NetDispatcher

Automating your Business for more sales and efficiencies.

3,9 /5 (14 reviews) Write a Review!

NetDispatcher Overview

What is NetDispatcher?

OFFICE AUTOMATION
• Simple, form based work orders: Easily enter client information and new work orders are automatically generated

• Streamlined customer follow up ordering: Sales staff can access any customer record, monitor targets, follow up with clients and close new business using the powerful customer relationship management functions of NetDispatcher

• Keep everyone on task: Using NetDispatcher activity reminders, your staff is kept on task. Critical reminders of the day’s most important activities ensure a smooth, well running operation
SCHEDULING AND DISPATCHING

• Real-time dispatch: Send new work orders and job details to field staff that use any internet-enabled mobile device
• Drag-and-drop scheduling: Automatically add or update new information using a simple drag-and-drop scheduling interface
• Real-time reporting: Keep track of all your job and schedule information. Get a high-level view on your business activities for the day, week, or any other time-frame like never before
FIELD TECHNICIAN MANAGEMENT

• Send and receive job updates on the fly: Cut down on office-to-field calls using NetDispatcher. Interruptions go down and customer service goes up!
• Eliminate paperwork: Now sales and service staff can take signatures directly onto their mobile device, pull up the customer’s entire history along with previous jobs and document attachments, and much more.
• Automate time tracking: Keep everyone in the field accountable with NetDispatcher’s automated time tracking solutions. Send expenses, receipts, and payroll information directly into one of 65 accounting programs including Sage, QuickBooks, and many more.

NetDispatcher Overview

Pricing

Starting from
US$19,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.


NetDispatcher Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Mexico
Supported Languages
English, Finnish, Swedish

Media

Drag and Drop Dispatching
Mobile View for Field Tech
Tablet View
Custom Form Builder for all Templates in System
SMS & Email Alert Center to update Tech and Customers on Work Orders
Invocing Modules
Sales Quotes in Field Service Software
Time Tracking
Equipement Assest Management and service history
Parts and Service Lists
NetDispatcher video NetDispatcher screenshot: Drag and Drop Dispatching NetDispatcher screenshot: Mobile View for Field Tech NetDispatcher screenshot: Tablet View NetDispatcher screenshot: Custom Form Builder for all Templates in System NetDispatcher screenshot: SMS & Email Alert Center to update Tech and Customers on Work Orders NetDispatcher screenshot: Invocing Modules NetDispatcher screenshot: Sales Quotes in Field Service Software NetDispatcher screenshot: Time Tracking NetDispatcher screenshot: Equipement Assest Management and service history NetDispatcher screenshot: Parts and Service Lists

NetDispatcher Reviews

NetDispatcher Reviews

Overall rating
3,9
/
5
Excellent
8

Very good
1

Average
3

Poor
0

Terrible
2

Value for Money
3
Features
2,8
Ease of Use
3,8
Customer Support
4,5
64% recommended this app
Yousuf B.

Limousineonline transportation

Experience with uber same as pick &drop service transportation use this software customer &drivers


Aldo M.

NET DISPATCHER

very nice software, easy to use and useful for day to day activities.


Blake M.

Never got off the ground - buggy software full of 'custom service charges'

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.

I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.


Brad O.

Never met a more flexible software company

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....


Raymond H.

Top-notch dispatch software

Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
Despite that, it's a very powerful and effective tool for managing the fleet of vehicles and the service jobs they perform day in and day out.


Yousuf B.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

Limousineonline transportation

Used Daily for 1-5 months
Reviewed on 2016/07/01
Review Source: Capterra

Experience with uber same as pick &drop service transportation use this software customer &drivers

Pros

Customer trip requast

Cons

Pick &drop

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aldo M.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

NET DISPATCHER

Used Daily for 1-5 months
Reviewed on 2016/12/08
Review Source: SoftwareAdvice

very nice software, easy to use and useful for day to day activities.

Pros

user friendly

Cons

costly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Blake M.
Industry: Consumer Services
Company size: 11-50 Employees

Never got off the ground - buggy software full of 'custom service charges'

Used Daily for 1-5 months
Reviewed on 2016/11/01
Review Source: SoftwareAdvice

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.

I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Pros

if it worked properly the feature set seems nice

Cons

- reports are VERY basic
- extra fees
- didn't function for us

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Brad O.

Never met a more flexible software company

Reviewed on 2015/01/26
Review Source: Capterra

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

Rating breakdown

Ease of Use
Customer Support

Raymond H.

Top-notch dispatch software

Reviewed on 2015/01/23
Review Source: Capterra

Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
Despite that, it's a very powerful and effective tool for managing the fleet of vehicles and the service jobs they perform day in and day out.

Rating breakdown

Ease of Use
Customer Support

User recommendation
9/10
Based on 14 user ratings
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NetDispatcher Pricing

NetDispatcher Pricing

Starting from
US$19,00/month
Free Trial
Free
Subscription
Value for money

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

Value for Money
3/5
Based on 14 user ratings
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NetDispatcher Features

NetDispatcher Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
2,8/5
Based on 14 user ratings
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Categories

Additional information for NetDispatcher

Additional information for NetDispatcher

Key features of NetDispatcher

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

NetDispatcher FAQs

NetDispatcher FAQs

Below are some frequently asked questions for NetDispatcher.

Q. What type of pricing plans does NetDispatcher offer?

NetDispatcher offers the following pricing plans:

Starting from: US$19,00/month

Pricing model: Free, Subscription

Free Trial: Available

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

Q. What are the main features of NetDispatcher?

NetDispatcher offers the following features:

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

Q. Who are the typical users of NetDispatcher?

NetDispatcher has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does NetDispatcher support?

NetDispatcher supports the following languages:

English, Finnish, Swedish

Q. What type of pricing plans does NetDispatcher offer?

NetDispatcher has the following pricing plans:

Free, Subscription

Q. Does NetDispatcher support mobile devices?

We do not have any information about what devices NetDispatcher supports

Q. What other apps does NetDispatcher integrate with?

NetDispatcher integrates with the following applications:

Amazon EC2, Cognos, Microsoft Azure, Microsoft Dynamics 365 Business Central, QuickBooks Online, QuickBooks Online Advanced, Sage 50cloud

Q. What level of support does NetDispatcher offer?

NetDispatcher offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials