webCRM Overview

What is webCRM?

webCRM customers cover franchises, manufacturing, professional and financial services, media, telemarketing, training, property retail and management, IT, consulting and much more.

A CRM solution Sales people love to use
At webCRM we work hard to take the complexity out of CRM. The result is a simple, user friendly interactive and fast CRM solution that sales people like to use. Furthermore webCRM is quick to implement, very easy to customise & personalise. webCRM has a great API for easy integration with other systems such as your ERP, mail, ecommerce site and much more.

No Nonsense
Our customers want to know we understand their business and they are subscribing to a service which will work for them. The CRM Consultant that helps you choose webCRM is also the same person who will help you implement it if you require that service. If we think it won’t work for the customer, we tell them. It saves a lot of time and cancelled subscriptions, which doesn’t help anyone.

Successful implementation
webCRM staff are all handpicked CRM experts with +10 years of experience in understanding sales processes, managing sales pipelines, managing sales teams and managing deliveries. We offer qualified and to the point assistance in order to accomplish a successful and short implementation period minimizing the implementation costs and maximising the chance of achieving the expected benefits.

Real Long term value
We differentiate ourselves by offering continuity of service, from the initial enquiry, through evaluation and post sales support. This ensures that our account managers understand our customers business and provide the correct and most efficient solution. webCRM is about maintaining and retaining our customers. We can only do this if their systems provide a significant return on their investment.

"With over 90% subscription renewal rates we must be doing something right”

webCRM Overview

Pricing

Starting from
£18,00/month

Pricing options

Free Trial
Subscription
Value for money

From £18 per user/month


webCRM Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
Danish, Dutch, English, Finnish, German and 4 others, Norwegian, Portuguese, Spanish, Swedish

Media

webCRM
webCRM screenshot: webCRM

webCRM Reviews

webCRM Reviews

Overall rating
4,6
/
5
Excellent
12

Very good
4

Average
1

Poor
0

Terrible
0

Value for Money
4,9
Features
4,9
Ease of Use
4,5
Customer Support
4,9
94% recommended this app
James dean W.

WebCRM has revolutionised the way we work


Verified Reviewer

WebCRM - work from home

I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.


Jesper nytoft B.


Lynne K.

Great CRM syste

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.


Jamie A.

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work...

saved man hours, we know just where our business is at any minute,


James dean W.
Industry: Telecommunications
Company size: 11-50 Employees

WebCRM has revolutionised the way we work

Used Daily for 2+ years
Reviewed on 2018/04/30
Review Source: Capterra

Pros

- Amazing customer service. They're always happy to help
- The ability to bespoke the platform to our business
Ease of use
- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)
- Email marketing capabilities
- Excellent reporting facilities
- Easy for managers to see workload of employees

Cons

- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Response from webCRM

Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Hospital & Health Care
Company size: 201-500 Employees

WebCRM - work from home

Used Daily for 1+ year
Reviewed on 2020/05/07
Review Source: GetApp

I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.

Pros

No matter where I am in the world, as long as I have internet connectivity I am able to work.
Working from home is easy with this product.

Cons

Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jesper nytoft B.
Industry: Education Management
Company size: 11-50 Employees

Rating only

Reviewed on 2018/12/10
Review Source: GetApp
Lynne K.
Industry: Consumer Services
Company size: 2-10 Employees

Great CRM syste

Used Daily for 2+ years
Reviewed on 2018/09/20
Review Source: Capterra

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Pros

This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Cons

It doesn't make the tea! Nothing apart from that.

Response from webCRM

Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jamie A.
Industry: Construction
Company size: 11-50 Employees

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work with,

Used Daily for 2+ years
Reviewed on 2018/05/08
Review Source: Capterra

saved man hours, we know just where our business is at any minute,

Pros

A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none,

As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Cons

hmmm - nothing it couldnt do !

Drag and drop for documents - which i was told will be avilable later this year,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 17 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

webCRM Pricing

webCRM Pricing

Starting from
£18,00/month
Free Trial
Subscription
Value for money

From £18 per user/month

From £18 per user/month

Value for Money
4,9/5
Based on 17 user ratings
Compare value for money rating with alternatives
Compare with alternatives

webCRM Features

webCRM Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,9/5
Based on 17 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for webCRM

Additional information for webCRM

Key features of webCRM

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Benefits

Expert local support in UK, USA, Germany, Netherlands, Sweden, Finland & Denmark
8 language versions
Integrate seamlessly to Outlook
Get leads directly from your website to webCRM
Fast & reliable solution that also runs on Mac, iPhone & iP
Integrates to existing systems thru API

webCRM FAQs

webCRM FAQs

Below are some frequently asked questions for webCRM.

Q. What type of pricing plans does webCRM offer?

webCRM offers the following pricing plans:

Starting from: £18,00/month

Pricing model: Subscription

Free Trial: Available

From £18 per user/month

Q. What are the main features of webCRM?

webCRM offers the following features:

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Q. Who are the typical users of webCRM?

webCRM has the following typical customers:

Small Business, Public Administrations, Non Profit, Freelancers

Q. What languages does webCRM support?

webCRM supports the following languages:

Danish, Dutch, English, Finnish, German, Norwegian, Portuguese, Spanish, Swedish

Q. What type of pricing plans does webCRM offer?

webCRM has the following pricing plans:

Subscription

Q. Does webCRM support mobile devices?

We do not have any information about what devices webCRM supports

Q. What other apps does webCRM integrate with?

webCRM integrates with the following applications:

Contractbook, Google Apps Reseller, Hootsuite, Leadfeeder, Mailjet, MegaDialer, Microsoft Outlook, Plecto

Q. What level of support does webCRM offer?

webCRM offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum