Zen Planner

Comprehensive Member & Business Software for Gyms + Studios

4,3 /5 (214 reviews) Write a Review!

Zen Planner Overview

What is Zen Planner?

Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!

We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.

We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.

We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.

Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.

Zen Planner Overview

Pricing

Starting from
US$117,00/month

Pricing options

Free Trial
Subscription
Value for money

15-day free trial, no credit card required.

Up to 50 members: $117/month-to-month
Up to 100 members: $157/month-to-month
Up to 250 members: $197/month-to-month
More than 250 members: $227/month-to-month


Zen Planner Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

Visually track how often members are coming in by viewing their individual attendance history in their Member Profile
Display current class workouts and top performers for members to view while they check-in
The customizable dashboard provides important business data in one easy-to-view location
Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type
Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile
Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking
In addition to workout tracking, you can also track members' progress and results
Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App
Enhance your members experience in the gym with our Kiosk iPad App
Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App
Zen Planner screenshot: Visually track how often members are coming in by viewing their individual attendance history in their Member Profile Zen Planner screenshot: Display current class workouts and top performers for members to view while they check-in Zen Planner screenshot: The customizable dashboard provides important business data in one easy-to-view location Zen Planner screenshot: Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type Zen Planner screenshot: Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile Zen Planner screenshot: Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking Zen Planner screenshot: In addition to workout tracking, you can also track members' progress and results Zen Planner screenshot: Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App Zen Planner screenshot: Enhance your members experience in the gym with our Kiosk iPad App Zen Planner screenshot: Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App

Zen Planner Reviews

Zen Planner Reviews

Overall rating
4,3
/
5
Excellent
127

Very good
54

Average
18

Poor
7

Terrible
8

Value for Money
4,3
Features
4,1
Ease of Use
4,1
Customer Support
4,5
85% recommended this app
Jody B.

Very Helpful Customer Service!!!

Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.


Jen S.

Customer support is outstanding

I'd give it a B- on a grading scale. The customer support is outstanding but any time you want to go beyond just keeping track of how many students you have, things become way too complicated.


Stephen C.

Go elsewhere


Maribel T.

Keeps me organized

I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The automations are great if they're set up correctly. Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year.


Ricky S.

Game changer

Just amazing! I truly have been very excited with this software and I enjoy interacting with it in a daily basis.


Jody B.
Industry: Sports
Company size: 201-500 Employees

Very Helpful Customer Service!!!

Used Daily for 2+ years
Reviewed on 2019/02/04
Review Source: Capterra

Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

Pros

The software is very slick and versatile!

Cons

There was a lot to learn that I wasn't familiar with.

Response from Zen Planner

Happy to hear it - thanks Jody!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jen S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Customer support is outstanding

Used Daily for 6-12 months
Reviewed on 2020/02/20
Review Source: Capterra

I'd give it a B- on a grading scale. The customer support is outstanding but any time you want to go beyond just keeping track of how many students you have, things become way too complicated.

Pros

Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success. Any little quirky issue or question we have is answered quickly and professionally by the customer support team. They are fantastic.

Cons

The basics are great but it seems to go from "ok to use" to "I have absolutely no idea what to do here" the minute any complication arises. There does not need to be a "staff user" and a "kiosk mode" on the Ipads, it confuses everyone and wastes a lot of time. Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless. It should have a much easier pos system as well. No real way for instructors to leave notes for students, why not? Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.

Response from Zen Planner

Thanks, Jen, we'll pass your good words on to our customer support team!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Stephen C.
Industry: Sports
Company size: 2-10 Employees

Go elsewhere

Used Daily for 2+ years
Reviewed on 2020/10/09
Review Source: Capterra

Pros

At first the software fit most criteria's that our business needed. They had great integration to our existing merchant. Great membership customization, billing, customizable charts, and belt promotion system.

Cons

Software had a bland, early 2000's look to it UI. Very outdated. Our member's portal lacked tons a features and many of our members disliked having to go into their app to setup or alter anything. Signing up a new student or trial lesson through the tablet was a mess. It lacks customization and the overall UI would not work well with our tablets. We reverted back to having our student's sign up on paper and later be added manually to the system through an administrator. Completely eliminating our paperless needs. I can keep going on about their very weak waiver system, email templates, customer support and lack of any regular updates, however, the overall reason we had to let go of the software as a whole was that they no longer supported our existing merchant. At the start of it all they were fine with us keeping our existing merchant. They charged a small $20/monthly fee for "maintenance" which I guess we were fine with paying. However, after a year or so of using we received a noticed that they were completely removing the option of us keeping our existing merchant unless we wanted to pay more than double our existing overall monthly bill. Not only were we not satisfied with the software, we were being charged more than double to keep it.

