Automating your Business for more sales and efficiencies.
3.9/5 (14 reviews)OFFICE AUTOMATION
• Simple, form based work orders: Easily enter client information and new work orders are automatically generated
• Streamlined customer follow up ordering: Sales staff can access any customer record, monitor targets, follow up with clients and close new business using the powerful customer relationship management functions of NetDispatcher
• Keep everyone on task: Using NetDispatcher activity reminders, your staff is kept on task. Critical reminders of the day’s most important activities ensure a smooth, well running operation
SCHEDULING AND DISPATCHING
• Real-time dispatch: Send new work orders and job details to field staff that use any internet-enabled mobile device
• Drag-and-drop scheduling: Automatically add or update new information using a simple drag-and-drop scheduling interface
• Real-time reporting: Keep track of all your job and schedule information. Get a high-level view on your business activities for the day, week, or any other time-frame like never before
FIELD TECHNICIAN MANAGEMENT
• Send and receive job updates on the fly: Cut down on office-to-field calls using NetDispatcher. Interruptions go down and customer service goes up!
• Eliminate paperwork: Now sales and service staff can take signatures directly onto their mobile device, pull up the customer’s entire history along with previous jobs and document attachments, and much more.
• Automate time tracking: Keep everyone in the field accountable with NetDispatcher’s automated time tracking solutions. Send expenses, receipts, and payroll information directly into one of 65 accounting programs including Sage, QuickBooks, and many more.
Pros
if it worked properly the feature set seems nice
Cons
- reports are VERY basic
- extra fees
- didn't function for us
The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.
Thank you Richard for your honest review!
After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.
Experience with uber same as pick &drop service transportation use this software customer &drivers
Pros
Customer trip requast
Cons
Pick &drop
very nice software, easy to use and useful for day to day activities.
Pros
user friendly
Cons
costly
Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....
Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.
Below are some frequently asked questions for NetDispatcher.
NetDispatcher offers the following pricing plans:
Starting from: US$19,00/month
Pricing model: Free, Subscription
Free Trial: Available
Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.
NetDispatcher offers the following features:
NetDispatcher has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
NetDispatcher supports the following languages:
English, Finnish, Swedish
NetDispatcher has the following pricing plans:
Free, Subscription
We do not have any information about what devices NetDispatcher supports
NetDispatcher integrates with the following applications:
Amazon EC2, Cognos, Microsoft Azure, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft Dynamics NAV in the Cloud, PurelyHR : Time-Off, QuickBooks, QuickBooks Online, Sage 50cloud
NetDispatcher offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.
I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.