Wave: Salesforce Analytics Cloud

Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

4.1/5 (40 reviews)

Wave: Salesforce Analytics Cloud Overview

Salesforce Einstein Analytics is designed to offer a data analysis tool that is not exclusively used by data analysts. The mobile-first app can be used by all kinds of business users looking for quick and searchable access to business data. The interface is designed to make understanding data more intuitive. Einstein Analytics combines data from other Salesforce.com apps managing sales, service and marketing, as well as 3rd-party systems and machine-generated data.

The Salesforce Einstein Analytics allows you to create, deploy and manage data sets, you can also combine data sets and build interactive dashboards to visually represent this data. The high-speed search-based query index lets you discover, measure, personalize, group, filter and share data insights and dashboards with team members on the go. Einstein Analytics offers high-level data protection and role-based access to keep all your important metrics secure.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Wave: Salesforce Analytics Cloud Reviews

Overall rating
4.1/5
88% positive reviews
17
Excellent
18
Very good
1
Average
3
Poor
1
Terrible

One of the best visual BI tools on the market

Used Daily for 2+ years
Reviewed on 1/19/2019
Review Source

Pros

If your company is heavily invested in Salesforce and it's your go-to system record and you aren't using Wave - you need to seriously consider it. It has a learning curve, but not unlike any other BI tool. It has dashboards that come out of the box that can be useful for some but otherwise is extremely customizable. They are continually investing on the platform and providing improvements, still some to be made.

Cons

If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first (ie: building lenses - or datasets) and it may take some time to grasp. It can also be expensive, but in our case it has more than provided value for our team to help improve decision making abilities. My one biggest fault with SFDC is that any kind of real time support service is an add-on, so you'll need to be patient if you require help.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Amazing platform for Amazing Analytics

Used Daily for 1+ year
Reviewed on 3/27/2018
Review Source: SoftwareAdvice

Pros

Amazing visual experience for your data. Users find it so much easier to use and view data as well, which allow them to drive their performance in the right directions. The visualization of data not just from salesforce but also from outside systems is a huge plus as well, as now we can see all of our data in one place.

Cons

It is a heavy lift to implement and at first it can take a little bit of time to understand what you are looking at. But once it clicks it is off to the races.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Best Visual Reporting and Dashboard Tool

Reviewed on 9/9/2015
Review Source: SoftwareAdvice

Pros

I have recently worked with this product, Dashboards are very interactive, mobile friendly and easy to share your data with your colleagues. You can filter your data with your dynamic time query. Response is also very quick and fast in terms of performance.

Cons

We have started recently and in learning phase, So can't provide much information for least like, but graphics are above than my expectation. i personally appreciate it.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10

Analytics is great, as long as your data is in Salesforce.

Used Daily for 6-12 months
Reviewed on 4/3/2019
Review Source: Capterra

Expensive and there is always a hitch with Salesforce, but we are getting our money's worth and happy with the analytics we have built.

Pros

Any Salesforce plug-in to your implementation is a benefit, and this is a great one. As long as your data is in Salesforce, you have ample tools to run analytics and build reports.

Cons

We have a lot of data NOT in Salesforce, so have to use a third party tool to analyze that data separately. We are looking into Einstein, as they say you can use both external and internal data.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

SFDC BI Platform

Used Daily for 1+ year
Reviewed on 12/15/2017
Review Source: SoftwareAdvice

Pros

One of the best cloud BI platform. We can notice that Salesforce is improving Einstein Analytics continuously in their releases. AI in Einstein analytics is simply superb and easy to adopt.

Cons

More functionalities needs to be added.We all know it is improving but when compared to other BI tools like Tableau, some features are lagged.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Wave: Salesforce Analytics Cloud Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

START: A Wave platform license is required to get started. Platform features include:
High-speed search based query index
Massively parallel processing
Cloud scale and trust

NEXT:
Builder User Licenses
$250 /user/month (billed annually)

Explorer User Licenses
$125/user/month
(billed annually)

Wave: Salesforce Analytics Cloud Features

  • API
  • Charting

  • Activity Dashboard
  • Ad hoc Reporting
  • Business Intelligence
  • Collaboration Tools
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Drag & Drop Interface
  • Graphical Data Presentation
  • Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Visual Analytics

Additional information for Wave: Salesforce Analytics Cloud

Key features of Wave: Salesforce Analytics Cloud

  • 100% Vertical Integration
  • Build mixed data dashboards
  • Build mobile-first analytics apps
  • Dynamic Visualization Engine
  • Field level security and role based hierarchy controls
  • High Speed Search-Based Query Index
  • Key-value pair data ingestion
  • Massively parallel processing,
  • Measure, group, filter,view & share data
  • Mobile device access
  • Mobile-first
  • Native salesforce integration
  • Present data on smart phones
  • Search-based data
  • Self service access to data

Benefits

  • Mobile First: Einstein Analytics was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops.

