Name: Zen Planner
Rating: 4.3 (263 reviews)

About Zen Planner

Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members!

Key benefits of Zen Planner

Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.

Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.

Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.

Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.

Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.

Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.

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Zen Planner Software - Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class.

Zen Planner Software - Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class.

Zen Planner Software - Let your members see who else has signed up for class

Zen Planner Software - Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device.

Zen Planner Software - Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results.

Zen Planner Software - Enhance your members experience in the gym with our Kiosk iPad App

Zen Planner Software - Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App

Zen Planner Software - Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App

Zen Planner Software - Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App

Zen Planner Software - The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file

Zen Planner Software - Gym members can digitally sign documents within the App when signing up for new memberships. In-App alerts let them know when there are unsigned documents, which they can then sign through the App

Zen Planner Software - Easily view your daily calendar & plan your day around busy classes

Zen Planner Software - Checking members in for class is simple with our Staff App

Zen Planner Software - Easily see which members have been checked in for class

Zen Planner Software - See alerts, such as unpaid bills or unsigned documents, when checking members in

Zen Planner Software - If a member has an unpaid bill, you can have them make a payment within the App

Zen Planner Software - If a member has an unsigned document, quickly have them sign it before participating in class within the App

Zen Planner Software - Setup and edit members' profiles within the App. You can quickly call, text or email them by clicking on icons within the App

Zen Planner Software - Display current class workouts and top performers for members to view while they check-in

Zen Planner Software - The customizable dashboard provides important business data in one easy-to-view location

Zen Planner Software - Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type

Zen Planner Software - Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking

Zen Planner Software - In addition to workout tracking, you can also track members' progress and results

Zen Planner Software - Zen Planner now offers lead-generating Integrated Websites! All our websites are mobile friendly and include embedded forms and calendars, SEO optimizations and a superior support team to help make updates.

Not sure about Zen Planner? Compare with a popular alternative

Zen Planner

4.3 (263)

VS.

EZFacility

4.4 (125)

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Starting Price

US$99.00

month

US$125.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

96

Integrations

4

3

Ease of Use

4.1 (263)

4.2 (125)

Value for Money

4.2 (263)

4.2 (125)

Customer Service

4.4 (263)

4.7 (125)

Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.3 /5

(263)

Value for Money

4.2/5

Features

4.1/5

Ease of Use

4.1/5

Customer Support

4.4/5

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Showing 5 reviews of 263 Read all reviews

Showing 5 reviews of 263

Jody

Overall rating

Industry: Sports
Company size: 201–500 Employees
Used Daily for 2+ years
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Very Helpful Customer Service!!!

Reviewed on 2019/02/04

Zen Planner software has enabled our company to introduce a program to our customers in a seamless...

Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

Pros

The software is very slick and versatile!

Cons

There was a lot to learn that I wasn't familiar with.

Response from Daxko

Happy to hear it - thanks Jody!

Damien

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

A must for managing martial arts studios

Reviewed on 2024/07/23

10/10 would recommend. We have had a great experience and enjoy using the software.

Pros

We have been supported the entire way with their superior customer service. Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations.

Cons

We had an issue with a tablet that wasn't able to be resolved. However we found a work around and now have no problems whatsoever!

Alternatives Considered

Kicksite

Reasons for Switching to Zen Planner

Another gym we know uses Kicksite and they had many issues during implementation.

Richard

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 1.0 /10

Good software; Horrible back office customer service!

Reviewed on 2024/04/24

ZP's back office customer service is horrible. In fact, "customer service is a misnomer; it is...

ZP's back office customer service is horrible. In fact, "customer service is a misnomer; it is actually customer disservice. ZP's tech support is, from time to time, difficult to access by phone, but the tech support staff is excellent. Additionally, the software is highly evolved, fairly intuitive and reliable.

Pros

Zen Planner has nearly all features we require to run our school of traditional Japanese karate, including payment processing, rank tracking, online store, class and event management.

Cons

We started with ZP in late 2023 and had fully migrated by March 2024. In December 2023, we decided to change banks and asked ZP and its payment processor, Gains, to do so. For four months, we've been waiting for them to resolve this issue, but they don't answer our emails and refuse to telephone us to make this simple back-office change. We are mystified and disappointed. So, we've let them know we'll leave ZP if they don't resolve this matter by May 1, 2024.

Savannah

Overall rating

Industry: Sports
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Good program

Reviewed on 2024/09/18

pretty good app. Gets the job done. Would recommend

Pros

Easy process to enter members. Gets the job done. Check in process is very easy

Cons

trouble shooting. When there are bugs in the system and merging

Response from Daxko

Thank you so much for your 5-star review! We’re thrilled to hear that you find Zen Planner easy to use for managing members and check-ins. It’s great to know it’s working well for your needs.

We also appreciate the feedback about troubleshooting and merging. Ensuring a smooth experience is a priority, and we’re continually working to improve these areas. If you ever need help with specific issues, please don’t hesitate to reach out—our support team is here for you!

Thanks again for recommending us, and for sharing your experience!

Kim

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

You can't beat their support team!

Reviewed on 2019/09/18

I am love the people at ZP. There isn't one person I've come in contact with that hasn't been...

I am love the people at ZP. There isn't one person I've come in contact with that hasn't been helpful, positive, encouraging, understanding and cheerful. I went to their office because I was starting a new program and wanted help with the set up of the program and the membership. They set me up with one person to be my helper that day. Now what company will do that? I can tell you that no other software company I've used would've offered me that. Also, love the Zen Academy. I learned about so many more things the software could do for me that I wasn't either using or doing in a google spreadsheet . So now ZP is helping me save more precious time and I'm learning more about my business in the process. Thank you reports and automations!

Pros

Honestly, their customer support! However, I don't have to call often as the on boarding team set me up wonderfully to begin with. But the support articles answer almost all my questions so I don't have to call. I am a small studio and don't have a front desk staff but ZP does it all for me (well, allows my clients to do it all for me). It is super easy to use on all fronts.

Cons

I have't run into anything that I don't like. I use ZP on my laptop in a web browser and I've found it confusing to try the staff app on my phone or tablet. This old dog struggles with learning new tricks :) So we can't blame ZP for that.

Response from Daxko

Thanks for your feedback, Kim!

Showing 5 reviews of 263 Read all reviews

Zen Planner FAQs

Below are some frequently asked questions for Zen Planner.

Q. What type of pricing plans does Zen Planner offer?

Zen Planner offers the following pricing plans:

Starting from: US$99.00/month
Pricing model: Subscription
Free Trial: Not Available

Q. Who are the typical users of Zen Planner?

Zen Planner has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Q. What languages does Zen Planner support?

Zen Planner supports the following languages:

English

Q. Does Zen Planner support mobile devices?

Zen Planner supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does Zen Planner integrate with?

Zen Planner integrates with the following applications:

Market Muscles, PaySimple, Perkville, SugarWOD

Q. What level of support does Zen Planner offer?

Zen Planner offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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