Bench Bookkeeping

You run your business. We’ll do your bookkeeping.

4,8 /5 (198 reviews) Write a Review!

Bench Bookkeeping Overview

What is Bench Bookkeeping?

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Bench Bookkeeping Overview

Pricing

Starting from
US$139,00/month

Pricing options

Free Trial
Subscription
Value for money

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.


Bench Bookkeeping Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Always know where you stand.
Always know where you stand.
Enjoy true peace of mind.
Make smarter business decisions.
Bench Bookkeeping video Bench Bookkeeping video Bench Bookkeeping screenshot: Always know where you stand. Bench Bookkeeping screenshot: Always know where you stand. Bench Bookkeeping screenshot: Enjoy true peace of mind. Bench Bookkeeping screenshot: Make smarter business decisions.

Bench Bookkeeping Reviews

Bench Bookkeeping Reviews

Overall rating
4,8
/
5
Excellent
164

Very good
28

Average
3

Poor
1

Terrible
2

Value for Money
4,6
Features
4,6
Ease of Use
4,8
Customer Support
4,8
97% recommended this app
Paul F.

Affordable yet Robust Bookkeeping

I have been satisfied with Bench, and it takes a lot off my mind.


Jonathan B.

Excellent Book Keeping Software For Running Your Business

Understanding the financial health of our business has been critical in making decisions both long and short term. Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business, which has been very helpful.


Marie M.

Bench dropped the ball & gave me a partial refund.

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!

On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.


Heather M.

Second time using bench

First time around was good. This time around I’m not too pleased with the person assigned to my account


M. brandon L.

Extremely happy with my choice!

Overall, really great! They're super helpful. Most of the time they're quick to respond, but at times have needed to have an extra poke to get a response. That is a rarity. Usually, I'll hear back from someone by the next day at the latest.


Paul F.
Industry: Mental Health Care
Company size: Self Employed

Affordable yet Robust Bookkeeping

Used Weekly for 1-5 months
Reviewed on 2020/10/13
Review Source: Capterra

I have been satisfied with Bench, and it takes a lot off my mind.

Pros

The staff at Bench are responsive and helpful. The software is user-friendly. The price is less than most of its competitors.

Cons

The bank integration does not always function right with the credit union I use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jonathan B.
Industry: Retail
Company size: 2-10 Employees

Excellent Book Keeping Software For Running Your Business

Used Weekly for 1-5 months
Reviewed on 2020/08/25
Review Source: Capterra

Understanding the financial health of our business has been critical in making decisions both long and short term. Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business, which has been very helpful.

Pros

It was great to see a breakdown of all three financial statements for our business, both from a macro and micro perspective. Being able to pull up accounts and see specific transactions from desktop and on the go through mobile was indispensable in running a healthy business and planning for the future. The messaging system was prompt and efficient for keeping in touch with our book keepers and account manager with any pressing questions. They were always very professional and did high quality work. Any questions or concerns with categorization and interpreting information were answered well.

Cons

I think it would be helpful to expand the software to allow for the dropping of all receipts into our account in order to have a one stop location for accessing and printing receipts for accounting and tax purposes. We were informed that only high ticket items needed receipts, and so we ended up using other third party software to track mileage and keep track of receipts.

Response from Bench Accounting

Hi, Jonathan. Thanks so much for sharing your kind review! We also appreciate you taking the time to share your feedback. We have shared this to the appropriate teams.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Marie M.
Industry: Photography
Company size: Self Employed

Bench dropped the ball & gave me a partial refund.

Used Other for 1+ year
Reviewed on 2020/07/23
Review Source: Capterra

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!

On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.

Pros

Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Cons

I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Heather M.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Second time using bench

Used Weekly for 6-12 months
Reviewed on 2020/08/12
Review Source: Capterra

First time around was good. This time around I’m not too pleased with the person assigned to my account

Pros

It’s easy to set up and use, semi affordable

Cons

I would like to see mileage tracking and the ability to move items to a category myself

Response from Bench Accounting

Hi Heather, thank you for sharing your experience with us. We regret to hear that you are having concerns with your experience. We would like to connect with you to discuss this matter further. A member of our Client Success team will be connecting with you shortly. All the best!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

M. brandon L.
Industry: Marketing & Advertising
Company size: Self Employed

Extremely happy with my choice!

Used Weekly for 1-5 months
Reviewed on 2020/06/17
Review Source: Capterra

Overall, really great! They're super helpful. Most of the time they're quick to respond, but at times have needed to have an extra poke to get a response. That is a rarity. Usually, I'll hear back from someone by the next day at the latest.

Pros

Having all the data to see my business stats has been really helpful. They call it the "Pulse" which shows you the health of your business with a way to visualize how you're doing over time. I like that a lot. Bookkeeping is really easy for me now and I'm thankful I outsourced it. I just connect my accounts and drag and drop invoices and receipts that I scan or receive into the documents section and they take care of things. They also provide a nice, clean, easy to understand summary at the end of each year so my accountant can do my taxes easily. I have no regrets going with Bench. It definitely saves me a lot of time and stress.

Cons

I wish there are some nice comparable summaries like percentage growth or changes month to month, by quarter, and YoY. Prices still feel a little high to me and I wish there was an option for invoicing and receiving payments into my checking accounts.

Response from Bench Accounting

Thank you so much for your kind words! It's great to hear that we have been able to take away some stress. We've also shared your feedback with the appropriate parties for further consideration!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,2/10
Based on 198 user ratings
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Bench Bookkeeping Pricing

Bench Bookkeeping Pricing

Starting from
US$139,00/month
Free Trial
Subscription
Value for money

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Value for Money
4,6/5
Based on 198 user ratings
Compare value for money rating with alternatives
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Bench Bookkeeping Features

Bench Bookkeeping Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,6/5
Based on 198 user ratings
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Categories

Additional information for Bench Bookkeeping

Additional information for Bench Bookkeeping

Key features of Bench Bookkeeping

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

Bench Bookkeeping FAQs

Bench Bookkeeping FAQs

Below are some frequently asked questions for Bench Bookkeeping.

Q. What type of pricing plans does Bench Bookkeeping offer?

Bench Bookkeeping offers the following pricing plans:

Starting from: US$139,00/month

Pricing model: Subscription

Free Trial: Available

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Q. What are the main features of Bench Bookkeeping?

Bench Bookkeeping offers the following features:

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

Q. Who are the typical users of Bench Bookkeeping?

Bench Bookkeeping has the following typical customers:

Small Business, Non Profit, Freelancers

Q. What languages does Bench Bookkeeping support?

Bench Bookkeeping supports the following languages:

English

Q. What type of pricing plans does Bench Bookkeeping offer?

Bench Bookkeeping has the following pricing plans:

Subscription

Q. Does Bench Bookkeeping support mobile devices?

Bench Bookkeeping supports the following devices:

iPhone

Q. What other apps does Bench Bookkeeping integrate with?

Bench Bookkeeping integrates with the following applications:

FreshBooks, Jane, Shoeboxed, Shoeboxed, Shopify, Square Point of Sale, Stripe

Q. What level of support does Bench Bookkeeping offer?

Bench Bookkeeping offers the following support options:

Online Support, Phone Support, FAQs