SAP Business One

Key features of SAP Business One

  • A solution that grows with your business
  • Automate processes and reduce manual intervention
  • Better manage customer relationships
  • Capture your business information in a single system
  • Extensive support options
  • Get answers to pressing questions with business intelligence
  • Increased revenue due to clearer insights into sales
  • Make faster, more informed decisions
  • Provide employees on-the-go access to data and reports
  • Real time data access
  • Real-time reporting and analytics
  • Reduced reliance on IT infrastructure
  • Seamless integration with a variety of business solutions
  • Streamlined inventory management
  • Warehouse and production management

Benefits

Capture all of your information in one system and improve decision making – which will ultimately save your business time and money.

• Spend less time manually transferring information and more time growing your business.

• Instantly access the information needed to respond quickly to customer needs and make confident business decisions.

• One single, integrated system to eliminate redundant data entry and errors, whilst improving your processes and strengthening your bottom line.

• Centralised access to information, making it easier to form closer customer relationships, manage sales contracts and communication.

• Lower technology costs.

SAP Business One FAQs

Below are some frequently asked questions for SAP Business One.

Q. What type of pricing plans does SAP Business One offer?

SAP Business One offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

License and pay for the number of users you have at any given time. With the modular structure, you can buy what your organization requires now and add more users as needed. Contact SAP for detailed pricing information.

Q. What are the main features of SAP Business One?

SAP Business One offers the following features:

  • A solution that grows with your business
  • Automate processes and reduce manual intervention
  • Better manage customer relationships
  • Capture your business information in a single system
  • Extensive support options
  • Get answers to pressing questions with business intelligence
  • Increased revenue due to clearer insights into sales
  • Make faster, more informed decisions
  • Provide employees on-the-go access to data and reports
  • Real time data access
  • Real-time reporting and analytics
  • Reduced reliance on IT infrastructure
  • Seamless integration with a variety of business solutions
  • Streamlined inventory management
  • Warehouse and production management

Q. Who are the typical users of SAP Business One?

SAP Business One has the following typical customers:

Mid Size Business, Small Business

Q. What languages does SAP Business One support?

SAP Business One supports the following languages:

Arabic, Dutch, English, French, Italian, Spanish

Q. What type of pricing plans does SAP Business One offer?

SAP Business One has the following pricing plans:

Subscription

Q. Does SAP Business One support mobile devices?

SAP Business One supports the following devices:

Android, iPhone, iPad

Q. What other apps does SAP Business One integrate with?

SAP Business One integrates with the following applications:

Astea Alliance, Avalara, Corecon, Genesys, Mobile Field Report, Odyssee Sales, Odyssee Service, Pepperi, Rydoo, Zendesk

Q. What level of support does SAP Business One offer?

SAP Business One offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials