NetDispatcher

NetDispatcher

Automating your Business for more sales and efficiencies.

3.9/5 (14 reviews)

NetDispatcher Overview

OFFICE AUTOMATION
• Simple, form based work orders: Easily enter client information and new work orders are automatically generated

• Streamlined customer follow up ordering: Sales staff can access any customer record, monitor targets, follow up with clients and close new business using the powerful customer relationship management functions of NetDispatcher

• Keep everyone on task: Using NetDispatcher activity reminders, your staff is kept on task. Critical reminders of the day’s most important activities ensure a smooth, well running operation
SCHEDULING AND DISPATCHING

• Real-time dispatch: Send new work orders and job details to field staff that use any internet-enabled mobile device
• Drag-and-drop scheduling: Automatically add or update new information using a simple drag-and-drop scheduling interface
• Real-time reporting: Keep track of all your job and schedule information. Get a high-level view on your business activities for the day, week, or any other time-frame like never before
FIELD TECHNICIAN MANAGEMENT

• Send and receive job updates on the fly: Cut down on office-to-field calls using NetDispatcher. Interruptions go down and customer service goes up!
• Eliminate paperwork: Now sales and service staff can take signatures directly onto their mobile device, pull up the customer’s entire history along with previous jobs and document attachments, and much more.
• Automate time tracking: Keep everyone in the field accountable with NetDispatcher’s automated time tracking solutions. Send expenses, receipts, and payroll information directly into one of 65 accounting programs including Sage, QuickBooks, and many more.

Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, Mexico, Middle-East and Africa, United Kingdom, United States

Supported Languages

English, Finnish, Swedish

NetDispatcher Reviews

Overall rating
3.9/5
64% positive reviews
8
Excellent
1
Very good
3
Average
0
Poor
2
Terrible
Blake M.

Never got off the ground - buggy software full of 'custom service charges'

Used Daily for 1-5 months
Reviewed on 2016/11/01
Review Source: SoftwareAdvice

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.

I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Pros

if it worked properly the feature set seems nice

Cons

- reports are VERY basic
- extra fees
- didn't function for us

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Richard W.

Faster speed

Reviewed on 2015/01/23
Review Source: Capterra

The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.

Response from NetDispatcher

Thank you Richard for your honest review!

After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.

Rating breakdown

Ease of Use
Customer Support

Yousuf B.

Limousineonline transportation

Used Daily for 1-5 months
Reviewed on 2016/07/01
Review Source: Capterra

Experience with uber same as pick &drop service transportation use this software customer &drivers

Pros

Customer trip requast

Cons

Pick &drop

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Aldo M.

NET DISPATCHER

Used Daily for 1-5 months
Reviewed on 2016/12/08
Review Source: SoftwareAdvice

very nice software, easy to use and useful for day to day activities.

Pros

user friendly

Cons

costly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Brad O.

Never met a more flexible software company

Reviewed on 2015/01/26
Review Source: Capterra

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

Rating breakdown

Ease of Use
Customer Support

NetDispatcher Pricing

Starting from
US$19,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

NetDispatcher Features

  • API
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Reporting & Statistics
  • Workflow Management

Additional information for NetDispatcher

Key features of NetDispatcher

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

NetDispatcher FAQs

Below are some frequently asked questions for NetDispatcher.

Q. What type of pricing plans does NetDispatcher offer?

NetDispatcher offers the following pricing plans:

Starting from: US$19,00/month

Pricing model: Free, Subscription

Free Trial: Available

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

Q. What are the main features of NetDispatcher?

NetDispatcher offers the following features:

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

Q. Who are the typical users of NetDispatcher?

NetDispatcher has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does NetDispatcher support?

NetDispatcher supports the following languages:

English, Finnish, Swedish

Q. What type of pricing plans does NetDispatcher offer?

NetDispatcher has the following pricing plans:

Free, Subscription

Q. Does NetDispatcher support mobile devices?

We do not have any information about what devices NetDispatcher supports

Q. What other apps does NetDispatcher integrate with?

NetDispatcher integrates with the following applications:

Amazon EC2, Cognos, Microsoft Azure, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft Dynamics NAV in the Cloud, PurelyHR: Time Off, QuickBooks, QuickBooks Online, Sage 50cloud

Q. What level of support does NetDispatcher offer?

NetDispatcher offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials