Zen Planner

Comprehensive Member & Business Software for Gyms + Studios

About Zen Planner

Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!

We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.

We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.

We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.

Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.

Key benefits of Zen Planner

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.
  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.
  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.
  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.
  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.
  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Devices

    Business size

    S M L

    Markets

    United States, Canada, Australia

    Supported Languages

    English

    Images

    Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class.
    Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class.
    Let your members see who else has signed up for class
    Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device.
    Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results.
    Enhance your members experience in the gym with our Kiosk iPad App
    Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App
    Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App
    Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App
    The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file
    View 11 more
    Zen Planner screenshot: Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class. Zen Planner screenshot: Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class. Zen Planner screenshot: Let your members see who else has signed up for class Zen Planner screenshot: Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device. Zen Planner screenshot: Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results. Zen Planner screenshot: Enhance your members experience in the gym with our Kiosk iPad App Zen Planner screenshot: Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App Zen Planner screenshot: Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App Zen Planner screenshot: Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App Zen Planner screenshot: The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file

    Features

    Total features of Zen Planner: 72

    • Absence Management
    • Activity Tracking
    • Appointment Management
    • Attendance Management
    • Attendance Tracking
    • Auto-Responders
    • Automated Billing
    • Automatic Notifications
    • Barcode Scanning
    • Billing & Invoicing
    • Calendar Management
    • Check Processing
    • Class Scheduling
    • Client Portal
    • Commenting
    • Conversion Tracking
    • Credit Card Processing
    • Custom Forms
    • Customer Accounts
    • Customer Database
    • Customizable Reporting
    • Customizable Templates
    • Dashboard Creation
    • Data Import/Export
    • Design Management
    • Digital Signature
    • Document Storage
    • Electronic Payments
    • Electronic Signature Capture
    • Email Integration
    • Email Templates
    • Email Tracking
    • Event Calendar
    • Event Tracking
    • Expense Tracking
    • Facility Scheduling
    • File Management
    • Instructor Scheduling
    • Inventory Management
    • Inventory Tracking
    • Lead Nurturing
    • Milestone Tracking
    • PCI DSS Compliance
    • POS
    • Payroll Management
    • Prescribing
    • Progress Tracking
    • Real Time Reporting
    • Receiving
    • Recurring Billing
    • Recurring Tasks
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • Retail Inventory Management
    • Scheduled Reporting
    • Secure Login
    • Self Service Portal
    • Shopping Cart
    • Skills Tracking
    • Social Media Integration
    • Task Scheduling
    • Template Management
    • Third Party Integration
    • Time Clock
    • Transaction History
    • User Photos
    • Visitor Registration
    • Website Integration
    • Website Management
    • Widgets

    Alternatives

    WellnessLiving

    4,4
    #1 Alternative to Zen Planner
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    GymMaster

    4,6
    #2 Alternative to Zen Planner
    GymMaster gym software is an easy-to-use health club and gym management system trusted by thousands of businesses....

    Virtuagym

    3,6
    #3 Alternative to Zen Planner
    Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all...

    Arbox

    4,9
    #4 Alternative to Zen Planner
    Arbox is a cloud-based gym & fitness studio management platform designed to automate and streamline business operations...

    Reviews

    Overall rating

    4,3 /5
    (218)
    Value for Money
    4,3/5
    Features
    4,2/5
    Ease of Use
    4,1/5
    Customer Support
    4,5/5

    Already have Zen Planner?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 218
    Jody B.
    Overall rating
    • Industry: Sports
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very Helpful Customer Service!!!

    Reviewed on 2019/02/04

    Zen Planner software has enabled our company to introduce a program to our customers in a seamless...

    Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

    Pros

    The software is very slick and versatile!

    Cons

    There was a lot to learn that I wasn't familiar with.

    Response from Zen Planner

    Happy to hear it - thanks Jody!

    Teagan K.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Finally Found the Right System

    Reviewed on 2019/10/08

    This software has made this much more simple and allowed us to enhance our customers experience in...

    This software has made this much more simple and allowed us to enhance our customers experience in our facility!

    Pros

    -Set up was detailed step by step process and had video reviews that our staff could go back to
    -Customer service is the best that we have seen
    -Hotline always has a person you can talk to (have answered every question we have had and has taught us how to solve the problem should it ever come up again)
    - Hotline is available 7am-7pm
    -Email (you can send a detailed email and have it answered within one business day)
    - Our on-boarding assistant fallowed up with us after a month to make sure everything was running
    - Has easy quick reporting
    - Great schedule (imbeds into website so you do not have to leave company page)
    -Great point of sale (imbeds into website so you do not have to leave company page)
    - Mobil app is simple for customers and makes scheduling simple

    Cons

    online mobil site cannot work with out cookies which most smart phones automatically disable so we needed to send out an email with instructions on how to enable them

    Response from Zen Planner

    Thank you for the review, Teagan! We're glad you've found the right system for your business!

    Liz M.
    Overall rating
    • Industry: Sports
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Used it for three years - feature rich but hard to use

    Reviewed on 2020/12/02

    We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of...

    We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

    Pros

    I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want.
    There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened.
    The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss.
    Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

    Cons

    The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming.
    Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site.
    Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain.
    There was no way to easily see which coaches had availability at which times.

    Brie L.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    this was my favorite fitness computer software that ive used

    Reviewed on 2020/11/06

    experience was great- we just wish that the price was lower so that we didnt have to switch to...

    experience was great- we just wish that the price was lower so that we didnt have to switch to another system

    Pros

    easy to check members in and out. had a great user interface and was very easy to read and understand

    Cons

    didnt merge with a lot of other softwares and the price is quite expensive. i worked in a privately owned gym so it wasn't worth the cost after a while

    Kim R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    You can't beat their support team!

    Reviewed on 2019/09/18

    I am love the people at ZP. There isn't one person I've come in contact with that hasn't been...

    I am love the people at ZP. There isn't one person I've come in contact with that hasn't been helpful, positive, encouraging, understanding and cheerful. I went to their office because I was starting a new program and wanted help with the set up of the program and the membership. They set me up with one person to be my helper that day. Now what company will do that? I can tell you that no other software company I've used would've offered me that. Also, love the Zen Academy. I learned about so many more things the software could do for me that I wasn't either using or doing in a google spreadsheet . So now ZP is helping me save more precious time and I'm learning more about my business in the process. Thank you reports and automations!

    Pros

    Honestly, their customer support! However, I don't have to call often as the on boarding team set me up wonderfully to begin with. But the support articles answer almost all my questions so I don't have to call. I am a small studio and don't have a front desk staff but ZP does it all for me (well, allows my clients to do it all for me). It is super easy to use on all fronts.

    Cons

    I have't run into anything that I don't like. I use ZP on my laptop in a web browser and I've found it confusing to try the staff app on my phone or tablet. This old dog struggles with learning new tricks :) So we can't blame ZP for that.

    Response from Zen Planner

    Thanks for your feedback, Kim!

    Showing 5 reviews of 218 Read all reviews

    Zen Planner FAQs

    Below are some frequently asked questions for Zen Planner.

    Zen Planner offers the following pricing plans:

    • Starting from: US$117,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    15-day free trial, no credit card required. Up to 50 members: $117/month-to-month Up to 100 members: $157/month-to-month Up to 250 members: $197/month-to-month More than 250 members: $227/month-to-month

    Zen Planner offers the following features:

    • Advanced workout tracking
    • Attendance tracking
    • Automated member communications
    • Billing alerts
    • Client self-service & online registration
    • Customized reporting & analytics
    • Email marketing
    • Event registration
    • Expense tracking
    • Facebook integrations
    • Infusionsoft integration
    • Martial arts belt tracking
    • Member management
    • Member mobile app for Android & iOS
    • Online scheduling
    • Self-service kiosk iPad app
    • Simplified automated billing
    • Skills tracking
    • Staff mobile app for Android & iOS
    • Staff scheduling
    • Staff time clock
    • Website integrations

    Zen Planner has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    Zen Planner supports the following languages:

    English

    Zen Planner supports the following devices:

    Android

    Zen Planner integrates with the following applications:

    Facebook, Google Analytics, Keap, Mailchimp, PaySimple, Wordpress

    Zen Planner offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

    Related categories

    See all software categories found for Zen Planner.