webCRM

webCRM

Made for sales people

4.6/5 (17 reviews)

webCRM Overview

webCRM customers cover franchises, manufacturing, professional and financial services, media, telemarketing, training, property retail and management, IT, consulting and much more.

A CRM solution Sales people love to use
At webCRM we work hard to take the complexity out of CRM. The result is a simple, user friendly interactive and fast CRM solution that sales people like to use. Furthermore webCRM is quick to implement, very easy to customise & personalise. webCRM has a great API for easy integration with other systems such as your ERP, mail, ecommerce site and much more.

No Nonsense
Our customers want to know we understand their business and they are subscribing to a service which will work for them. The CRM Consultant that helps you choose webCRM is also the same person who will help you implement it if you require that service. If we think it won’t work for the customer, we tell them. It saves a lot of time and cancelled subscriptions, which doesn’t help anyone.

Successful implementation
webCRM staff are all handpicked CRM experts with +10 years of experience in understanding sales processes, managing sales pipelines, managing sales teams and managing deliveries. We offer qualified and to the point assistance in order to accomplish a successful and short implementation period minimizing the implementation costs and maximising the chance of achieving the expected benefits.

Real Long term value
We differentiate ourselves by offering continuity of service, from the initial enquiry, through evaluation and post sales support. This ensures that our account managers understand our customers business and provide the correct and most efficient solution. webCRM is about maintaining and retaining our customers. We can only do this if their systems provide a significant return on their investment.

"With over 90% subscription renewal rates we must be doing something right”

Pricing

Starting from
£18,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

Danish, Dutch, English, Finnish, German and 4 others, Norwegian, Portuguese, Spanish, Swedish

webCRM Reviews

Overall rating
4.6/5
94% positive reviews
12
Excellent
4
Very good
1
Average
0
Poor
0
Terrible
Lynne K.

Great CRM syste

Used Daily for 2+ years
Reviewed on 2018/09/20
Review Source: Capterra

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Pros

This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Cons

It doesn't make the tea! Nothing apart from that.

Response from webCRM

Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
James dean W.

WebCRM has revolutionised the way we work

Used Daily for 2+ years
Reviewed on 2018/04/30
Review Source: Capterra

Pros

- Amazing customer service. They're always happy to help
- The ability to bespoke the platform to our business
Ease of use
- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)
- Email marketing capabilities
- Excellent reporting facilities
- Easy for managers to see workload of employees

Cons

- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Response from webCRM

Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jamie A.

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work with,

Used Daily for 2+ years
Reviewed on 2018/05/08
Review Source: Capterra

saved man hours, we know just where our business is at any minute,

Pros

A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none,

As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Cons

hmmm - nothing it couldnt do !

Drag and drop for documents - which i was told will be avilable later this year,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tim B.

This CRM has changed the way we keep track of our clients/projects

Used Weekly for 1+ year
Reviewed on 2018/04/09
Review Source: Capterra

Pros

This product has allowed us to easily centralize our workflows, clients, projects, and other items which saves us countless hours and keeping us headache free. The program is very good at allowing our team to keep track of different tasks no matter when or where they are which is vital when you have people in different times zones or across the world.

Cons

The program can be a little tough to get the hang of and the user interface seems a touch out of date compared to some of the other CRMs we use but it't not horrible. Like any product, there is a breaking in period that it takes in order to get used to the program and how to use it effectively. Once you get over that hump you will be happy with this program.

Response from webCRM

Thank you for your kind and honest review. I think it is fair to say that webCRM is more focused on organising and processing than very pretty interfaces, however we are always striving to improve the system to make the customer experience as easy as possible. CRM should help not get in the way!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Gabriel C.

Great software and support

Used Daily for 6-12 months
Reviewed on 2018/07/20
Review Source: Capterra

Pros

Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will.

After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM.

Cons

Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs

Response from webCRM

Thank you for your kind review. We do pride on our local and available support. Lets talk :)

webCRM has just released a raft of new integrations with accounting and telephony systems, which will be announced shortly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

webCRM Pricing

Starting from
£18,00/month
Pricing options
Free Trial
Subscription
Value for money

From £18 per user/month

webCRM Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for webCRM

Key features of webCRM

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Benefits

Expert local support in UK, USA, Germany, Netherlands, Sweden, Finland & Denmark
8 language versions
Integrate seamlessly to Outlook
Get leads directly from your website to webCRM
Fast & reliable solution that also runs on Mac, iPhone & iP
Integrates to existing systems thru API

webCRM FAQs

Below are some frequently asked questions for webCRM.

Q. What type of pricing plans does webCRM offer?

webCRM offers the following pricing plans:

Starting from: £18,00/month

Pricing model: Subscription

Free Trial: Available

From £18 per user/month

Q. What are the main features of webCRM?

webCRM offers the following features:

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Q. Who are the typical users of webCRM?

webCRM has the following typical customers:

Freelancers, Non Profit, Public Administrations, Small Business

Q. What languages does webCRM support?

webCRM supports the following languages:

Danish, Dutch, English, Finnish, German, Norwegian, Portuguese, Spanish, Swedish

Q. What type of pricing plans does webCRM offer?

webCRM has the following pricing plans:

Subscription

Q. Does webCRM support mobile devices?

We do not have any information about what devices webCRM supports

Q. What other apps does webCRM integrate with?

webCRM integrates with the following applications:

Google Apps Reseller, Hootsuite, Leadfeeder, Mailjet, Microsoft Outlook, Plecto

Q. What level of support does webCRM offer?

webCRM offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials