RG System

RG System

Monitoring. Security. Backup.

4.8/5 (10 reviews)

RG System Overview

RG System solutions are mainly made for MSPs that need a professional tool to monitor their clients infrastructures but it can also be used by SMBs IT departments that handle their IT by themselves.

From a unique web based interface, you are able to check the health status of your servers, workstations and devices and take actions if needed. You are alerted in real time by email and/or SMS if an issue is detected and you are able to remotely fix the problem via LogMeIn Central free integration. A ticketing module is also part of the Dashboard and activity reports can be customized and sent to your customers and management so that you can emphasize the quality of your work.

RG System Dashboard has been developped from scratch by an innovative and agile development team and it has been evolving through key technological partnerships. We are glad to count among our partners Bitdefender for the security side and Dell EMC for the backup one.

Pricing

Starting from
€2,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Brazil, Canada, Europe, Mexico, United States

Supported Languages

Dutch, English, French, Spanish

RG System Reviews

Overall rating
4.8/5
100% positive reviews
8
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Gerard R.

Is a very good Product

Used Daily for 6-12 months
Reviewed on 2017/05/17
Review Source: GetApp

Pros

Is a very easy tools to Adminitred a network with differents customers. Coming with a great security level.
As well now me compagny is able to provid Anti-virus and Backup in a easy way.
We can monitoring ours customers very fast and so simple, for the Backup you just need to setup a Politie and in the next few minutes you can backup your customers, the anti-virus work in the same way.
I really liked.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Guillermo R.

The best friend of every IT department

Reviewed on 2016/11/01
Review Source: Capterra

RG System is critical for monitoring, securing, and optimizing your business IT architecture. Ensuring that everything stays in working order is easier with our functionality rich solution that can alert our IT staff about anomalies early and often.
RG System can proactively and automatically gather data about the network, and practically any device present on it, giving our IT staff information about problems before someone from your business reports the issue via phone or email.
RG System is a network management solution that gives us insights on your infrastructure servers and workstations health status. Once the agent is installed on the equipment to monitor, which takes less than 5 minutes, it is able to provide us with real time data: disks status, memory usage, backup jobs status, antivirus status and so on. This data is then analyzed and displayed as charts on a unique Dashboard.

Response from RG System

Thank you Mr Rodriguez for your review. Should you have any question do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Tom O.

Fantastic tools to help manage and secure IT infastructure

Reviewed on 2016/04/27
Review Source: Capterra

RG System has helped us grow our managed service business smoothly.

The remote control, alerts, inventory management and anti-virus are particularly good.

The support is excellent and the developers really listed to their customer.

Response from RG System

Thank you Mr O'Callaghan. Should you have any question, do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

Emmanuel T.

User friendly

Reviewed on 2016/04/05
Review Source: Capterra

Ready to use solution. I Did not have to install anything on our servers. Really easy for deploy and the agent take no bandwidth. It also comes with Free usage to log. Really convenient to! Totally worth it.

Response from RG System

Thank you Emmanuel for your review, should you have any question do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

Samo A.

Effective System

Reviewed on 2016/04/07
Review Source: Capterra

We needed a platform to protect our IT infrastructure and content data. We found RG to be a user-friendly means to do this and thus far were happy with the results. Would recommend.

Response from RG System

Hello Mr Ayoub, we thank you for your review. Should you have any question don't hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

RG System Pricing

Starting from
€2,00/month
Pricing options
Free Trial
Subscription
Value for money

There is no contract, you pay as you go! You only pay for what you actually use on a monthly basis.

RG System Features

  • API
  • Monitoring

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for RG System

Key features of RG System

  • Agile development
  • All-in-one Dashboard
  • Automatic reports
  • Automatic update
  • Data duplication on-premise and in the Cloud
  • Full SaaS, web based system
  • Incident ticketing
  • Mobile app
  • Multi-tenant structure
  • Quick and easy to install
  • Real time alerting 24/7
  • Real time monitoring
  • User friendly interface
  • Users management

Benefits

  • Monitor your network from a unique and user friendly Dashboard

  • Become proactive

  • Install the agents in less than 5 minutes and you are ready to go!

  • 100% SaaS based: you access your Dashboard from anywhere

  • There are no contract and no commitment

  • Get involve in the evolution of our solutions via our participative roadmap

  • Enjoy technical support thanks to live chat

  • Control your infrastructure from our free mobile app

  • Test it for free for 30 days!

  • RG System FAQs

    Below are some frequently asked questions for RG System.

    Q. What type of pricing plans does RG System offer?

    RG System offers the following pricing plans:

    Starting from: €2,00/month

    Pricing model: Subscription

    Free Trial: Available

    There is no contract, you pay as you go! You only pay for what you actually use on a monthly basis.

    Q. What are the main features of RG System?

    RG System offers the following features:

    • Agile development
    • All-in-one Dashboard
    • Automatic reports
    • Automatic update
    • Data duplication on-premise and in the Cloud
    • Full SaaS, web based system
    • Incident ticketing
    • Mobile app
    • Multi-tenant structure
    • Quick and easy to install
    • Real time alerting 24/7
    • Real time monitoring
    • User friendly interface
    • Users management

    Q. Who are the typical users of RG System?

    RG System has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does RG System support?

    RG System supports the following languages:

    Dutch, English, French, Spanish

    Q. What type of pricing plans does RG System offer?

    RG System has the following pricing plans:

    Subscription

    Q. Does RG System support mobile devices?

    RG System supports the following devices:

    Android, iPhone

    Q. What other apps does RG System integrate with?

    We do not have any information about what integrations RG System has

    Q. What level of support does RG System offer?

    RG System offers the following support options:

    Knowledge Base, Online Support, Phone Support