Customer Experience Management
(0 reviews)Clarabridge takes data from a range of sources, including multiple survey types, contact center agent notes, social media, chat, voice, email, warranty notes, and more. The app then uses Natural Language Processing (NLP) technology that incorporates text analytics, context-sensitive sentiment analysis, linguistic categorization, and emotion detection, to translate and derive meaning from the customer data you have gathered.
Clarabridge Social integrates with all popular social media platforms and social media management software. You can use Clarabridge Survey to create and decipher customer feedback forms, while Clarabridge Speech provides speech analysis to interpret your customer's voice. Clarabridge uses its customer experience analysis to drive business results across your company. The app pushes the data to the right people in your organization and makes it easy to interpret with dashboards, reports and alerts.
Contact Clarabridge for pricing quotes.
Below are some frequently asked questions for Clarabridge.
Clarabridge offers the following pricing plans:
Free Trial: Not Available
Contact Clarabridge for pricing quotes.
Clarabridge offers the following features:
Clarabridge has the following typical customers:
Large Enterprises, Mid Size Business
Clarabridge supports the following languages:
English, Spanish
We do not have any information about what Clarabridge pricing plans
Clarabridge supports the following devices:
iPhone, iPad
Clarabridge integrates with the following applications:
ActiveDEMAND, Critizr
Clarabridge offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
