Ubicentrex

French call center software

5 /5 (2 reviews) Write a Review!

Ubicentrex Overview

What is Ubicentrex?

Ubicentrex is a French call center software with shared calendar and messaging features, which allow for the effective management of appointment schedules by phone, email or SMS.

Ubicentrex Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Ubicentrex Features

Devices
Business size
S M L
Markets
Europe
Supported Languages
French

Media

Ubicentrex call center choix sonnerie
Ubicentrex call center rendez-vous en attente
Ubicentrex call center nouveau message
Ubicentrex call center iPhone et iPad
Ubicentrex call center fonctionnement
Ubicentrex call center messagerie
Ubicentrex call center statistiques
Ubicentrex call center nouveau contact
Ubicentrex screenshot: Ubicentrex call center choix sonnerie Ubicentrex screenshot: Ubicentrex call center rendez-vous en attente Ubicentrex screenshot: Ubicentrex call center nouveau message Ubicentrex screenshot: Ubicentrex call center iPhone et iPad Ubicentrex screenshot: Ubicentrex call center fonctionnement Ubicentrex screenshot: Ubicentrex call center messagerie Ubicentrex screenshot: Ubicentrex call center statistiques Ubicentrex screenshot: Ubicentrex call center nouveau contact

Ubicentrex Reviews

Ubicentrex Reviews

Overall rating
5
/
5
Excellent
2

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
5
Ease of Use
4,5
Customer Support
5
100% recommended this app
Benjamin L.


Gérault K.


Benjamin L.
Industry: Telecommunications
Company size: 2-10 Employees

Rating only

Reviewed on 2016/07/25
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Gérault K.
Industry: Telecommunications
Company size: 11-50 Employees

Rating only

Reviewed on 2017/05/30
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
9/10
Based on 2 user ratings
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Ubicentrex Pricing

Ubicentrex Pricing

Starting from
N/A
Free Trial
Subscription
Value for money
Value for Money
4,5/5
Based on 2 user ratings
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Ubicentrex Features

Ubicentrex Features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Self Service Portal
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management
Features
5/5
Based on 2 user ratings
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Categories

Additional information for Ubicentrex

Additional information for Ubicentrex

Key features of Ubicentrex

  • Appointment management
  • Authentication & security
  • Automated call center
  • Automatic call distribution
  • Calendar management
  • Call center management
  • Call list management
  • Call monitoring
  • Computer telephony
  • Fax management
  • Gestion de salle d’attente et des retards des clients
  • Invoicing
  • Multi-channel communication
  • Reporting & statistics
  • SMS with "read receipts"

Benefits

  • Get detailed statistics per customer to facilitate billing.

  • Manage waiting calls and optimize the work time of call center agents.

  • Native app for iPhone and iPad users.

  • Supervise calls remotely: there's no need for managers to be on the same site as employees.

  • Automate reminders or document submissions.

  • Ubicentrex software is continually updated, reworked, and improved.

  • Ubicentrex FAQs

    Ubicentrex FAQs

    Below are some frequently asked questions for Ubicentrex.

    Q. What type of pricing plans does Ubicentrex offer?

    Ubicentrex offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of Ubicentrex?

    Ubicentrex offers the following features:

    • Appointment management
    • Authentication & security
    • Automated call center
    • Automatic call distribution
    • Calendar management
    • Call center management
    • Call list management
    • Call monitoring
    • Computer telephony
    • Fax management
    • Gestion de salle d’attente et des retards des clients
    • Invoicing
    • Multi-channel communication
    • Reporting & statistics
    • SMS with "read receipts"

    Q. Who are the typical users of Ubicentrex?

    Ubicentrex has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Ubicentrex support?

    Ubicentrex supports the following languages:

    French

    Q. What type of pricing plans does Ubicentrex offer?

    Ubicentrex has the following pricing plans:

    Subscription

    Q. Does Ubicentrex support mobile devices?

    Ubicentrex supports the following devices:

    Android, iPhone

    Q. What other apps does Ubicentrex integrate with?

    We do not have any information about what integrations Ubicentrex has

    Q. What level of support does Ubicentrex offer?

    Ubicentrex offers the following support options:

    Online Support, Phone Support