Overall we would not recommend this software. It seems as if the team behind it has lost heart for the program and isn't keeping up with the competition.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Maribel T.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Keeps me organized

Used Daily for 2+ years
Reviewed on 2020/03/11
Review Source: Capterra

I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The automations are great if they're set up correctly. Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year.

Pros

Having automated billing, emails and scheduling. Being able to pull billing reports at a moment's notice to see where my finances are is a plus.

Cons

Having so many options for reports and automations. It can be very confusing at times and sometimes having two steps to accomplish a task isn't clear.

Response from Zen Planner

Thank you, Maribel!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Ricky S.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Game changer

Used Daily for 1-5 months
Reviewed on 2020/03/06
Review Source: Capterra

Just amazing! I truly have been very excited with this software and I enjoy interacting with it in a daily basis.

Pros

What I liked most about this software was the amount of things that it can do to not only help manage the numbers but keep the clients engaged and happy. I am also always amazed by the competence of the customer support team who I have called several times with questions I thought would be complicated but were not to them! I really appreciate this software and I really think my customers do again. I would recommend to anybody in the martial arts industry!

Cons

I couldn't think of anything in particular that I didn't like but if I had to say something it would be that I wish it would be more engaging with my actual website. The thing is that it probably can, I just don't know how to yet.

Response from Zen Planner

Thank you Ricky!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 214 user ratings
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Zen Planner Pricing

Zen Planner Pricing

Starting from
US$117,00/month
Free Trial
Subscription
Value for money

15-day free trial, no credit card required.

Up to 50 members: $117/month-to-month
Up to 100 members: $157/month-to-month
Up to 250 members: $197/month-to-month
More than 250 members: $227/month-to-month

15-day free trial, no credit card required.

Up to 50 members: $117/month-to-month
Up to 100 members: $157/month-to-month
Up to 250 members: $197/month-to-month
More than 250 members: $227/month-to-month

Value for Money
4,3/5
Based on 214 user ratings
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Zen Planner Features

Zen Planner Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,1/5
Based on 214 user ratings
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Categories

Additional information for Zen Planner

Additional information for Zen Planner

Key features of Zen Planner

  • Advanced workout tracking
  • Attendance tracking
  • Automated member communications
  • Billing alerts
  • Client self-service & online registration
  • Customized reporting & analytics
  • Email marketing
  • Event registration
  • Expense tracking
  • Facebook integrations
  • Infusionsoft integration
  • Martial arts belt tracking
  • Member management
  • Member mobile app for Android & iOS
  • Online scheduling
  • Self-service kiosk iPad app
  • Simplified automated billing
  • Skills tracking
  • Staff mobile app for Android & iOS
  • Staff scheduling
  • Staff time clock
  • Website integrations

Benefits

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.
  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.
  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.
  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.
  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.
  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Zen Planner FAQs

    Zen Planner FAQs

    Below are some frequently asked questions for Zen Planner.

    Q. What type of pricing plans does Zen Planner offer?

    Zen Planner offers the following pricing plans:

    Starting from: US$117,00/month

    Pricing model: Subscription

    Free Trial: Available

    15-day free trial, no credit card required. Up to 50 members: $117/month-to-month Up to 100 members: $157/month-to-month Up to 250 members: $197/month-to-month More than 250 members: $227/month-to-month

    Q. What are the main features of Zen Planner?

    Zen Planner offers the following features:

    • Advanced workout tracking
    • Attendance tracking
    • Automated member communications
    • Billing alerts
    • Client self-service & online registration
    • Customized reporting & analytics
    • Email marketing
    • Event registration
    • Expense tracking
    • Facebook integrations
    • Infusionsoft integration
    • Martial arts belt tracking
    • Member management
    • Member mobile app for Android & iOS
    • Online scheduling
    • Self-service kiosk iPad app
    • Simplified automated billing
    • Skills tracking
    • Staff mobile app for Android & iOS
    • Staff scheduling
    • Staff time clock
    • Website integrations

    Q. Who are the typical users of Zen Planner?

    Zen Planner has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    Q. What languages does Zen Planner support?

    Zen Planner supports the following languages:

    English

    Q. What type of pricing plans does Zen Planner offer?

    Zen Planner has the following pricing plans:

    Subscription

    Q. Does Zen Planner support mobile devices?

    Zen Planner supports the following devices:

    Android

    Q. What other apps does Zen Planner integrate with?

    Zen Planner integrates with the following applications:

    Facebook, Google Analytics, Keap, Mailchimp, PaySimple, Wordpress

    Q. What level of support does Zen Planner offer?

    Zen Planner offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials