Jitterbit
About Jitterbit
Jitterbit facilitates data integration, transformation, and synchronization between different software systems, databases, and cloud-based services. Jitterbit offers a user-friendly interface and supports both cloud-based and on-premises integrations, making it a versatile tool for streamlining business operations and improving data connectivity. It’s commonly used for tasks such as data migration, application integration, and automating workflows to enhance efficiency and productivity in organizations.
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease your Integration
Reviewed on 2019/10/09
Pros
It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.
Cons
There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Salesforce ETL Integration Application
Reviewed on 2019/12/31
We have several scheduled integrations between an internal SQL database and Salesforce and have...
We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application.
Pros
Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth.
The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours.
Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.
Cons
We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.
Alternatives Considered
MuleSoft Anypoint PlatformReasons for Choosing Jitterbit
Ease of use for integrating to Salesforce.Reasons for Switching to Jitterbit
Jitterbit has a faster implementation and maintenance time for teams that do not have dedicated developers.- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Best for simple integrations; not recommended for complex ones
Reviewed on 2023/09/27
Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop...
Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop studio application eventually. Jitterbit is a clever idea for a product which could make simple, 1:1 file integrations graphical and easy to understand, but for our integrations it is not as reliable or as efficient as simply using an established programming language. We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users.
Pros
It is fairly easy to make initial connections to other systems using Connectors. Variables can be used in connection setup to easily swap out configuration. Entire JSON data structures can be stored to a single variable and passed into other components.
Cons
None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems. Complex integrations require large amounts of esoteric scripting and managing large amounts of global variables. Lack of appropriate variable scoping often introduces bugs. Error/exception handling must be done manually--there is no try/catch feature. Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.The Cloud Studio interface will often silently time out leading to strange behavior or sudden return to the login screen. Projects cannot be tracked by git or other source control. Some changes to project components save automatically making it easy to accidentally break something. JSON schemas cannot be built with the GUI from scratch; you must instead past in a sample, and then you can edit them.The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. Filter wildcards behave inconsistently. A big update to this interface is said to be on the way.
Response from Jitterbit
Konrad, thank you for taking the time to leave your honest feedback. We are disappointed to hear you've experienced so many roadblocks in your time using our product. We will reach out to you directly to better understand the issues you encountered so we can work to correct them.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jitterbit is what you want for your business
Reviewed on 2023/10/02
Overall, Jitterbit has helped our business grow and continues to keep daily operations flowing.
Overall, Jitterbit has helped our business grow and continues to keep daily operations flowing.
Pros
Ease of integration with whatever platforms we may be using. Being able to pull in data from multiple different sources, translating it, and pushing to a SaaS provider allows us to integrate multiple different partners.
Cons
Web management console leaves a bit to be desired. Interacting with the past jobs can be frustrating at times.
Response from Jitterbit
Parker, we couldn't be happier to hear that our product has helped your business grow! If you are interested in sharing more feedback on the web management console, please reach out directly to [email protected] so we can learn more.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jitterbit Review
Reviewed on 2023/09/19
The productr is phenomenal and the communication is great!Props to [sensitive content hidden]
The productr is phenomenal and the communication is great!Props to [sensitive content hidden]
Pros
I like its ease of use and the communication of your support team members name [sensitive content hidden]
Cons
Its uniqueness created a bit of a learning curve at times
Response from Jitterbit
Thank you, Tom, for choosing Jitterbit as your integration partner! We love hearing when our customers are happy with our product and support team.
Jitterbit FAQs
Below are some frequently asked questions for Jitterbit.Q. What type of pricing plans does Jitterbit offer?
Jitterbit offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Please contact Jitterbit for pricing information.
Q. Who are the typical users of Jitterbit?
Jitterbit has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jitterbit support?
Jitterbit supports the following languages:
English
Q. Does Jitterbit support mobile devices?
Jitterbit supports the following devices:
Q. What other apps does Jitterbit integrate with?
We do not have any information about what integrations Jitterbit has
Q. What level of support does Jitterbit offer?
Jitterbit offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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