  • Key-value Store: Einstein Analytics is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily.

  • Data for All: Einstein Analytics provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them.

  • Secure Data: Einstein Analytics can meet high-level data privacy and data security requirements for analyzing confidential data.

  • Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.

  • GetApp Analysis

    A mobile-first, cloud-based business intelligence platform, Wave: Salesforce Analytics Cloud provides key insights into your data. It offers answers to questions about your data, and helps you correlate customer purchase history with satisfaction, better understand your customer base, pinpoint the best performing sales and marketing channels, forecast possible business scenarios, and detect new expansion opportunities, among many others.

    Critical business data from various channels, such as your company’s CRM tool, ERP, and other data sources are managed, viewed, and shared with your team from a single, centralized application that you can access anywhere, anytime, and on any device. Wave: Salesforce Analytics Cloud supports self-service access that instantly provides users with answers to their queries, eliminating the need to log a ticket with the IT department and wait days, weeks, or even months for their issues to be addressed.

    Wave: Salesforce Analytics Cloud dashboards give users valuable insights into their datasets.

    What is Wave: Salesforce Analytics Cloud?

    Because data is gathered from a variety of sources and consolidated in a single view, with just a few clicks, you see the big picture through engaging and easy-to-digest reports. Filters allow for systematic drill downs into the information you need, and Wave: Salesforce Analytics Cloud’s intuitive interface keeps your data intact and updated in real time, even as you switch from pie to bar chart, from line graph to donut chart.

    Built on the Salesforce 1 platform, Wave: Salesforce Cloud Analytics is cloud-scale and instantly mobile. It integrates with a variety of Salesforce applications and works with a number of third-party apps in the AppExchange to extend its capabilities. It’s search-based and allows for immediate access to data that you can measure, filter, categorize, view, and share from your laptop, phone, or tablet.

    Filters exclude datasets not relevant to your queries.

    Wave: Salesforce Analytics Cloud Main Features

    Mobile-First

    Wave: Salesforce Analytics Cloud dashboards can be accessed on any device, and its mobile web app can be downloaded on iPhones and iPads. This allows users to view, filter, group, measure, and share datasets from their mobile devices. Data can instantly be connected, customized, and deployed from anywhere, anytime.

    Questions around datasets are addressed in no time, and findings can be shared with other users via your smartphone – a feature especially useful for field professionals such as customer service representatives or marketing teams who are always on the go.

    Wave: Salesforce Analytics Cloud is a mobile-first application that allows users to access and share datasets from their mobile device anytime, anywhere.

    Dynamic Visualization Engine

    Designed for data builders and business users, Salesforce Analytics Cloud has a rapid visualization engine that shows in real time how one chart affects another. Through quick searches and interactive, beautifully-presented visuals that can be structured via tools such as groupings and filters, users gain critical business knowledge that helps them make better-informed decisions.

    Wave’s visuals aren’t just about charts and color-coded lines. The app also allows users to make the experience as interesting as possible through quirky, fun stickers.

    Wave's dynamic visualization engine allows you to quickly discover insights for any business need.

    Self-Service Access

    Wave: Salesforce Analytics Cloud provides a way for users, regardless of their data analytics background and experience (or lack thereof), to find answers to their queries without sending ticket requests to the IT department and waiting days, weeks, or months for solutions. Aside from process delays, long waiting periods can result in the data being irrelevant or obsolete when finally received.

    Wave allows you to ask ad hoc questions as you explore and gain insights into your data. Updates are visible in real time, and filters and grouping strategies can be used to further slice and dice and, therefore, understand the data at your fingertips.

    Salesforce Analytics Cloud can be used by any business user, so they no longer have to log IT tickets to find solutions to their queries.

    Multiple Dashboards

    Depending on the type of business you do, your data sources can be diverse and numerous. Wave: Salesforce Analytics Cloud embraces all data forms, structured or unstructured, from tools such as ERP, CRM, website, RFID sensors, social media, among others.

    Multiple (up to unlimited) dashboards can be created for various datasets to address your different data needs, e.g. the success of your marketing campaigns and customer service initiatives, insights into the age, gender, and location of your most valuable customers, the average time visitors spend on your websites, your most successful lead sources, and so on. Dashboards consolidate various data visualizations into a single view.

    You can create multiple dashboards that can be shared with other team members.

    Native Salesforce Integration

    Because Wave: Salesforce Analytics Cloud is built on the Salesforce 1 platform, all data resides in Salesforce, hence, no synchronization issues with other of these applications, and uses the same sharing and security rules. Your data can be automated and customized using existing tools, such as workflow rules, custom data fields, and so on.

    Updates and upgrades are easier to roll out, and data is stored within Salesforce servers, as opposed to external or third-party servers, until they’re exported.

    Wave: Salesforce Analytics Cloud is built on the Salesforce 1 platform, so updates and upgrades are easy to implement, and the software readily integrates with other Salesforce apps.

    Wave: Salesforce Analytics Cloud Integrations

    Wave: Salesforce Analytics Cloud has native integrations with other Salesforce applications and easily connects with apps listed in the Salesforce AppExchange.

    Wave: Salesforce Analytics Cloud Pricing

    To start using the Salesforce Analytics Cloud, a Wave platform license is needed. Builder user licenses, which enable users to create and manage data connections and data sets, are billed annually at $250 per user per month.

    Explorer user licenses, which allow users to view, personalize, and share dashboards and data insights, are likewise billed annually at $125 per user per month.

    Wave: Salesforce Analytics Cloud Bottom Line

    • Mobile-first analytics and business intelligence app for organizations to make sense of their data
    • Multiple dashboards for various datasets
    • Offers self-service access
    • Role-based access and hierarchy controls
    • Available on any web browser and as a mobile web app for iOS devices

    Wave: Salesforce Analytics Cloud FAQs

    Below are some frequently asked questions for Wave: Salesforce Analytics Cloud.

    Q. What type of pricing plans does Wave: Salesforce Analytics Cloud offer?

    Wave: Salesforce Analytics Cloud offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    START: A Wave platform license is required to get started. Platform features include:
    High-speed search based query index
    Massively parallel processing
    Cloud scale and trust

    NEXT:
    Builder User Licenses
    $250 /user/month (billed annually)

    Explorer User Licenses
    $125/user/month
    (billed annually)

    Q. What are the main features of Wave: Salesforce Analytics Cloud?

    Wave: Salesforce Analytics Cloud offers the following features:

    • 100% Vertical Integration
    • Build mixed data dashboards
    • Build mobile-first analytics apps
    • Dynamic Visualization Engine
    • Field level security and role based hierarchy controls
    • High Speed Search-Based Query Index
    • Key-value pair data ingestion
    • Massively parallel processing,
    • Measure, group, filter,view & share data
    • Mobile device access
    • Mobile-first
    • Native salesforce integration
    • Present data on smart phones
    • Search-based data
    • Self service access to data

    Q. Who are the typical users of Wave: Salesforce Analytics Cloud?

    Wave: Salesforce Analytics Cloud has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Wave: Salesforce Analytics Cloud support?

    Wave: Salesforce Analytics Cloud supports the following languages:

    English

    Q. What type of pricing plans does Wave: Salesforce Analytics Cloud offer?

    Wave: Salesforce Analytics Cloud has the following pricing plans:

    Subscription

    Q. Does Wave: Salesforce Analytics Cloud support mobile devices?

    Wave: Salesforce Analytics Cloud supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Wave: Salesforce Analytics Cloud integrate with?

    Wave: Salesforce Analytics Cloud integrates with the following applications:

    Dell Boomi, FinancialForce Accounting, FinancialForce HCM, FinancialForce PSA, FinancialForce SCM, KnowledgeSCORE, Pardot, Salesforce Sales Cloud, Salesforce Service Cloud, SnapLogic

    Q. What level of support does Wave: Salesforce Analytics Cloud offer?

    Wave: Salesforce Analytics Cloud offers the following support options:

    Phone Support, Video Tutorials